Quick Reference Guide – How to access the Quality ...



Guide for providersGuide for providersQuick Reference Guide – how to access the Quality Indicator ReportsStaff MemberStaff MemberTeam LeaderTeam Leader AdministratorAdministratorThis guide helps you access the Quality Indicator Reports in the My Aged Care Provider portal. If you are a staff member, team leader or administrator with access to the QI application, then you can access your facility’s QI reports.How do I access my facility’s Quality Indicator Reports?How to read my facility’s Quality Indicator ReportsQI002 - Facility Summary Quarterly ReportQI003 - Facility Detailed Quarterly ReportQI005 - Quality Indicator ReportMore informationHow do I access my facility’s Quality Indicator Reports?To access Quality Indicator Reports follow the steps below.1.From the landing page, click on the ‘Reports’ tile.2.Select the report you want to view or download.3.You must fill in the three mandatory fields to request a report.4.Click on the Facility field and choose the appropriate facility.5.Click on the Quarter field and choose the appropriate quarter.6.Click on the Output Type field and choose the format you would like the report to be produced in. That is, PDF (for printing), CSV and Excel (for extracting data), or HTML (for viewing in an internet browser).7.Once all the mandatory fields are completed, click on the ‘Request report’.8.The report will then be generated.9.Once the report is generated, you can choose to open save,or cancel the report.10.Click open or save to view the report.11.All recently requested reports can be accessed from the Reports and forms page.How to read my facility’s Quality Indicator ReportsYou can run three reports and a data extract for your facility through the My Aged Care Provider Portal Reports tab. The following pages show examples of the three reports. The data extract is just the data that was entered for your facility.QI002 - Facility Summary Quarterly ReportQI003 - Facility Detailed Quarterly ReportQI005 - Quality Indicator ReportMore informationFor more information refer to the National Aged Care Quality Indicator Program resource manual for residential aged care facilities.You can also call the My Aged Care Service Provider and Assessor Helpline on 1800?836?799. If you have clinical issues, you can ask the call centre staff to escalate the issue to the tier 2 team for resolution. ................
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