SCHEME OF WORK - Webs



SCHEME OF WORK

TYPING LEVEL II

|WEEK |LESSON |TOPIC/SUB-TOPIC |OBJECTIVES |LEARNING ACTIVITIES |RESOURCES |TEACHER’S REMARKS |

|1 |1 |Use of correction signs |By the end of the lesson, the students should be |Typing from copy |Walmsleys Commercial | |

| | | |able to:- | |Typewriting (9th | |

| | | |Identify various correction signs | |Edition) | |

| | | |Make appropriate changes where these signs appear | |Pg. 49-54 | |

| | | |in production work. | | | |

| |2 |Continuation sheets - |By the end of the lesson, the students should be |Typing exercises |Pg. 80 | |

| | |Manuscripts |able to:- | | | |

| | | |Number the second page of a manuscript correctly. | | | |

| | | |Estimate where the first page of a manuscript | | | |

| | | |should end. | | | |

| | | |Balance the appearance of both pages | | | |

| |3 |Continuation sheets |By the end of the lesson, the students should be |Typing exercises |Pg. 80, 82 | |

| | |Blocked business letters |able to:- | | | |

| | | |Leave an appropriate bottom margin on the first | | | |

| | | |page. | | | |

| | | |Type the second sheet correctly, beginning with | | | |

| | | |the number, date and then addressee | | | |

| | | |Type both pages to produce a balanced and pleasant| | | |

| | | |effect. | | | |

| |4 |Layout of indented letters, and|By the end of the lesson, the students should be |Typing exercises |Pg. 66 | |

| | |continuation sheets. |able to:- | |Pg. 27 | |

| | |Line endings (word division) |Type an indented letter and its continuation sheet| | | |

| | | |correctly, following the right layout. | | | |

| | | |Understand and apply the various rules for word | | | |

| | | |division at the end of a line. | | | |

|WEEK |LESSON |TOPIC-SUB-TOPIC |OBJECTIVES |LEARNING ACTIVITIES |RESOURCES |TEACHER’S REMARKS |

| | | |Ensure that the effect of dividing words is | | | |

| | | |appropriate and perpetuates easy reading | | | |

|2 |1 |Types of headings |By the end of the lesson the students should be |Answering questions |Pg. 82 – 85 | |

| | |Types of paragraphs |able to:- |Typing | | |

| | | |Identify the vaious types of headings used in | | | |

| | | |production work. | | | |

| | | |Identify and type the various kinds of paragraphs | | | |

| | | |in varied documents. | | | |

| | | |Distinguish between each type of heading. | | | |

| | | |Leave appropriate space between paragraphs and | | | |

| | | |their headings in various types of documents. | | | |

| |2 |Use of carbon paper in |By the end of the lesson, the students should be |Imitating use of carbon |Pg. 71 | |

| | |producing work |able to:- |Typing | | |

| | | |Familiarize herself with the handling and care of | | | |

| | | |carbon paper. | | | |

| | | |Know how to use the carbon paper for correct | | | |

| | | |insertion into machine. | | | |

| | | |Apply the correct, clean method of making | | | |

| | | |corrections or erasing when using carbon paper. | | | |

| | | |Type certain details only on the carbon paper e.g.| | | |

| | | |b.c.c. (blind caarbon copy). | | | |

| |3 |TABULATIONS |By the end of the lesson, the students should be | | | |

| | |Horizontal centering |able to:- | | | |

| | | |Center work horizontally with | | | |

|WEEK |LESSON |TOPIC-SUB-TOPIC |OBJECTIVES |LEARNING ACTIVITIES |RESOURCES |TEACHER’S REMARKS |

| | | |Both blocked and centred style in tables. |Typing |Pg. 91 | |

| | | |Decide on suitable spacing between columns. | | | |

| | | |Know how to set tabs for columns correctly. | | | |

| |4 |Vertical centring |By the end of the lesson lthe students should be |Typing |Pg. 92,93 | |

| | | |able to:- | | | |

| | | |Centre work vertically on a page | | | |

| | | |Decide on suitable spacing between columns and | | | |

| | | |lines | | | |

| | | |Know how to calculate the total number of lines | | | |

| | | |and spaces required for each task. | | | |

| | | |Calculate the number of lines to turn down from | | | |

| | | |the top edge of page. | | | |

|3 |1 |Horizontal and Vertical |By the end of the lesson the students should be |Typing |Pg. 93, 94 | |

