SolutionPak: Invoice History for Microsoft Dynamics CRM 2011

SolutionPak: Invoice History for Microsoft Dynamics CRM 2011

September 11, 2012

Important Notice

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Introduction

i

Table of Contents

Introduction

1

Who Should Use This Guide

1

SolutionPak Overview

2

Integration Touch Points ? Dynamics CRM

2

Resources

2

Expectations about the Source Data

3

Deployment Check List

4

Setting Up Dynamics CRM

5

The Dynamics CRM Solution

5

Import the Dynamics CRM Solution

5

Set Up Scribe Security Role

8

Setting Up Duplicate Detection Jobs in Dynamics CRM

9

Setting up a View in Dynamics CRM to assist with Data Quality

12

Setting up Scribe Online

15

Setting Up the Scribe Online Organization - For Customers

15

Setting Up the Scribe Online Organization - For Partners

15

Installing the Scribe Online On-Premise Agent

16

Adding Connections for Your Solution

17

Adding Lookup Tables

20

Adding Solutions and Importing Maps

20

Initial Synchronization Models

22

Overview

22

Data Maintenance after the Initial Synchronization

23

Setting Up Account Number Matching Using Export to Microsoft Excel

23

Using the Duplicate Account Number Rule

26

ii

Scribe Software

Using the Duplicate Customer Name and Address Rule

28

Summary

29

Record Ownership within Dynamics CRM 2011

30

Setting User Record Ownership in Dynamics CRM 2011

30

Changing the Source of the SolutionPak

32

Scribe Online Functions and Formulas

37

Scribe Online Function Help

37

Scribe Online Formula Editor

38

Scribe Online Commonly Used Functions

38

Introduction

iii

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