COMPANY REPRESENTATIVES CUSTOMER SERVICES ISSUES …

U.S. Government Rental Car Program Participants & Points of Contact Information Agreement Number 4

February 10, 2022

Contact the rental car company representatives for information on rental car locations participating under this Agreement.

COMPANY REPRESENTATIVES

CUSTOMER SERVICES ISSUES

TELEPHONE NUMBERS

(AC) Ace Rent-A-Car

Richard Wayne Customer Experience Manager

rwayne@

Tel: (877) 822-3872

(AL) Alamo Rent-A-Car Enterprise Holdings Inc.

A Strategic Account Development Representative can be contacted at the following email address:

FedGovSupport@

U.S. Government Car Rental Department Accident Claims:

1-866-829-7706

(ZI) Avis Rent-A-Car & (ZD) Budget Rent-A-Car

Primary: Rita Schols-Deen Regional Administrator Rita.scholsdeen@

Tel: (800) 331-1083

Secondary: Suzanne Tackett-York US Government Account Services Suzanne.TackettYork@

Defense Travel Management Office

1

defensetravel.dod.mil

Rental Car Program Participants & Points of Contact

February 10, 2022

COMPANY REPRESENTATIVES

(ZR) Dollar Rent-A-Car

CUSTOMER SERVICES ISSUES

TELEPHONE NUMBERS

Nadika Perera Government Program Administrator 8501 Williams Road Estero, FL 33928

Nadika.Perera@

US, Puerto Rico, and Canada: (800) 654-3131

International: (800) 654-3001 Fax: 918-669-2060

(ET) Enterprise Rent-A-Car Enterprise Holdings Inc.

(EC) Europcar

A Strategic Account Development Representative can be contacted at the following email address:

FedGovSupport@

U.S. Government Customer Service Team:

Tel: 1-866-677-4019

Fax: 1-800-314-1301

Email: companycare@

Tel: +49 (0) 40 520 18 7904

(FX) Fox Rent-A-Car

Caitlin Sawatzky, Coordinator of Sales and Marketing

csawatzky@

Jessica Nazarian, Special Response Team Specialist

jnazarian@

Tel: 323-593-7485 Fax: 310-388-0334

Defense Travel Management Office

2

defensetravel.dod.mil

Rental Car Program Participants & Points of Contact

February 10, 2022

COMPANY REPRESENTATIVES

(ZE) The Hertz Corporation

CUSTOMER SERVICES ISSUES

TELEPHONE NUMBERS

Nadika Perera Government Program Administrator 8501 Williams Road Estero, FL 33928

Nadika.Perera@

US, Puerto Rico, and Canada: (800) 654-3131

International: (800) 654-3001

Fax: 877-777-0738

(MW) Midway Rent a Car, Inc.

Tony Ruvalcaba jruvalcaba@

U.S. Government Car Rental Department Accident Claims:

Tel: 1-877-948-4249

(ZL) National Car Rental Enterprise Holdings Inc.

A Strategic Account Development Representative can be contacted at the following address:

FedGovSupport@

U.S. Government Car Rental Department Accident Claims:

Tel: 1-866-829-7706

(NC) Nextcar

Dennis Boucher dennis@

Tel: 877-877-1800

Defense Travel Management Office

3

defensetravel.dod.mil

Rental Car Program Participants & Points of Contact

February 10, 2022

COMPANY REPRESENTATIVES

(ZA) Payless Car Rental Systems, Inc. (Note: Managed by the Avis/Budget Group)

CUSTOMER SERVICES ISSUES

TELEPHONE NUMBERS

Primary: Rita Schols-Deen Regional Administrator Rita.scholsdeen@

Tel: (800) 729-5377

Secondary: Suzanne Tackett-York US Government Account Services Suzanne.TackettYork@

(RO) Routes Car Rental

Customer Service Manager customercare@routes.ca

(SX) Sixt Rent a Car, LLC.

Jared Farkas Sr. Key Account Manager

jared.farkas@

Nico Cavanah Inside Sales, Back office

Cavanah.Nico@

Tel: 888-471-8639 or 416 993-6826 Fax: 905-677-4111 routes.ca

Tel: 1-888-942-7498 Fax: 1-954-903-4605

Defense Travel Management Office

4

defensetravel.dod.mil

Rental Car Program Participants & Points of Contact

February 10, 2022

COMPANY REPRESENTATIVES

(ZT) Thrifty Rent-A-Car System, Inc.

CUSTOMER SERVICES ISSUES

TELEPHONE NUMBERS

Nadika Perera Government Program Administrator 8501 Williams Road Estero, FL 33928

Nadika.Perera@

US, Puerto Rico, and Canada: (800) 654-3131

International: (800) 654-3001 Fax: 918-669-2060

Defense Travel Management Office

5

defensetravel.dod.mil

 ................
................

In order to avoid copyright disputes, this page is only a partial summary.

Google Online Preview   Download