Website Design, Search Engine Optimization, and Web ...
Autobody Trade Associations- National
Alliance of Automotive Service
Providers (AASP)
Minneapolis, Minn.
Tel: (612) 270-6696
Automotive Service
Association (ASA)
Bedford, Texas
Tel: (800) 272-7467
Coalition for Collision Repair
Excellence (CCRE)
Bainbridge Island, Wash.
Tel: (877) 700-7743
Collision Industry Relief
Mechanicsville, Va.
Tel: (888) 667-7433
Independent Auto Body
Association (IABA)
Raleigh, N.C.
Tel: (336) 210-1947
National Auto Body Council
(NABC)
Mechanicsville, Va.
Tel: (888) 667-7433
Society of Collision Repair
Specialists (SCRS)
Tel: (877) 841-0660
Autobody Trade Associations- States
ALABAMA
Alabama Collision Repairer Association
Jasper, Ala.
Tel: (256) 773-2132
No Web site at this time.
ARIZONA
ASA-Arizona
Phoenix, Ariz.
Tel: (602) 544-2600
ARKANSAS
Arkansas Collision Repair Association
Bradford, Ark.
Tel: (501) 519-2567
CALIFORNIA
California Autobody Association, East Bay Chapter
Oakland, Calif.
Tel: (510) 836-2535
California Autobody Association (CAA)
Sacramento, Calif.
Tel: (916) 646-8111
Automotive Service Councils of California (ASC)
Sacramento, Calif.
Tel: (916) 924-9054
Collision Repair Association of California (CRA)
Santa Rosa, Calif.
Tel: (707) 636-1770
cra-
COLORADO
ASA-Colorado
Lakewood, Colo.
Tel: (800) 982-2224
asaco
Unified Collision Centers of Colorado (UCCOC)
Colorado Springs, Colo.
Tel: (719) 597-3924
CONNECTICUT
Auto Body Association of Connecticut
Prospect, Conn.
Tel: (860) 848-0534
Connecticut Collision Repair Specialists (CCRS)
P.O. Box 1042
Rocky Hill, CT 06067
(860)778-6967
D.C.
Washington Metropolitan Auto Body Association
Washington, D.C.
Tel: (202) 363-1858
DELAWARE
AASP-Pennsylvania/Delaware
Harrisburg, Pa.
Tel: (717) 564-8400
aasp-
FLORIDA
Florida Automotive Industry Association
Tampa, Fla.
Tel: (800) 989-1992
GEORGIA
ASA-Georgia
Augusta, Ga.
Tel: (706) 832-7242
asaga
Georgia Collision Industry Association
Roswell, Ga.
Tel: (770) 641-1810
HAWAII
Automotive Body Painting Association of Hawaii
Honolulu, Hawaii
Tel: (808) 593-0211
No Web site at this time.
IDAHO
Northwest Automotive Trades Association
Portland, Ore.
Tel: (800) 730-7282
ILLINOIS
Alliance of Automotive Service
Providers of Illinois (AASPI)
Springfield, Ill.
Tel: (217) 528-5230
INDIANA
Indiana Auto Body Association (IABA)
Indianapolis, Ind.
Tel: (317) 290-0611 ext. 88
IOWA
Iowa Collision Repair Association (ICRA)
Cedar Rapids, Iowa
Tel: (319) 393-3226
KANSAS
Missouri/Kansas Chapter of Society of Collision Repair Specialists (SCRS MOKAN)
Independence, Mo.
Tel: (816) 254-9900
KENTUCKY
ASC of Kentucky-Indiana
Sadieville, Ky.
Tel: (877) 548-4284
LOUISIANA
ASA-New Orleans
Metalairie, La.
Tel: (800) 272-7467, ext. 213
No Web site at this time.
ASA-Baton Rouge
Bedford, Texas
Tel: (800) 272-7467, ext. 213
No Web site at this time.
MARYLAND
Washington Metropolitan Auto Body Association
Washington, D.C.
Tel: (202) 363-1858
MASSACHUSETTS
AASP-Massachusetts/Rhode Island
Andover, Mass.
Tel: (978) 430-9214
Massachusetts Auto Body
Association (MABA)
Hanover, Mass.
Tel: (800) ITS-MABA
MICHIGAN
ASA-Michigan
P.O. Box 10099
Lansing, MI 48901-0099
Tel: 517-484-2950
Northern Michigan Body Shop Association
Alpena, Mich.
Tel: (231) 525-8012
MINNESOTA
AASP-Minnesota
Minneapolis, Minn.
Tel: (612) 623-1110
MISSISSIPPI
Mississippi Auto Body Association
Ridgeland, Miss.
Tel: (601) 856-0700
No Web site at this time.
Mississippi Collision Repair Association
Brook Haven, Miss.
Tel: (601) 835-3377
No Web site at this time.
MISSOURI
AASP-Missouri
St. Charles, Mo.
Tel: (800) 288-3683, (636) 949-5990
aasp-
ASA-Missouri/Kansas
Kansas City, Mo.
Tel: (816) 781-5801
Missouri/Kansas Chapter of Society of Collision Repair Specialists
(SCRS MOKAN)
Independence, Mo.
Tel: (816) 254-9900
MONTANA
Montana Collision Repair Specialists
Billings, Montana
Tel: (406) 652-1440
NEBRASKA
ASA-Nebraska
Lincoln, Neb.
Tel: (402) 434-6961
Nebraska Autobody Association
Clay Center, Neb.
Tel: (800) 469-8770
NEVADA
Nevada Collision Industry
Association (NCIA)
Las Vegas, Nev.
Tel: (702) 450-4822
ncia.us
NEW HAMPSHIRE
New Hampshire Collision Repair Association/Automotive Collision Repair Services (ACRS)
Nashua, N.H.
Tel: (603) 886-1800
NEW JERSEY
AASP-New Jersey
Neptune, N.J.
Tel: (732) 922-8909
NEW YORK
Autobody Craftsmen’s Guild
826 Forest Avenue
Staten Island, N.Y.
Tel: (718) 448-4075
Fax: (718) 448-4517
New York State Automotive Collision Technicians Association
Centereach, N.Y.
Tel: (631) 941-9647
Long Island Auto Body Repairmen’s Association (LIABRA)
Centereach, N.Y.
Tel: (631) 941-9647
Westchester-Putnam-Rockland Auto Body Association
Harrison, N.Y.
Tel: (914) 835-5688
New York State Association of Service Stations & Repair Shops (NYSASSRS)
Albany, N.Y. 12206
Tel: (518) 452-4367
NORTH CAROLINA
Independent Garage Owners of North Carolina Inc. (IGONC)
Raleigh, N.C.
Tel: (800) 243-1560, (919) 782-1560
ASA-North Carolina
Raleigh, N.C.
Tel: (919) 846-8799
IABA-North Carolina
Tel: (828) 252-0131, (828) 884-2275
No Web site at this time.
NORTH DAKOTA
North Dakota Auto Body Association
Steele, N.D.
Tel: (701) 947-5511
OHIO
ASA-Ohio
Lewis Center, Ohio
Tel: (800) 441-6518
asaohio
Choice Autobody Repair Association (CARA)
Cadiz, Ohio
Tel: (877) 635-2272
E-mail: @
c-a-r-
Ohio Body Shop Owners Association
Columbus, Ohio
Tel: (614) 589-6262
US Alliance of Collision Professionals (USACP)
Cincinnati, Ohio
OKLAHOMA
Oklahoma Auto Body Association (OKABA)
Oklahoma City, Okla.
Tel: (405) 751-1337
No Web site at this time.
OREGON
Northwest Automotive Trades Association
Portland, Ore.
Tel: (800) 730-7282
Oregon Collision Repair Specialists Association (OCRSA)
Boring, Ore.
Tel: (503) 250-1134
PENNSYLVANIA
AASP-Pennsylvania
Harrisburg, Pa.
Tel: (717) 564-8400
aasp-
Pennsylvania Collision Trade Guild (PCTG)
Philadelphia, Pa.
Tel: (215) 342-1818
RHODE ISLAND
Auto Body Association of Rhode Island
Tel: (401) 467-7575
ASA-Rhode Island
Warren, R.I.
Tel: (401) 739-7247
No Web site at this time.
SOUTH CAROLINA
ASA-South Carolina
Columbia, S.C.
Tel: (803) 736-1489
asasc
IABA-South Carolina
Tel: (803) 736-1489,
(336) 210-1947 or (704) 861-0900
No Web site at this time.
SOUTH DAKOTA
ASA-South Dakota
Bedford, Texas
Tel: (800) 272-7467, Ext. 213
asasd
South Dakota Auto Body Association
Brookings, S.D.
Tel: (605) 692-4024
TENNESSEE
IABA-Tennessee
Tel: (336) 210-1947, (704) 861-0900
No Web site at this time.
