Sage ESS Installation and Setup Guide

Sage HRMS 2014 Sage Employee Self Service

Installation and Setup Guide

October 2013

This is a publication of Sage Software, Inc.

Document version: April 17, 2014

Copyright ? 2014. Sage Software, Inc. All rights reserved. Sage, the Sage logos, and the Sage product and service names mentioned herein are registered trademarks or trademarks of Sage Software, Inc. or its affiliated entities. All other trademarks are the property of their respective owners. Your use of this document and the Sage product(s) described herein is governed by the terms and conditions of the Sage End User License Agreement ("EULA") or other agreement that is provided with or included in the Sage product. Nothing in this document supplements, modifies or amends those terms and conditions. Except as expressly stated in those terms and conditions, the information in this document is provided by Sage "AS IS" and Sage disclaims all express, implied or statutory warranties of any kind, including but not limited to the warranties of merchantability, fitness for a particular purpose or of non-infringement. No implied license is granted to you under any Sage intellectual property or trade secret right. Sage reserves the right to revise, supplement, or remove information in this document at any time without notice to you or others.

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Table of Contents

Overview.................................................................................................................... 5

Critical Information for Security ................................................................................5 Installing Sage Employee Self Service on a New Server....................................... 6

Before You Begin ............................................................................................................................ 6 Installing Sage Employee Self Service ......................................................................................... 7

Upgrading Sage Employee Self Service ............................................................... 11

Before You Begin .......................................................................................................................... 11 Upgrading Sage Employee Self Service..................................................................................... 11

Sage Employee Self Service System Maintenance............................................. 13

Configuration and Settings ......................................................................................................... 13

SQL Server ..............................................................................................................................................14 Keys .........................................................................................................................................................14 Email ........................................................................................................................................................ 14 Sage HRMS.............................................................................................................................................14 Sage Employee Self Service ..................................................................................................................15

SQL Maintenance.......................................................................................................................... 15 Server Errors.................................................................................................................................. 16 Benefit Calculation Errors ........................................................................................................... 17 Duplicate Key Report................................................................................................................... 17 Remove Logins.............................................................................................................................. 18 Web Security ................................................................................................................................. 19

Recommended Setup ............................................................................................................................20

Scheduled Backup and Restore .................................................................................................. 20

Setting Up Sage Employee Self Service................................................................ 22

Setting Up Sage HRMS for Sage ESS ......................................................................................... 22

Assigning Secondary Supervisors.......................................................................................................22 Updating Email Addresses ..................................................................................................................23 Reviewing Attendance Plan Setup......................................................................................................23 Preparing Data to Use in Sage eRecruiter ..........................................................................................23

Setting Up Sage Employee Self Service ..................................................................................... 25

Sage HRMS 2014 | Sage Employee Self Service Installation and Setup Guide iii

Setting Up Pages ....................................................................................................................................25 Defining Display, Message Center, and Email Settings ...................................................................26 Defining Custom Content ....................................................................................................................27 Defining Global Approvers and Global Application Questions.....................................................27 Assigning Roles .....................................................................................................................................27 Setting Up Logon Parameters ..............................................................................................................28 Setting Up Applicant Logon Parameters............................................................................................29

Defining System Settings............................................................................................................. 29

Defining Time Off..................................................................................................................................31

Customizing Sage Employee Self Service (optional)............................................................... 32

Adding a Custom Message on the Logon Page.................................................................................32 Adding a Company Logo and Name..................................................................................................32 Adding Links to External Intranet or Internet Sites..........................................................................32 Posting Company Documents .............................................................................................................32 Adding a New Menu Item ...................................................................................................................32 Adding Text to Pages ............................................................................................................................33 Displaying User-Defined Fields ..........................................................................................................33

Sage HRMS Tables and Keys used by Sage Employee Self Service .................. 34

Sage HRMS 2014 | Sage Employee Self Service Installation and Setup Guide iv

Overview

Important! Before beginning this installation, read the Sage Employee Self Service Pre-Installation Guide. This product should be installed only by a certified Channel Partner or member of the Sage Professional Services Group. This guide is provided to help you install and set up Sage Employee Self Service (Sage ESS). It includes the following topics:

? Install Sage Employee Self Service ? Upgrade Sage Employee Self Service to version 2014 ? Sage Employee Self Service System Maintenance ? Set Up Sage Employee Self Service

Critical Information for Security

Important!

It is of critical importance for the security of company and employee data that the Master password is set to a strong password after the installation of Sage Employee Self Service. A strong password is one that is hard to detect both by humans and by a computer program. Two things make a password stronger: (1) a larger number of characters, and (2) mixing numeric digits, upper and lower case letters and special characters ($, #, etc.). For instructions to change your Master password, see Help in Sage HRMS or Sage Employee Self Service, or contact Sage Customer Support at 1-800-829-0170. (U.S.) or 1-800-330-2607 (Canada).

Sage HRMS 2014 | Sage Employee Self Service Installation and Setup Guide 5

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