JOB DESCRIPTION - Metartec Ltd
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Service Engineer Job Description
Job Title: Service Engineer / Senior Service Engineer
Reports To: Operations Director
Location: England
Salary: Salary will be dependent on experience.
Job Summary:
Responsible for the installation, commissioning, maintenance and servicing of critical power supply equipment and associated electrical equipment. You will be responsible for leading critical power projects and therefore must have had experience in man management and leadership. The individual must be customer focused at all times, must be prepared to work within and as part of a team, be able to interact with colleagues, management at all levels, clients and other trades in a professional and tactful manner, and in doing so present a positive image of the Company.
Key Tasks and Responsibilities:
1. Lead critical power projects.
2. Support customers and In-house (Sales, Admin and Operations).
3. Install and commission critical power supply equipment and associated electrical equipment.
4. Maintain and service critical power supply equipment and associated electrical equipment.
5. Provide supervisory and technical support to colleagues and communicate with staff at all levels.
6. Ensure that guidelines and standards of work expected by Metartec are understood and met.
7. Ensure that follow-up work requirements are referred back to the appropriate staff within Metartec to enable necessary action and recommendations to clients.
8. Maintain a professional appearance and manner at all times, consistent with client and company
expectations, and in doing so help to promote the image of the Company.
9. Set a good example to colleagues by observing and obeying all company rules and regulations, complying with all site regulations, and safeguarding Company property.
10. Set a good example to colleagues by completing all necessary Company documentation punctually and in accordance with any guidelines or schedules issued (including Time Sheets, Staff Expense Claims, site reports, etc.).
11. Attend all training courses and meetings as required by Metartec and oversee development of colleagues.
12. Provide support and co-operation to the management and to colleagues, and be prepared and willing to help and contribute to the success of the company at all times;
13. Observe and adhere to company health & safety guidelines and contribute to a healthy and safe working environment.
The above list is not exhaustive but aims to provide a broad range of duties and key responsibilities of the post.
Metartec would also be willing to consider exceptional applicants with less experience in the UPS industry who have the drive and ambition to work towards a more senior role within the organisation. This applicant would begin as a Service Engineer and with training and experience would aim to move into a Senior Engineer position within 2 years of working with the company.
The above list is not exhaustive but aims to provide a broad range of duties and key responsibilities of the post.
|Employee Profile: |Service Engineer / Senior Service Engineer |
|Criteria: |Essential: |Desirable: |
|Physical Attributes: |Business-like but appropriate attire. | |
| |Well presented, articulate and excellent communicator. | |
|e.g., Appearance, Health | | |
|Attainments: |At least 2 years’ experience within the UPS industry and a|Relevant technical qualification. |
| |commercial/technical environment. |Electronic / Electrical Engineering |
|e.g., Qualifications, experience, |Relevant technical qualification. |experience. |
|training |Electronic / Electrical Engineering experience. |Proven experience in an electrical/ |
| |Proven experience in an electrical/ installation |installation environment. |
| |environment. | |
| |Experience of engaging with customers in a pressured | |
| |environment. | |
| |Ability to supervise. | |
| |Computer literate and experience with MS Office, Excel. | |
|Aptitudes: |Strong interpersonal and leadership skills. |Commercial awareness and ability to |
| |Proven ability to organise own workspace. |communicate at all levels regarding technical |
|e.g., Communication skills |Ability to supervise others. |matters. |
|Negotiation skills, Influencing |Ability to prioritise tasks effectively. |Willing to take on challenging assignments. |
|skills |Strong colleague/ customer /subcontractor interfacing |Previous supervisory experience. |
| |skills. | |
|Personality: |Team player, but willing to accept responsibility. | |
| |Positive attitude, enthusiastic and honest. | |
|e.g., Attitude, Reliability, |Highly motivated and uses initiative. | |
|Co-operation |Co-operative and helpful at all times | |
| |Able to participate in a successful, committed and highly | |
| |motivated team. | |
|Circumstances: |Flexible approach to work, and be prepared to work extra | |
| |hours as and when required. | |
|e.g., Flexibility in hours, Mobility,| | |
|Time keeping | | |
All Covering Letters and CV’s to be sent to careers@
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