Cloud Agent for Unix

Cloud Agent for Unix

Installation Guide

October 20, 2022

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Table of Contents

Preface................................................................................................................. 5

About Qualys ........................................................................................................................... 5 Contact Qualys Support .......................................................................................................... 5

Get Started ......................................................................................................... 6

Qualys Cloud Agent Introduction .......................................................................................... 6 Cloud Agent Platform Availability for Unix .......................................................................... 6 A few things to consider... ...................................................................................................... 6

Cloud Agent requirements ............................................................................................... 6 What are the installation steps? ..................................................................................... 7 Run as user and user's default group ............................................................................. 7 Need help with troubleshooting? .................................................................................... 7 Privileges - what are my options? .......................................................................................... 7 Considerations to select an option best suited to your environment and needs ...... 8

Installation ........................................................................................................ 10

Tips and best practices ......................................................................................................... 10 How to download Agent installer ........................................................................................ 11 Installation steps ................................................................................................................... 12

What you'll need ............................................................................................................. 12 Steps to install Agents on AIX ....................................................................................... 12 What happens next? ....................................................................................................... 14 Troubleshooting .............................................................................................................. 14 Proxy configuration ............................................................................................................... 14 Multiple Proxy Server support in Proxy URL (Unix Agent 2.5 or later) ............................ 15 Anti-Virus and HIPS Exclusions ........................................................................................... 16

Configuration Tool...........................................................................................18

Command line options ......................................................................................................... 18 Use cases ................................................................................................................................ 21

Best Practices ..................................................................................................22

Upgrading Cloud Agent ......................................................................................................... 22 Uninstalling Cloud Agent ..................................................................................................... 22 Agentless Tracking and Cloud Agents ................................................................................ 23

Known issues....................................................................................................24

Error seen in log file during selfpatch to 1.7.3 ................................................................... 24 File not found error for ca-bundle.crt ................................................................................. 24

Certificate Support on AIX ...........................................................................26 Proxy Configuration Encryption Utility ..................................................... 27

Preface About Qualys

Preface

Welcome to Qualys Cloud Agent for Unix. This user guide describes how to install cloud agents on hosts in your network.

About Qualys

Qualys, Inc. (NASDAQ: QLYS) is a pioneer and leading provider of cloud-based security and compliance solutions. The Qualys Cloud Platform and its integrated apps help businesses simplify security operations and lower the cost of compliance by delivering critical security intelligence on demand and automating the full spectrum of auditing, compliance and protection for IT systems and web applications. Founded in 1999, Qualys has established strategic partnerships with leading managed service providers and consulting organizations including Accenture, BT, Cognizant Technology Solutions, Deutsche Telekom, Fujitsu, HCL, HP Enterprise, IBM, Infosys, NTT, Optiv, SecureWorks, Tata Communications, Verizon and Wipro. The company is also a founding member of the Cloud Security Alliance (CSA). For more information, please visit

Contact Qualys Support

Qualys is committed to providing you with the most thorough support. Through online documentation, telephone help, and direct email support, Qualys ensures that your questions will be answered in the fastest time possible. We support you 7 days a week, 24 hours a day. Access support information at support/.

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