Hi Lee - Congratulations to you and Brandy for recently ...



Notes for using these templates:

Cut and paste as needed.

Personalize each one before sending.

Please read through and make necessary changes before sending (ie. substitute links to your own website, etc.)

SEND TO CANDIDATES FOR ADVANCED OBEDIENCE

Hi ** - Congratulations to you and ** for recently graduating from our Basic Obedience program.  I am taking the liberty of providing you with the upcoming start date for our next Advanced Obedience course, which is off-leash training:

 

** to ** - Wednesday evenings at 7 p.m.

 

The course is 8 weeks long, and classes are one hour in length.  The cost is $200 plus HST (total $226). There may be student trainers in attendance during all or part of the course

 

Please let us know if this course is of interest to you. You can reach us by replying to this email, or calling 276-DOGS (3647). Looking forward to hearing from you!

Regards,

SEND TO CANDIDATES FOR BASIC OBEDIENCE

Hi ** - Congratulations to you and ** for graduating from our Puppy Kindergarten program earlier this week.  I am taking the liberty of providing you with the upcoming start dates for our Basic Obedience course. Here’s a link to the schedule on our website:



The course is 8 weeks long, and classes are one hour in length.  The cost is $200 plus HST (total $226).  Your first lesson would be semi-private, with two other students, and the balance of the course is in a group of a total of six students.

We also offer private lessons or a boarding school program for Basic Obedience. You can consult our website for more information on these….

.

 

Please let us know if this course is of interest to you. You can reach us by replying to this email, or calling 276-DOGS (3647). Looking forward to hearing from you!

Regards,

EVAL CONFIRMATION WITH LINK TO DIRECTIONS

Hi _____ – Thank you for calling Canadian Canine Training Academy. This shall confirm that you have an evaluation appointment booked for ___ on ***.

 

We are located at 190 Stafford Road West, Suite 108, Bells Corners - please see link below for detailed directions including a map. ** Please note, if you are using a GPS make sure you insert “West” for the street address.

Here’s a link to a map:



When you arrive, please wait with ____ by the picnic tables which are located to the right hand side of the main building. If it is raining or snowing, there is a shelter by the front door which you can stand under. When you see the dog from the previous appointment leave the building, please keep ___ close to you; do not let him/her sniff around the other dog, as we do often have aggressive dogs in for training. Randy will then let you know when it is time for you to come up.

During the appointment, we can take care of your registration; please note that we accept visa, mastercard, debit card, cash or cheque. The appointment will last approximately 20 minutes.

 

We look forward to seeing you on **.

Regards,

CONFIRMATION OF EVAL APPOINTMENT

Dear ** - Thank you for taking the time to complete the online web evaluation for Kylie. This shall confirm that you have an evaluation appointment scheduled for Kylie on ** at ** p.m. at (fill in LOCATION).

Thanks again.

Regards,

GENERAL INFO ON BASIC OBEDIENCE GROUP

Hi *** – Thank you for your inquiry regarding our Basic Obedience Group Class. Here are some excerpts from our website describing the course:

Dog Training Services 

 

Training a dog in obedience is much more than merely teaching your dog a few tricks that you can impress your friends with. However, there is nothing more impressive than a well behaved obedient dog. When dealing with behavioural problems most of the time the behaviour can be corrected with some form of obedience. If you have to use a piece of food to get your dog to do anything, he is simply amusing you for the food. If you look up obedience in the dictionary you will find that it is defined as "The willingness to follow". This would imply someone is the leader. Dogs are pack animals by nature and have a natural instinct to rise up to the highest level in the pack that they can. They do not seek equality nor want it. In the dog world its "Lead or be led". Who is the leader in your pack? First you must put yourself in the driver’s seat. Second you have to develop the willingness in your dog to follow you as the leader. No one wants a dog that does obedience because he feels he has to or else. You want your dog to do his obedience with an enthusiastic willing attitude. At Canadian Canine we use real life methods of training that have proven time after time to get the best and quickest results. This is done by understanding the nature of a dog and using the dog’s natural drives and instincts in an effort to achieve these specific goals:

Focus - Getting the dogs attention is imperative. It is impossible to teach anyone anything if they are not paying attention.