TCRA/Tennessee Collision Repairers Association
731-267-3609 or 615-974-1963
TEXAS
ASA-Texas
Austin, Texas
Tel: (800) 606-2728
asatx
IABA-Texas
Tel: (336) 210-1947, (704) 861-0900
No Web site at this time.
VERMONT
Vermont Auto Body Association
Williston, Vt.
Tel: (802) 775-3777
VIRGINIA
IABA-Virginia
Tel: (336) 210-1947, (704) 861-0900
No Web site at this time.
Washington Metropolitan Auto Body Association
Washington, D.C.
Tel: (202) 363-1858
WASHINGTON
Autobody Craftsman Association
Renton, Wash.
Tel: (800) 526-3792
ASA-Washington
Lakewood, Wash.
Tel: (253) 473-6970
Northwest Automotive Trades Association
Portland, Ore.
Tel: (800) 730-7282
WISCONSIN
Wisconsin Auto Collision Technicians Association
Waukesha, Wis.
Tel: (262) 542-7707
Consumer Rights/Steering/Legislative Inquiries:
This is a website from Diminished Value expert Charlie Barone. Serving Pennsylvania, New Jersey, Delaware, Maryland, District of Columbia, New York, Connecticut, Indiana, Illinois, Michigan, and Wisconsin.
bar.
From its headquarters in Sacramento and through 12 field offices around California, the Bureau of Automotive Repair (BAR) conducts consumer protection services related to automotive repair. BAR registers and regulates automotive repair dealers, accepts and resolves auto repair complaints from the public, investigates violations of the Automotive Repair Act and, when appropriate, refers cases to law enforcement authorities. BAR also administers a statewide licensing program of repair facilities and service technicians in lamp and brake inspection and repair. BAR licenses more than 34,000 auto repair dealers in California.
This is an online insurance marketplace, which contains an extensive “Learning Center” with articles, tips, FAQ's and much more.
This is a website that provides no cost post repair inspections. Their goal is to make sure that North Carolina vehicles are being repaired under safety guidelines and that your vehicle is returned to you at pre-accident condition in regards to function, safety, appearance and value. In addition to making sure North Carolina auto repair facilities are doing their jobs correctly; they are also making sure that the Insurance Companies are not taking advantage of their customers. All of their data is being turned over to the North Carolina Insurance Commissioner’s office, at their request.
This is a website where you will you'll find day-to-day pictures taken of Bad Repairs found and the interesting stories behind them.
Official website for the Insurance Consumer Advocacy Network (I-Can), an organization dedicated to informing consumers of their rights and options in vehicle repair and service.
This is a website that consumers can go to in an attempt to gain assistance from retired insurance execs to file complaints with the insurance commissioner if they are not satisfied with the handling of their claim.
This is a website from the Maryland Insurance Administration (MIA) with information on how to file a formal complaint against an insurance company in Maryland. It features information and facts on the role of the MIA in handling complaints as well as online resources and downloadable complaint forms.
This is a website that you can log into and search for consumer complaints filed against specific insurance carriers state by state and the results of the resolution of the complaint.
pages/claims-guidelines.php
This is a website that will allow you to view by state the STATE guidelines insurers must follow in handling claims
This is a worldwide consumer reporting website and publication, by consumers for consumers, to file and document complaints about companies or individuals.
This website will give you information on child safety seat regulations.
This is an additional website where you can retrieve information in regards to child safety seat regulations for replacement after a collision.
This is a consumer resource guide from the Virginia State Corporation Commission’s Bureau of Insurance, containing information and instructions on how to file a complaint against an insurer as well as an FAQ section and downloadable complaint forms.
This website is ASA’s legislative website, whereas you can search for any legislation going on in your state that affects the automotive industry. This website also will give you the email addresses for your Political Representatives. It will provide you a forum to contact your insurance commissioners as well to file complaints or to enlist ASA’s assistance in resolution or tracking of complaints.
This website contains OEM position statements and basic information on aftermarket parts, claims handling, insurer steering practices and other matters consumers should consider during the repair process.
This website contains consumer-based articles related to the automotive repair industry, written by attorney and consumer advocate Erica Eversman
Continuously improve the quality of collision repair available to vehicle owners. The interests of all parties involved in the collision repair process are best protected when the vehicle owners are allowed to make informed decisions regarding collision repair to their vehicles. Active participation by all parties involved in the collision repair process is necessary if the quality of the collision repair available to vehicle owners is to continuously improve. Open discussion among those involved in the collision repair process and reliable sources of collision repair data are paramount if the quality of collision repair is to continuously improve.
Diminished Value
Erica Eversman’s website which contains her blog ‘Automuse’, articles she’s written, industry information (including much from the New York case) and other consumer advocacy information. Also include on Erica’s site is a low cost ($89.95) diminished value service which is helpful in those situations where a detailed vehicle inspection and thorough report is not necessary.
The nation’s oldest and best collision post repair inspection/diminished value assessment service. On the website the user can learn valuable consumer advocacy information and get in contact with the Wreck Check professional nearest to them – including - me.
Axalta (Formerly DuPont Performance Services)
Website that includes Performance Services such as Education, Consulting, Performance Groups, Tools, and Performance Alliance that will help improve profitability by driving more work “TO” your repair center and then optimizing how quickly and cost effective you get the vehicles “THRU” your repair center.
dpslibrary.
This site is designed to provide you with additional content related to the DPS Educational classes, Business Councils, or Local Performance Groups you might attend. For access to this site, please contact your local DPC Sales Representative or Business Development Manager.
(For more on DuPont check out YouTube:dupont)
The global population will surpass 9 billion by 2050, bringing increased pressure to supply enough nutritious food, decrease dependence on fossil fuels, and protect people and the environment. Solutions to these challenges will take collaboration on a global scale. With our science-driven expertise and our global collaborations, we are developing innovative and sustainable solutions.
As a Performance Alliance member this site gives you access to view and update your repair center profile, marketing tools, customize standard operating procedures, upload shop digital pictures, and access Performance Alliance and Performance Feedback reports.
This website is intended for consumers who are searching a performance alliance qualified local repair center within their community or within range of their zip code.
pc.
DuPont Performance Coatings is the world's leading provider of innovative products, services, and solutions aimed at improving the efficiency and effectiveness of the vehicle refinish process. From the back of the shop to the front of the shop, no one does more to help refinishers improve productivity. Website includes links to DuPont Refinish, Standox, Spies Hecker, Nason, Hot Hues, DuPont Imron, DuPont Industrial Coatings, DuPont Commercial Finishes, DuPont Aviation Finishes, DuPont Marine Finishes.
This website provides insurers with the tools to develop, manage, and motivate supplier networks. Performance Claims works with over 12,000 body shops throughout the United States and ties in directly with Shop Locator.
This is a 3M website for the mandatory respirator medical evaluation for employees. A five-minute video at the site explains the process. You create a "respirator profile" for the job. The person you've offered the position to can answer screening questions online in English or Spanish. Based on the answers, you will receive a letter saying he or she is cleared or that additional information or medical screening is required. The fee for the process is similar to that charged by a local provider of this service, but the online process makes it all paperless and easier to maintain confidentiality.
Yada Systems Inc. is systems integrator for DuPont Performance Coatings that includes ProfitNet, ColorNet, Global ColorNet, and Technical Support.
Estimating
The website is a pay to use website IF and ONLY IF you want to utilize their Airbag software or determine what Air bag or SRS system components require replacement. HOWEVER, this website will allow you to review Airbag crash videos NO CHARGE and research vehicle recall bulletins NO CHARGE.
This website is a company that can supply you with replacement VIN decals, tire pressure decals, paint codes, etc, any decal you need for a vehicle. The label will be delivered to your shop within one to two days from placing the order. As an Added Bonus, for every eight decals ordered you get a free I-CAR coupon.
This website has a lot of useful power points under committees and reports. It also has contact information for a lot of the insurance heads.
This website was developed to help improve the quality and accuracy of collision repair estimates, through proactive feedback from the collision repair industry and other “end users” to the Information Providers (IPs) that supply the databases for the various estimating products. This site enables repair shops to submit Requests for Reviews for Database replacement times on the website. Response time is generally within 48 hours.
This is a website that will show you with actual photos of where to find paint codes for vehicles.
law.us/cfr/title49/49-6.1.2.3.17.html#49:6.1.2.3.17.0.1.1
This website is the Federal website that explains where the VIN numbers must be displayed on a vehicle and what to do on LKQ parts, as well as replacement parts.
This website is for the purpose of buying paint touch up kits. However, you can also look up for FREE paint codes on a vehicle and look at color chips WITHOUT buying touch up kits. Great way to determine a paint code if you can’t find it. It does include some RV’s as well as motorcycles.
This website is the largest open OEM parts locator in the US and Canada. You are able to search for parts based on part numbers or descriptions. This website is awesome.
This is a website that allows you to look up BMW part numbers and parts prices. It also allows you to decode all BMW VIN numbers and to view the same exact parts graphics as the dealerships for any model of BMW, with complete parts breakdowns.
