1 Underline the examples of We-attitude in the below ...



1 Underline the examples of We-attitude in the below letter then revise to reflect You-attitude.

May I take this opportunity to express my thanks for the account you recently opened

with our store. We are pleased to furnish a wide variety of products for the home or

individual customers.

We want you to take full advantage of our store services, for we have the largest stock

in the city. Also we make deliveries of our customers' purchases free of charge within

30 miles of our store.

We welcome you to Bekinson's. If we can be of additional service in any manner,

please call on us.

2. Change the following sentences so that they emphasize you- attitude and reader benefit(s).

a. We allow 2 percent discount for cash payments.

b. This is just the kind of job I am looking for, since it

offers me a chance to get practical experience in personnel

work.

c. We value your patronage, for satisfied customers are the

foundation of our success.

d. Since we have our own obligations to meet, we must ask your

immediate attention to your past-due account.

e. We hope to have the pleasure of showing you what we think is

the finest assortment of Italian boots in the city.

3. Revise the following for “You” attitude, organization (direct or indirect), and mechanics.

Professor Anne Brewer,

I think I was unfairly awarded a “C” in your accounting class last term and think you should change it to a “B.” It was a difficult term and I’d hate to go over your head with this matter. I don’t get any money from home, and I have to work mornings at the Pancake Haus (as a cook), so I have to rush to make your class, and those times I missed your class were because they wouldn’t let me off work because of some special events at the Pancake Hause (unlike some other students who just take off or show up when they choose). On the midterm exam, I originally got 75 percent , but you said in class that there were two different ways to answer the third question and that you would change the rades of students who used the “optimal cost” method and had been counted off six points for doing this. You didn’t change my grade!!! I got 80 percent for the final, which is clearly a “B.” I really enjoyed your class.

Thanx (

M. Booth

Professor Anne Brewer;

I was in your accounting class, 1023-004, this past term. This email is in regard to my final grade and I wanted to discuss options to potentially changing my grade. During the exam, I remember you discussing that there were two different answers for question three. I noticed I had a 75 on the midterm and I believe I did not receive the extra 6 points. I would appreciate you looking into the matter and changing my grade to an 80.

I do appreciate your understanding and thank you for your time.

Regards,

@123456

Mary Booth

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