Legal Clinics – Toronto



Referral Agencies

Legal Clinics

Toronto Region - Page 2

Halton Region - Page 10

Niagara Region - Page 15

Simcoe Country Region - Page 20

Employment Services

Toronto Region - Page 25

Halton Region - Page 42

Niagara Region - Page 56

Simcoe Country Region - Page 65

Employment Insurance

Toronto Region - Page 73

Halton Region - Page 76

Niagara Region - Page 81

Simcoe Country Region - Page 85

Corrections

Toronto Region - Page 89

Halton Region - Page 92

Niagara Region - Page 95

Simcoe Country Region - Page 98

Immigration

Toronto Region - Page 102

Agency information was provided by Findhelp Information Services.

Legal Clinics – Toronto

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|Legal Aid Ontario |

|Office phone |416-979-1446 |

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|Toll-free phone |1-800-668-8258 |

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|Fax |416-979-2948 Administration |

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|Email |info@lao.on.ca |

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|Web site |legalaid.on.ca |

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|Address |Provincial Office, 375 University Ave, Ste 404, Toronto, ON, M5G 2G1 |

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|Location |Toronto Central (University Ave-Dundas St W) |

|(Intersection) | |

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|Area served |Ontario |

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|Languages of service |English ; French ; sign interpreters arranged through Canadian Hearing Society and paid by Legal Aid Ontario |

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|Eligibility |Persons with low incomes * see below for specific services |

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|How to apply |Call for information * certificate application -- no appointment needed, but bring all documents related to |

| |case and to personal finances * proof of social assistance required |

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|Physical access |Wheelchair accessible building including main entrance and barrier free washrooms * parking close to entrance |

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|Service description |Free legal information and advice * arranges for payment of lawyers through Legal Aid Certificates in cases |

| |requiring legal representation * out of court settlement conferences for some civil cases |

| | |

| |Legal Aid Certificates -- reimburses participating lawyers for services rendered on behalf of client * |

| |financial assessment required * only granted for some types of legal problems, usually criminal, immigration or|

| |family law matters * client may have to agree to repay all or part of legal fees * seniors who collect |

| |Guaranteed Income Supplement (and do not own property) may have lawyer reimbursed for will preparation |

| | |

| |Advice Lawyer -- people who qualify for legal aid financially but whose particular cases are not eligible for a|

| |certificate are able to receive some assistance and advice, particularly in family law matters or where a |

| |person needs help to file documents |

| | |

| |Community Legal Clinics -- provincial office funds and sets policy for 29 independent, specialty and student |

| |legal clinics in Toronto (indexed under LEGAL SERVICES and its subheadings) * for services beyond information |

| |and advice, clients usually required to meet financial or case eligibility guidelines and not be eligible for |

| |Legal Aid Certificate * formal representation only available in particular areas such as tenant issues, |

| |immigration, pensions, social assistance, Employment Insurance (EI), workers compensation, poverty law * client|

| |may be asked to contribute towards disbursements |

|Legal Aid Ontario |

|Certificate Application |

|Toronto Legal Aid Office |

|University Avenue |

|Office phone |416-598-0200 |

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|TTY phone |416-598-8867 |

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|Fax |416-598-0558 |

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|Web site |legalaid.on.ca |

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|Address |375 University Ave, Ste 204, Toronto, ON, M5G 2G1 |

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|Location (Intersection) |Toronto Central (University Ave-Dundas St W) |

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|Contacts |Heather Robertson, Area Director |

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|Hours |Mon-Fri 8-3:30 * also Tue evenings by appointment for persons working full time |

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|Area served |Ontario |

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|Languages of service |English ; French |

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|Physical access |Wheelchair accessible building including main entrance and barrier free washrooms * parking close to |

| |entrance |

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|Service description |Legal Aid Certificate application office * see main record for Legal Aid Ontario for details |

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|Organization type |Non Profit |

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|Last complete update |2005-09-21 |

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|Legal Aid Ontario |

|Certificate Application |

|Etobicoke Legal Aid Office |

|Dundas Street W |

|Office phone |416-237-1216 |

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|Fax |416-237-0301 |

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|Web site |legalaid.on.ca |

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|Address |5415 Dundas St W, Etobicoke, ON, M9B 1B5 |

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|Location (Intersection) |Etobicoke Central (Kipling Ave-Dundas St W) |

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|Contacts |Vicki Moretti, Area Director |

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|Hours |Mon-Thu 8:30-3:30, Fri 8:30-12 noon |

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|Area served |Ontario |

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|Languages of service |English ; French |

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|Physical access |Wheelchair accessible building including main entrance and barrier free washrooms |

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|Service description |Legal Aid Certificate application office * see main record for Legal Aid Ontario for details |

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|Organization type |Non Profit |

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|Last complete update |2005-09-21 |

|Legal Aid Ontario |

|Family Law Office |

|Office phone |416-348-0001 |

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|Toll-free phone |1-800-331-9618 |

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|Fax |416-348-0829 |

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|Web site |legalaid.on.ca |

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|Address |393 University Ave, Ste 420, Toronto, ON, M5G 2P4 |

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|Location (Intersection)|Toronto Central (University Ave-Dundas St W) |

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|Contacts |Sheilagh O'Connel, Director |

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|Hours |Mon-Fri 9-4 |

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|Area served |Ontario |

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|Languages of service |English ; French |

