Role Description re Director Corporate Services



ClusterDepartment of Planning & EnvironmentAgencyOffice of Environment and HeritageDivision/Branch/UnitTaronga Conservation Society AustraliaLocationTaronga Zoo Classification/Grade/BandClerk Grade 9/10Senior Executive Work Level Standards:Only for Executive positionsKind of EmploymentOngoingANZSCO Code839999PCAT CodexxxDate of ApprovalSeptember 2016Agency Website.auAgency overviewThe Office of Environment and Heritage (OEH) cares for and protects NSW’s environment and heritage, which includes the natural environment, Aboriginal country, culture and heritage, and built heritage. Taronga Conservation Society Australia (Taronga) forms part of the OEH. Taronga’s vision is to create a shared future for wildlife and people. Through our efforts we protect endangered species, increase understanding of wildlife and inspire community action.Primary purpose of the roleTo manage and maintain all aspects of Taronga’s infrastructure and facilities whilst ensuring best practice asset management strategies, systems and procedures by ensuring the most effective use of Taronga’s facilities and assets. Key accountabilitiesManage facilities ensuring the day to day operations of the zoo are managed efficiently and effectively in order to provide the highest standards of presentation, staff and visitor safety, and visitor experience.Manage internal stakeholder relationships to promote and facilitate the adoption of Total Asset Management principles and practices throughout Taronga, especially with regard to the Capital Works Plan. Oversee and monitor the management of maintenance and asset management projects to ensure results that are effective, economical, timely, environmentally sound and in accordance with Taronga’s strategic vision.Review the costs associated with necessary asset refurbishment and maintenance work and contribute to submissions to negotiate appropriate funding with Treasury and other agencies.Monitor and direct Facilities’ budget and operations to ensure effective co-ordination and utilisation of resources across the Branch.Oversee the planning of an asset maintenance schedule to ensure co-ordination across the Capital Works & Infrastructure Division and consideration of the needs of Taronga’s stakeholders.Develop, monitor and report on standards, including quality, performance, timeliness, and compliance, to ensure that the work of the Facilities Branch is performed satisfactorily, in a timely manner and in accordance with legal requirements and professional standards.Participate in the tender, vendor selection and contract establishment processes for asset management and maintenance projects to ensure quality service providers are employed and effective contracts established.Key challengesIntegrate the work of the three sections given the diversity of staff’s experience, knowledge and expertise.Ensuring the asset maintenance and management needs of Taronga’s stakeholders are met given the range of stakeholders who use the facilities.Ensuring a co-ordinated management system is taken throughout Taronga given that only some elements of this approach are adopted currently and hence there is a need to educate and encourage its use by a range of stakeholders; Promoting a longer term view of asset management by the Development Branch given the focus on delivering Master Plan projects in the shorter term; andImplement continuous improvement processes for all areas of facilitates management.Key relationships WhoWhyInternalDirect Reports/TeamTo provide leadership, management, information and performance feedback; to receive support and information; and to ensure ongoing communication, professional working relationships, and a positive and productive team cultureManagement and other Taronga colleaguesTo work professionally and collaboratively together; to provide/receive support, information and services; and to ensure ongoing communication and professional working relationshipsExternalStakeholders (which may for example include zoo visitors, consultants, contractors, suppliers, sponsors, media, auditors, government agencies and/or authorities)To receive/provide information, direction, excellent customer service and/or work collaboratively together; and to represent Taronga in a professional and ethical manner.Role dimensionsDecision making This position has overall responsibility for ensuring asset maintenance and system development projects are effectively managed and outcomes delivered. This position has overall responsibility for the management of staff within the facilities branch. This role is expected to follow management instructions and uphold Taronga’s Code of Conduct, Policies, Procedures, Charters (WHS, Customer Service and Animal Welfare) and Environmental Sustainability endeavours.Take reasonable care of own safety and ensure own conduct does not adversely affect the health and safety of others.Project a positive company image, work constructively as a Taronga team member, and report Taronga Compliance breaches.Reporting lineThis position reports to Director, Property & Infrastructure.Direct reports The following role/s report directly to the position:Asset Operations Manager(s)Administrative AssistantSupervisor, Works and TradesBudget/Expenditure The role must operate with the financial delegations in accordance with Taronga and NSW Government finance policy and procedures.Essential requirementsTertiary or Trade qualifications in Facilities Management, Project Management of Construction or an equivalent combination of knowledge, skills and experience. Hold a current NSW Drivers Licence or ability to have existing license formally recognised, including manual vehicle operator. Maintain a current NSW White Card for Construction at your own expense. Hold or the ability to obtain NSW Firearms license. Obtain and maintain a current paid NSW Working with Children Check at own expense.Capabilities for the roleThe NSW Public Sector Capability Framework applies to all NSW public sector employees. The Capability Framework is available at psc..au/capabilityframeworkCapability summary Below is the full list of capabilities and the level