Communication - The dog must know the meaning of the commands once you have the dogs attention, you can condition the dog to associate a certain action with a command or hand signal in order to earn rewards.

Dominance - It is also imperative that the dog looks up to you as the leader of the pack with love and respect and when given a command, simply follows without hesitation.

To have a good obedient pet you must achieve all three of these goals to be successful. In the training you receive here at the Academy you will learn how to develop a fantastic relationship with your dog by learning to be the leader rather than allowing your dog to lead you.

Wouldn't it be nice to have your dog walk on a loose leash all the time no matter what? Have your dog lie down and stay during supper when you have your friends over? Know your dog will come to you when you call him regardless of what he is doing? These are only some of the things you will learn at Canadian Canine.

Basic Obedience Exercises

Heeling on a loose leash

Sit from heel

Long sit stay

Long down stay

Sit from the down

Stand Stay

Sit from the stand

Recall (Come command)

Finish (Return to heel)

Watch (Focus command)

Free (Release command)

Group Classes

At the Academy we provide group training. Although this is not the best way to learn to train your dog, the group does have a couple of advantages. One advantage is that your cost is less because your are sharing your training time with other people and their dogs. The other advantage is that the group provides more distractions for your dog during training.

Duration: The course is 8 weeks in total. Your first lesson is done privately or semi-privately so you can learn the fundamentals without the distraction of the other students and to help you deal with any behavioural problems you might have with your dog. The remainder of your training will be done in the group. The classes are done once a week and last for 1 hour. We limit the number of students per Basic Obedience class to six and Advanced Obedience to eight only.

Cost: The cost for the group class is $200.00 plus HST. This includes your first lesson and a place in a group class for the training period.

Location: Most of the training is done at the Academy, which is on the 2 floor of the main building at the Nepean National Equestrian Park however; we do offer group classes in other locations from time to time.

Motivation: Treats are not used as reward for obedience. Remember we are training your dog to be obedient, not training him/her to do a few tricks. This is done by teaching you to be the leader of your pack and to motivate your dog with lots of praise, fun and play for a job well done. You will then have become your dog’s reward.

Prerequisites: The only prerequisite for the group class is that your dog is at least 6 months old, has completed the training evaluation at the academy and has been found to have no major behavioural problems such as aggression with other dogs or people or any other problem that we feel that we will not be able to correct in a group environment. For those cases, private lessons will be most suitable to get the results you want.

Here’s our upcoming schedule:



If you would like to book an evaluation, you can fill out the web evaluation form at the following link:



If you have any other questions at all please contact us at your convenience.

Thank you!

Regards,

GENERAL INFO ON BASIC OBEDIENCE

Hi ** – Thank you for your email requesting information on our Basic Obedience course. We offer Group Classes, Private Lessons and Boarding School. To find out information on each option, please click on this link to that information on our website:



If you are interested in the Group Classes, please click on the following link for our upcoming schedule:



If you would like to book an appointment for an evaluation, you can call me at 613-276-3647, or you can complete the free evaluation form at the link below and once I receive it from you, I will contact you to book the appointment:



Thank you again for your inquiry. I look forward to hearing back from you soon!

Regards,

GENERAL INFO ON BOARDING SCHOOL

Hi xxx - Thank you for your email regarding xxx and your interest in our boarding school program.

The boarding school is quite popular for two reasons. You get results a lot sooner and it gets done properly right from the start since your dog is being trained by a professional.

Duration: The duration of the boarding school is two weeks; during this time your dog becomes one of our trainer’s personal dog to use for demonstration to teach other people how to train their dogs. Your dog will get to meet quite a lot of other dogs and people during the training period.

Accommodations: During the training period, your dog will stay at the trainer’s home. There are no kennels at the Academy. There is a fenced yard with lots of space to run.

Provisions: You must provide a two-week supply of your dog's favourite food, a 6 foot leash and one training collar. Everything else will be supplied by the Academy as far as toys, exercise, occasional treats etc.

