STAFF FEEDBACK FORM - Malta College of Arts, Science and ...



MCAST Student Support ServicesSTAFF FEEDBACK FORMDate: ___________________Name (OPTIONAL):________________________________________Name of Practitioner (OPTIONAL):______________________________1. How many counselling/therapy sessions have you had this academic year with the service?12 – 67 – 12more than 122. Following your request for therapy how quickly were you seen by the therapist?straight awaywithin 1 – 3 dayswithin a weekwithin 2 weeksafter 2 weeks3. How do you feel counselling/therapy has generally affected/changed you?for the worsehas not affected/changed mefor the betterdon’t knowComments:4. How helpful was counselling/therapy?not helpfulsomewhat helpfulvery helpfuldon’t knowComments:5. Were you satisfied with the service you received from the department?very satisfiedsatisfieddon’t knowdissatisfiedvery dissatisfiedComments:6. What effect, if any, has counselling/therapy had upon your work?worsenedno effectimproveddon’t knowother (write below)Comments:7. Do you think counselling/therapy was important for you in remaining an MCAST employee?not usefulsomewhat usefulvery usefuldon’t knowirrelevant N/A8. How would you recommend the service to be improved and/or developed?9. What is your gender?malefemaleother10. In what age group do you fall?under 1818 – 2526-3536-50over 50 11. In which sector do you work?administrative lecturing managementhousekeeping and Maintenanceother13. Who referred you to the Student Support Services? selfcolleagueadministration / management student mentorISSSCother14. Are you interested in support groups? If yes suggest topics.__________________________________________________________________________________________________________________________________________________________________________________________________________________________________Thank you for completing this form. Your feedback is important to us. ................
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