Chapter 9—Product Concepts

a. brand loyalty hierarchy b. evoked set c. brand quality standard d. perceptual map e. brand equity ANS: E. The term brand equity refers to the tremendous value of company and brand names. PTS: 1 REF: 135 OBJ: 09-4 TYPE: App TOP: AACSB Reflective Thinking | TB&E Model Product. 62. ................
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