required for this role. The capabilities in bold are the focus capabilities for this role. Refer to the next section for further information about the focus capabilities.NSW Public Sector Capability FrameworkCapability GroupCapability NameLevelDisplay Resilience and CourageAdvancedAct with IntegrityAdeptManage SelfAdeptValue DiversityAdeptCommunicate EffectivelyAdvancedCommit to Customer ServiceAdeptWork CollaborativelyAdvancedInfluence and NegotiateAdvancedDeliver ResultsAdeptPlan and PrioritiseAdvancedThink and Solve ProblemsAdeptDemonstrate AccountabilityAdeptFinanceAdeptTechnologyIntermediateProcurement and Contract ManagementAdeptProject ManagementAdeptManage and Develop PeopleAdvancedInspire Direction and PurposeAdeptOptimise Business OutcomesAdeptManage Reform and ChangeAdeptFocus capabilitiesThe focus capabilities for the role are the capabilities in which occupants must demonstrate immediate competence. The behavioural indicators provide examples of the types of behaviours that would be expected at that level and should be reviewed in conjunction with the role’s key accountabilities.NSW Public Sector Capability FrameworkGroup and CapabilityLevelBehavioural IndicatorsPersonal AttributesDisplay Resilience and CourageAdvancedStay calm and act constructively in highly pressured and unpredictable environmentsGive frank, honest advice in the face of strong, contrary viewsAccept criticism of own ideas and respond in a thoughtful and considered wayWelcome new challenges and persist in raising and working through novel and difficult issuesDevelop effective strategies and show decisiveness in dealing with emotionally charged situations, difficult and controversial issuesPersonal AttributesAct with IntegrityAdeptRepresent the organisation in an honest, ethical and professional way and encourage others to do soDemonstrate professionalism to support a culture of integrity within the team/unitSet an example for others to follow and identify and explain ethical issuesEnsure that others understand the legislation and policy framework within which they operateAct to prevent and report misconduct, illegal and inappropriate behaviourRelationshipsCommunicateEffectivelyAdvancedPresent with credibility, engage varied audiences and test levels of understandingTranslate technical and complex information concisely for diverse audiencesCreate opportunities for others to contribute to discussion and debate Actively listen and encourage others to contribute inputsAdjust style and approach to optimise outcomesWrite fluently and persuasively in a range of styles and formatsRelationshipsWork CollaborativelyAdvancedBuild a culture of respect and understanding across the organisationRecognise outcomes which resulted from effective collaboration between teams Build co-operation and overcome barriers to information sharing and communication and collaboration across the organisation and cross governmentFacilitate opportunities to engage and collaborate with external stakeholders to develop joint solutionsResultsDeliver ResultsAdeptTake responsibility for delivering on intended outcomes Make sure team/unit staff understand expected goals and acknowledge successIdentify resource needs and ensure goals are achieved within budget and deadlines Identify changed priorities and ensure allocation of resources meets new business needsEnsure financial implications of changed priorities are explicit and budgeted forUse own expertise and seek others' expertise to achieve work outcomesResultsPlan and PrioritiseAdvancedUnderstand the links between the business unit, organisation and the whole-of-government agendaEnsure business plan goals are clear and appropriate including contingency provisionsMonitor progress of initiatives and make necessary adjustmentsAnticipate and assess the impact of changes, such as government policy/economic conditions, to business plans and initiatives, and respond appropriatelyConsider the implications of a wide range of complex issues, and shift business priorities when necessaryUndertake planning to transition the organisation through change initiatives and evaluate progress and outcome to inform future planningBusiness EnablersProcurement and Contract ManagementAdeptApply legal, policy and organisational guidelines and procedures in relation to procurement and contract managementDevelop well written, well-structured procurement documentation that clearly sets out the business requirementsMonitor procurement and contract management processes to ensure they are open, transparent and competitive, and that contract performance is effectiveBe aware of procurement and contract management risks, and what actions are expected to mitigate these Evaluate tenders and select providers in an objective and rigorous way, in line with established guidelines and principlesEscalate procurement and contract management issues where requiredPeople ManagementManage and Develop PeopleAdvancedRefine roles and responsibilities over time to achieve better business outcomesRecognise talent, develop team capability and undertake succession planning Coach and mentor staff and encourage professional development and continuous learningProvide timely, constructive and objective feedback to staffAddress and resolve team and individual performance issues, including serious unsatisfactory performance, in a timely and effective wayImplement performance development frameworks to align workforce capability with the organisation's current and future priorities and objectivesPeople ManagementOptimise Business OutcomesAdeptInitiate and develop longer-term goals and plans to guide the work of the team in line with organisational objectivesAllocate resources to ensure achievement of business outcomes and contribute to wider workforce planningEnsure that team members base their decisions on a sound understanding of business principles applied in a public sector contextMonitor performance against standards and take timely corrective actionsKeep others informed about progress and performance outcomes ................
................

In order to avoid copyright disputes, this page is only a partial summary.

Google Online Preview   Download