| | |Centring |able to:- | | | |

| | | |Centre production work both horizontally and | | | |

| | | |vertically on the page. | | | |

| | | |Ensure that consistent spacing is observed | | | |

| | | |throughout a table. | | | |

| | | |Emphasize associated columns and distinguish them | | | |

| | | |from other columns. | | | |

| |2 |Centred columns |By the end of the lesson the students should be | | | |

| | |Multiple line column headings |able to:- | | | |

| | |Sub-divided headings |Centre columns under their headings correctly. | | | |

| | | |Determine appropriate spacing between columns. | | | |

| | | |Display consistency within the | | | |

|WEEK |LESSON |TOPIC SUB-TOPIC |OBJECTIVES |LEARNING ACTIVITIES |RESOURCES |TEACHER’S REMARKS |

| | | |Whole tabulation, using either blocked or centred |Typing |Pg. 131, 132 | |

| | | |style for each column. | | | |

| | | |Align multiple line column headings, correctly | | | |

| |3 |Ruling Tables |By the end of the lesson, the student should be |Using underscore |Pg. 132 | |

| | |Horizontal Lines |able to:- |Typing | | |

| | | |Use underscore for horizontal ruling | | | |

| | | |Leave additional spacing where lines/ruling is to | | | |

| | | |be made. | | | |

| | | |Make sure that all rulings are aligned i.e. start | | | |

| | | |at the same point and end at the same point. | | | |

| |4 |Vertical Lines |By the end of the lesson, the student should be |Typing exercises |Pg. 133 | |

| | | |able to:- | | | |

| | | |Leave an odd number of spaces between columns for | | | |

| | | |ruling | | | |

| | | |Ensure that vertical lines meet horizontal lines | | | |

| | | |neatly, not overlapping. | | | |

| | | |Rule vertical lines using the underscore key. | | | |

|4 |1 |More exercises on tabulations |By the end of the lesson the student should be |Typing |Pg. 134 – 138 | |

| | | |able to:- | | | |

| | | |Grasp the full use of the underscore key | | | |

| | | |Understand how to rule vertical and horizontal | | | |

| | | |lines. | | | |

| |2 |More exercises on different |By the end of the lesson the student should be | | | |

| | |types of tables. E.g. two – in-|able to:- | | | |

| | |one table |Display various types of tables correctly. | | | |

| | | |Centre any table vertically and | | | |

|WEEK |LESSON |TOPIC SUB-TOPIC |OBJECTIVES |LEARNING ACTIVITIES |RESOURCES |TEACHER’S COPY |

| | | |Horizontally on paper. |Typing |Pg. 139, 140, 141 | |

| | | |Calculate appropriate spacing between columns and | | | |

| | | |items in various tables. | | | |

| |3 |Invoices |By the end of the lesson the students should be |Listening |Pg. 111, 112 | |

| | | |able to:- |Typing | | |

| | | |Align figures correctly in invoices | | | |

| | | |Apply knowledge from tabulation and column work to| | | |

| | | |typing invoices | | | |

| | | |Know the format used in typing an invoice | | | |

| |4 |More exercises on invoices |Calculate charges for every item and totals for |Typing |Pg. 113 | |

| | | |columns. | | | |

| | | |Create and fill in invoice sheets | | | |

|5 |1 |Forms – Creation and completion|By the end of the lesson the students should be |Typing |Pg. 104, 105 | |

| | | |able to:- | | | |

| | | |Display forms well on a page | | | |

| | | |Justify the right margin | | | |

| | | |Determine appropriate spacing so that the form is | | | |

| | | |well distributed on the page. | | | |

| | | |Type in details on a form i.e. complete by filling| | | |

| | | |in details, ensuring they do not touch dotted | | | |

| | | |line. | | | |

| |2 |Circular letters of form |By the end of the lesson the students should be |Typing |Pg. 107, 108 | |

| | |letters |able to:- | | | |

| | | |Produce carbon copies of form letters | | | |

| | | |Fill in different details on each | | | |

| | | |Use appropriate spacing between items to allow for| | | |

| | | |filling in. | | | |

|WEEK |LESSON |TOPIC SUB-TOPIC |OBJECTIVES |LEARNING ACTIVITIES |RESOURCES |REMARKS |

| |3 |Documents for meetings |By the end of the lesson the student should be |Take note of format |Pg. 126, 127, 128 | |

