Describe the technologies required for e-commerce (7 Sections)



Describe the technologies required for e-commerce (7 Sections)Technologies - Hardware e.g. web server, monitor, keyboard, mouse, modem, network card Technologies - Software e.g. server, web browser, web creation and database creation software Technologies - Networking e.g. ports, protocols, TCP/IP Technologies - Domain names and registration Technologies - Programming e.g. MySQL, PHP, JavaScript, HTML Technologies - Internet speeds and connections Technologies - W3C.Explain the impact of introducing an e-commerce system to an organisation - Advantages (11 Sections)Advantage - 24/7 opening Advantage - Global business opportunities Advantage - Start-up and running costs are low Advantage - Can be used to expand a retail business Advantage - Increased income Advantage - Customer information can be stored Advantage - Competitors can be monitored Advantage - Can be searched easily Advantage - Can be run from home Advantage - Can be managed easily Advantage - Ease of access by customers. Explain the impact of introducing an e-commerce system to an organisation - Disadvantages (7 Sections)Disadvantage - Customers not able to see products Disadvantage - Product description maintenance Disadvantage - Delivery costs and other issues Disadvantage - Customers are unsure whether to trust the business Disadvantage - Lack of personal attention Disadvantage - Global legislation Disadvantage - Security.Describe how organisations promote their business using e-commerce (7 Sections)Promotion - Search engine optimisation, meta tags, search results listing Promotion - Pop-upsPromotion - Banners and advertising Promotion - Forums, newsgroups, blogs and vlogsPromotion - Spam Promotion - Direct marketing Promotion - Website being accessible.Explain the potential risks to an organisation of committing to an e-commerce system (7 Sections)Risks – hackingRisks – viruses Risks – identity theft Risks – passwords Risks – fraud Risks – returnsRisks – payments. Explain solutions for the potential risks of using e-commerce (6 sections)Solutions - firewallsSolutions - virus software Solutions - SSL, HTTPS Solutions - data security methods Solutions - returns policy Solutions - secure payment software.Review the regulations governing e-commerceDON’T DO THIS SECTION Legislation and Regulations ? Data Protection Act 1998 ? Computer Misuse Act 1990 ? Consumer Credit Act 1974 ? Trading Standards ? Freedom of Information Act 2000 ? Copyright legislation ? Distance selling 2000 ? e-commerce regulations 2002.Examine the social implications of e-commerce on societySocial Implications - bricks and clicks e.g. high street stores having an e-commerce facility Social Implications - advantages to customers e.g. 24/7, shopping from home, access to Social Implications - goods globally Social Implications - disadvantages to customers e.g. card details stolen, products not as described, delivery issues Social Implications - isolation/lack of social interactionSocial Implications - customer service e.g. ease of ordering, delivery Social Implications - keeping up with technology in order to use e-commerce sites Social Implications - reduction in employment Social Implications - closure of high street pare the benefits and drawbacks of e-commerce to an organisationBenefits (7 sections)Benefits - wider target audience Benefits - more competitive Benefits - easier stock control Benefits - reduced overheads Benefits - immediate stock/availability check Benefits - access to goods globally Benefits - price comparison. Drawbacks (5 sections)Drawbacks - fraud Drawbacks - delivery issues Drawbacks - internet access Drawbacks - choice Drawbacks - increased returns ................
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