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4029075-19939000Role profileRole titleStrategic Director (Neighbourhoods)Corporate directorateNeighbourhoodsGradeCDReports to (role title)Chief ExecutiveVersion1.0JE code009198-739140222504000Approving managerKate Kennally, Chief ExecutiveDateSeptember 2019If you would like this information in another format please contact:Cornwall CouncilCounty HallTreyew RoadTruro TR1 3AYTelephone: 0300 1234 100Email: enquiries@.uk.ukRole purposeThe role of Strategic Director (Neighbourhoods) is one of a senior leadership team of six which comprises the Chief Executive, the Chief Operating Officer and four Strategic Directors.?The role will work together effectively with the senior leadership team and Members to deliver the Council’s strategy.? The role with have a particular focus and responsibility for our environment, street scene, maritime and regulatory services and will support the Council to have a strong understanding of the specific needs of Cornwall’s distinct places.?The role will promote close working relationships with town and parish councils, the Voluntary Community and Social Enterprise sector and blue light services to ensure successful places and resident satisfaction.? The role will ensure that there are effective relationships in place with the Local Nature Partnership; will set the standards and strategic framework for climate change sustainability and environmental protection and will implement an effective partnership with residents and businesses to drive significant reduction in waste.? The role will be responsible for leading and managing a directorate which includes a diverse range of functions as identified below.DimensionsAnnual financial accountabilityAccountable for directorate budget of c. ?146m.Management accountabilityDirectly leads and manages the following services:EnvironmentNeighbourhoods & Public Protection (including libraries, registrars, archives & Regulatory Services)Cornwall Fire ServiceLocalism and Double Devolution ApproachNumber of staff managedCirca. 1641AccountabilitiesCornwall Council is a dynamic organisation and the particular duties and accountabilities may vary from time to time without changing the general character of the role or the level of responsibility entailed. Individual objectives will be agreed via the PDS appraisal process Specific accountabilitiesTo work with Members to determine strategy and outcomes for Cornwall and its residents. To work with Members, partners and stakeholders to deliver Council wide priorities which achieve outcomes as set out in the Business Plan. To lead on the double devolution of services to local Councils in line with Council Strategy ensuring that core public services are sustainable whilst promoting localised delivery arrangements. To be the Council’s lead officer for localism and community participant decision making which focus on improving outcomes for particular communities driven by the JSNA, the Local Plan and Safer Cornwall partnership priorities. To be the Council’s lead Director for Climate Change and Environmental Sustainability through close working with the Local Nature Partnership to ensure that Cornwall grows and develops in an environmentally sustainable way, and supports the transition to a carbon neutral economy and society. To ensure that the Safer Cornwall Partnership is effective and that the community safety priorities are embedded across the Council and delivered. To ensure that the Cornwall Devolution Deal priorities are embedded across the work of the Directorate. To ensure that our Waste Management & Recycling strategy and implementation thereof is reflective of a modern forward thinking authority, informed by best practice and exceeds nationally set standards of performance.To ensure that council and directorate strategies are driven by engagement with stakeholders, and are informed by best practice. To ensure that the Council’s Fire and Rescue Service continues to deliver to or exceed nationally set standards of performance. To ensure that the performance standards are met across all service areas, and that all services are subject to periodic external review to ensure that they are delivering effectively. As part of the Corporate Directors Team to provide leadership to Cross Council priorities to promote a One Council approach. Assume line management of the Service Director (Environment), Service Director (Resilient Cornwall), Service Director (Neighbourhood and Public Protection)Resident focusDevelop collaborative relationships with internal and external partners to ensure optimal outcomes which meet the needs of residents now and into the future. Represent the interests of Cornwall locally, regionally and nationally to promote Cornwall and enhance the Council’s reputation and profile Establish and develop effective feedback systems which enable young people’s and partners views to be heard, ensuring feedback is taken into account in improving outcomes for residents, service users or communitiesTo promote the localism agenda and embed a place based approach across the directorate through the creation of visible and meaningful presence with Cornwall’s residents and businesses to build trust and legitimacyAs part of the Council Leadership Team to act as ‘Link officer’ for a Community Network to promote the localism agenda and create a visible and meaningful presence with Cornwall’s residents to build trust and legitimacyService deliveryWork with elected Members and Council Director Team to lead, develop and deliver corporate priorities and projectsAdvise the Cabinet and the Council and be responsible for the development, review and delivery of strategic priorities for the services within the directorateDevelop and deliver a Directorate Plan based on objectives and priorities that align with the Council business plan and other corporate and Council wide strategiesEnsure the development and maintenance of performance indicators for the directorate that reflect the business plan, Council strategy and wider place based strategies. Monitor policy, legislation and best practice to ensure the most appropriate delivery vehicle for the managed services and deliver continuous improvementParticipate in the relevant out-of-hours rota, managing incidents in accordance with defined operating proceduresLeadership & managementProvide strategic leadership and management of the directorate, role modelling behaviours, motivating senior managers and holding them to account for performanceImplement communication, recognition, talent development and succession planning strategies that maximise levels of staff engagement in the directorateEnsure the effective governance, delivery and embedding of change programmes, empowering staff to play an active role in delivering and realising the benefitsEnsure the directorate operates within all regulatory, legislative and best practice requirements and that it is suitably positioned to adapt to and address forthcoming requirements, including, but not limited to: Health & Safety; Equality & Diversity; Safeguarding; Information Governance and Employment