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Important Information

Finance Charge Calculation Methods and Computation of Average Daily Balance Subject to Finance Charge: The Finance Charge Calculation Method applicable to your account

for Cash Advances and Credit Purchases of goods and services through the use of your card is explained below:

New purchases posted to your account during a billing cycle will not incur a finance charge for that billing cycle if you had a zero or credit balance at the beginning of that billing cycle or

you paid the entire New Balance on the previous cycle¡¯s billing statement by the Payment Due Date of that statement; otherwise a finance charge will accrue from the date a purchase

is posted to your account. To avoid an additional finance charge on the balance of purchases, you must pay the entire New Balance on the billing statement by the Payment Due Date of

that statement. A finance charge begins to accrue on cash advances from the date you get the cash advance or from the first day of the billing cycle in which the cash advance is posted

to your account, whichever is later.

The finance charge is calculated separately for purchases and cash advances. For purchases, the finance charge is computed by applying the monthly periodic rate to the average

daily balance of purchases. To get the average daily balance of purchases, we take the beginning outstanding balance of purchases each day, add any new purchases, and subtract any

payments and/or credits. This gives us the daily balance of purchases. Then, we add all the daily balances of purchases for the billing cycle together and divide the total by the number of

days in the billing cycle. This gives us the average daily balance of purchases.

For cash advances, the finance charge is computed by applying the monthly periodic rate to the average daily balance of cash advances. To get the average daily balance of cash advances,

we take the beginning outstanding balance of cash advances each day, add in any new cash advances, and subtract any payments and/or credits that we apply to the cash advance

balance. This gives us the daily balance of cash advances. Then, we add all the daily balances of cash advances for the billing cycle together and divide the total by the number of days in

the billing cycle. This gives us the average daily balance of cash advances. Balance transfers are calculated in the same manner as purchases.

The ANNUAL PERCENTAGE RATE for your Card is disclosed on the front of this statement and is based on certain credit-worthiness criteria.

Variable Rate Cards: The ANNUAL PERCENTAGE RATE is subject to change on the first day of the billing cycle monthly to reflect any change in the Index and will be determined by

the Prime Rate on the last business day of the month of each year as published in The Wall Street Journal ¡°Money Rates¡± table to which we add a margin. The ANNUAL PERCENTAGE

RATE will never be greater than the rate allowed by applicable law. Any increase in the ANNUAL PERCENTAGE RATE will take the form of additional payments shown as Total Minimum

Payments on the statements. If the Index is no longer available, the credit union will choose a new Index which is based upon comparable information.

Payment Crediting and Credit Balance: Payments received at the location specified on the front of the statement after the phrase ¡°MAKE PAYMENT TO¡± will be credited as of the date of

receipt to the account specified on the payment coupon. Payments received at locations other than the address specified or payments that do not conform to the requirements set forth on

or with the periodic statement (e.g., missing payment stub, multiple checks or multiple coupons in the same envelope) may be subject to delay in crediting, but shall be credited within five

days of receipt. If the credit balance amount is $1.00 or more, it will be refunded upon your written request to the address on the front of this statement or automatically after six (6) months.

By sending your check, you are authorizing the use of the information on your check to make a one-time electronic debit from the account on which the check is drawn. This electronic debit,

which may be posted to your account as early as the date your check is received, will be only for the amount of your check. The original check will be destroyed and we will retain its image

in our records. If you have questions, please call the number on the front of this billing statement.

Closing Date: The closing date is the last day of the billing cycle; all transactions received after the closing date will appear on your next statement.

Annual Fee: If your account is subject to an Annual Fee, the fee will be charged to your account upon the issuance of your card. Each year following, the annual fee will be charged to your

account during the same month that you were first charged the fee. The fee will be charged each year until your account is closed and paid in full.

Negative Credit Reports: We may report information about your account to credit bureaus. Late payments, missed payments, or other defaults on your account may be reflected in your

credit report.

BILLING RIGHT SUMMARY

In Case of Errors or Questions About Your Bill: If you think your bill is wrong, or if you need more information about a transaction on your bill, write us on a separate sheet of paper at

the address on the front of this statement as soon as possible. We must hear from you no later than 60 days after we send you your first bill on which the error or problem appeared. You

can telephone us, but doing so will not preserve your rights.

In your letter, give us the following information:

? Your name and account number.

? The dollar amount of the suspected error.

? Describe the error and explain, if you can, why you believe there is an error. If you need more information, describe the item you are unsure about.

You do not have to pay any amount in question while we are investigating, but you are still obligated to pay the parts of your bill that are not in question. While we investigate your question,

we cannot you report you as delinquent or take any action to collect the amount in question. The charge in question may remain on your statement, and we may continue to charge you

interest on that amount.

Special Rule for Credit Card Purchases: If you have a problem with the quality of goods or services that you purchased with a credit card, and you have tried in good faith to correct the

problem with the merchant, you may not have to pay the remaining amount due on the goods or services. You have this protection only when the purchase price was more than $50 and

the purchase was made in your home state or within 100 miles of your mailing address. You must have used your credit card for the purchase. Purchases made with cash advances from

an ATM or with a check that accesses your credit card account do not qualify. And you must not have fully paid for the purchase. (If we own or operate the merchant, or if we mailed you

the advertisement for the property or services, all purchases are covered regardless of amount or location of purchase.)

Account Inquiries: Call 888.633.2628. To report a card lost or stolen, call 888.633.2628 or login to online banking at . Please direct written inquiries to Credit Card Services

Department, 718 Central Ave., Charlotte, NC 28204.

(R10/11) B-173

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