AGREEMENT BETWEEN THE ALANKIT HEALTHCARE LIMITED ...



AGREEMENT BETWEEN THE ALANKIT HEALTH CARE LIMITED INCORPORATED UNDER THE COMPANIES ACT 1956 AT NEW DELHI HAVING ITS REGISTERED OFFICE 205-208, ANARKALI COMPLEX, JHANDEWALAN EXTENSION, NEW DELHI -110055

FOR PROVIDING HOSPITALISATION AND/OR OUT PATIENT CARE TO AN INDIVIDUAL COVERED UNDER THE ALANKIT HEALTHCARE SCHEME.

This Agreement made at on the_ of between ALANKIT HEALTH CARE LIMITED a company duly registered under the Companies Act 1956, having its Corporate Office at 2E/21, ALANKIT HOUSE,MARKET, JHANDEWALAN EXTENSION, NEW DELHI - 110055 (hereinafter referred to as Company which expression shall unless it be repugnant to the context or meaning thereof shall mean and include its successors and assignees).

AND

Located at___________________________________ _______________________________(here in after referred to as Participating Provider Hospital, which expression shall unless it be repugnant to the context or meaning thereof shall mean and include its successors and assignees).

Where the company has formulated a SCHEME (hereinafter referred to as scheme) under which the individuals who are enrolled under the scheme either individuals or in-groups are provided with hospitalization benefits AND WHEREAS in pursuance of the providers of an agreement with the company has agreed to extend insurance cover to the members on the terms and conditions, hereinafter appearing.

It is agreed and between the parties as follows: -

1. That the Company shall provide to each member, of the scheme, with an identification card with recent photograph of the member, his/her name, age, sex, name of insurer, policy no, validity and card no. The details of the benefits to which the member is eligible and conditions thereof and the monetary limit of the insurance cover duly signed by the member and attested by an authorized person of Company which shall be presented for purpose of assisting hospital in verifying member eligibility. For any verification or clarification with regard to the status/eligibility of any member of the scheme during the validity period of the scheme the hospital should correspond with the company.

2. The Company shall provide thirty days (30 days) advance notice to the Participating Provider Hospital of any changes in covered services or conditions of coverage applicable thereto.

3. That the Participating Provider Hospital shall admit the member of the Scheme into the Hospital after due verification of the member's eligibility by verifying all the details given on the identity card and give the member appropriate treatment within the monetary limit specified therein, for covered services only.

4. In case the Participating Provider Hospital finds any tampering, false or incorrect information or any thing to that effect in the identification card of any member of the scheme, the Participating Provider Hospital shall immediately inform the company on which the company shall take necessary steps and instruct the Participating Provider Hospital with regard to the eligibility of the member.

5. The Participating Provider Hospital shall not admit or treat any member if he/she falls under the general exclusion specified in the Annexure hereto.

6. Except in an Emergency, Participating Provider Hospital shall provide Hospital inpatient Services to a member only after the Participating Provider Hospital has received certification from the company in advance of admission of each member. Services that have not been so approved or authorized shall be the sole financial responsibility of the Participating Provider Hospital.

7. In case of any Emergency, the Participating Provider hospital shall inform the company with in 24 hours of admission of a valid member by Fax, Telex, and Telegram. In case the admission of a member is conveyed by Telephone call with in 24 hours the same should be confirmed by a Letter/Fax with in next 24 hours.

8. The Participating Provider Hospital shall submit/send to the company the original of the discharge summary along with all original bills, prescriptions, diagnostic/investigation reports, pathological reports accompanied by the claim from duly signed by insured within 7 days from the date of discharge of the member from the Participating Provider Hospital. No claim shall be entertained after 30 days from the date of discharge of the member of the scheme.

9. The Participating Provider Hospital shall make available to the company such information/additional information and assistance as may be required by the company in regard to settlement of the claim of the Participating Provider Hospital.

10. The Participating Provider Hospital shall be paid the bills amount within a period of 30 days of receipt of complete bills at the company office.

11. The participating Provider Hospital shall give 10% discount on total bills to the clients of the company.

12. While making a claim the Participating Provider Hospital shall drawn the claim as permissible under the rate card (hospital Tariff) and permitted by the company at the time of agreement.

13. This agreement shall be in force from the date herein above mentioned and either party can terminate the agreement with a one month prior written notice to the other party.

14. For brevity sake it is agreed between the company and Participating Provider Hospital that various terms as referred to in different clauses of this agreement shall have the same meaning as defined herein after in Annexure-II.

15. The Participating Provider Hospital shall ensure that all members of the Scheme are admitted/treated as the case may be on a priority basis in this context means making available to the members, services like admission/treatment, beds on an urgent basis. The Alankit Healthcare member will be given due preference or priority and shall not be held up for want of funds. In case there is no accommodation available for the members in the Participating Provider Hospital the Provider shall make all attempts through his good offices to accommodate and admit the member to other Hospital/Nursing Home, subject to the confirmation from the concerned member. However, the company shall not be responsible for the settlement of such bills, if the Hospital/Nursing Home is not a provider, recognized by the company. (The member will have to settle the bills of such non recognized or non accredited hospital/Nursing Home and forward the bills along with the case memos, pathological reports, prescriptions, discharge card showing the details of the treatment etc. along with the claim form duly completed and signed by insurer claim for settlement of claim to the member).

16. The company shall prescribe quality standards to the Participating Provider Hospital. It is mandatory for the Participating Provider Hospital to adhere to these standards and they are subject to periodic inspection and review.

