Speak Up! Guide

Speak Up! Guide

2: Communication/Assertiveness

Published by: STIR ? Steps Toward Independence and Responsibility

and Shifting the Power,

projects of the Clinical Center for the Study of Development and Learning, UNC-CH For further information please call Rebekah Pennell at (919) 966-5171.

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Speak Up! Guide

Chapter 2: Communication/Assertiveness Table of Contents

How do you Feel? Feelings Let Your Body Say Positive Things About You Good Ways to Tell People What You Want How to Talk to People Three Styles of Communication Basic Rules of Negotiation How to Negotiate Negotiation Skills Checklist Categories of Assertive Behavior Tips for Being Assertive The Importance of Body Language Activity A Activity B Activity C Activity D Peer Evaluation Behavior Observation Chart Criticism

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5-6 7 8

9-12 13 14 15 16 17

18 18 18 18

19 20-21

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Handling Criticism Assertively Activity A Activity B Activity C Activity D Activity E Developing Effective Listening Skills Activity A Developing Effective Communication Skills Activity A Activity B Activity C Activity D Activity E Activity F Speaking Up for Yourself Article Activity A Activity B Activity C Activity D Assertiveness Assertiveness Is...Assertiveness Is Not Being Assertive is Not My Style

22 22 22 22 23

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25 25 25 25 25 25

26 27 27 27 27

28-29 30

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Developing Assertiveness Skills Activity A Developing Assertiveness Skills Activity B Developing Assertiveness Skills Activity C Developing Assertiveness Skills Activity D Others Who are Winning By Being Assertive

31 31 31 31 32-33

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FEELINGS

Happy Questioning something Frustrated

Mad

Grateful

Disgusted

Amused

Bored

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