law FinanceLead the budget setting process for the directorateEnsure adherence to the Council’s financial regulations, that spend is within agreed budgets, and both capital projects and savings are delivered in line with the Medium Term Financial StrategyIdentify and realise opportunities for the Council to secure funding and establish sustainable income streamsContinually review and demonstrate value for money of all functionsCorporate accountabilitiesInformation security and governanceManage information in line with the Council’s policies, procedures and guidance on subjects such as Data Protection, Freedom of Information, confidentiality, information security and sharing, the information lifecycle and data quality, to ensure compliance and efficient and effective information governanceSafeguardingMaintain awareness of Council policies and practices regarding the safeguarding of children, young people and/ or adults who may be at risk. Report concerns/ allegations in accordance with corporate guidance and proceduresEquality & DiversityWork to eliminate unlawful discrimination, harassment and victimisation and report incidents as they occur. Treat everyone with dignity and respect and ensure individual’s needs are met. Challenge inappropriate behaviour and language constructively, advising on alternatives so the opportunity for change can be consideredCustomer ExperienceDrive to continually improve customer satisfaction and maintain a clear and consistent focus on delivering outstanding customer experienceHealth, Safety and WellbeingProactively manage health and safety risks and lead on the creation of a positive health and safety culture to safeguard the health, safety and wellbeing of yourself and others. Understand your health and safety responsibilities and lead on compliance with council policy and petencies and other requirementsWe use the following criteria below to assess your suitability for the role; please refer to the recruitment & selection column to establish at which stage the criteria are assessed. Requirements assessed at the ‘Application’ stage represent the minimum essential requirement for shortlisting purposesBehavioursRecruitment and selectionWorking togetherYou understand and focus on customer satisfaction and work well with colleagues and partners.You deliver exceptional customer service – you understand and are attentive to the needs of your customersYou listen to the views of others and seek them outYou support and show consideration for othersYou work well with colleagues and partners and acknowledge the different ideas, perspectives and backgrounds of othersYou are committed to the protection and safeguarding of children, young people and vulnerable adultsYou share information and expertise with othersYou are honest, you respect and you build relationships of trustYou share your achievements and acknowledge the achievements of othersResourcefulYou apply expertise, solve problems and make improvements to deliver the best possible customer outcomes.You plan and organise your work and manage your time effectivelyYou gather relevant information, analyse it and make timely informed decisions in the course of your workYou are flexible and adaptableYou respond constructively to changeYou demonstrate financial awareness relevant to the job you doYou use your initiative and are creative in problem solvingYou deliver results and demonstrate commitment to serving customersPersonal responsibilityYou take responsibility for your work, your environment and your development.You are trustworthy and reliableYou pay attention to your own health, safety and wellbeing and that of othersYou acknowledge errors, report them as appropriate and play your part in addressing themYou appropriately challenge unhelpful behaviourYou seek feedback and review your own contributionYou are open to change and improvementYou take responsibility for your developmentYou are enthusiastic about and take pride in your workYou act as an ambassador for the Council to our customersEngaging leadershipYou create a healthy and engaging working environment by building trusting and supportive relationships, encouraging development, recognising achievement and tackling underperformance.You give clear direction, you delegate appropriately and you provide a supportive environment in which team members can learn, grow and take responsibilityYou take opportunities to influence and contribute to strategic planning and developmentYou help your team to understand how their work contributes to delivering the Customer Service Promise and what the Council is trying to achieveYou create opportunities to interact personally with all members of your team, you actively encourage team members to share their views and concerns and you give feedback on the outcomeYou take time to understand the strengths of your team and you encourage and support their development?You coach your team to fulfil their potential and recognise individual and team achievementsYou identify and effectively address your responsibilities for customers, people, finance, performance and change managementKnowledge, skills & experienceRecruitment and selectionRelevant degree level qualification or equivalent and evidence of continuous professional developmentSuccessful and consistent achievement in the leadership of a relevant portfolio of services at senior management level, within a local authority or other organisation of comparable scope and complexityAbility to articulate a clear vision and strategy for how services can be integrated to improve and transform outcomes, and experience of translating policy and strategy into tangible outcomes for the benefit of customers/ residentsA proven record of successful change management, delivering new working policies and practices alongside significant cultural and structural changeExtensive experience of financial management including budget formulation, financial planning, monitoring and control, within tight financial limits in a complex organisationDemonstrate an up to date knowledge and understanding of the law, government policy and best practice in relation to the range of services provided within the directorateSignificant experience of giving advice to and building relationships with elected members and/or Board Members at the highest levelSuccessful track record of achieving equality of opportunity in both employment and service deliveryA collaborator who can develop productive relationships with a varied and broad range of stakeholders and communities to ensure the development, design and delivery of services that reflects their needs.Other requirementsRecruitment and selectionThis position is subject to a criminal records disclosure checkNOThis is a politically restricted positionYESIt is a condition of employment that the role holder can exercise satisfactory travel mobility in order to fulfil the obligations of the role. For those journeys where an alternative form of transport is unavailable or impracticable the role holder will be required to provide a suitable vehicle ................
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