Annata | Home



Device management: “360 view of a device”Explain what is meant by a ‘device’ – if not already covered during the introductionDevice list pageDevice master / released devicesExplain that this enables us to track multiple lifecycles for a device across multiple companiesList page vs. detailed viewBrand / Class / Model / Model code hierarchyCover this from the list page viewExplain that a device is based on a product master in the standard Dynamics 365 side of the solutionMajor status of the deviceCover this from the list page viewMention the use of Device propertiesCover from the list page viewReview fast tabs (on detail page)Base information spread across multiple fast tabs:Model and price informationProduction informationIdentification and securityComment on the fact that multiple fields exist to track devicesPurchase tabLink to original Purchase Order – follow link and viewTransfer tabMention that full transfer functionality is available for devicesSales tabLink to Sales Order – follow link and viewTransaction logShow and explain the overview tab and then briefly show a couple of the tabs that are available for a more detailed vieCustodian recordExplain and follow link to the customer recordUsage historyShow and explain how this is used for areas such as scheduled service, periodic inspections and rental chargingDevice specification – briefly show each of these in turn and explain that it is possible to track the history of any changes that are made e.g. accessories that have been fitted and subsequently removedOptionsChild devicesAccessoriesComponentsService tab – provides access to the full service history of the deviceWork ordersShow and briefly explain the different kinds of work orders that might be used during the life of a deviceService campaignsExplain that this is mainly used to track manufacturer recallsWarranty claimsShow example and explain that full functionality exists to track both inbound and outbound claims – that are used to manage the relationship between the dealer / importer / manufacturer InspectionsShow example and explain that inspections is also available on a mobile appExplain that a view is also available of faults and observations – explain how this links to work order functionalityWarrantyShow and explain that this is where standard and extended warranty can be seenService plans / Scheduled serviceShow and explain that this is the functionality that manages regular servicing of devicesDevice statisticsWork order statisticsShow and explain that this is where the cash value of all work carried out on the device can be found – along with a list of the transactions associated with this workDevice statisticsExplain that device statistics can be setup to track the things that you want to trackExplain that this provides a mini ‘profit and loss’ statement for an individual device ................
................

In order to avoid copyright disputes, this page is only a partial summary.

Google Online Preview   Download