Table of Contents - deskwww.s3.amazonaws.com
Exceptional Customer Service for Ecommerce.” Kevin Baldacci is a content marketer at Desk.com Follow him on Twitter at @kevinbaldacci Table of Contents 1. Ecommerce Customer Service: Ignore It at Your Own Peril 2. Who Is This Ecommerce Customer, Anyway? 3. Desk.com’s Seven Pillars I. Offer Multichannel Support and Be Consistent Across ... ................
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