This website will give you information on child safety seat regulations.
This website contains OEM position statements and basic information on aftermarket parts, claims handling, insurer steering practices and other matters consumers should consider during the repair process.
Motor P-page links via DEG:
Mitchell P-page links via DEG:
Audatex P-page links via DEG:
Education/Training
This website is used to test and certify people in the collision industry to meet standards that are required by some OEM Certifications. The non-profit National Institute for Automotive Service Excellence (ASE) works to improve the quality of vehicle repair and service by testing and certifying automotive professionals.
This website is where you can register for Toyota and/or Lexus Factory Training for your collision and Refinish Technicians.
This website relays industry related news and forum.
i-
This website is used to educate people in the collision industry to meet standards that are required by some OEM Certifications. The I-CAR vision is that every person in the collision industry, current and future, has the necessary knowledge and skills relevant to their position to achieve a complete and safe repair.
This website is for Lincoln Welding equipment and also to review their course offerings for welding schools. GREAT COURSE FOR BASIC MOTORSPORT WELDING.
This website is for Mark Claypool’s apprenticeship program and he can assist you with getting funding from the Department of Labor for Federal Grants for your apprentices.
This is Standox’s website that will allow you access to view paint defects with visual examples.
State Farm® Hi-Tech Toolbox
Visit and type in state farm Hi Tech Toolbox, you will find a vast array of videos that State Farm’s technical training department has put together for informative as well as training purposes.
Marketing
This website offers professional quality name makers of badges, gift cards, preferred customer cards, etc.
This website takes a scientific approach to web marketing. They believe in strategy before execution, and so every project begins with a full analysis of your business and/or website and the competitive landscape as they identify opportunities for success and potential threats. They get websites ranked, plain and simple. Pay Per Click advertising is one of the fastest ways to get targeted traffic to your website. If your goals include networking with other website owners to promote your brand, they can offer you first-class affiliate program management. Social media appeals to our need for acceptance into large groups and they can help with this. They design beautiful websites that convert traffic to sales. If someone is determined to defame your business’s excellent character online, Consorte Marketing can defend your reputation.
This website offers free daily software releases before they go for sale retail.
This website allows you to see how your business is listed on Google, Bing and other major local search engines – plus a ton more info on how to be found online with only an investment of time.
– enter your business name and zip code
• Read: Business listing attributes -
• Go through the menu to the left of the listing
• Then go through the upper menu
Google Places for Business:
• Google places TIP SHEET:
• Google Places Getting Started:
• Google Places - Add … your local business:
MapQuest online business listings:
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Starbucks cards for business:
•
• Guide:
index.aspx
This website helps you get listed, get found, manage your brand online.
• Universal Business Listing
• Read: Best Practices Guide -
• Consider purchasing one of their low-end packages (this doesn’t mean your work is done)
zxing.generator
This website will allow you to generate QR codes.
Consider customizing a convoy truck for the kids play area with your logo printed on clear labeling sized-to-fit grill and doors of cab and cars.
IT
Dropbox is software that can go on your computers and cell phones. It creates a “cloud” storage area where you can store files and access them from anywhere. We use smart phones to take pictures and we upload the pictures to Dropbox. Usually by the time the estimator is back at their desk the pictures are in the Dropbox folder on the desktop ready to be added to the job.
voice
This website allows you to create a phone number for advertising purposes and record the conversations for training purposes and for advertising success tracking. The Google Voice number can be forwarded to any number you choose.
This website is a one stop secure site that you can use one password to manage and create all of your passwords. You can access it from anywhere. I keep track of cell phone passwords, telephone system passwords, padlock passwords, garage door passwords, website passwords, sensitive notes, etc. Works and syncs with Android Phones.
This website is a one stop secure site that you can use one password to manage and create all of your passwords. You can access it from anywhere. I keep track of cell phone passwords, telephone system passwords, padlock passwords, garage door passwords, website passwords, sensitive notes, etc.
This website will allow you to send text messages via the website. It will also allow you to personalize the message with your logo. You should alert the customer the message will come from the provider’s name admin@host.
Cloud computing!! We no longer have to deal with servers being down or installing complicated software updates. I can sleep safe at night knowing that my data is being properly backed up. If our electric goes off we can still operate via a laptop and wireless data card to print estimates and process transactions. ZeroHassleIT maintains our virtual server offsite and they handle all of our computer problems quickly. We no longer have computers. We have dummy terminals that access our virtual machines and we can access the virtual machines from anywhere there is an internet connection. It has saved me so much time. It would take me hours/days to fix computer issues and now ZerohaslleIT virtually fixes the problem in minutes. No more hardware to buy. Best thing I ever did for my company.
Miscellaneous
This website is one that was developed for the USACP. It’s kind of salty and edgy. I may take it down. It may be causing some people some problems. Good site and – entirely truthful but – salty – maybe too salty. Insurance companies really hate it.
Prior to the Original Wraps alternative, consumers' options were limited to expensive paint jobs or low quality "stickers" that may never have been intended for vehicles. Original Wraps architects the future on-demand personalized graphics.
Networks
The Automotive Aftermarket Industry Association is the only aftermarket trade association that represents the entire distribution channel. AAIA’s vertically integrated membership includes manufacturers, warehouse distributors, jobbers, retailers, service chains, manufacturers’ reps and independent repair shops and other aftermarket-related businesses and organizations.
The Automotive Management Network is a place to exchange information about the management of all types of vehicle service facilities, independent repair shops, car and truck dealers, franchises, fleets, etc.
The International Automotive Technician's Network is the largest network of automotive repair professionals in the world. This website allows its members to exchange technical knowledge with their peers around the globe.
The Mobile Air Conditioning Society is the leading non-profit trade association for the mobile air conditioning, heating and engine cooling system segment of the automotive aftermarket.
OEM- Technical
automotive
This is 3M’s website. It has training videos for their new products, SOP’s (Standard Operating Procedures), catalogs and a ton of other great resources.
This website is a “pay to use” website IF and ONLY IF you want to utilize their Airbag software or determine what Air bag or SRS system components require replacement. HOWEVER, this website will allow you to review Airbag crash videos NO CHARGE and research vehicle recall bulletins NO CHARGE.
Subscription based site for accessing all makes repair procedures and technical service bulletins for vehicles 2000 and newer.
us/brand/en/owners/audi_service/repair_centers.html
Audi Authorized Collision repair Facilities and Authorized Audi Aluminum Collision Repair Network Database. All Audi Authorized Collision Repair Facility technicians undergo extensive training in the proper use of the Audi factory-approved repair equipment, tools and technologies to ensure the repair meets Audi’s exact standards.
This Aluminum Association web site has listings of vehicles that have used and may currently be using aluminum for exterior body panels and structures.
This Automotive Composites Alliance web site has information regarding the manufacturing process and the characteristics of carbon fiber parts for automotive use.
This is a helpful website for firefighters and for technicians to familiarize themselves with which vehicle components are made of UHSS/Boron materials. This website would also be helpful for estimators in educating them on which panels could NOT be repaired due to their being UHSS/Boron.
This website is the premier networking, training and multi-media marketing website created for the collision repair industry.
erwin.
This website contains all published service information from Audi of America, as well as any additional information necessary to help the aftermarket service provider or Audi owner to service Audi vehicles.
This is an OEM website for viewing Hyundai’s OEM procedures, technical service bulletins, shop manuals, etc.
This International Magnesium Association web site provides information regarding the use of magnesium for automotive applications.
This website offers Free collision repair information directly from Chrysler.
This website will allow you to have one stop access to all of the OEM manufacturers’ websites. Most are pay to use with the exception of all of your domestic manufacturers such as GM, Jeep, Ford, etc. and also the Hyundai and Kia websites. Honda’s website will give you for free several OEM bulletins on the use of Aftermarket parts, sectioning procedures, etc. You will have to register first for many of these websites but they are free.
This is an OEM website for viewing Kia’s OEM procedures, technical service bulletins, shop manuals, etc.
This website is for the purpose of buying paint touch up kits. However, you can also look up for FREE paint codes on a vehicle and look at color chips WITHOUT buying touch up kits. Great way to determine a paint code if you can’t find it. It does include some RV’s as well as motorcycles.
This website offers Assignment Workflow which allows you to combine the power of their Performance Management System when integrating their cloud based assignment workflow tool. Track assignment status, locate high performing suppliers, upload estimates from any estimating system and manage your network from anywhere.
Porsche Approved Collision Center Site Administration and Shop Locator for Porsche Authorized Collision Centers. The site includes a link for Approved Repair Centers to access PACC.
This website was started by a body technician as a means to exchange information i.e. technical problems, helpful hints etc for other bodymen. The website is growing every day and there are some pretty interesting blogs and videos that have been posted especially some for consumers to better understand the repair process.