Cost: The cost ranges from $1000-$2000 plus HST. This also includes 2 handling lessons (or one longer lesson for those from out of town) that must be completed by the owner to achieve certification for the dog in the course that he/she was trained in. On the day you pick up your dog, the head trainer, Randy Chartrand, will do a demonstration of your dog's new abilities. People are generally amazed that their dog can do these things now and are quite eager to get their dog home to begin enjoying their relationship. However, it is imperative that the owner be taught how to handle the dog so as to maintain the dogs training and that's is the sole reason for the handling lessons.

Randy would meet with you first for the evaluation and then quote you a price based on the work involved for your dog. This can be done by phone in certain situations. We book evaluations on Tuesdays during the day, Tuesday evenings and Thursday evenings.

If you are interested in booking an evaluation, please give us a call or send us an email. The phones are answered Monday to Thursday during business hours and voice mail messages are returned during business hours.

Please don't hesitate to give me a call/email if you have any questions.

Regards,

GENERAL INFO BASIC OB BOARDING AND PRIVATE

Hi ___ – Thank you for completing a web evaluation form for ___.  Further to our telephone conversation, the following is a summary of Training Services, as well as the two options of interest (private lessons and boarding school):

Dog Training Services 

 

Training a dog in obedience is much more than merely teaching your dog a few tricks that you can impress your friends with. However, there is nothing more impressive than a well behaved obedient dog. When dealing with behavioural problems most of the time the behaviour can be corrected with some form of obedience. If you have to use a piece of food to get your dog to do anything, he is simply amusing you for the food. If you look up obedience in the dictionary you will find that it is defined as "The willingness to follow". This would imply someone is the leader. Dogs are pack animals by nature and have a natural instinct to rise up to the highest level in the pack that they can. They do not seek equality nor want it. In the dog world its "Lead or be led". Who is the leader in your pack? First you must put yourself in the drivers seat. Second you have to develop the willingness in your dog to follow you as the leader. No one wants a dog that does obedience because he feels he has to or else. You want your dog to do his obedience with an enthusiastic willing attitude. At Canadian Canine we use real life methods of training that have proven time after time to get the best and quickest results. This is done by understanding the nature of a dog and using the dog’s natural drives and instincts in an effort to achieve these specific goals:

Focus - Getting the dogs attention is imperative. It is impossible to teach anyone anything if they are not paying attention.

Communication - The dog must know the meaning of the commands once you have the dogs attention, you can condition the dog to associate a certain action with a command or hand signal in order to earn rewards.

Dominance - It is also imperative that the dog looks up to you as the leader of the pack with love and respect and when given a command, simply follows without hesitation.

To have a good obedient pet you must achieve all three of these goals to be successful. In the training you receive here at the Academy you will learn how to develop a fantastic relationship with your dog by learning to be the leader rather than allowing your dog to lead you.

Wouldn't it be nice to have your dog walk on a loose leash all the time no matter what? Have your dog lie down and stay during supper when you have your friends over? Know your dog will come to you when you call him regardless of what he is doing? These are only some of the things you will learn at Canadian Canine.

Basic Obedience Exercises

Heeling on a loose leash

Sit from heel

Long sit stay

Long down stay

Sit from the down

Stand Stay

Sit from the stand

Recall (Come command)

Finish (Return to heel)

Watch (Focus command)

Free (Release command)

Boarding School 

The boarding school is quite popular for two reasons. You get results a lot sooner and it gets done properly right from the start since your dog is being trained by a professional.

Duration: The duration of the boarding school is 2 weeks; during this time your dog becomes your trainers personal dog to use for demonstration to teach other people how to train their dogs in all private lessons and group classes. Your dog will get to work with a lot of other dogs and people during the training period.

Accommodations: During the training period, your dog will stay at your trainer's house and travel with the trainer back and forth to lessons. Your dog will be trained in all types of real life routine daily situations not just left in a kennel and given a work out a couple of times a day.  

 

Included in the training are two handling lessons that must be completed by the owner to achieve certification for the dog in the course that he/she was trained in. On the day you pick up your dog, your trainer will do a demonstration of your dog’s new abilities. People are generally amazed that their dogs are so well trained and they are quite eager to get their furry little pal home to begin enjoying their relationship. However, it is imperative that the owner be taught how to handle the dog as to maintain the dogs training and that is the sole reason for the handling lessons. This course also includes free maintenance training in our group classes upon successful completion of your handling lessons.

