Blood Drive Management System Guide

Blood Drive Management System Guide

Thank you for partnering with the American Red Cross!

As a blood drive coordinator, you will have access to our online blood drive management features at . While logged in to your blood drive coordinator online account, you will be able to:

? Schedule and view your blood drives ? Manage donor appointments ? Create and update donor information ? View drive activity for current and past drives ? Track results for your blood drives ? Communicate with current and prospective donors via email ? Access interactive training materials for the new online blood drive management tool at

help/bdc.

To access your account for the first time, please follow these steps:

1. Go to account-login 2. Click on the Blood Drive Coordinator link 3. Click the Login button in the Blood Drive Coordinator box on the bottom right corner of

the page 4. Log in with the username and temporary password that was emailed to you by the

American Red Cross. If you do not have a username and password, please contact your Red Cross Donor Recruitment Representative for assistance. 5. Begin using the online blood drive management features to manage your drives

For future visits, go to to access your online account. The account login link is in the top right hand corner of the home page.

We're here to help! Please do not hesitate to contact your Red Cross representative with questions, or visit the online support section on our website at help/bdc.

Thank you for supporting the American Red Cross. Your hard work and dedication are critical to providing a stable and sufficient blood supply for your community!

- American Red Cross Blood Services

Table of Contents

4 Log In To BDC Web Account 6 Reset Account Password 8 Change Password 10 Switch Active Sponsor 12 View Donors 13 Edit Donor Profile 16 View Drive Schedule 17 Print Drive Schedule 19 View Scheduled Donors 20 Schedule An Appointment 23 Reschedule An Appointment 26 Cancel An Appointment 29 Send An Email To Your Donors 36 Post Drive Info To Social Media 41 View Past Drives 43 View Statistics

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Log In To BDC Web Account

1. Click the light blue Account Login button on the top-right of the Home page.

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2. Choose Blood Drive Coordinator from the Account Login menu.

3. Click the Login button under Blood Drive Coordinator.

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Log In To BDC Web Account

4. Type the user name in the User Name field. 5. Click in the Password field and type the password. 6. Click Login.

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5. The Account Homepage is displayed and the BDC is logged in to the web account.

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