The American Iron And Steel Institute website contains technical information regarding the use of advanced strength steel for automotive applications.
bulletins.asp
This is Allstate’s TECH –COR research Center website. It is free and allows you to see several bulletins and sectioning procedures from the OEMS.
techinfo.
Subscription based website for Toyota service bulletins, repair manuals, wiring diagrams, and technical information and procedures.
techinfo.
Subscription based website for Honda repair information, owner manuals, accessory information, and parts catalogs.
This website is recognized as the industry's only independent onsite quality verification service and in-shop technician assessment provider.
Volkswagen of America has established a VW-Certified Collision Repair Facility Program. Prospective repair facilities and sponsoring dealerships can watch a short video that provides an overview of the VW-Certified Collision Repair Facility Program.
OEM- Other
automotive
This is 3M’s website. It has training videos for their new products, SOP’s (Standard Operating Procedures), catalogs and a ton of other great resources.
This website is a “pay to use” website IF and ONLY IF you want to utilize their Airbag software or determine what Air bag or SRS system components require replacement. HOWEVER, this website will allow you to review Airbag crash videos NO CHARGE and research vehicle recall bulletins NO CHARGE.
Subscription based site for accessing all makes repair procedures and technical service bulletins for vehicles 2000 and newer.
This Aluminum Association web site has listings of vehicles that have used and may currently be using aluminum for exterior body panels and structures.
This Automotive Composites Alliance web site has information regarding the manufacturing process and the characteristics of carbon fiber parts for automotive use.
This is a helpful website for firefighters and for technicians to familiarize themselves with which vehicle components are made of UHSS/Boron materials. This website would also be helpful for estimators in educating them on which panels could NOT be repaired due to their being UHSS/Boron.
This website is the premier networking, training and multi-media marketing website created for the collision repair industry.
This International Magnesium Association web site provides information regarding the use of magnesium for automotive applications.
This website is for the purpose of buying paint touch up kits. However, you can also look up for FREE paint codes on a vehicle and look at color chips WITHOUT buying touch up kits. Great way to determine a paint code if you can’t find it. It does include some RV’s as well as motorcycles.
This website offers Assignment Workflow which allows you to combine the power of their Performance Management System when integrating their cloud based assignment workflow tool. Track assignment status, locate high performing suppliers, upload estimates from any estimating system and manage your network from anywhere.
This website was started by a body technician as a means to exchange information i.e. technical problems, helpful hints etc for other bodymen. The website is growing every day and there are some pretty interesting blogs and videos that have been posted especially some for consumers to better understand the repair process.
The American Iron And Steel Institute website contains technical information regarding the use of advanced strength steel for automotive applications.
bulletins.asp
This is Allstate’s TECH –COR research Center website. It is free and allows you to see several bulletins and sectioning procedures from the OEMS.
This website is recognized as the industry's only independent onsite quality verification service and in-shop technician assessment provider.
Parts- OEM
Audi
This is a pay website requiring either a daily, monthly, or yearly subscription. Once you register you can have access to view the same exact parts graphics as the dealerships for any model of Audi, Porsche, and VW.
This website will allow you to view most OEM parts graphics, parts breakdowns, and descriptions.
This website is the largest open OEM parts locator in the US and Canada. You are able to search for parts based on part numbers or descriptions. This website is awesome.
This is a website that allows you to select from more than 40 auto manufacturers, enter your location, and then view all wholesale online dealerships in your region.
Acura
This website is dedicated to providing you with Genuine Acura Automotive Parts, as well as providing the most complete inventory. They stock and sell Genuine Acura Automotive Parts allowing you to search by part numbers or year and model.
This is a website provided by both oeconnection and Snap-On for viewing factory mechanical parts diagrams. The site also allows for ordering parts for Ford, GM, Chrysler, Nissan, Acura, and Honda vehicles.
This website will allow you to view most OEM parts graphics, parts breakdowns, and descriptions.
This website is the largest open OEM parts locator in the US and Canada. You are able to search for parts based on part numbers or descriptions. This website is awesome.
This is a website that allows you to select from more than 40 auto manufacturers, enter your location, and then view all wholesale online dealerships in your region.
BMW
This is a website that allows you to look up BMW part numbers and parts prices. It also allows you to decode all BMW VIN numbers and to view the same exact parts graphics as the dealerships for any model of BMW, with complete parts breakdowns.
This website will allow you to view most OEM parts graphics, parts breakdowns, and descriptions.
This website is the largest open OEM parts locator in the US and Canada. You are able to search for parts based on part numbers or descriptions. This website is awesome.
This is a website that allows you to select from more than 40 auto manufacturers, enter your location, and then view all wholesale online dealerships in your region.
Ford
This website accesses the official Ford parts dealer network and states they can obtain any ford part, any time.
Ability to search by VIN, model, or part numbers and access detailed diagrams that let you view every part in an assembly. Log on to any time for money-saving rebates and better ways to order quality parts.
This is a website provided by both oeconnection and Snap-On for viewing factory mechanical parts diagrams. The site also allows for ordering parts for Ford, GM, Chrysler, Nissan, Acura, and Honda vehicles.
This is a website where you can find everything you need to know about Ford, Lincoln, and Mercury vehicles- inside or out.
This website will allow you to view most OEM parts graphics, parts breakdowns, and descriptions.
This website is the largest open OEM parts locator in the US and Canada. You are able to search for parts based on part numbers or descriptions. This website is awesome.
This is a website that allows you to select from more than 40 auto manufacturers, enter your location, and then view all wholesale online dealerships in your region.
GM
This is a website that is recognized as the undisputed leader of the Restoration Parts industry. Classic Industries is one of the largest and respected distributors of reproduction, performance, and original GM and MOPAR parts and accessories in the industry. Try this website for those hard to find parts that have been discontinued.
This is a website provided by both oeconnection and Snap-On for viewing factory mechanical parts diagrams. The site also allows for ordering parts for Ford, GM, Chrysler, Nissan, Acura, and Honda vehicles.
This website is an authorized GM dealer. They have all the GM parts and accessories searchable by the VIN, year and model, or part number.
shop-by-dealer/
This is a website that offers authentic Mopar parts and accessories for Chrysler, Jeep, Dodge, and Fiat. Mopar parts and accessories are engineered and built specifically for your vehicle providing precise fit, finish, and quality.
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This is a website that allows you to look at the factory parts graphics for any GM part or accessory. You can also search for parts by part number, view pricing, and view parts illustrations.
This website will allow you to view most OEM parts graphics, parts breakdowns, and descriptions.
This website is the largest open OEM parts locator in the US and Canada. You are able to search for parts based on part numbers or descriptions. This website is awesome.
This is a website that allows you to select from more than 40 auto manufacturers, enter your location, and then view all wholesale online dealerships in your region.
Honda
This website is your #1 source for discounted Honda OEM parts & accessories! All parts they sell are genuine Honda parts, so you know it will fit perfectly for your Honda. Search by VIN, part number, or key words.
estore.
This is a website that will allow you to view both Honda and Acura factory parts diagrams & part numbers. This website can be used for ordering the parts as well, pending your dealership participation.
This is a website that will allow you to get radio codes directly from Honda. This is specifically convenient when you need a radio code after the battery has been disconnected.
This is a website provided by both oeconnection and Snap-On for viewing factory mechanical parts diagrams. The site also allows for ordering parts for Ford, GM, Chrysler, Nissan, Acura, and Honda vehicles.
This website will allow you to view most OEM parts graphics, parts breakdowns, and descriptions.
This website is the largest open OEM parts locator in the US and Canada. You are able to search for parts based on part numbers or descriptions. This website is awesome.
This is a website that allows you to select from more than 40 auto manufacturers, enter your location, and then view all wholesale online dealerships in your region.
Infiniti
This website is Infiniti’s factory website and once you register you will be able to access and view the same exact parts diagrams as the Infiniti Dealership. You can search by year and model, part number, or keyword. In addition, you can actually place an order thru the website and it will be processed to your local dealership.
This website is Nissan’s factory website and once you register you will be able to access and view the same exact parts diagrams as the Nissan Dealership. You can search by year and model, part number, or keyword. In addition, you can actually place an order thru the website and it will be processed to your local dealership.
This website will allow you to view most OEM parts graphics, parts breakdowns, and descriptions.
This website is the largest open OEM parts locator in the US and Canada. You are able to search for parts based on part numbers or descriptions. This website is awesome.
This is a website that allows you to select from more than 40 auto manufacturers, enter your location, and then view all wholesale online dealerships in your region.
Kia
This website is Kia’s factory website and once you register you will be able to access and view the same exact parts diagrams as the Kia Dealership. Go to and choose from hundreds of Kia Genuine Parts in their Wholesale Collision Parts Guide.
This website will allow you to view most OEM parts graphics, parts breakdowns, and descriptions.
This website is the largest open OEM parts locator in the US and Canada. You are able to search for parts based on part numbers or descriptions. This website is awesome.