Provisions: You must provide a two-week supply of your dog’s favourite food, a 6 foot leash and 1 training collar. Everything else will be supplied by the Academy as far as toys, exercise, occasional treats etc.

Cost: To be determined. A quoted price will be given by your trainer during an evaluation based on the nature of your dogs behaviour and how much work needs to be done to correct the problems.

NOTE:  COST RANGES FROM $1000 TO $2000 PLUS HST.

Please call the Academy for booking, as space is limited. Remember, “We are not a Kennel”.

Private Lessons

At the Academy we also provide Private training. This is, by far, the best way to learn how to train your dog. Having your own private coach to teach you and make necessary modifications to your training will ensure you get the results you want. The two main advantages with private lessons are: we can concentrate the entire lesson on you and your dog, customizing the training to meet your needs and the other is that we can schedule your lessons anytime during the day, evening or on the weekend. You also have more flexibility with your training schedule so if you need to re-book a lesson for any reason we can do that and you won't miss a thing.

Duration: The lessons run for 30-40 minutes with a little break in the middle and are scheduled usually once per week. The length of the course is the same as in a group class: Puppy Kindergarten 6 Wks - Basic Obedience 8 Wks - Advanced Obedience 8 Wks

Cost: To be determined based on the nature of your dogs behaviour and how much work needs to be done to correct the problems.

NOTE:  PRICE RANGES FROM $4OO TO $1,000 PLUS HST.

Location: All the training takes place at the Academy, which is on the 2 floor of the main building at the Nepean National Equestrian Park. Home visits are also available.

Motivation: Treats are not used as reward for obedience. Remember we are training your dog to be obedient not training him to do a few trick tricks. This is done by teaching you to be the leader of your pack and to motivate your dog with lots of praise for a job well done and lots of fun and play. You will then have become your dog’s reward.

Prerequisites: The only prerequisite for this course is that your dog has completed the training evaluation to determine the cause of your dog’s behaviour and what you must learn to train your dog to suit your needs.

If you would like to book an appointment for an evaluation, you can call me at 613-276-3647.

Thank you again for your inquiry. I look forward to hearing back from you soon!

Regards,

GENERAL INFO PUPPY K

Hi ** – Thank you for your email and interest in our Puppy Kindergarten program.

Here is an excerpt from our website describing the course:

|[| |

|p|Puppy Kindergarten Class     |

|i| |

|c|The Puppy Kindergarten classes are in fact, the most important training course you could ever take for your puppy. The two|

|]|biggest mistakes people make with their new puppies is they shelter the dog from the outside world and also make the dog |

| |dependant on the owner resulting in separation anxiety later on. |

| | |

| |The first 6 months of your dog's life is extremely important. His environment during this time will greatly affect his |

| |attitude about the world around for the rest of his life. You must use this critical period in your dog's development, to |

| |ensure your dog has a good confident attitude toward everything in his environment meaning, lots of positive exposure to |

| |everything he may encounter in his life so he is not fearful of anything. |

| | |

| |The other mistake is, the owner does not give the dog time to himself and spends every minute with the dog including |

| |sleeping. The dog develops dependency and later cannot deal with the stress of being separated from the owner. |

| | |

| |At the Academy you will learn how to develop a proper relationship with your dog and also develop the proper attitudes in |

| |his furry little head so as to avoid those big mistakes people make with puppies. |

| | |

| |Duration: The course is six weeks long and consists of some gentle obedience and a lot of socialization in the form of; |

| |Puppy playtime, horses, gunfire to get them used to loud noises and a little introduction to agility training. |

| | |

| |Cost: The cost for the course is $125.00 Plus HST. |

| | |

| |Location: All the training takes place at the Academy, which is on the 2 floor of the main building at the Nepean National|

| |Equestrian Park |

| | |

| |When: The Puppy Kindergarten group class is held on Monday evening at 7:00 P.M. and runs till 8:00 P.M. We accept new |

| |students into the class on a weekly basis pending all prerequisites have been met. |

| | |

| |Motivation: Treats are not used as reward for obedience. Although we do use treats in class for other exercises. We will |

