Chapter Two: Communication Skills
Oral communication (ppt 2-12) The importance of oral communication. Developing oral communication skills. Choosing the best method of communication (ppt 2-13) Communicating within the organization (ppt 2-14 to 2-15) The grapevine. E-mail. Intranets. Networking (ppt 2-16) Getting it wrong:poor management communication (ppt 2-17) Communication in ... ................
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