This is a website that allows you to select from more than 40 auto manufacturers, enter your location, and then view all wholesale online dealerships in your region.
Lexus
This website is a genuine Lexus parts seller with a full line of parts and accessories. All of the OEM Lexus parts are accessible in their complete catalog searchable by the VIN, year and model, or part number.
This website will allow you to view most OEM parts graphics, parts breakdowns, and descriptions.
This website is the largest open OEM parts locator in the US and Canada. You are able to search for parts based on part numbers or descriptions. This website is awesome.
This is a website that allows you to select from more than 40 auto manufacturers, enter your location, and then view all wholesale online dealerships in your region.
Mazda
Scripts/default.asp
This is a website that allows you to look at the factory parts graphics for any Mazda part or accessory. You can also search for parts by part number, view pricing, and view parts illustrations.
This website will allow you to view most OEM parts graphics, parts breakdowns, and descriptions.
This website is the largest open OEM parts locator in the US and Canada. You are able to search for parts based on part numbers or descriptions. This website is awesome.
This is a website that allows you to select from more than 40 auto manufacturers, enter your location, and then view all wholesale online dealerships in your region.
Porsche
porsche-parts/porsche-models.php
This website is the largest Porsche Parts superstore giving you access to Porsche factory parts diagrams and part numbers for vehicle year 1950 and newer.
This is a pay website requiring either a daily, monthly, or yearly subscription. Once you register you can have access to view the same exact parts graphics as the dealerships for any model of Audi, Porsche, and VW.
This website will allow you to view most OEM parts graphics, parts breakdowns, and descriptions.
This website is the largest open OEM parts locator in the US and Canada. You are able to search for parts based on part numbers or descriptions. This website is awesome.
This is a website that allows you to select from more than 40 auto manufacturers, enter your location, and then view all wholesale online dealerships in your region.
Nissan
nissanparts/#
This website offers Genuine Nissan parts and accessories that deliver the fit, reliability, and performance of your car's original parts. Also, when ordered through this website and installed by your Nissan dealer, they're covered by your warranty. So keep it original, and keep it real with Genuine Nissan Accessories. Search by vehicle year and model, VIN, or part number.
This website will allow you to search and view the same exact parts graphics as the dealerships for any model of Datsun or Nissan.
This is a website provided by both oeconnection and Snap-On for viewing factory mechanical parts diagrams. The site also allows for ordering parts for Ford, GM, Chrysler, Nissan, Acura, and Honda vehicles.
This website will allow you to view most OEM parts graphics, parts breakdowns, and descriptions.
This website is the largest open OEM parts locator in the US and Canada. You are able to search for parts based on part numbers or descriptions. This website is awesome.
This is a website that allows you to select from more than 40 auto manufacturers, enter your location, and then view all wholesale online dealerships in your region.
Toyota
This website is Toyota’s factory website and once you register you will be able to access and view the same exact parts diagrams as the Toyota Dealership. In addition, you can actually place an order thru the website and it will be processed to your local dealership.
This website is a genuine Toyota parts seller with a full line of parts and accessories shipped directly from authorized Toyota dealers. All of the OEM Toyota parts are accessible in their complete catalog.
This website will allow you to view most OEM parts graphics, parts breakdowns, and descriptions.
This website is the largest open OEM parts locator in the US and Canada. You are able to search for parts based on part numbers or descriptions. This website is awesome.
This is a website that allows you to select from more than 40 auto manufacturers, enter your location, and then view all wholesale online dealerships in your region.
Volvo
This website is a Genuine Volvo Parts Web store quick link to order any Volvo OEM Part or Genuine Volvo Accessory online 24/7. Site also offers an Ask a Volvo Tech feature.
This website will allow you to view most OEM parts graphics, parts breakdowns, and descriptions.
This website is the largest open OEM parts locator in the US and Canada. You are able to search for parts based on part numbers or descriptions. This website is awesome.
This is a website that allows you to select from more than 40 auto manufacturers, enter your location, and then view all wholesale online dealerships in your region.
VW
This website offers OEM VW parts and accessories. The right part, with the right fit, can be delivered right away with a simple phone call. No searchlight needed. This site also offers Tech Tips and Position Statements.
This is a pay website requiring either a daily, monthly, or yearly subscription. Once you register you can have access to view the same exact parts graphics as the dealerships for any model of Audi, Porsche, and VW.
This website will allow you to view most OEM parts graphics, parts breakdowns, and descriptions.
This website is the largest open OEM parts locator in the US and Canada. You are able to search for parts based on part numbers or descriptions. This website is awesome.
This is a website that allows you to select from more than 40 auto manufacturers, enter your location, and then view all wholesale online dealerships in your region.
Parts- Aftermarket
empireauto.us
This website allows you to search Aftermarket parts, serving the North Eastern United States
Parts- Recy/LKQ
car-
This website allows you to locate used parts by year, make, and model and then allows you to sort by the distance from your zip code.
Parts- Misc
This is a website where you can purchase online wiring harnesses, plugs, or sockets. They can even recreate an entire factory wiring harness, if needed. You can actually BUY, SELL, or even BARTER wire harnesses.
This website is a company that can supply you with replacement VIN decals, tire pressure decals, paint codes, etc, any decal you need for a vehicle. The label will be delivered to your shop within one to two days from placing the order. As an Added Bonus, for every eight decals ordered you get a free I-CAR coupon.
This website provides Automotive Harness Repair Kits.
Parts Carts Supplies
This is the website where you can purchase your bakers carts.
This is the website where you can purchase your zip ties
This is the website where you can purchase your stretch wrap
This is the website where you can purchase your packaging tape
This is the website where you can purchase your tape dispenser
1?
This is the website where you can purchase your pallet racks
This is the website where you can purchase your 54 gallon tubs
This is the website where you can purchase your hardware trays
This is the website where you can purchase your parts carts hooks. They are hooks used for powder coating!
This is the website where you can purchase your binder rings
This is the website where you can purchase your posca markers.
This is the website where you can purchase your bubble wrap
This is the website where you can purchase your job jackets
This is the website where you can purchase your wire tags
This is the website where you can purchase your parts tables
Publications and Trade Magazines
Autobody News is a primary source of information about the collision repair industry on both a regional and national level.
Body Shop Business is a website that provides business management information, market trend analysis, technical content, breaking news, and the latest collision repair products.
Collision Week is a subscription based news resource that is devoted to providing collision repair participants the news, statistics, and trend analysis needed to compete and prosper in the industry.
Crash Network is a website that offers a weekly digest of new, views, and information vital to the collision industry in the format that keeps in mind the limited time available to business owner’s company executives.
Fender Bender is a website exclusively serving collision repair shop owners and operators through examining in-depth real world struggles, successes, and solutions from the industry, providing readers the inspiration, tools, and motivation to help them succeed in this industry,
Automotive Body Repair News is a monthly trade publication serving the collision repair industry. This site provides news, products, and technical service information on a variety of collision repair topics.
Recruitment Websites
This website it to search for potential employees, review their resumes for individuals getting out of the military and looking for employment, in addition, this website will allow you to post help wanted ads.
This website is the “Facebook” equivalent for the Collision Repair Industry. It also has sections to post help wanted ads or look at existing resumes. This website also has several chat rooms that are topic specific. i.e. Lean, Women in the Industry, etc.
This is a website company that will allow you to bring foreign workers over on a J-1 VISA legally.
This website is for the assistance with an apprenticeship program and they can assist you with getting funding from the Department of Labor for Federal Grants for your apprentices.
This website helps your team find and hire the right people in less time and for less cost. The Resumator makes it easy to spread the word that you’re hiring. Use simple, yet powerful, tools to easily promote your jobs through your website, job boards and social networks. This site allows you to enjoy the best applicant tracking around. Centralize all applicants, communications and evaluations in one secure location, using workflows to keep applicants moving through your process. Collaborative hiring is accomplished by simply assign roles, set permissions and start hiring. This sites reporting and dashboard analytics help your team make better decisions through each stage of the hiring process. The data will help you hire with confidence.
This website is an awesome website to sell and/or purchase used equipment. In addition you can also post help wanted ads by region or look at current resumes.
WIN Career Tracker (Women's Industry Network) Career Tracker
This website is sponsored by the Women's Industry Network. An organization that promotes Women in the Collision Repair Industry. Even though the organization is for women, they make their Career Tracker available to any person in the industry male or female. Users may review resumes of potential candidates or post help wanted ads. Also has great tips for interviewing and more.
Reference and Research
This website offers a conversion tool that can convert measurements of weight, volume, length, temperature, area etc. There are apps for smart phones as well.
There are some interesting collision related channels that have DIY collision info, 3M SOPs, product info etc. Subscribe to channels on your web browser or on your smartphone using the YouTube App.
Channels to Watch:
• Collisionhub- They have news, events, DIY info, and educational videos.
• FenderBenderMag- You tube version of the online magazine.
• 3Mautobodyrepair - They have 3M SOP’s.
