Microsoft Dynamics 365 for Operations Seven emerging ...

Microsoft Dynamics 365 for Operations

Microsoft Dynamics 365 for Operations

Seven emerging trends that are changing retail

| 1

Microsoft Dynamics 365 for Operations

Empowering retail

In the last decade, few industries have been impacted by rapid advancements in technology quite like the retail industry. Retailers have been faced with an "evolve-or-die" ultimatum as emerging platforms have created new channels to reach customers, introduced a seemingly endless flow of new competitors, and given shoppers unprecedented access to product information, including ratings and reviews. The proliferation of personal devices - such as smartphones and tablets - is changing the shopping experience, both in-store and online, and retailers now have access to massive amounts of customer and market data, which presents both a great risk and a great opportunity.

As retailers seek to manage the opportunities and challenges that technology has delivered, many are looking back to the source to help them thrive in this new environment. With the tools available in Microsoft Dynamics 365 for Operations, retailers are able to help better manage global expansion with flexible deployments, create seamless commerce and omni-channel experiences for customers, and improve merchandise management. In an era of the empowered consumer, Microsoft is empowering retailers to create amazing customer experiences through intelligent operations, driving business success today and into the future.

| 2

Microsoft Dynamics 365 for Operations

Dynamics 365 for Operations

Seven emerging trends that are changing retail

Contents

Emerging trends 1. Digital in-store experiences 2. Big data becomes more accessible 3. Retailers take control of the value chain 4. Redefining the retail experience 5. Omni-channel is here 6. Social is the new e-commerce 7. Retail becomes borderless Creating amazing customer experiences Global expansion with flexible deployments Seamless commerce & omni-channel excellence Effective merchandise management Intelligent operations Microsoft Dynamics 365 for Operations Increase the speed of doing business What's new? Why Microsoft?

| 3

Microsoft Dynamics 365 for Operations

Emerging trends

Create amazing customer experiences

| 4

Microsoft Dynamics 365 for Operations

Emerging trends

The world is changing. Fifteen years ago, businesses had much more power in the purchase process. When someone wanted to buy a product, they only had a handful of options among a few local stores. Today, consumers are inundated with options, and once they've narrowed down what they want to buy, they're just at the beginning, because they now have endless options for how and where to buy. With an abundance of information available at their fingertips, and dozens of options for what and where to buy, consumers are empowered like never before. The demands and expectations are high, and the tolerance for failure is low. Retailers that want to thrive in this Age of the Consumer need to deliver experiences like never before. The following will explore the seven biggest emerging trends in retail that are empowering retailers to deliver amazing experiences for their customers.

| 5

 ................
................

In order to avoid copyright disputes, this page is only a partial summary.

Google Online Preview   Download