USB C Multiport Adapter with Ethernet - Cable Matters

[Pages:12]USB-CTM Multiport Adapter with Ethernet Model 201014

Check for updated Thunderbolt driver information at macOS may require Ethernet drivers downloads

User Manual Email: support@

USB-CTM Multiport Adapter with Ethernet

Table of Contents

1. INTRODUCTION .................................................................... 1 1.1 Introduction 1.2 Copyright and Trademarks 1.3 FCC Compliance Statement

2. PRODUCT OVERVIEW 2.1 Package Contents 2.2 Product Description ........................................................................ 2 2.3 Product Features 2.4 System Requirements

3. CONNECTION AND OPERATING INSTRUCTIONS ............ 3 3.1 Application Diagram 3.2 Connecting to a LAN or router ....................................................... 4 3.3 Connecting a USB Peripheral Device.....................................5 3.4 Connecting a VGA Display ............................................................ 6 3.5 Connecting an HDMI Display ......................................................... 7 3.6 Troubleshooting Tips for Windows ................................................ 8 3.7 Troubleshooting Tips for Mac ........................................................ 9

4. TECHNICAL SPECIFICATIONS..........................................10 5. WARRANTY AND SUPPORT

5.1 Customer Support and Contact Information 5.2 Warranty Information 5.3 Limitations of Liability



USB-CTM Multiport Adapter with Ethernet

1. Introduction

1.1 Introduction

Thank you for your purchase from Cable Matters? Inc., the `Reliable Connectivity' company. This User Manual provides an overview of the features and installation of your new

USB-CTM Multiport Adapter with Ethernet

Please read these instructions carefully before connecting, operating or configuring this product. Please keep this user manual for future reference.

Contact support@ for questions or product support.

1.2 Copyright and Trademarks Specifications are subject to change without notice. Cable Matters is a registered trademark or trademark of Cable Matters Inc. All rights reserved. All other trademarks are the property of their respective owners.

USB Type-CTM and USB-CTM are trademarks of USB Implementers Forum

1.3 FCC Compliance Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1) This device must not cause harmful interference, and 2) this device must accept any interference received, including interference that may cause undesired operation.

2. PRODUCT OVERVIEW 2.1 Package Contents Please check that the following items are contained in the package:

1 x USB-CTM Multiport Adapter with Ethernet 1 x User Manual (available in a PDF from )



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USB-CTM Multiport Adapter with Ethernet

2.2 Product Description

The Cable Matters? USB-CTM Multiport Adapter with Ethernet is an essential companion for computers with a USB-C or ThunderboltTM 3 port. Connect to a Gigabit network, install a USB peripheral device, and connect a display with VGA or HDMI input. All this with a single USB-powered adapter that is compatible with both the Windows and macOS.

2.3 Product Features

? Lightweight adapter weighs only 2 ? ounces ? Connect a display with VGA or HDMI input ? Connect to a Gigabit Ethernet network ? Connect a USB peripheral such as a flash drive, keyboard or mouse ? Supports 4K UHD HDMI video resolutions up to 3840 x 2160 @ 30Hz ? Supports VGA video resolutions up to 2048 x 1152 @ 60Hz ? ThunderboltTM 3 port and USC-C compatible

2.4 System Requirements

Computer Supported OS

Display:

USB 3.1 Type-C / ThunderboltTM 3 computer port Windows 10 macOS 10.9 or higher HDMI input port and an HDMI Cable VGA input port and a VGA Cable

Gigabit Network:

LAN or router with an RJ45 Port Cat 6 Ethernet cable macOS requires a driver download from downloads

USB 3.0

USB 2.0 or 3.0 cable to connect a peripheral device



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USB-CTM Multiport Adapter with Ethernet 3. Connection and Operating Instructions 3.1 Application Diagram

1) Connect to a Gigabit Ethernet Network (download drivers for Mac OS) 2) Connect a USB peripheral 3) Connect a VGA or HDMI display (only 1 can be connected) Note: All Cables to connect to the adapter are sold separately



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USB-CTM Multiport Adapter with Ethernet 3.2 Connecting to a LAN or Router

Link LED Green

Status LED Yellow

Installation Instructions 1) Connect the adapter to a USB-C port on the computer 2) Connect an RJ45 patch cable to the adapter (Cat 6 recommended) 3) Connect the patch cable to a LAN or router port 4) Check the documentation of your LAN or router to configure network access 5) Link and Status LED's should blink to indicate a live connection NOTE: Download the latest drivers if the adapter is not recognized at

downloads

Troubleshooting Tips ? Reboot the computer ? Check that the Link and Status LEDs are lit ? Turn off all wireless connections ? Update the USB drivers from the computer manufacturer ? Test the patch cable with a different device or try another USB port

Windows Search `Device Manager' > Click on Network adapters > ASIX AX88179 USB 3.0 to Gigabit Ethernet Adapter Mac Apple Menu > System Preferences > AX88179 USB 3.0 to Gigabit Ethernet



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USB-CTM Multiport Adapter with Ethernet 3.3 Connecting a USB Peripheral Device

SuperSpeed USB 3.0 data transfer rate up to 5 Gbps

Installation Instructions 1) Connect the adapter to a USB-C port on the computer 2) Connect a USB 2.0 or 3.0 device to the adapter (sold separately) 3) The device should be recognized after downloading any needed drivers 4) Always Safely Remove or Eject the device before unplugging

Troubleshooting Tips ? USB 3.0 port will only charge a low power device like a smartphone ? Test the USB device with a different computer ? Try a different USB cable

Windows Search Device Manager > Click on USB Serial Bus Devices > Look for USB-C Multiport Adapter Mac Apple Menu > System Report > Hardware > USB > USB 3.0 Bus > USB-C Multiport Adapter

Contact support@ with a description of your hardware configuration and your computer OS



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USB-CTM Multiport Adapter with Ethernet

3.4 Connecting a VGA Display

Supported Resolutions

Installation Instructions

2048 x 1152 @ 60Hz 1920 x 1080 @ 60Hz 1366 x 768 @ 60Hz 1360 x 768 @ 60Hz 1280 x 768 @ 60Hz 1280 x 720 @ 60Hz 1024 x 768 @ 60Hz

1) Connect the adapter to a USB-C port on the computer 2) Connect a VGA cable (sold separately) to the adapter 3) Connect the cable to the VGA input of the display 4) Select the VGA input from the display menu

Troubleshooting Tips ? Only 1 display can be connected at a time to the adapter ? DisplayPort Alternate mode must be supported by your computer ? Audio is not supported over VGA, transmit it separately ? HDCP is not supported over VGA for viewing protected content ? Use a VGA cable in the shortest length necessary ? Test with a different VGA cable

Windows (Duplicate or Extend the Display) Press Windows Logo + P or Search Display > Click Adjust Resolution

Mac (Duplicate or Extend the Display) Apple Menu > System Preferences > Displays > Select the Arrangement Tab > Choose to Duplicate or Extend the display



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