English 270: Professional Report Writing



English 235: technical writing

Fall 2014, Section A (1180)

9:30-10:20am daily, R 301

Instructor: Donna Miguel

Office: R230-T Phone: (425) 564-2553

Email: d.miguel@bellevuecollege.edu (please follow proper “netiquette” for emails)

Office Hours:

Required Texts/Materials

▪ Practical Strategies for Technical Communication, by Mike Markel, ©2013 (e-version OK)

▪ Access to Canvas and printer ()

▪ Any other writing handbook (recommended – on reserve in the library)

▪ Dictionary – optional, but strongly recommended

▪ Some $ for professional binding or printing

▪ USB flash drive or Dropbox (anything to save your work)

▪ Folder to save your work and handouts

Course Description

English 235 is designed to help you report technical information clearly, completely, and persuasively and focuses on the development of professional skills in research, design, and communication of technical information. Emphasis on audience analysis, clear and effective writing style, and use of visual elements, by creating documents in a variety of professional report formats, such as memos, proposals, progress reports, completion reports, and instruction manuals.

NOTE: This is an introductory course in technical writing for students in BC’s professional/technical programs and those who will enter technical careers after completing their four-year degrees. As an upper 200-level course, it is demanding in the amount of work and time required to complete it. It is recommended, but not mandatory, that students enrolling in English 235 should have completed at least three quarters of work at BC (or equivalent) and have strong college-level reading and writing skills.

Course objectives

Upon completion of the course, you should be able to:

1. Write documents such as summaries, instruction manuals, analyses, proposals, and research reports, using accepted professional formats

2. Design a research strategy to solve a specific problem for a specific client

3. Conduct primary and secondary research

4. Propose a clearly reasoned, convincingly supported solution to a client’s problem

5. Paraphrase, summarize, and quote information with integrity and document sources accurately, following the accepted form for the field of inquiry.

6. Design visually effective documents and presentations

7. Revise and edit to improve clarity, economy, and rhetorical effectiveness

COURSE POLICIES

Students contribute to making a class effective as the instructor. Do your work, read, and participate in class discussions. Seek out campus resources for additional help. Remember, I am not your babysitter, so please act maturely and respectfully. You will work and earn your grade.

Attendance – you are clearly expected to attend class regularly and be on time. Be warned: In accordance with the BC/Arts and Humanities attendance policy, you will receive a failing grade (F) for the class if have 10 unexcused absences. Furthermore, arriving late twice will equal one (1) absence, and so on. If you are habitually tardy, I reserve the right to mark all lates as absences. I will pass out a sign in sheet that serves as roll, so if you don’t sign it, then you are absent. If you must miss a class, please contact me to make arrangements for your work. It is highly recommended that you get contact information from your classmates to find out what you have missed. Also, should I miss class (ill, off campus, weather related, conferences), please check under Canvas Announcements for any change, directions, or assignments.

Assignments – See Homework Rubric. There will be some in-class work, exercises, and homework that will figure into your final grade. All assignments are due at the beginning of class – the day listed on the schedule. Consult your schedule for these due dates. Although I typically do not accept late work, if you do turn a major report or assignment in late, your grade will be dropped the equivalent of one-half letter grade. Also, take pride in your work; take yourself and your work seriously. Don’t present/turn in work that is sloppy: crumped, mangled, with coffee or food stains, or is folded. See homework rubric; be thoughtful with the presentation and content of your work.

While I do provide the major writing assignment sheets, I will post all assignments, handouts, and exercises on Canvas. Please print or read out whatever necessary before the class session.

Laptop Use - You may NOT use a laptop unless cleared with me (or DRC) first, or you have purchased the e-version of the text. Please let me know so I won’t growl at you in class.

Reading – Let’s be clear: You need to purchase the book (or e-version) and you need to read if you want to complete the assignments and pass this class. Please have all assigned reading completed on the dates noted on the schedule, and have it read before the class meets. Okay, to ensure that you are reading the assigned chapters/materials, there will be a pop reading quiz. This is a closed book, closed notes quiz. If you’ve done your reading, you should be able to pass the quiz. There will no trick questions. You cannot make this up. Along with this, class discussions will be based primarily on technical communication principles you are learning, so be prepared to participate by understanding the information in the assigned reading. Through discussion, we will learn and strengthen technical writing strategies and their practical applications.