| | |Notice and Agenda |able to:- |typing | | |

| | | |Type a notice and agenda, adapting the correct | | | |

| | | |layout of each. | | | |

| | | |Type a chairperson’s agenda. | | | |

| |4 |Minutes |By the end of the lesson the student should be |typing |Pg. 129, 130 | |

| | | |able to:- | | | |

| | | |Type minutes following the correct order of items.| | | |

| | | |Highlight the headings in the minutes | | | |

| | | |Leave enough space between items | | | |

| | | |Type minutes using various types of headings. | | | |

|6 |1 |Memorandums |By the end of the lesson the students should be |Typing |Pg. 100 – 102 | |

| | | |able to:- |discussion | | |

| | | |Identify the various parts of a memo | | | |

| | | |Type a memo following the correct order of items | | | |

| | | |Leave appropriate margins at the top | | | |

| |2 |Continuation sheet |By the end of the lesson the student should be |typing |Pg. 100 – 103 | |

| | |memos |able to:- | | | |

| | | |Type a two page memo | | | |

| | | |Type the continuation details at the top of page | | | |

| | | |two in their correct positions. | | | |

| | | |Use correct spacing between items. | | | |

| |3 |Display work |By the end of the lesson the students should be | | | |

| | |Blocked style |able to:- | | | |

|WEEK |LESSON |TOPIC SUB-TOPIC |OBJECTIVES |LEARNING ACTIVITIES |RESOURCES |REMARKS |

| | |Centred style |Use line spacing appropriately |Setting tabs |Pg. 114, 115 | |

| | |Typing Menus |Emphasize headings effectively |typing | | |

| | | |Inset items from left and right margins where | | | |

| | | |appropriate | | | |

| | | |Centre items appropriately and display effectively| | | |

| |4 |More on display work |By the end of the lesson the students should be |typing |Pg. 116, 117 | |

| | |Advertisements |able to:- | | | |

| | |invitations |Display adverts. And invitations effectively | | | |

| | | |Develop their display skills and use of | | | |

| | | |creativity. | | | |

|8 |1 |Typing of reports and |By the end of the lesson the students should be |typing |Pg. 122 – 123 | |

| | |itineraries |able to:- | | | |

| | |(display work) |Apply all display skills in producing reports and | | | |

| | | |itineraries effectively. | | | |

| | | |Comprehend and summarize contents learnt on | | | |

| | | |display work by applying it to production work. | | | |

| |2 |More exercises on display work |By the end of the lesson the students should be |typing |Pg. 115 – 121 | |

| | | |able to:- | | | |

| | | |Fully understand and apply display skills on paper| | | |

| | | |Use their creativity in combining various styles | | | |

| | | |for a desirable effect. | | | |

| |3,4 |Exercises covering |By the end of the lesson the students should be |Proof reading |Past exam papers | |

| | |Week 1 lesson 1,2,3 |able to:- | |PRODUCTION WORK | |

| | |REVISION (ALL AREAS COVERED) |Identify what all corrections signs are | | | |

| | | |Display continuation sheets well | | | |

OFFICE PROCEDURES LEVEL II

SCHEME OF WORK

|WEEK |LESSON |TOPIC SUB-TOPIC |OBJECTIVES |LEARNING ACTIVITIES |LEARNING RESOURCES |REMARKS |

|1 |1 |Recruitment of Personnel|By the end of the lesson the students should be able to:- |Taking notes |Office Practice and | |

| | | |Explain the process involved in recruiting |Answering questions |Organisation by Robert | |

| | | |Explain the content of application forms, adverts, job |discussions |Gichira | |

| | | |descriptions in the recruitment process | |Pg. 203 – 219 | |

| | | |State the purposes of induction program | | | |

| |2 |Meetings |By the end of the lesson the students should be able to:- |Taking notes |Secretarial duties – By | |

| | | |Distinguish between various types of meetings and committees |Answering questions |John Harrison | |

| | | |Describe duties involved in organizing a meeting |discussions |Pg. 173 –4, 178 – 9 | |