• Kpauser - They have compliance information.
• Learnautobody - DIY’s some good info, some bad info.
• Cityofstarscollision – some of their repair videos.
• Butlercollision – They have some DIY videos. Some good info, some bad info.
• SATAgmbh - They have SATA spray gun refinish videos.
• Mitchellintl – This is Mitchell’s youtube channel.
• Autorepairhelp101 – They have DIY videos.
• DIYautoschool – Everything that is wrong about autobody repair. This guy is trying to get his own reality TV show for his bodyshop. Great examples/evidence of how not to repair a car. He thinks he is educating people on how to do bodywork the “right” way. Extremely comical. Use to show employees on what not to do.
• SWRNC – same guy as DIYautoschool – it’s the youtube channel for his “business” Southwest Rod and Custom in Texas. Entertaining to say the least. It’s no wonder this guy is struggling as a bodyshop owner. He should go into business as a video editor.
Standard Operating Procedures
This is a website dedicated to both the creation and effective online delivery of Standard Operating Procedures.
State Agency Listings
cbs.state.or.us/ins/consumer/auto-insurance/auto.html
Oregon Department of Insurance – Auto
cbs.state.or.us/ins/consumer/consumer-tips/4845-4_vehicle-total-loss.pdf
Total Loss Tips from Dept. of Insurance
ct-
This website is for the State of Connecticut’s Online Licensing Info Center. This would be the website that an individual would go to for information for their Motor Vehicle Physical Damage Appraiser’s License.
pages/claims-guidelines.php
This is a link to Claims Handling for each specific state
Tires
This website offers tires for whether you’re on the street, track or off-road, BFGoodrich tires are designed for the driver who puts high performance first. You can search for tires by tire size, name, category, or year, make, and model of the vehicle.
This website offers safe, fuel efficient, long-lasting Michelin tires that provide exceptional performance and extraordinary value. You can search for tires by tire size, name, category, or year, make, and model of the vehicle.
This website for the Rubber Manufactures Association is a great website for learning more about Tires. For example you can download Tire Information service Bulletins, Wall charts, proper Tire inspection, anything you might want to know Tires you will probably find on this website.
The Tire Industry Association (TIA) is an international association representing all segments of the tire industry, including those that manufacture, repair, recycle, sell, service or use new or retreaded tires, and also those suppliers or individuals who furnish equipment, material or services to the industry. Check out their Links section as well for other helpful websites.
Tools/Equipment
This website is a great resource for learning about what is required for Lift maintenance and inspections as well as what lifts are actually certified. A complete guide to understanding what you need to know for proper lift selection as well as use of a lift.
This website was built by Robert Williams an Autobody Shop Owner. This website can be used to buy or sell those parts that you may have in stock at your body shop that you can’t return or somehow ended up with. In addition you can also buy or sell used equipment and place help wanted ads.
This website is dedicated to helping customers be more efficient, productive, and profitable with its uniquely and virtually indestructible work and parts management systems. They offer parts carts, stands, etc.
This website showcases a product line of commercial grade induction heating tools for automotive professionsal which leverages Invisible Heat to remove adhesives bonded to metal quickly, easily, and safely.
Trade Shows
The Automotive Aftermarket Products Expo is your connection to the automotive aftermarket industry leaders and innovators all in one place.
The International Autobody Congress & Exposition (NACE) and the Congress of Automotive Repair and Service (CARS) are the premier events dedicated to the automotive service and repair industries.
The SEMA Show is the premier automotive specialty products trade event in the world.
Vehicle Makers Technical Information
Some of these sites are provided free of charge and some are pay sites which may have several subscription options. Additional information on vehicle maker technical information web sites, including a price list, can be found at .
Acura (Pay Site)
ServiceExpress.
This site provides diagnostic and repair information for 1996 and newer OBD II-equipped Honda and Acura vehicles, as well as body repair manuals, service manuals, and electronic troubleshooting manuals. It also contains repair bulletins and tech articles back to 1990. This site, however, is password protected. It requires completing and submitting a sign-up form. Subscriptions are available for 3 days, 30 days, or 1 year.
ALLDATA (Pay Site)
collision/
ALLDATA provides detailed OEM diagnostic & repair information to the collision industry with on-line accessibility and fast, reliable, library staff support. Collision repair procedures, frame sectioning information, vehicle dimensions, panel replacement procedures, mechanical and electrical information as well as TSBs and recall information can be found here.
Aston Martin (Contact information)
This site provides contact information on where to access technical, emissions, service training, and diagnostic information for Aston Martin vehicles.
Audi (Pay Site)
erwin.
This site contains the same service information that is available to the dealers. In addition they contain specific information for collision repair, aftermarket scan tool use, training self study programs, on-line emission related reprogramming information, tool purchasing and enrollment and access procedures for Security Professionals.
Bentley (Pay Site)
erwinusa.
This site contains the same service information that is available to the dealers. In addition they contain specific information for collision repair, aftermarket scan tool use, training self study programs, on-line emission related reprogramming information, tool purchasing and enrollment and access procedures for Security Professionals.
BMW (Pay Site)
The BMW site provides information on vehicle service, technician training, bulletins, etc. Subscription rates are available for one day, one month, or one year. The system requirements for the web site include Windows operating system with Netscape 6.0 or higher or Explorer 5.0 or higher.
Chrysler/Dodge/Jeep (Free Site)
installers-
The MOPAR Repair Connection web site provides collision, mechanical, and power train repair information at no charge. The web site is compatible with most web browsers and requires few plug-ins to navigate the site.
Chrysler/Dodge/Jeep (Pay Site)
This Chrysler site provides information on diagnostics, service, training, and technical bulletins. The site requires a Windows operating system with Internet Explorer 5.5 or higher. Subscriptions are available for one day, one month, or one year. In addition to purchasing information online, service manuals can also be purchased by calling an 800 number.
Ferrari (Free Site)
This Ferrari site provides contact information for ordering technical service information (service@)
Ford/Lincoln/Mercury (Pay Site)
This Ford site provides information on mechanical repair such as OBD II, diagnostic tool support, technical training, and body repair manuals. The body repair manuals are accessed through an online subscription. Subscriptions are available for 72 hours, 31 days, or one year. Currently, body repair manuals are available for the 2002/2003:
• Explorer/Mountaineer, Focus, Explorer Sport Trac, Ranger, Excursion, Aviator, Taurus/Sable, Thunderbird, Lincoln LS, F-Super Duty, Expedition/Navigator
GM Good Wrench (Free Site)
gmgoodwrenchjsp/gmspo
This General Motors site is devoted to providing technical collision repair information for a number of late model GM vehicles. Note that the information on this site is from the NACE publications and is not maintained.
Honda (Pay Site)
ServiceExpress.
This site provides diagnostic and repair information for 1996 and newer OBD II-equipped Honda and Acura vehicles, as well as body repair manuals, service manuals, and electronic troubleshooting manuals. It also contains repair bulletins and tech articles back to 1990. This site, however, is password protected, and requires completing and submitting a sign-up form. Subscriptions are available for three days, thirty days, or one year.
Hyundai (Free/Pay site)
This Hyundai site provides information on troubleshooting mechanical problems, scan tool updates, body part removal and installation, etc. This site is optimized for the IBM-compatible personal computer and does not show up very well if using a Macintosh computer. There are two areas on this website. One area offers free information to the public and the other requires a password to gain access to restricted publications.
Infiniti (Pay Site)
This site provides information on training, body repair, Electronic Control Module (ECM) program data, and related publications for Nissan and Infinity vehicles. The site provides links for purchasing printed material, CD-ROMs, or online information. Information for 2000 model year and up vehicles is available electronically, and 1999 and older model year information can be ordered in hard copy. Subscriptions are available for one day, 30 days, or one year.
Isuzu (Pay Site)
This Isuzu site provides access to Isuzu products and services, service manuals, training materials, bulletins, tools, etc. Subscriptions are available for one day, one month, or one year. The system requirements include Windows 95 or higher with Internet Explorer 5.5 or higher, Netscape 6.2 or higher, and Adobe Acrobat Reader.
Jaguar (Pay Site)
This Jaguar site contains service manual information, and electrical and technical guides. Collision and body information is included in the service manual. Subscriptions are available by the day, month, or year, and can be purchased for 1 model for 1 year, one model for all years, or all models for all years.
Kia
This Kia site provides information on OBD II, service manuals and wiring diagrams, technical service bulletins, tools and equipment, etc. Registration is required and the recommended system requirements include Windows 98 or higher, Internet Explorer 5.5 or higher, and a 128K Internet connection or faster.
Lamborghini
To order technical information for Lamborghini vehicles call 781.788.0600.
Land Rover (Pay Site)
This Land Rover site provides information on diagnostics, service information, service bulletins, body repair manuals, electrical troubleshooting manuals, training, etc. The subscription allows the user to choose from three different options: one model for one year, one model for all years, or all models for all years. Each of these options can be purchased for a day, a month, or a year. The system requirements include Windows with Netscape 6.2 or higher or Internet Explorer 5.5 or higher.
