To Our Valued Manufacturers: - Safeway



[pic]

As of 01/01/07 Safeway enhanced the New Item Process through partnering with Gladson Interactive, a leader in product image, content and dimension data capture. This enhancement has enabled us to power our store and consumer initiatives that rely on accurate product level data.

The Gladson OutpostTM, an advanced product information capture system, is installed at our Pleasanton Golden Gate facility. Prior to product presentation you will be required to submit your item to Gladson Interactive directly or you may choose to be personally guided through the use of the Gladson Outpost station by a Gladson Remote Capture Technician.

Each product presented to Safeway for consideration will need to first be processed through the product information capture process via Gladson. It is the vendor’s responsibility to keep Gladson Interactive up-to-date on all new items and any updated packaging (label, package size, nutrition, product information changes etc.).

Once the product is processed through Gladson Interactive, you will be able to answer, “Yes” to the question on your New Item Form “Is this product on file with Gladson Interactive?” Submitting your item to Gladson Interactive prior to your new item presentation is required. The item will not be set up unless the item has been submitted and you answer Yes to the question “Is this product on file with Gladson Interactive?” on the new item form.

Additionally during major category updates you may be asked to submit existing items that have never been captured by Gladson.

We are excited about the opportunity the Gladson OutpostTM provides Safeway as an additional option to processing products through Gladson Interactive. Safeway counts on you to help us ensure that before each item is presented to Safeway it is processed.

Gladson Product Processing Instructions

Please review the following instructions and options available to process products through Gladson Interactive. You may either process products through the Gladson Outpost or send the product directly to Gladson Interactive.

Gladson OutpostTM Instructions

If you are not sending your items to Gladson Interactive directly you may personally process the products through the Gladson OutpostTM. A person or box is not available at the Gladson OutpostTM for vendors to drop products off directly. Instead, you as the vendor on your scheduled time will be contacting a Gladson Remote Capture Technician remotely through the Gladson OutpostTM. The Gladson Remote Capture Technician will guide you through processing your items via the Gladson OutpostTM system. Allow approximately 5 minutes to process each product you plan to capture. Please follow instructions below.

1 - Schedule a time

• You may schedule a time to process your items by calling 925-467-2109 or e-mailing gg.receiving@.

• Hours of operation are 8:00am until 4:00pm Monday through Friday.

2 - Go to the Safeway Golden Gate Facility on scheduled date & time

• The Safeway Golden Gate facility is located at 6511 Golden Gate Drive Dublin, Ca. 94568.

• Upon arrival you will be directed to the Gladson studio. When your turn, enter and follow the posted instructions.

• You can either take your product with you when you leave or have it donated to a Safeway charity.

Gladson Interactive Shipping Instructions

If you are not processing your items through the Gladson Outpost you may send them to Gladson Interactive directly. Please follow instructions below.

1 - “Product Processing Request Form”

• Fill out the “Product Processing Request Form” below and attach with every shipment of product. If form is not attached the products will not be processed.

2 - Ship Product

• Read over the “Additional Instructions” to determine how many samples are required and instructions for shipping and packaging product.

• Send product samples to: Gladson Interactive Services

Attn: Safeway Project

1973 Ohio Street

Lisle, IL 60532

Additional Instructions

Please review the following to determine how many samples are required and additional instructions for shipping products.

It is only necessary to bring or send one sample of each item unless the product falls under one of the following:

• Nesting Items - Nested Items are individually sold items that sit inside one another (i.e. cooking bowls, bowls, frozen pie shells, basket coffee filters). Gladson will capture nesting dimensions for items that nest.  If you are presenting nested items through the Gladson Outpost™ system or sending products to Gladson Interactive it is required that two products be brought or sent so they can be measured in their nested state.

• Tray Packs - If the item is sold as part of a display such as a tray pack. Bring or send products as a tray pack. You may indicate on the Gladson Interactive form directions to also capture the individual items in the tray pack in addition to the tray pack itself.

If the products are perishable:

• Package all products in dry ice for shipping

If the products are breakable:

• Package all products in bubble wrap, peanuts, shredded paper, etc.

When to send or bring packaging with actual product:

• Product is visible through any type of packaging/container, or cut-out in packaging.

• Clear and frosted jugs of animal foods and litters.

• All types of bags, soft containers, shrink wraps and outer wrapper sleeves.

When to send empty packaging:

• Packaging holds its shape without the product and the product is not visible.