| | | |Describe and prepare documents for meetings – notice, agenda, | | | |

| | | |minutes | | | |

| | | |Recognize standard meeting terminology and be able to define | | | |

| | | |principal terms | | | |

| | | |Students should be able to:- | | | |

| | | |Explain duties and responsibilities of employers with respect | | | |

| | | |to safety in the office. | | | |

| | | |Explain duties of employees and their role in ensuring safety | | | |

| | |Health & Safety |Understand the role of safety officers and inspectors | | | |

| | | |Understand the importance of maintaining confidentiality and | | | |

| | | |security especially of documents | | | |

| | | | | | | |

| | | | | | | |

| | | | | | | |

|2 |1 |Travel Arrangements | | | | |

| | | |By the end of the lesson the students should be able to:- |Answering questions |Office Procedures & | |

| | | |Identify relevant information sources and different modes of |Taking notes |Organisation | |

| | | |travel | |Pg. 251 – 253 | |

| | | |Give information on travel documentation e.g. passports, visas| | | |

| | | |Plan journeys and prepare itineraries | |Secretarial Duties | |

| | | |List other essential requirements for travel e.g. health | |Pg. 200 – 205 | |

| | | |certificates, insurance, driving license, traveler’s cheque, | | | |

| | | |foreign currency | | | |

| | |Communication |By the end of the lesson students should be able to:- |Taking notes |Secretarial duties | |

| | |written |Define terms – communication | |Pg. 210 | |

| | | |State functions of business letters | | | |

| | | |List the considerations in planning a business letter | | | |

| | | |Identify parts and functions of a business letter | | | |

| | | |Understand meaning of form letters and circulars | | | |

| | | |Compose a business letter. | | | |

|3 |1 |Simple reports, memos, |By the end of the lesson the students should be able to:- |Taking notes |Secretarial duties | |

| | |invitations, |Create a simple report and memo |Asking questions |Office procedures | |

| | |Barriers to effective |Identify the two kinds of reports | | | |

| | |communication |Identify parts of a memo and report | | | |

| |2 |Interpersonal skills |By the end of the lesson students should be able to:- |Taking notes |Senior secretrial duties By| |

| | |Smooth operation of |Describe ways of dealing with difficult and distressed |Asking questions |Evelyne Austin Pg. 32 – 46 | |

| | |business in the boss’ |clients. | | | |

| | |absence |Describe nature of relationships with co-workers, the | | | |

| | | |immediate boss and general public. | | | |

| | | |List and explain main points to consider and deal with in the | | | |

| | | |absence of the executive. | | | |

|4 |1 |Non-verbal communication|By the end of the lesson the students should be able to:- |Discussion |Secretarial duties | |

| | |signals |Select and describe appropriate media for different |Taking notes | | |

| | |Proof-reading skills |communication needs. |Answering questions | | |

| | |Analysing of phone |Use proof-reading skills to identify errors in spelling and | | | |

| | |conversation and |punctuation | | | |

| | |messages |Comment constructively on written records of phone | | | |

| | | |conversations | | | |

| | | |Devise pre-recorded statements and response messages for | | | |

| | | |answering machines | | | |

| |2 |Printers correction |By the end of the lesson the students should be able to:- |Discussion |Secretarial duties | |

| | |signs |Analyze their messages and correct any errors |Questions (asking) | | |

| | |Non-verbal communication|Re-write a phone conversation paying keen attention to |Notes | | |

| | |signals |language use. | | | |

| | | |Use knowledge of abbreviations to transcribe abbreviated | | | |

| | | |writing | | | |

| | | |Identify printers’ correction signs and know their meanings | | | |

| | | |List at least five non verbal communication signals (signs) | | | |

| | | |and possible meaning | | | |

|5 |1 |Office Equipment |By the end of the lesson students should be able to:- |Taking notes |Secretarial duties | |

| | |typewriters |Identify the various types of typewriters used today | | | |

| | | |List advantages and disadvantages of each type | | | |

| | | |Outline basic procedures of using and parts of each typewriter| | | |

|WEEK |LESSON |TOPIC SUB-TOPIC |OBJECTIVES |LEARNING ACTIVITIES |RESOURCES |REMARKS |

| |2 |Multi line switch – |By the end of the lesson students should be able to:- |Making notes |Secretarial duties | |