Lexus (Pay Site)
techinfo.
This Lexus site provides information on purchasing online information regarding service, parts, tools, training, collision repair, etc. Also included is the procedure for purchasing printed material as well. The system requirements include Windows 98 or higher. Also required are Internet Explorer 5.5, Adobe Acrobat, and Macromedia Flash player. Subscriptions are available for one day, one month, or one year.
Maserati (Free Site)
This Maserati site requires submitting a registration form and is an online bookstore for ordering service and parts literature and special tools.
Mazda (Pay Site)
EServiceInfo.aspx
This Mazda site provides information on electronics, diagnostics and programming, service tools and equipment, obtaining printed manuals, etc. Subscriptions are available for one day, 30 days, six months, or one year. It includes all models from 1996 to present for service manuals and 1990 to present for all technical service bulletins (TSBs).
Mercedes-Benz (Pay Site)
This Mercedes-Benz site contains online service and training information, as well as bulletins and information on tools and equipment. Contact information is also given for ordering manuals on CD. Subscriptions are available by the day, month, or year.
Mini (Pay Site)
This Mini site provides information on vehicle service, technician training, electronic troubleshooting manuals, and bulletins. Subscriptions are available for one day, one month, or one year. The system requirements for the web site include Windows operating system with Netscape 6.0 or higher or Explorer 5.0 or higher.
Mitsubishi (Pay Site)
epacarb/
This Mitsubishi site provides service manuals and TSBs and information on scan tools, technical training materials, OBD II, etc. Subscriptions are available for one day, seven days, 30 days, six months, or one year. The web site is best viewed in Internet Explorer 6 or Netscape 7 with the monitor set at a resolution of 1024 x 768.
Nissan (Pay Site)
nissan-
This site provides information on training, body repair, Electronic Control Module (ECM) program data, and related publications for Nissan and Infiniti vehicles. The site provides links for purchasing printed material, CD-ROMs, or online information. Subscriptions are available for one day, 30 days, or one year.
Porsche (Free Site/Purchase Information)
The Porsche site contains information on training equipment and tools, workshop manuals, technical information, diagnostic information, and wiring diagrams. Registration is required to access the site and subscriptions to download information are available yearly, or by individual document.
Rolls Royce (Free Site)
This Rolls Royce site contains repair instructions and technical data, diagnostic information, bulletins, campaigns, and information on special tools for 2004 and newer Rolls Royce vehicles. Collision repair information is included in the repair instructions section.
Saab (Pay Site)
This Saab site provides information on special tools, training, service information, etc. Subscriptions are available for one day, 30 days, three months, or one year.
Subaru (Pay Site)
techinfo.index.html
This Subaru site provides service manual information, owner’s manual information, TSBs, video training, tech tips, etc. Subscriptions are available for three days, 30 days, or one year. The system requirements include Windows 2000 or higher, 1024 x 768 display resolution, Internet Explorer 5.5 or higher, and Adobe Acrobat Reader 5 or higher.
Suzuki (Pay Site)
This Suzuki site provides information on training, tools and equipment, service, collision (which is included in the service manual), etc. The information is available either in an online PDF file or as printed material. To receive unlimited online access to all vehicle information, subscription rates are available for one day, one month, six months, or one year.
Toyota (Pay Site)
techinfo.
This Toyota site provides information on purchasing online information regarding service, parts, tools, training, collision repair, etc. Also included is the procedure for purchasing printed material as well. The system requirements include Windows 98 or higher. Also required are Internet Explorer 5.5, Adobe Acrobat, and Macromedia Flash player. Subscriptions are available for one day, one month, or one year.
Volkswagen (Pay Site)
erwin.
This site contains the same service information that is available to the dealers. In addition they contain specific information for collision repair, aftermarket scan tool use, training self study programs, on-line emission related reprogramming information, a parts link, tool purchasing and enrollment and access procedures for Security Professionals.
Volvo (Pay Site)
This Volvo site provides information on service, parts, tool information, owner’s manuals, training, etc. Items are purchased either as printed material, downloadable Acrobat files, or as a subscription to specific documents. Subscriptions are available for three days, 31 days, or one year. The system requirements for this web site include Internet Explorer 5.0 and Netscape Navigator 7.0 or higher. Macromedia Flash 6.0 and Adobe Acrobat reader is also required.
Website Optimization
This is a website dedicated to Website Design, Search Engine Optimization, and Web Presence Management.
Canadian Websites
Consumer Rights/Steering/Legislative inquiries: Canadian
CCIF (Canadian Collision Industry Forum) provides a forum for the Canadian collision repair industry to share information, best practices and a means to develop solutions to common national issues and challenges. Sponsored by AIA.
claimscanada.ca/
Claims Canada is an online resource published by Canadian Underwriter magazine. Best source for Canadian-specific insurance news.
Trade Publications: Canadian
Automotive Industries Association (AIA) is a national trade association for manufacturers and wholesalers. The PBE Council offers support and resource for CCIF action recommendations.
Jobber News Magazine (Canadian trade publication – The Automotive Group) is the only Canadian publication targeted directly at distributors of Canada’s automotive aftermarket. 12 printed issues per year; website is updated daily. Readership of 10,000 +.
autosphere.ca/en/collision-industry-news.html
Autosphere.ca (managed by Rousseau Communications) is a venture of Rousseau (who publish le Carrossier and the new Collision Management magazine). It is a good source for Canadian industry news.
Bodyshop Magazine (Canadian trade publication – The Automotive Group) has Canadian autobody repair and refinish market news. It has 6 printed issues per year; website is updated daily. Readership of 10,000 +.
Canadian Automotive Repair and Service Council (CARS) is Canada's leader in human resource development and training for the automotive repair and service industry. (DuPont uses this site for On Demand online training.)
CIIA (Collision Industry Information Assistance) is a Canadian collision industry resource listing – includes trade associations, provincial regulations, vendors, etc. Managed by HARA / John Norris. Some good reference material but the site is not updated as frequently as it should be; links are often broken or obsolete.
Collision Repair Magazine (Canadian trade publication - Media Matters) is a website which also links to Collision Québec (new sister magazine to Collision Repair).
lautomobile.ca
L’Automobile (Canadian trade publication – The Automotive Group) is a French trade publication directed at automotive aftermarket shops (collision, service, etc.)
Miscellaneous: Canadian
This website allows you to search by car make, model and year for recalls. Nice value-add to any customer.
This is a great website devoted to improving dealership operations. A lot of the content translates well to the collision repair side.
This website is a great source for Canadian new vehicle sales stats. This guy quotes his sources.
Commercial Vehicles (RV’s & Heavy Duty Trucks) Websites
Collision Repair General Info: Commercial Vehicles (RV’s/Heavy Duty Trucks)
This website is a leading supplier to Recreational Vehicle, Marine, Towing, and Outdoor Power Equipment retailers across North America.
collision.alldata/secure/login.action
This website allows Via a “collision request” I can ask for tech data on heavy duty trucks for things like panel replacement, wiring diagrams, torque specs etc.
This website is a family owned company selling RV Siding and Entryway Accessories.
This website is for RV Parts distribution to dealers, etc.
This website features products, services and companies that supply the vehicle service and fleet management industries.
Fire Truck Parts and Info:
This website sells Fire Truck/Emergency Vehicle parts.
This website specializes in vehicle warning lights, sirens, speakers and aftermarket products.
This website specializes in Emergency Vehicle Graphics, modern and antique, custom made and ready for installation.
Governmental Compliance: Commercial Vehicles (RV’s/Heavy Duty Trucks)
This is the website of KPA Online Environmental & Safety Consultants and includes some partial tips on 6H compliance as well as reasons not to file for 6H exemption.
collisionrepair/pdfs/20080701_CFR_HHHHHH.pdf
The website has the Federal EPA 6H Text of law.
collisionrepair/
This website has the Federal EPA Collision Repair Campaign.
pliance/complaints/
This is the federal EPA’s website that inspectors are encouraging shops to report competitors that are in violation of EPA Law
fmcsa.safety-security/safety-security.htm
This website is from the Federal Motor Carrier Safety Administration and explains laws concerning CDL drivers, accident countermeasures manual, safety manuals, new law education
fmcsa.rules-regulations/administration/fmcsr/fmcsrruletext.aspx?reg=393.201&guidence=y
This website is from the Federal Motor Carrier Regulations and explains Investigate Subparts of law. This particular section solved an argument when an adjuster claimed that cross members were not considered part of the frame.
fdsys/search/pagedetails.action?collectionCode=CFR&searchPath=Title+49%2FSubtitle+B&granuleId=&packageId=CFR-2007-title49-ol1&oldPath=Title+49%2FSubtitle+A&fromPageDetails=true&collapse=true&ycord=1356
This website has the National Highway Traffic and Safety Regulations: Title 49 Transportation Laws
This website is for the Industrial Health Test: This is an Ohio Company but there are similar services out there that do pulmonary function tests, respirator fit tests on site to comply with OSHA/NIOSH regs.
