To Pay a Bill



To Pay a Bill

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Click on the “Pay Bill” button

You will have the choice to “Pay by Credit Card” or “Pay by eCheck”

Please note:

Credit card payments incur a convenience fee of 2.6% of the total transaction amount for tax payments. There is a $2.75 convenience fee on the total transaction for non-tax based payments (Water/Wastewater and utility assessments).

eCheck payments incur a convenience fee of $1.50 regardless of the transaction amount.

To pay by credit card

Click on “Pay by Credit Card”

The amount due is the default payment. To pay an amount different that the due amount, you must change the ‘Payment Amount’.

Click the “Continue” button

This brings you to the Official Payments Corp (OPC) website with the details of your payment. The payment amount, convenience fee, and total payment are listed. OPC’s terms and conditions are shown in a box below the payment details.

If you agree with the Terms and Conditions, click the “Accept” button to continue with your payment information.

OPC’s “Make a Payment” screen will appear. You will be required to fill in the payment information, including:

• First name

• Last name

• Street address

• Town/City

• Zip code

• Daytime phone number

• E-mail address (this is optional, but if completed you will receive a confirmation of payment via E-mail)

• Card type (VISA, Mastercard, Discover, American Express)

• Card number

• Card expiration date

After entry of all required information, click the “Continue” button

The next screen will give you the opportunity to review the information entered. If correct, You may make corrections using the ‘Edit’ button. Your payment will not be processed until you click the “Submit” button.

The next page will be your confirmation page. This page should be printed for proof of payment. If you entered a valid e-mail address on the payment page you will also receive this information via e-mail.

You will be redirected back to the MUNIS Self Service site showing confirmation of your payment as well.

Checking for Pending Payments: You can see that a payment is pending on the bill just paid by credit card by going back into the account for which the payment has just been made. When the cashiers have imported the credit card payments, the pending payment message will disappear.

To pay by eCheck

Click on “Pay by eCheck”

The amount due is the default payment. To pay an amount different that the due amount, you must change the ‘Payment Amount’.

Click the “Continue” button

This brings you to a screen requesting banking information for your payment.

Note: If you are using a credit union account, please verify the Bank ABA/routing number and Bank account number with your financial institution prior to using the eCheck option. Also, money market checking accounts and credit line accounts payments may not be honored by your bank. Please verify their use prior to making a payment.

You will be required to put in the following information:

• Type of account (Select from drop down menu)

• Number on check (this should be a number you have not used)

• Bank ABA/routing number (9 digits)

• Bank account number

• Re-enter the bank account number

• Driver’s license state and number are optional input information

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Click “Continue”

On the next screen you will be required to enter the following:

• Name

• Address

• City

• State

• Zip code

• Contact phone number (this should be a number where you can be reached during the day if possible)

• E-mail address (to receive payment confirmation)

You have the option to have your information remembered on this computer. This option allows your contact information to be remembered. Your banking information is not saved.

Click “Continue” to review your payment

If the information is correct, click “Submit”

The next screen is your confirmation page.

A successful payment will have a green check-mark and show the transaction ID and confirmation number.

An unsuccessful payment will have a red triangle with the message “Your payment was not processed.” And give instructions for contacting Customer Service via e-mail or telephone.

Checking for Pending Payments: You can see that a payment is pending on the bill just paid by eCheck by going back into the account for which the payment has just been made. When the cashiers have imported the eCheck payments, the pending payment message will disappear.

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