| | |board systems |List functions of a switchboard operator | | | |

| | |Mobile & portable |Outline how a basic switchboard works | | | |

| | |telephones |Outline facilities and features of the s/b | | | |

| | | |Outline facilities and features of mobile and portable phones | | | |

| | | | | | | |

| | | |Define mentioned business documents | | | |

| | |Business documents |State their functions and features | | | |

| | |Credit notes | | | | |

| | |Statements | | | | |

| | |Receipts, paying in | | | | |

| | |slips, cheques | | | | |

|6 |1 |Continuation of payment |List and define various business documents for payment |Making notes | | |

| | |procedures |Outline various functions of these documents |Discussion | | |

| | | |Identify their main features | | | |

| |2 |Procedures and |By the end of the lesson the students should be able to:- |Making calculations |Secretarial duties | |

| | |calculations for |Outline procedures for ordering goods and services | | | |

| | |ordering, selling and |Outline the selling of goods including credit control | | | |

| | |processing goods and |Show how to receive, verify and record payments | | | |

| | |services |Issue office materials and monitor stock levels | | | |

| | | |Process expenses claims for payment | | | |

|7 |1 |Banking services | | | | |

| | |Security and | | | | |

|WEEK |LESSON |TOPIC SUB-TOPIC |OBJECTIVES |LEARNING ACTIVITIES |RESOURCES |REMARKS |

| | |Authorization procedures|By the end of the lesson students should be able to:- |Making notes |Office procedures and | |

| | | |Identify and explain banking services and procedures used in |discussion |Organisation | |

| | | |business documentation and payment | | | |

| | | |Check, identify and correct errors in business documents | | | |

| | | |Outline appropriate security and authorization procedures | | | |

| |2 |Retrieval of information|By the end of the lesson the students should be able to:- |Making notes |Secretarial duties | |

| | |Alternative sources e.g.|Identify appropriate information resources for given | | | |

| | |files, general ref. |circumstances | | | |

| | |books |Suggest suitable reference books | | | |

| | | |Indicate criteria to be used in selecting an information | | | |

| | | |resource | | | |

|8 |1 |Continuation |By the end of the lesson the students should be able to:- |Discussion |Secretarial duties | |

| | |Records, operating |Identify specialist agencies available for securing |Answering questions | | |

| | |manuals, databases, |information | | | |

| | |spreadsheets, microfiche|Explain operation of computerised database | | | |

| | | |Recognize the value of good library usage | | | |

| |2 |Presentation of |By the end of the lesson the students should be able to:- |Drawing |Secretarial duties pg. 180 | |

| | |information |Prepare abar graph |Making notes |– 183 | |

| | |Graphs |Prepare a line graph | | | |

| | |Charts |Prepare a pie chart | | | |

| | | |Interpret information given in diagrammatic or statistical | | | |

| | | |form | | | |

|9 |1 |Pictograms /maps |Students should be able to |Drawing |Secretarial duties | |

| | |presentation |Prepare diagrams, charts from data given |Taking notes | | |

| | |Histograms/ Flowcharts |Interpret this information meaningfully |Answering questions | | |

|WEEK |LESSON |TOPIC SUB-TOPIC |OBJECTIVES |LEARNING ACTIVITIES |RESOURCES |REMARKS |

| | |Final exercises on |Extract and present information appropriately |Drawing |Secretarial duties | |

| | |presentation of |Prepare different forms of chars and graphs |discussion | | |

| | |information |Identify different creative ways of presenting information. | | | |

| |2 |REVISION |By the end of the lesson the students should be able to:- |Notes making |Office Practice and | |

| | |Exercises on roles of |Draw up and complete organization charts |Writing assignments and|Organisation | |

| | |departments |Explain different types of organizational structure |exercises | | |

| | |Organizational charts |Outline roles or various departments |groupwork | | |

| | |Role of the office | | | | |

| | |REVISION |By the end of the term the students should be able to:- |Visiting departments. | | |

| | | |Attempt all questions covering the areas covered. |Exposure to various | | |

| | | |Explain and interpret diagrammatical statistics and reports |different office | | |

| | | |To handle office tasks and routine work and to deal with all |machines and equipment | | |

| | | |different types of callers and visitors. | | | |

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