Employee Self Service (ESS) Instructions

Employee Self Service (ESS) Instructions

The Employee Self Service site is the entryway to all personal information for users. The opportunity to view and print paystubs and W-2s is just the beginning. There are many updates a user can make, including changes to direct deposit information, W-4 exemptions, and personal information. The viewing capabilities take it a step further with displays of benefit enrollment and ethnic group. This instructional document is provided to elaborate on various tools within the ESS application. There are also other informational documents available via the hyperlinks in the "Helpful Links" box at the bottom of the login page.

Accessing ESS: Internal Access (within Met Council network): On MetNet, choose Employee Resources > Employee Self Service Or type pspess into the browser's URL address field External Access (outside Met Council network):

For assistance with ESS: Login issues (e.g. password reset): ServiceDesk@metc.state.mn.us or 651-602-1498 (extension 1498) The Service Desk will need to know your employee ID (badge number) for password reset requests. Questions or issues using ESS: ESS.HRIS@metc.state.mn.us

The ESS Help Desk's normal business hours are 8am to 4:30pm Monday through Friday (except holidays).

Updated 01/13/2021 Page 1

TABLE OF CONTENTS

Password

Security Responses for Forgotten Password

3

Forgotten Password

4

Change Password

6

Personal Information

Personal Information Summary

7

Home and Mailing Address

8

Phone Numbers

9

Email Addresses

9

Emergency Contacts

10

Name Change

11

Ethnic Group

13

Veteran Status

14

Disability

15

Job History

16

METC Digital Image Consent

16

Payroll and Compensation

View Paycheck

17

Direct Deposit

19

My Total Compensation

22

W-4 Tax Information

23

View W-2 Form

24

W-2/W-2c Consent

25

Benefits

Benefits Summary

26

1095-C Consent

27

View Form 1095-C

28

Add/Modify/Submit Expenses

29

eLOD Request

32

Logging out

33

Questions and assistance

34

Page 2 | METROPOLITAN COUNCIL | ESS instructions

Password Because ESS provides access to information like your bank information for direct deposit,

it is important that you do not share your ESS password or allow your browser to save your ESS password for you. Passwords expire every 90 days. Password requirements, such as the number of characters or required characters, are displayed on the Change Password screen. Security Responses for Forgotten Password You will be required create a new password and enter answers to the three security questions the first time you log in and any time the Service Desk manually resets your password. Please make entries in all six fields and then click the Submit Change button.

Note: The location of the Submit Change button may vary depending on the size of your screen.

Page 3 | METROPOLITAN COUNCIL | ESS instructions

 Forgotten Password 1. Click on Forgot your password?

2. Enter your User ID (employee/badge number) and click Continue. 3. Answer the security questions and click Retrieve New Password.

Page 4 | METROPOLITAN COUNCIL | ESS instructions

The system-generated password will appear on the screen after you answer your three security questions correctly.

? You should write down the auto-generated password exactly as shown and type it into the password field rather than using copy and paste.

? If you use copy/paste to transfer the temporary password to the login screen, be aware that an extra space may be included at the end of the copied text; you must remove any extra space from the end before the pasted password can be accepted. You can count the dots in the password field to verify the number of dots equals the number of characters in the temporary password. Some browsers display an eye icon in the password field; if present, you can click that icon to peek at the password entry. If you are unable to log in, the Service Desk can manually reset your password. Contact them at ServiceDesk@metc.state.mn.us or 651-602-1498. They will need to know your employee ID (badge number).

Page 5 | METROPOLITAN COUNCIL | ESS instructions

 Change Password 1. Under Main Menu, click Change My Password. 2. Enter your current password and then your new password in the appropriate fields and click Change Password.

You will receive this message on-screen upon successful completion:

Page 6 | METROPOLITAN COUNCIL | ESS instructions

 ................
................

In order to avoid copyright disputes, this page is only a partial summary.

Google Online Preview   Download