17. The Provider will ensure the highest level of service to its members. The Doctors/Authorized representatives of the company shall be free to visit Participating Provider Hospital to check quality standards, review and discuss treatment. During such visit and enquiries, the representatives of the company shall have full access to the member patient's medical records.

18. The Company as well as the Participating Provider Hospital shall have a right to terminate this agreement at any time without assigning any reason by giving a 30 days prior notice.

19. The Participating Provider Hospital shall not take any deposit of any kind or any amount of money in lieu of deposit at the time of admission from the members of the company.

20. The Participating Provider Hospital shall treat the members in the hospital only for the required number of days for treatment and carry out only the required investigations/procedures for the particular ailment or disease as the case may be for which the member has been admitted/checked as per guidelines to be followed.

21. The Participating Provider Hospital shall have no objection to the Company using its name, as a preferred provider, in their advertising and promotional literature.

22. The Company shall not be responsible for any dispute between the member and the Participating Provider Hospital with regard to any allegation of medical negligence on the part of the Participating Provider Hospital or the Doctor/Doctors concerned.'

23. The Provider Hospital shall charge the individuals with

a) Telephone Charges, b) Ambulance Charges, c) Registration / Admission or File Charges, d) Extra diet Charges, so incurred by the member or any of his family members during their stay in the Provider Hospital.

NB: In case patient declines to pay the difference between the authorized amount & Hospital Amount estimate the hospital has got the right to refuse admission.

Signed, Witnessed and delivered by the within named For ALANKIT HEALTH CARE LIMITED

Alankit Healthcare Limited

By the hand of Its authorized official Director

Signed, Witnessed and Delivered by the within named

Participating Provider Hospital

By the hands of

Its authorized official

Witnessed by

1.

2.

ANNEXURE - 1

EXCLUSIONS:

a) Injury / disease directly or indirectly caused by or arising from or attributable to war invasion, Act of foreign enemy, war like operations (whether war be declared or not).

b) Circumcision unless necessary for treatment of a disease, not excluded here under or as may be necessitated due to an accident, vaccination or inoculation or change of life or cosmetic or aesthetic treatment of any description, plastic surgery other than as may be necessitated due to an accident or as part of any illness.

c) The cost of spectacles, contact lenses and hearing aids. Dental treatment or surgery of any kind unless requiring hospitalization.

d) Convalescence, general debility, "Run-down" condition or rest cure, congenital, external disease or anomalies, sterility, venereal disease, intentional self injury and use of intoxication drugs/alcohol.

e) All expenses arising out of any condition directly or indirectly caused by or associated within Human T-Cell Lymphotropic virus type III or Deficiency syndrome or any syndrome or condition of a similar kind commonly referred to as AIDS.

f) Charges incurred at Hospital or Nursing Home primarily for diagnosis, X-ray or Laboratory examination or other diagnostic studies not consistent with or incidental to the diagnosis and treatment of positive existence or presence of any ailment, sickness or injury, for which confinement is required at Hospital/Nursing Home under the agreement as defined.

g) Expenses on vitamins and tonic unless forming part of treatment for injury or disease as certified by the attending physician.

h) Injury or Disease directly or indirectly caused by or contributed to by nuclear weapons materials.

i) Treatment arising from or traceable to pregnancy, childbirth including caesarian section, voluntary medical termination of pregnancy during the first 12 weeks from the date of conception.

j) Naturopathy Treatment

k) The member shall be entitled to the benefits under the Scheme, provided the ailment needs hospitalization for a period not less than 24 hours except in cases such as Dialysis, Chemotherapy, Radiotherapy, Laser beam treatment, removal of kidney stone by lithotripsy method.

l) The Participating Provider Hospital shall follow the entry specifically made in the Authorization letter regarding the converge of an existing illness.

The provider may also arrange to obtain medicines, injections, disposables, as prescribed by the provider from the authorized chemist, druggist and include those bills in the final bills, which should accompany the prescriptions.

ANNEXURE II

DEFINITIONS:

|COVERED SERVICES |: |Means benefits to which he member are entitled to under the terms & conditions |

| | |of the agreement and do not fail in the Exclusion list of Annexure I. |

|EXCLUSIONS |: |Means Benefits/Treatments that are not covered under the Scheme for which the |

| | |company shall not be responsible. |

|HOSPITALISATION |: |Means any treatment, which needs admission of the Patient as an in-patient in |

| | |the hospital. |

|OUT PATIENT CARE |: |Means Investigations and Consultations regarding any medical complaint not |

| | |requiring member's admission to a hospital with monetary limit for which the |

| | |member is entitled to. |

|PARTICIPATING PROVIDER HOSPITAL |: |Means a hospital or any other licensed institution under contract with the |

| | |company to provide Health Care facilities to members. |

|MEMBER |: |Person enrolled with the company individually or By the company during the |

| | |validity period of the coverage of the scheme. |

|EMERGENCY SERVICES |: |Means those Medically Necessary treatment provided in connection with an |

| | |"Emergency" defined as a sudden or unexpected onset of a condition requiring |

| | |medical or surgical care which the Member receives after the onset of such |

| | |condition (or as soon thereafter). |

|COVERAGE |: |Means medical facilities offered by the company to the best of their ability to |

| | |any valid member within the monetary limit for which the member is entitled to |

| | |during the validity period of membership. |

The Courts of DELHI alone shall have the jurisdiction to try any suit, matter touching or concerning this agreement

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