Implementing a Paperless System for Small and Medium-Sized ...

[Pages:56]Presented to the Interdisciplinary Studies Program:

Applied Information Management and the Graduate School of the University of Oregon in partial fulfillment of the requirement for the degree of Master of Science

Implementing a Paperless System for Small and Medium-Sized Businesses (SMBs)

CAPSTONE REPORT

Chad Chao IT Manager Townsend Farms Inc.

December 2015

University of Oregon Applied Information Management Program

Academic Extension 1277 University of Oregon Eugene, OR 97403-1277 (800) 824-2714

Approved by

________________________________________________________ Dr. Kara McFall

Lecturer, AIM Program

Running head: SMBS PAPERLESS IMPLEMENTATION

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Implementing a Paperless System for Small and Medium-Sized Businesses (SMBs) Chad Chao

Townsend Farms Inc.

SMBS PAPERLESS IMPLEMENTATION

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Abstract Paperless system offers organizations many benefits including increased employee efficiency, productivity, and information security. However, there are numerous organizations, particularly small and medium-sized businesses (SMBs), which are still operating under a papercentric environment. For these SMBs, paperless system could mean streamlining daily workflow while reducing overall costs. This annotated bibliography is comprised of literature published from 2007?2015 to help executives, managers, and users identify the benefits of and best practices in implementing a paperless system.

Keywords: paperless, paper-based, document management system (DMS), electronic document, small and medium-sized businesses (SMBs)

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