Information we may collect from you



Peaceful Paws Therapy and TrainingPrivacy Policy in Line with the GDPRAt Peaceful Paws we are committed to protecting and respecting your privacy.The following sets out how we will collect , use and store any data collected from you, including personal contact information and consultation information gathering documents as well as the use of images and reviews etc.Please read the following and if you agree to our policy sign the document to give permission for us to act in accordance with this policy. This will also be available on the website and the Facebook Group the purpose of the Data Protection Act 1998 (the Act), the data controller Peaceful Paw Therapy an Training, Taunton rmation we may collect from youWe may collect and process the following data about you:This may include your name, address, e-mail address and phone number, and sometimes photographs. We may take notes and create a report, from a consultation or discussion in a class, about you, your home circumstance , the details and history of your pets needs in relation to the nature of the consultation requested. You are at liberty to deny this information be collected and store in a report.We may collect feedback or request recommendations or testimonials. This may include use for marketing and social media.We ask in the agreement form offered for you to complete that you agree to the above information being stored and used subject to the agreement given.How we use this informationWe use information held about you in the following ways: Information you give to us. We will use this information: To provide a clear plan for the programme/services requested.To keep a record of meetings and any concerns raised and progress made, this will be used to create a report, a copy of which will be shared with you electronically within 48 hours.If you are an existing client we will only contact you by electronic means (phone, e-mail or SMS) with the consultation information or any other information reqested in line with our agreement at the outset of the programme. We will not provide or permit third parties the use of your data, We may use email, hone or SMS to notify you about additional events, services or changes to a programme. This information will be detained securely for up to 7 years in accordance with the Vet rmation we collect about you. We will use this information: to enable you to access all the services in an efficient manner and to engage with us for your own support and needs. to improve our services through feedback and discussion. to allow you to participate in the specific social media attached to the Peaceful Paws brand. This includes Peceful Paws Facebook Group, Peaceful Paws Website and any other Social Media activity , when you choose to do so; to make every effort to keep our site and groups safe and secure; to measure or understand the effectiveness of the programmes we offer.Disclosure of your informationWe will not share your personal information with any member of our group, or sell to a third party without discussion and your written agreed permission beforehand. Where we store your personal dataThe data that we collect from you may be transferred to, and stored on a PC, Email account, a pendrive for this purpose.By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.All information you provide to us is stored securely . Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our electronic presence; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.Your rightsYou have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes.You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at Peacefulpawstherapy@Our site may, from time to time, contain links to and from the websites of our recommended websites or practitioners. , If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.Access to informationThe Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act.Changes to our privacy policyAny changes we may make to our privacy policy in the future will be posted on the Facebook page “Peaceful Paws Holistic Therapy and Training” and on the Website Where appropriate we will let you know by by e-mail. Please check back frequently to see any updates or changes to our privacy policy.ContactQuestions, comments and requests regarding this privacy policy are welcomed and should be addressed to Peacefulpawstherapy@GDPR Permission to keep and use date Agreement Client Name Date By using the services of Peaceful Paws Therapy I agree to be bound by these terms and conditions of use.I agree to share with Peaceful Paws information about my own and my pets circumstances and needs as appropriate for the puroses of a consultation or training or therapy discussion . I understand that I can request to not share specific information at any time and can ask for it to be removed. I understand that my data will be stored on computer, data stick and hard copy as needed. I understand that Peaceful Paws will keep this safely.I understand that Peaceful Paws may revise these terms of use at any time by amending the policy and changing the files on the website and Facebook page.. I agree to check this page from time to time to take notice of any changes we made, as they are binding on you.By using this website I agree to the terms as set out in our Privacy Policy I agree to photos videos and case studies being taken by Peaceful paws and subsequently these may be shared by Peaceful Paws on Social Media, website, within marketing and at events.I understand that these photos, videos , case studies may appear within Blogs and as such may be shared amongst other Social media users. I agree that this information can be used and shared within Blogs which are part of the public Domain. I understand I can request this information to be redacted at any time. I understand that Peaceful Paws will not be able to redact items in Blogs already in the Public Domain I have read and agreed to the items 1-8 above and I have read and agree with the Privacy Policy.Name (print) Signed Date. ................
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