Introduction to E-Commerce - Philadelphia University



1875790-1129470002821940Electronic Commerce00Electronic Commerce38792157179945Made by: Student ID : Dr. Raneem QaddouraDate : 11/1/201600Made by: Student ID : Dr. Raneem QaddouraDate : 11/1/2016Table of Contents TOC \o "1-3" \h \z \u Introduction to E-Commerce PAGEREF _Toc440835656 \h 3What is E-Commerce ? PAGEREF _Toc440835657 \h 4Famous site in E-Commerce PAGEREF _Toc440835658 \h 5Types of E-Commerce: PAGEREF _Toc440835659 \h 6On-premises e-commerce PAGEREF _Toc440835660 \h 6Software as a service (SaaS) E-commerce PAGEREF _Toc440835661 \h 6Open source E-commerce PAGEREF _Toc440835663 \h 6Business-to-Consumer (B2C) PAGEREF _Toc440835664 \h 6Business-to-Business (B2B) PAGEREF _Toc440835665 \h 6Consumer-to-Business (C2B) PAGEREF _Toc440835666 \h 7Consumer-to-Consumer (C2C) PAGEREF _Toc440835667 \h 7Conclusion PAGEREF _Toc440835668 \h 8Introduction to E-CommerceBefore you begin learning to use ShopSite, it's helpful to know some basic information about the greater world of E-commerce. Most people are already familiar with E-commerce from the shopper's point of view, and you may already have some experience with commerce in the?brick-and-mortar?world. E-commerce from a merchant's point of view is similar in many ways to both shopping online and running a brick-and-mortar store, but there are also a number of unique factors to operating a Web-based store that you may not be as familiar with.This section discusses E-commerce in general, and explains many of the terms and components that are a part of operating a Web-based store. It is divided into the following topics:What is E-Commerce?Famous sites in E-CommerceTypes of E-CommerceWhat is E-Commerce?E-commerce (electronic commerce or EC) is the buying and selling of goods and services, or the transmitting of funds or data, over an electronic network, primarily the Internet. These business transactions occur either business-to-business, business-to-consumer, consumer-to-consumer or consumer-to-business.?The terms?e-commerceand?e-business?are often used interchangeably. The term?e-tail?is also sometimes used in reference to transactional processes around online retail.E-commerce is conducted using a variety of applications, such as?email,?fax, online catalogs and shopping carts,?Electronic Data Interchange?(EDI),?File Transfer Protocol, and Web services. Most of this is?business-to-business, with some companies attempting to use email and fax for unsolicited ads (usually viewed as?spam) to consumers and other business prospects, as well as to send out e-newsletters to subscribers.The benefits of e-commerce include its around-the-clock availability, the speed of access, a wider selection of goods and services, accessibility, and international reach. Its perceived downsides include sometimes-limited customer service, not being able to see or touch a product prior to purchase, and the necessitated wait time for product shipping.027686000Famous site in E-CommerceeBay:eBay Inc.?(stylized as "ebay" since late 2012) is an American?multinational corporation?and?e-commerce?company, providing consumer to consumer?&?business to consumer?sales?services via?Internet. It is headquartered in?San Jose,?California. eBay was founded by?Pierre Omidyar?in 1995, and became a notable success story of the?dot-com bubble. Today it is a multibillion-dollar business with operations localized in over 30 countries.[5]The company manages , an?online auction?and shopping website in which people and businesses buy and sell a broad variety of goods and services worldwide. In addition to its auction-style sales, the website has since expanded to include "Buy It Now" shopping; shopping by?UPC,?ISBN, or other kind of?SKU?(via?); online classified advertisements (via?Kijiji?or eBay Classifieds); online event ticket trading (via?StubHub); online money transfers (via?PayPal)?and other services.Amazon:, Inc. often referred to as simply?Amazon, is an American?electronic commerce?and?cloud computing?company with headquarters in?Seattle,?Washington. It is the largest Internet-based retailer in the United States.[12] started as an online?bookstore, later diversifying to sell?DVDs,?Blu-rays,?CDs,?video?downloads/streaming,?MP3downloads/streaming,?audiobook?downloads/streaming,?software,?video games,?electronics, apparel, furniture, food, toys and jewelry. The company also produces?consumer electronics—notably,?Amazon Kindle?e-book readers,?Fire?tablets,?Fire TV?and?Fire Phone—and is the world's largest provider of?cloud infrastructure?services (IaaS).[13]?Amazon also sells certain low-end products like USB cables under its in-house brand AmazonBasics.017589500Types of E-CommerceOn-premises e-commerceOn-premises e-commerce software usually requires initial one time purchase investment in terms of licensing fees. Also, it implies extra costs related to hardware and installation services as well as data migration and on-going maintenance fees that are usually charged on a yearly basis for software updates and support. Some examples of typical on premises E-commerce platforms are?Hybris (company),?Intershop Communications, Sana Commerce.Oorjit.?and?IBM WebSphere.Software as a service (SaaS) E-commerceSoftware as a Service (SaaS)- is a cloud based delivery model in which applications are hosted and managed in a service provider's datacenter, paid for on a subscription basis and accessed via a browser over an internet connection. Two examples of typical SaaS E-commerce solutions are?Shopify and?Demandware.?But there are much more of such examples. Open source E-commerceOpen source e-Commerce is a free of charge platform that doesn’t imply licenses fee. Furthermore, open source users are also responsible for installing, maintaining, securing and configuring the software on their own servers. In order to set up an open source platform, basic technical expertise is required in the areas of web design and development. Software products that are distributed as open source are generally free, and users can access and modify the source code. Several examples of typical open source E-commerce platforms are?PayCart,?PrestaShop,?osCommerce, Magento,?Thelia ?and?Cart42Business-to-Consumer (B2C)In a Business-to-Consumer E-commerce environment, companies sell their online goods to consumers who are the end users of their products or services. Usually, B2C E-commerce web shops have an open access for any visitor and userBusiness-to-Business (B2B)In a Business-to-Business E-commerce environment, companies sell their online goods to other companies without being engaged in sales to consumers. In most B2B E-commerce environments entering the web shop will require a log in. B2B web shop usually contains customer-specific pricing, customer-specific assortments and customer-specific discounts. There are several SaaS B2B eCommerce platforms available, such as?TradeGecko's B2B eCommerce Platform.Consumer-to-Business (C2B)In a Consumer-to-Business E-commerce environment, consumers usually post their products or services online on which companies can post their bids. A consumer reviews the bids and selects the company that meets his price expectations.Consumer-to-Consumer (C2C)In a Consumer-to-Consumer E-commerce environment consumers sell their online goods to other consumers. A well-known example is?eBay. -4826020002500ConclusionIn general, today’s businesses must always strive to create the next best thing that consumers will want because consumers continue to desire their products, services etc. to continuously be better, faster, and cheaper. In this world of new technology, businesses need to accommodate to the new types of consumer needs and trends because it will prove to be vital to their business’ success and survival. E-commerce is continuously progressing and is becoming more and more important to businesses as technology continues to advance and is something that should be taken advantage of and implemented.From the inception of the Internet and e-commerce, the possibilities have become endless for both businesses and consumers. Creating more opportunities for profit and advancements for businesses, while creating more options for consumers. However, just like anything else, e-commerce has its disadvantages including consumer uncertainties, but nothing that can not be resolved or avoided by good decision-making and business practices.There are several factors and variables that need to be considered and decided upon when starting an e-commerce business. Some of these include: types of e-commerce, marketing strategies, and countless more. If the correct methods and practices are followed, a business will prosper in an e-commerce setting with much success and profitability.ReferencesRef1Ref2Ref3 ................
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