Collaboration – You will be expected to work in groups either in discussions or on course projects. As professionals, you will be frequently working in collaboration with your peers/colleagues. Remember, group work is vital not only for your grade, but to your peers as well. Chapter 4 in the Markel text explains further about collaboration. Finally, you may bring in your laptop on days marked “Group work” so you and your group can work in class on your assignments. Just remember to be considerate to your groupmates as you will be with them for approximately 2-3 weeks during a major assignment.

Participation – See Participation Rubric. You will receive points at the end of the quarter for your participation; therefore, speak up, come to class with all of your materials, and have your homework or reading done. Don’t lose points by rudely yawning, goofing off, chatting with our friend, text messaging, listening to your iPod, or refusing to be on task. It is important for you to be present on the days of peer critique because your classmates are counting on your input. You will not receive points on assignments that day if you are not present.

Plagiarism – Just don’t do it. ALL work for this class must be original work. If you have any questions about correct citation methods, or how to safely cite from various sources, it is imperative you ask me for help. Don’t cheat, plagiarize, or perform any other misconduct or serious consequences may follow, including receiving a “0/F” for the assignment or an “F” final grade. Also, there may be a report of the incident filed in the Dean of Students’ Office. All assignments are subject for scanning at , so please save all your e-documents as you may be asked to submit assignments dually – hard copy and on Canvas.

Respect – I am not a fan of disrespect, esp. to me or any of your classmates. This being said, any comments, jokes, or remarks that belittle the worth of an individual’s (or group’s) physical attributes, race, creed, sexual preference, religion, gender, and/or ethnicity are inappropriate and will not be tolerated. If our behavior inhibits the class’s learning and education, you will be asked to leave, and may be directed/reported to the Associate Dean of students and/or Campus Security. Finally, please silence your cell phones or beepers as they are distracting, disruptive, and annoying. Be warned: I will ask you to leave the class or report you to the proper authorities should disruptive situations arise, you’re unprepared, or you’re sleeping. Please refer to the Arts and Humanities Web page for Student Expectations, which apply to all of my classes:

Office Hours – If you have questions or concerns about your assignments, readings, or grade in the class, please see me during office hours (as noted on this syllabus), or make an appointment with me so I can set specific time aside for you. If you need to chat about your topic, please come and see me.

TAKE CARE OF YOURSELF! Stay hydrated, seek counseling and advising for additional help, take deep breaths, anything to ensure your well-being.

Disability Resource Center – The DRC serves students with a wide array of learning challenges and disabilities. If you are a student who has a disability or learning challenge for which you have documentation or have seen someone for treatment and if you feel you may need accommodations in order to be successful in college, please contact us as soon as possible. If you are a student with a documented autism spectrum disorder, there is a program of support available to you. If you are a person who requires assistance in case of an emergency situation, such as a fire, earthquake, etc, please meet with your individual instructors to develop a safety plan within the first week of the quarter.

 The DRC office is located in B132 or you can call our reception desk at 425.564.2498. Deaf students can reach us by video phone at 425-440-2025 or by TTY at 425-564-4110.  Please visit our website for application information into our program and other helpful links at bellevuecollege.edu/drc.

ASSIGNMENTS

All assignments, unless otherwise noted, must be typed or printed in black ink. Use a standard 12-point font (Courier, Times, Ariel), with the exception of PowerPoint or Prezi. Each assignment will have a specific format that will be discussed in class. The standard format is single spacing between lines and double spacing between paragraphs. Follow the directions as stated on the assignment sheets.

