FreeConferenceCall.com Reference Guide

Reference Book

Overview Guide

Document Revision: 1.0 (June 1, 2016)

2 Reference Guide

Symbols and Notations in this Manual

The following notations and symbols can be found in this manual.

Denotes any item that requires special attention or care

Denotes any useful information or tips

Table Text Folder/File commands

Denotes any table Denotes any text output Denotes any folders (paths) or files names Denotes any commands, attributes and parameters

3 Reference Guide

Table of Contents

Reference Book ......................................................................................................1

Symbols and Notations in this Manual.................................................................2

Chapter 1: Introduction..........................................................................................5

Features............................................................................................................................ 5 System Requirements ...................................................................................................... 6 Definitions, Acronyms and Abbreviations ......................................................................... 8

Chapter 2:................................................................................................................9

....................................................................................... 9

Account Registration .............................................................................................9

Step 1: Sign Up.................................................................................................................9

Chapter 3: Meeting Wall Customization.............................................................11 Meeting Wall Screen for Hosts .................................................................................................... 11

Section 3.1: Open the Meeting Wall ............................................................................... 13

Host Login............................................................................................................................................ 13 Participant Login............................................................................................................................... 14

Section 3.2: Customize Host Business Card and Meeting Info ...................................... 16 Section 3.3: Customize Your Logo ................................................................................. 17 Section 3.4: Manage Meeting Resources ....................................................................... 18 Section 3.5: Manage Audio Settings...............................................................................19 Section 3.6: Manage Meeting Wall Preferences.............................................................20 Section 3.7: Invite Other People ..................................................................................... 22 Section 3.9: Start and Stop Meeting ............................................................................... 22 Section 3.10: Meeting Host and Participant Commands ................................................ 24

Host Commands............................................................................................................................... 24 Participant Commands.................................................................................................................. 26

Section 3.11: Live Meetings Management......................................................................27

View Meeting Calls in Progress................................................................................................ 27 Meeting Mute Modes...................................................................................................................... 28 Q&A Sessions.................................................................................................................................... 29 Mute Call Participants.................................................................................................................... 30 Placing a Meeting On Hold ......................................................................................................... 31 Making a Meeting Secure ............................................................................................................ 32 Recording a Meeting ...................................................................................................................... 34 Active Speakers ................................................................................................................................ 35 Dropping Call Participants........................................................................................................... 35 Stop a Meeting .................................................................................................................................. 36

Section 3.12: History and Recordings ............................................................................ 36 Section 3.13: Broadcaster .............................................................................................. 44

4 Reference Guide

Chapter 4: Account Management ...........................48

Section 4.1: Account Management ................................................................................. 48

Conferencing Credentials ............................................................................................................ 52

Section 4.3: Billing .......................................................................................................... 54 Section 4.4: History.........................................................................................................56

Chapter 5: Desktop Application ..............................59

Section 5.1: Launching Desktop Application..........................59 Section 5.2: Components of Desktop Application..................60 Section 5.3: Screen Sharing ........................................................................................... 63 Section 5.5: Phone Conferencing ................................................................................... 68 Section 5.6: Manage Meeting Attendees ........................................................................ 72 Section 5.7: Remote Control...........................................................................................72 Section 5.8: Chatting during Meetings ............................................................................ 73 Section 5.9: Create Presentations .................................................................................. 74 Section 5.10: Use Meeting Viewer..................................................................................75

Meeting Bender................................................................................................................................. 77

Appendix A: Sample of Account Registration Email......78

Appendix B: Sample of Invitation Email .................79

Appendix C: Sample of Daily Recording Playback Report Email....................80

Appendix D: Sample of Call Detail Report Email ...81

Appendix E: Sample of ? Meeting Credentials Window .82

Appendix F: Support Resources ........................................................................83

Support Documentation .................................................................................................. 83 Web Support...................................................................................................................83 Telephone Support ......................................................................................................... 83 Email Support ................................................................................................................. 83

5 Reference Guide

Chapter 1: Introduction

is a collaboration tool packed with features to allow hosts to conduct audio conference calls and online meetings.

is great for a variety of professional, academic, or personal uses, including: ? Audio Conferencing; ? Online Meetings (webinars); ? Presentations; ? Distance Learning; ? Training. is the ideal tool for audio, web and online collaboration.

Features

provides the following powerful features: ? Toll and Toll-Free Audio Conferencing via traditional PSTN fixed (i.e. "land

lines") and mobile phones, as well as integrated and 3rd party VoIP clients. ? Online Meetings for screen sharing of entire desktop or specific applications on

Windows and Mac: ? Provided for free for up to 25 attendees ? Controls may be passed to participants ? Presentations may be highlighted with the integrated annotation tools ? Chatting with other meeting attendees ? Mobile clients are available for iOS and Android operating systems

? Studio for the ability to create free compelling hosted presentations with your screen and audio, for unlimited viewing by employees or clients ? it is perfect for sales presentations, team training, marketing, HR efforts.

? App Store with a variety of free and paid features to enhance your conference call experience like custom hold music, custom greeting and much more (see page 46 for further information).

? Meeting Recording, anything on the screen can be recorded ? PPT, Word docs, Excel, PDF, Websites, proprietary applications, etc.

? Playback of previously recorded conferences and presentations, including free and unlimited viewing; recordings can be conveniently shared through popular social networks.

? Customizable Meeting Wall, including your company name, host name, picture, short status, phone, address, meeting subject and description, wall background color, etc.

................
................

In order to avoid copyright disputes, this page is only a partial summary.

Google Online Preview   Download