Mass Legal Services



What are the differences between the DTA Connect mobile app and the online portal?ServicesMobile AppOnline PortalWhat you need to create an account NothingNameEmail addressDate of birthWhat you need to see case information Social Security NumberYear of birthUsername and password (chosen when you create an account)SNAP Web Application #, SSN, DTA Agency ID OR EBT Card NumberCase information listedCase status (active, pending, closed)Monthly benefit amountNext date benefits will be issuedEBT card balanceHousehold membersCase status (active, pending, closed)Monthly benefit amountNext date benefits will be issuedEBT card balanceHousehold membersEBT deposit history (amount of SNAP/cash put on the EBT card)NoticesGoing back 90 daysGoing back 18 months Documents submitted Past 90 days Type of document Date received Status (processed or unprocessed)Past 18 months Type of document Date received Status (“entered” = processed, “available” = unprocessed)Upload verifications YesYes ................
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