SLTC/autobody/index.html
This website provides some information that directly relates to OSHA Laws concerning the Collision Repair World like Hazmat, flammable finishes, fire protection, machinery safe guarding, respiratory protection etc.
video/respiratory_protection/index.html
This website has OSHA Respiratory Protection Videos: Videos on Fit Testing, Respirator Types, maintenance and care etc.
transit-safety.volpe.Safety/Bus.asp
This website is from the Federal Transit Administration and explains Federal Bus Safety Regulation.
Parts: Commercial Vehicles (RV’s/Heavy Duty Trucks)
This website sells heavy duty truck parts, bumpers, fenders, accessories etc.
This is a website is for a national distribution company of tarp and tarp accessories.
products/partsreference.asp.
This website is a leading aftermarket parts provider for the commercial transportation industry. It offers an online parts lookup tool enabling a search by either the Alliance Truck Parts number or by a competing supplier's part number. With the click of a mouse, the parts lookup and cross-reference tool provides the suggested part number and information from Alliance Truck Parts, and by entering a city and state, it offers links to dealers and relevant parts specials in the area.
This website sells Custom RV Parts and Replacement parts for any RV manufacturer.
This is a website for a company who originated as a fabrication shop but has now diversified into becoming a full manufacturing and processing facility.
With this website, searching their product catalog pdf for part numbers makes clip lookup much quicker.
OR
This website specializes in made to order awnings for pretty much everything.
We purchase most of our nuts, bolts and fasteners from them. They provide us the bar coding software and scanners that we use to keep track of our inventory. The software is MRO Pro. We are considering switching to DuPont’s Ordenet Inventory tracking to keep track of all items, not just paint, when DuPont works some kinks out of their software.
This website specializes in OEM and aftermarket windshield and side windows for RV’s, buses, and fire apparatuses.
This website specializes in Awnings for camping trailers to the most luxurious motor homes.
car-
This website allows you to locate Used parts can be sorted by the distance from your zip code.
This website is an online supplier for RV Parts. It offers a Direct Access online dealer catalog.
This website sells hoods, bumpers, doors, grills, headlights, fenders, and skirts on trucks from manufacturers such as Ford, Freightliner, GMC, Mack, International, Kenworth, Mack, Peterbilt, Volvo, Westernstar, and more.
catalog/product/radiators/#!prettyPhoto/0/
This website sells heavy duty truck radiators.
This website specializes in supplies for RV roofing repair and care products and decorative wheel products.
This website allows for the purchase air line supplies at much cheaper price than jobber.
On this website you can create a search for specific items like equipment. Sometimes good deals pop up for frame rack tools, forklifts, jack stands etc.
This website is a diversified manufacturer, fabricator, and distributor of a wide range of products.
Fenderskirts.us
This website manufactures most of the popular fender skirts in fiberglass with metal hardware and clips for clamp on installation without drilling.
This website is an online market place for heavy duty trucks, transit, school bus, light/medium duty vehicles, and trailers.
This website is an online business-to-business marketplace for heavy-duty truck parts which utilizes existing industry channels and practices whereby manufacturers’ products are sold through local distributors and dealers. The website allows buyers to: Locate replacement parts from thousands of manufacturers, find local parts distributors, locate alternative parts, submit requests for quotes on pricing and availability, and purchase online via a single shopping cart, in cases where parts are available from multiple distributors. The website allows sellers to: Gain access to new buyers by accepting requests for quotes, list locations and contact information, link to existing e-commerce capabilities, begin implementing e-commerce, via , access powerful analytics and cross-referencing capabilities, implement inventory and sales extensions based on line cards and cross-references of alternative parts, and advertise to fleet maintenance managers and buyers
This website is a distributor of New Aftermarket, Used OEM, Factory Surplus OEM, & Rebuilt parts. With a global warehouse presence they are able to supply the industry with thousands of products cost efficiently & as soon as possible.
This website offers reliable, durable, high quality chassis for the industry’s best motor homes, cars and buses.
This website is a distributor of Titan Hoods and truck parts.
?referer=Google&gclid=
This website is dedicated to connecting heavy truck recyclers and customers together. Their searchable database contains thousands of truck and truck parts from yards throughout the United States and Canada and their goal is to make buying and selling trucks and parts easy.
This websites offers RV siding and storage.
This website sells fenders skirts and wind deflectors.
This website offers RV accessories and supplies from in stock components to custom made RV Parts. Everything needed to maintain, update, and modernize your RV, camper, trailer, or motor home.
This website specializes in fiberglass truck hoods.
This website sells mechanical parts and lighting for heavy duty trucks.
This is a great website for the HD truck industry especially those that specialize in beverage or vending trucks. It has the beverage bodies on it. As well as All-aluminum beverage bodies and trailers Dry freight van bodies for several key industries, including beverage, snack foods, furniture, home improvement and vending Specialty equipment for a wide range of applications, including refrigerated delivery and full-service vending Emergency Vehicles
This website is a non-profit trade association of mobility equipment dealers, manufacturers, driver rehabilitation specialists, and other professionals dedicated to expanding opportunities for people with disabilities to drive or be transported in vehicle modified with mobility equipment.
Pacific-
This website specializes in wheel simulators and covers for dually trucks.
This website sells RV parts direct from the manufacturer. Specializes in Hehr and Kinro replacement windows, 1500+ Holding Tanks, 1000+ water tanks, 600+ fender skirts, and many hard to find RV replacement parts.
This website if for a company can produce Hi-tensile custom truck frames and cross members, Hi-definition plasma cutting up to 50 feet long, Custom forming, rolling, punching, and more! 24 hour Turn Around time guaranteed!!
This website is the nation’s largest plastic tank and water tank distributor.
ryder/af/ryder/core/nav/srm/type/Browse/erm/programPage.do;jsessionid=216EC34634F6925E3E7C5C26E9782EBB?programId=176919&channelId=-10447
This website is a leading authorized distributor for more than 160 auto and truck parts manufacturers. With over 50,000 products in inventory, they offer all the aftermarket parts, shop supplies and safety items you need to keep your fleet running smoothly.
This website offers quality names in air conditioning and appliances for RV’s.
This website arranges nationwide repair and replacement services for RV Glass.
This website is the place to find all your obsolete and hard to find RV replacement parts.
This website is Northern California’s largest used RV parts.
This website is a complete source for Step Van parts.
This website specializes in heavy duty truck lighting, safety equipment, and emergency lighting.
This website sells RV accessories, pickup truck accessories such as ladders, mounts, and roof racks.
This website that has a thorough stock of parts and accessories for all your truck and trailer needs, and will deliver the quality service you've come to expect from the first name in trailers.
This is a website for parts for like uniform trucks.
This website is a leading supplier of truck equipment and RV aftermarket parts as well as heavy truck, and recreational and specialty OEM’s.
This website is a fully integrated parts and service platform for everything RV.
This website offers drastically cheaper welding supplies, wire, tips, mask glass, plasma cutter nozzles etc.
This website is the leading supplier of power conversion products for the RV industry.
This websites specializes in wheel cover systems and tire accessories.
Trade Publications: Commercial Vehicles (RV’s/Heavy Duty Trucks)
Family Motor Coaching offers motor home reviews, RC technical articles, and motor home travel information.
NTEA Insider is an Association for the Work Truck Industry. It is a free e-newsletter and they hold Work Truck Trade Show in March.
onlinemagazines.aspx
First Class Magazine Peterbilt is about new products, trucks etc. Free site.
publication?p=491#1_1028352
Fleet Maintenance Magazine is mainly geared to mechanical issues but they do discuss insurance and collision claims. Could be a good opportunity to write collision related articles.
RV Journal includes travel stories, events, entertainment, and RV information.
ABRN (Autobody Repair News)/ MotorAge are free body shop news magazines for collision repair shop owners, technicians, jobbers and car dealers. ABRN reaches fleets performing collision repair, specialists in frame or refinishing
Trailer Body Builders Magazine is a free magazine that talks about innovation in truck bodies and trailers. Good statistics about trailer sales to gauge economic outlook for trucking.
Heavy Duty Trucking Magazine Heavy Duty Aftermarket Journal are Free Magazines and email newsletters about the Trucking industry. Mainly geared to mechanical maintenance but I’m sure they would have collision info if we provided content for them.
TrucknTrailer Magazine is an Auto trader for Truck sales. It does have some used parts and is not a bad place to get an idea of retail value for trucks. Free site.
/ Fleet Maintenance Magazine, Professional Tool & Equipment Magazine, Professional Distributor Magazine are free magazines and email newsletters about the Trucking industry. Mainly geared to mechanical maintenance but I’m sure they would have collision info if we provided content for them.
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