| |teach you to be the leader of your pack and to motivate your dog with lots of praise for a job well done and lots of fun |

| |and play. You will then have become your dog's reward. |

| | |

| |Prerequisites: The only prerequisite for the group class is that puppies are between 12 and 16 weeks old and have had |

| |their second round of shots. Puppies must complete a training evaluation at the academy and found to have no major |

| |behavioural problems such as aggression with other dogs or people or any other problem that we may not be able to correct |

| |in a group environment. For those cases, private training will be most suitable to get the results you want. |

| | |

| |Call us now to book a training evaluation as space for these groups are limited and registrations are on a first come |

| |first served basis. Come on out for a great time and lots of fun with your new puppy. |

Please let me know if you have any further questions. If you wish to book an evaluation appointment, you can either call me at 613-276-3647, or visit our website at , click on “Free Evaluation” and complete the form. Once I receive it, I will call you to book the appointment.

Thanks again for your interest.

Regards,

JUST REGISTERED ADVANCED OBEDIENCE

Hi ** - Thank you for registering *** in our Advanced Obedience Group Class. Attached please find the Rules and Regulations for your review prior to the first class, as well as a scanned copy of your Registration Agreement. Please print out and read the Agreement, sign it, and fax it back to us at 613-721-0600 (no cover sheet required).

Your first lesson will be held on Wednesday, ***, 20XX at 7:00 p.m., and Wednesday evenings thereafter until ***, 20XX. If you any questions in the meantime, please give us a call at 276-3647(DOGS).

Regards,

JUST REGISTERED B OB BOARDING

Hi *** –Thank you for registering ** in our Basic Obedience Boarding School Program. Attached please find the Rules and Regulations for your review prior to your drop off date, as well as a scanned copy of your Registration Agreement. Please print out and read the Agreement, sign it, and fax it back to us at 613-721-0600 (no cover sheet required)

Please note that you will require a 6 foot leash, slip chain, and two-week supply of dog food for **.

Your drop off appointment has been scheduled for Tuesday, **, 20XX at 7:00 p.m. Your demonstration and first Handling Lesson have been scheduled for Tuesday, **, 20XX at 7:00 p.m.

If you any questions in the meantime, please give us a call at 276-3647(DOGS). We look forward to having _______ with us!

Regards,

JUST REGISTERED BASIC OBEDIENCE GROUP – NEW CLIENT

Hi ** - Thank you for registering ** in our Basic Obedience Group Class. Attached please find the Rules and Regulations for your review prior to the first class, as well as a scanned copy of your Registration Agreement. Please print out and read the Agreement, sign it, and fax it back to us at 613-721-0600 (no cover sheet required)

Please note that you will require a 6 foot leash as well as a slip chain for each lesson. You can have a slip chain fitted properly by taking ** to a pet store. A good rule of thumb to follow is that it should just slip over his/her head, without having too much excess chain hanging down around his/her neck.

Your first lesson has been scheduled for **, 20XX, at **:00 p.m. Lesson #2 will be on **, 20XX at **:00 p.m., and ** evenings thereafter until **, 2008.

Please note that there may be Student Trainers in attendance during your classes for this session.

If you any questions in the meantime, please give us a call at 276-3647(DOGS).

Regards,

JUST REGISTERED BASIC OBEDIENCE – PUPPY K CLIENT

Hi ** - Thank you for registering ** in our Basic Obedience Group Class. Attached please find the Rules and Regulations for your review prior to the first class, as well as a scanned copy of the Registration Agreement. Please print out and read the Agreement, sign it, and fax it back to us at 613-721-0600 (no cover sheet required) or you can scan and return it by email.

The only change in the Rules and Regulations for the Basic Obedience Course is that you will require a "slip chain". You can have one fitted properly by taking ** to a pet store. A good rule of thumb to follow is that it should just slip over her head, without having too much excess chain hanging down around her neck.

Your first lesson has been scheduled for **, 20XX, at **:00 p.m. Lesson #2 will be on **, 20XX at **:00 p.m., and ** evenings thereafter until **, 2008.

Please note that there may be Student Trainers in attendance during your classes for this session.

