WebGrants FAQ Q: A: you can run your own reports

[Pages:2]WebGrants FAQ

Q: If I can get the FAFSA completion data from someone else who has access to WebGrants, why do I need to get my own login?

A: With access to WebGrants, you can run your own reports to verify that: 1) the FAFSA application and the high school GPA records are matched for your students so that the GPA verification is complete. 2) there is an "EFC" generated. This means that the FAFSA application is complete and an "Expected Family Contribution" has been generated, which is the key to financial aid awards. If the report says: "No EFC," then that application must be corrected for any errors or omissions to make sure the student gets the aid they are eligible for.

Having your own WebGrants login streamlines your tracking process. WebGrants access also gives you the ability to produce aggregate numbers of foster youth students who have submitted the FAFSA.

Q: I've been told I can't get System Administrator (SA) access to WebGrants because there can only be two System Administrators in a school district. Is this true?

A: While it is true that a school district can only have two System Administrators, a County Office of Education can also have two System Administrators. (Note that district-level access is more extensive than county-level access but county SAs can run the WebGrants reports about students' FAFSA/CADAA completion status. Districts have deeper access to such things as award levels.)

Q: My System Administrator access is being held up because one or more of the schools on my application do not have a current "FAFSA/Dream Act Completion Program Agreement" on file with CSAC. What do I do?

A: In order to receive the high school level reports, each school must have a FAFSA/Dream Act Completion Program Agreement on file with CSAC. (Note that this is the same agreement that approved System Administrators must sign after being approved for access.)

If you get notice that you cannot access WebGrants because Program Agreements are not on file, you can resolve this by calling CSAC School Support at 888-294-0153 and ask them which of the schools on your application do not have the "FAFSA/Dream Act Completion Program Agreement" on file. The CSAC School Support Line will answer this question over the phone if you have only a few schools on your application. If you have three or more schools on your application, you'll need to email a copy of your completed System Administrator Access Request Form (the form that lists all your requested schools) to schoolsupport@csac.. In the body of your email, explain that your System Administrator

Access is being held up due to one or more of the schools on your list not having the program agreement in place. Ask them to tell you which schools do not have this agreement in place.

Once you know which schools do not have the agreement in place, you have a couple of options for how to proceed:

1) Contact the school administrator directly and ask them to complete the form and submit it to CSAC. If the school administrator (in some cases it might be the district administrator that signs on behalf of the school) has signed the form, then you can submit it to CSAC on their behalf. Once all the schools have completed the form, your System Administrator account will go through quite quickly.

2) If you are concerned about the time it might take to get the school signatures, you can delete those schools from your application. CSAC can then approve your application without those high schools (you will not have access to the data from those schools.) However, once you have those signatures (or the schools submit their signed agreements to CSAC directly), you can resubmit your System Administrator access request form with all the schools listed, and get complete access.

Q: Do I also have to sign a FAFSA/Dream Act Completion Program Agreement as a System Administrator?

A: Yes, as a System Administrator you have to have the same FAFSA/Dream Act Completion Program Agreement on file as the schools. Approved System Administrators can sign this form, leaving blank the "Identification Number" on the first page (that is only relevant for schools).

Q: Some of the schools on my list are not accredited so I understand they will not show up in WebGrants. What do students in these schools need to do?

A: In order to qualify for a CalGrant, students in non-accredited schools will need to take a test such as the GED, SAT, HiSet or TASC and submit that test score to CSAC to convert to a GPA prior to the March 2nd deadline.

Q: Some of the schools on my list are accredited, but do not have a College Board Code. What do I do?

A: Ideally, these schools will go through the process of getting a College Board Code. Barring that (or while it is in process), you can email schoolsupport@csac. a list of all students in these schools, together with their corresponding GPA and SSN, and CSAC School Support can upload that information for you under a generic school code they use for this situation.

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