HOW TO SUBMIT A HELP TICKET - Cyient

HOW TO SUBMIT A HELP TICKET

4/29/2020

This Document Contains No Technical Data Subject to the EAR or ITAR. Unpublished Work - ? United Technologies Corporation

1

SELECT "ENTER SERVICE NOW HELP DESK TICKET" AT THE QNS LOG IN PAGE

SELECT

This Document Contains No Technical Data Subject to the EAR or ITAR. Unpublished Work - ? United Technologies Corporation

2

SELECT HELP & SUPPORT AT QNS HOME PAGE SELECT

This Document Contains No Technical Data Subject to the EAR or ITAR. Unpublished Work - ? United Technologies Corporation

3

SELECT HELP & SUPPORT AT QNS HOME PAGE

US BASED PERSON - SELECT

Help for US Persons

Follow User Manual Instructions Enter a Help Ticket in NextConnect

sp

Or: Call 877-752-4882 Assign ticket to: QNS ? Quality Notification Solution Queue

DO NOT SEND TECHNICAL DATA!

Note: If you do not get a response quickly, email the incident number to GPPWQNSHelpDesk@pw.

This Document Contains No Technical Data Subject to the EAR or ITAR. Unpublished Work - ? United Technologies Corporation

4

US BASED ASSOCIATES: Submit a "NEXT Connect" ticket from your desktop

1 2 3

1. Open NEXT Connect 2. Select Self Service 3. Select NEXT Connect

Portal

This Document Contains No Technical Data Subject to the EAR or ITAR. Unpublished Work - ? United Technologies Corporation

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