If you any questions in the meantime, please give us a call at 276-3647(DOGS).

Regards,

JUST REGISTERED BASIC OBEDIENCE PRIVATE

FOR PUPPY K CLIENTS:

Hi ** - Thank you for registering ** for Basic Obedience Private Lessons. Attached please find the Rules and Regulations for your review prior to the first class, as well as a scanned copy of your Registration Agreement. Please print out and read the Agreement, sign it, and fax it back to us at 613-721-0600 (no cover sheet required), or you can scan it and return by email.

The only change in the Rules and Regulations for the Basic Obedience Course is that you will require a "slip chain". You can have one fitted properly by taking ** to a pet store. A good rule of thumb to follow is that it should just slip over his/her head, without having too much excess chain hanging down around his/her neck.

Your first lessons is scheduled for **, 20XX, at **:00 p.m.

If you any questions in the meantime, please give us a call at 276-3647(DOGS).

Regards,

OR FOR NEW CLIENTS

Hi *** - Thank you for registering ** for Basic Obedience Private Lessons. Attached please find the Rules and Regulations for your review prior to the first class. Also attached is a scanned copy of your Registration Agreement. Please print out and read the Agreement, sign it, and fax it back to us at 613-721-0600 (no cover sheet required), or you can scan it and return by email

Please note that you will require a 6 foot leash and a "slip chain" for each lesson. You can have a slip chain fitted properly by taking ___ to a pet store. A good rule of thumb to follow is that it should just slip over his/her head, without having too much excess chain hanging down around his/her neck.

Your first lesson is scheduled for **, 20XX, at ** p.m.

If you any questions in the meantime, please give us a call at 276-3647(DOGS).

Regards,

JUST REGISTERED PUPPY K

Hi ** - Thank you for registering ** for our Puppy Kindergarten course. Attached please find the Rules and Regulations for your review prior to the first class, as well as a scanned copy of your Registration Agreement. Please print out and read the Agreement, sign it, and fax it back to us at 613-721-0600 (no cover sheet required), or you can scan it and return by email.

Please note that you will require a 6 foot leash for each class.

We look forward to seeing you for your first lesson on Monday, **, 20XX at 7:00 p.m. Enjoy the course!

If you any questions, please give us a call at 276-3647(DOGS).

Regards,

REQUEST TO COMPLETE WEB EVALUATION FORM

Hi xx – Thank you for calling Canadian Canine Training Academy. Here’s a link to the web evaluation form for you to complete.



Thank you!

SLIP CHAIN REQUIREMENT

Good morning xxxx – Thanks for your email. A training collar or slip chain, which some people also refer to as a choke chain, is necessary for the Basic Obedience course. During the first semi-private lesson, Randy will teach you the correct way to put it on, and the correct way to use it, so you do not choke your dog. It is only recommended to be worn during actual training time (not all the time). If you have further concerns about it please let me know and you can discuss it with Randy. Thank you!

Regards,

WEB EVAL OUT OF TOWN FAR

Thank you for your web evaluation on **. We are located in Ottawa, Ontario, however, it's not uncommon for clients to bring/send their dogs to us from out of area locations for our 2 week boarding school program. I wasn't sure if you were aware of our location or were looking for a local training facility for onsite classes. If you'd like to further discuss training solutions for your dog, drop me a note or feel free to give me a call at 613-276-3647.

WEB EVAL OUT OF TOWN LOCAL

Hi ** - Thank you for your web evaluation for **. We are located in Ottawa, Ontario, however, it's not uncommon for clients to bring their dogs to us from the ** area for our 2 week boarding school program. I wasn't sure if you were aware of our location or if you might be looking for a local training facility for onsite classes. If you'd like to further discuss training options for your dog, email me or feel free to give me a call at 613-276-3647. Take care!

WEB EVAL UNABLE TO REACH BY PHONE

Hi ** - Thank you for submitting a web evaluation form for ____. I have tried to call you a number of times but there has been no answer, so I thought I would send you an email to get in touch. The problems that you are experiencing with ___ can certainly be helped with training. If you are interested in more information, or would like to book an evaluation appointment, please call me at (613) 276-3647 . We look forward to hearing from you.

Regards,

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