How to Build A Successful Mentoring Program

How to Build A Successful Mentoring Program

Using the

Elements of Effective Practice TM

A STEP-BY-STEP TOOL KIT FOR PROGRAM MANAGERS

MENTOR/National Mentoring Partnership 1600 Duke Street, Suite 300 Alexandria, VA 22314 Phone: 703-224-2200 Web site: AOL Keyword: mentor

Online version of the tool kit: eeptoolkit

Copyright 2005. MENTOR/National Mentoring Partnership

All rights reserved. Published 2005. Printed in the United States of America. Reproduction rights: Permission to reproduce or photocopy portions of this tool kit with attribution is granted by MENTOR/National Mentoring Partnership.

DISCLAIMER Tools and resources submitted for inclusion in this tool kit have been edited or condensed from their original version in order to accommodate the design and intent of this publication.

CONTENTS

Foreword

vii

Acknowledgements

ix

Section I.

About MENTOR/National Mentoring Partnership

1

Our State and Local Mentoring Partnerships

1

Resources

? State and Local Mentoring Partnerships

3

? National Mentoring Institute

5

Section II. About the Tool Kit

7

Why Create a Tool Kit?

7

Guidelines for New--and Existing--Programs

7

What You'll Find in the Tool Kit

8

Glossary of Terms

9

Let's Get Started!

10

Section III. Introduction to Mentoring and Program-Building

11

What Is Mentoring Today?

11

What Makes a Successful Mentoring Relationship?

11

The Five Types of Mentoring

12

What Elements Constitute a Safe and Effective Mentoring Program?

13

What's the Next Step?

14

Section IV.

How to Design and Plan a Mentoring Program

15

Start with the Need

15

Design the Parameters for Your Program

15

Plan How the Program Will Be Managed

21

? Select the Management Team

21

? Establish Policies and Procedures

22

? Implement Ongoing Staff Training and Professional Development

22

? Develop a Financial Plan

22

? Implement the Program

23

? Plan How to Evaluate the Program

23

Checklist of Program Progress: Program Design and Planning 25

Additional Resources

27

Tools Located on CD

Tab A

CONTENTS

iii

Tools by Category ? Program Planning ? Program Parameters ? Program Planning and Management ? Policies and Procedures ? Financial Planning ? E-mentoring

Section V.

How to Manage a Program for Success Form an Advisory Group Develop a Comprehensive System for Managing Program Information Design a Resource Development Plan That

Allows for Diversified Fundraising Design a System to Monitor the Program Create a Professional Staff Development Plan Advocate for Mentoring Establish a Public Relations/Communications Effort Partner and Collaborate with Other Organizations

Checklist of Program Progress: Program Management

Additional Resources

Tools Located on CD

Tools by Category ? Advisory Group ? Program Information Management ? Resource Development ? Professional Staff Development ? Advocacy ? Public Relations/Communications and Marketing ? Collaboration

53 53 55

57 58 59 60 61 63

65

69

Tab B

Section VI. How to Structure Effective Program Operations

91

Build the Right Structure

91

Recruit Mentors, Mentees and Other Volunteers

91

Screen Potential Mentors and Mentees

96

Orient and Train Mentors, Mentees and Parents/Caregivers

100

Match Mentors and Mentees

103

Bring Mentors and Mentees Together for Mentoring Sessions That Fall

within the Program Parameters

104

Provide Ongoing Support, Supervision and Monitoring of Mentoring

Relationships

105

Recognize the Contributions of All Program Participants

106

Help Mentors and Mentees Reach Closure

107

iv

HOW TO BUILD A SUCCESSFUL MENTORING PROGRAM USING THE ELEMENTS OF EFFECTIVE PRACTICE

CONTENTS

Checklist of Program Progress: Program Operations

Additional Resources

Tools Located on CD

Tools by Category ? Recruitment ? Screening ? Orientation ? Training ? Matching ? Activities ? Ongoing Support and Supervision ? Mentor Recognition ? Structured Match Closure

109 113 Tab C

Section VII.

How to Establish Evaluation Criteria and Methods Measure Program Process Measure Expected Outcomes Create a Process to Reflect on and Disseminate Findings "Gauging the Effectiveness of Youth Mentoring," by Dr. Jean Rhodes The Nuts and Bolts of Evaluating Mentoring Programs

Checklist of Program Progress: Program Evaluation

Additional Resources

Tools Located on CD ? Program Evaluation

163 163 163 164 164 165

169

171

Tab D

Section VIII. Wrap-Up and Feedback

181

Evaluation Form

183

Endnotes

187

CONTENTS

v

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