|Although I assign points for each individual assignment, this is a rough calculation: |

|Assignment |Percentage (approx.) |

|INFORMAL DOCUMENTS | |

|Email | |

|Report 1: Memorandum | |

|COLLABORATIVE PROJECT | |

|Report 2: Instructions | |

|Presentation (to be graded by peer groups) | |

|FINAL PROJECT | |

|Topic Form | |

|Report 3: Project Proposal | |

|Report 4: Project Data Report | |

|Report 5: Final Project Report | |

|ROUGH DRAFTS/PEER CRITIQUES | |

|POP READING QUIZ | |

|PARTICIPATION | |

GRADING SYSTEM

Remember, attendance, punctuality, participation affects your overall grade.

|A |A- |B+ |B |B- |

|PREPARATION FOR CLASS |You bring all your |You usually bring all |You frequently “forget” to |You frequently ask to borrow |

| |materials. You’re ready to |materials. You are ready to |bring required materials to |materials from classmates. You|

| |work once the class starts. |work once class starts. |class; haven’t bought the |are rarely ready to start when|

| | | |book; often not ready to |class starts. Maybe you walk |

| | | |begin when class starts. |in late? |

|FREQUENCY OF PARTICIPATION |Your hand is almost always |Your hand is often raises |Your hand is seldom raised. |You do not volunteer to |

| |raised during class |during class discussions. | |contribute to class |

| |discussions. | | |discussions. |

|QUALITY OF PARTICIPATION |Students who fall into this |Students who fall into this |Students who fall into this |Students who fall into this |

| |category offer thoughtful |category participate but as |category tend to come to |category either don’t come to |

| |and critical commentary and |a whole, responses tend to |class and pay attention, but|class, don’t contribute at all|

| |analysis. |be general, may go off |they rarely participate. |to the discussion, fall |

| |You raise questions, explore|topic, and may not |When you do, it is more |asleep, are caught texting, |

| |difficult concepts, |engage/connect/refer back to|likely than not to simply |tweeting, and/or completing |

| |theories, and refer back to |or with the text. |echo someone else’s opinion |assignments for other classes.|

| |the text. | |and/or “easy” questions. | |

| | | | |You also appear unengaged in |

| | | | |class discussion. |

| | | | | |

| | | | | |

| |You also do not pose as a |Your comments may be |Your comments are |Your comments are |

| |disruption/distraction to |unnecessary, inappropriate. |unnecessary, inappropriate. |inappropriate and may be asked|

| |the class (unnecessary, |(#8 on the syllabus |#8 on the syllabus) |to leave the class. (#8 on the|

| |inappropriate comments) |policies) | |syllabus) |

|GROUP WORK |You are always on task and a|You complete group |You sometimes need to be |You give very little effort |

| |leading and/or equal partner|activities and pair |reminded to stay on task |during pair and group |

| |during pair and group |activities. You are an equal|during group or pair |activities and are often off |

| |activities. Your peers would|partner for the most part |activities OR you carelessly|task. You appear |

| |likely describe you as |but are less helpful and/or |rush through activities. |disinterested, disengaged and |

| |enthusiastic, helpful, |actively engaged than | |you bring down the morale of |

| |critical, and an actively |someone in the “Outstanding”| |your group. (Sitting like a |

| |engaged team member. |category. | |lump) |

|LISTENING |You actively listen when the|You listen when the |You sometimes listen when |You “tune” out and sit like a |

| |instructor and your fellow |instructor and your fellow |the instructor and your |lump when the instructor and |

| |students speak during class.|students speak in class but |fellow students speak in |fellow students begin speaking|

| | |you may appear distracted at|class. At times, you may be |in class. Rather than listen, |

| | |times. |seen texting, tweeting, |you are openly disengaged and |

| | | |completing assignments for |can almost always be found |

| | | |other courses, talking to |texting, sleeping, completing |

| | | |your friends during class |homework for other classes, |

| | | |discussions. |etc. |

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There’s more assistance available for your success:

▪ TRIO, MCS, Veterans Admin Programs, Women’s Center, Counseling, Advising, and Financial Aid are located in the B building.

▪ Writing/Reading Lab and Academic Tutoring can be found in D204

▪ Open computers and printers are in N250 and C bldg. The library also has computer use.

▪ See separate handout for a list of all Student Support Services and appropriate contact information. The link:

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