• Boxes, bottles, cans, jugs where product is not visible.

o Note: It is preferred that actual product is sent with the products contents. Gladson Interactive can then accurately record the total weight of the product. Total weight includes the weight of the product packaging in addition to the products contents.

In regards to shipping products directly to Gladson Interactive, unless requested, these items will not be shipped back. If you wish them returned please indicate this on the attached form. Please note that unless pre-paid the shipping charges will be invoiced to you. These samples and/or images will not be used for advertising purposes. Separate samples for advertised sizes and flavors only should be provided to the Category Director at least 6 weeks prior to the first ad date along with the following information:

❖ Indicate if product is new or replacement packaging

❖ UPC for new item and/or replacement item

❖ Item description & size information

❖ Suggested ad headline and body copy

❖ Usage dates

Note: For questions or more information on the Gladson Interactive Service, contact Gladson Interactive Customer Service at 630-435-2200. Gladson Interactive will answer any of your questions including the status of your items being processed. You can also request a current item list to check for updated packaging.

[pic]

Product Processing Request Form

|Company/Project |Safeway |Today’s Date: | |

|Your Name: | |Email address: | |

|Your Phone: | | | |

| | | |

| | | |

|Qty of items in shipment: _____________________________ | | |

| | |Are products to be returned? |

| | |No |

| | |Yes |

|Special Instructions: | | |

| | | |

|These products are being sent for | |If return is requested, please provide: |

|Safeway’s E-commerce and Space | |Return address: ______________________ ___________________________________|

|Management projects, please process | |___________________________________ |

|accordingly. | |___________________________________ |

| | |Attn: _______________________________ |

| | |Phone: _____________________________ |

| | | |

| | |Product return shipping method to be used: |

| | |Fed-X Priority Overnight |

| | |Fed-X Standard Overnight |

| | |Fed-X Express Saver |

| | |Use shipping account number: _____________ |

| | | |

| | |_______________________________________ |

| | | |

For Gladson Use Only

Client Status: ___________________________________Job Number __________________________________

| |Initials |Production Priority |Initials |

|Date Entered __________________________ |___________ | Rush | |

|Scan Date ____________________________ |___________ | Normal |___________ |

|DBQA Process Date ____________________ |___________ | Low | |

Gladson Interactive * 1973 Ohio Street, Lisle, IL 60532 * (630) 435-2200



Frequently asked Questions

You will still continue to provide new item samples with your new item paperwork to the Category Director

• What information is captured through Gladson? Every product captured through Gladson Interactive provides images and product information used by Safeway (Including SCOP & ).

• Do we need to have the most updated product captured even though it is not a “New Item”? Yes. Safeway is only as updated as your products last record with Gladson Interactive.

• How do I know the status of my items with Gladson Interactive? Contact Gladson Interactive Customer Service at 630-435-2200. Gladson Interactive will update you on the status of your items being processed. You can also request a current item list to check for updated packaging.

• Will items processed through the Gladson Outpost™ be available for ? Yes.

• Are all perishable items included in this? Only items that are captured on schematics or sold at .

• Are Import Seasonal Items included? No, unless they are sold at .

• Are Gift Cards included? No.

• Are Books/Mags/Greeting Cards included? No.

• Are Store Supply no expense items included? No.

• Are Cosmetics included? Yes image and product information is required.

• Do we need items going thru Label Changes? Yes image and product information is required.

• Do we need items going thru UPC Changes? Yes image and product information is required.

• Do we need items going thru Size Changes? Yes image and product information is required.

• Do we need Bonus Pack items? Yes image and product information is required.

• Items within a Display? Yes image and product information is required if everyday item.

• Are Corp Brands/Consumer Brands items included? Yes image and product information is required.

• If the item is currently set-up in one division, does the process need to be repeated when the item is accepted in other divisions? No. If an item is submitted for one division it will automatically be available to all divisions. Although, if there is any updated packaging it needs to be updated with Gladson Interactive.

• When there are multiple selling configurations of an item, do both upcs need to be captured (Example:  Cigarettes, consumer can buy the pack or the carton.)? Yes image and product information is required.

• OTBs that won’t go to the shelf or be part of a schematic? No.

• If presenting a new item and I only have a sales sample, mock up or item flat what do I do? You will need to submit the new item as soon as it is available, so the item can be captured via Gladson interactive, set up and ordered.

• Can we still mail samples to the Gladson Interactive studio? YES.

................
................

In order to avoid copyright disputes, this page is only a partial summary.

Google Online Preview   Download