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|Eligibility |Must qualify and have received a legal aid certificate but not yet retained a lawyer |

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|Physical access |Wheelchair accessible building including main entrance and barrier free washrooms * braille and lowered |

| |elevator buttons * designated parking in lot, close to entrance |

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|Service description |Lawyers specializing in family law * representation for custody, access, restraining orders, divorce, |

| |support, property issues, child protection or Children's Aid cases |

|Legal Aid Ontario |

|Refugee Law Office |

|Office phone |416-977-8111 |

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|Fax |416-977-5567 |

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|Email |refugee@lao.on.ca |

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|Web site |legalaid.on.ca |

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|Address |375 University Ave, Ste 206, Toronto, ON, M5G 2G1 |

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|Location |Toronto Central (University Ave-Dundas St W) |

|(Intersection) | |

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|Hours |Mon-Fri 9-5 |

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|Area served |Ontario |

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|Languages of service |Amharic ; English ; Farsi ; French ; Spanish ; interpreters may be arranged for other languages |

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|Eligibility |Refugee claimants who can obtain Legal Aid certificates * immigration detainees eligible for Legal Aid |

| |certificates |

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|How to apply |Intake interview before or after applying for Legal Aid |

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|Physical access |Wheelchair accessible building including main entrance and barrier free washrooms * parking close to entrance |

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|Service description |Represents refugee claimants at hearings before the Immigration and Refugee Board, and on applications to the |

| |Federal Court * claimants must obtain Legal Aid certificate * lawyer and paralegal assigned to each case |

| | |

| |Also represents immigration detainees at Toronto West Detention Centre and Canada Border Services Agency, |

| |Immigration Holding Centre at detention reviews on a duty counsel basis * detainees must be financially |

| |eligible for legal aid but need not obtain a certificate |

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|Organization type |Non Profit |

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|Last complete update |2005-09-21 |

|Neighbourhood Legal Services |

|Office phone |416-861-0677 |

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|Fax |416-861-1777 |

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|Address |333 Queen St E, Toronto, ON, M5A 1S9 |

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|Location |Toronto East (Parliament St-Queen St E) |

|(Intersection) | |

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|Hours |Mon, Wed-Fri 10-5; Tue 10-1 |

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|Area served |Bloor St E-Lake Ontario; Don River-Yonge St |

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|Languages of service |English |

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|Eligibility |Area residents who meet financial eligibility guidelines |

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|How to apply |Call or drop in |

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|Fees |None |

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|Physical access |Wheelchair accessible building including main entrance and barrier free washrooms * street parking |

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|Service description |Community legal clinic * deals primarily with tenant issues, social assistance, immigration, human rights, |

| |Employment Insurance (EI), employment rights * may provide representation * community education * law reform *|

| |referrals * funded by Legal Aid Ontario |

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|Organization type |Non Profit |

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|Last complete update |2007-09-05 |

|Pro Bono Law Ontario |

|Office phone |416-977-4448 |

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|Toll-free phone |1-866-466-7256 |

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|Fax |416-977-6668 |

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|Email |info@ |

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|Web site | |

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|Address |Law Society of Upper Canada, Osgoode Hall, 130 Queen St W, Toronto, ON, M5H 2N6 |

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|Location |Toronto Central (University Ave-Queen St W) |

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|Hours |Mon-Fri 9-5 |

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|Area served |Ontario |

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|Languages of service |English |

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|Eligibility |Varies according to program * applicants are screened for financial eligibility and legal merit |

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|How to apply |Visit web site |

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|Fees |None |

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|Service description |Legal services including representation, summary advice and legal education |

| | |

| |Child Advocacy Project (CAP), childadvocacy.ca -- free legal services for children with education related |

| |problems such as accommodating disabilities or exceptionalities, or unfair discipline pursuant to the Safe |

| |Schools Act |

| | |

| |Volunteer Lawyers Service (VLS) for Charitable and Nonprofit Organizations, -- |

| |business law services, including incorporation, charitable status, management-side employment, privacy |

| |legislation |

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|Injured Workers Consultants |

|Office phone |416-461-2411 |

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|Fax |416-461-7138 |

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|Email |iwc@ |

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|Address |815 Danforth Ave, Ste 411, Toronto, ON, M4J 1L2 |

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|Location (Intersection)|Toronto East (Pape Ave-Danforth Ave) |

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|Contacts |Audrey Parkes, 416-461-2411 ext 34 |

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|Hours |Mon-Tue, Thu-Fri 9-12 noon, 1-4:30; Wed 1-4:30; Sat appointments may be available |

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|Area served |Ontario |

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|Languages of service |Chinese (Cantonese) ; English ; French ; Italian ; Spanish |

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|Eligibility |Injured workers who meet financial eligibility guidelines |

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|How to apply |Call for advice or appointment |

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|Fees |None |

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|Physical access |Wheelchair accessible building including main entrance and barrier free washrooms * street parking close to |

| |entrance |

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|Service description |Community legal clinic * assistance and representation in all matters under jurisdiction of Workplace Safety |

| |and Insurance Board * support groups * workshops and seminars * funded by Legal Aid Ontario |

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|Organization type |Non Profit |

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|Last complete update |2006-06-16 |

|Toronto Workers Health and Safety Legal Clinic |

|Office phone |416-971-8832 |

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|Fax |416-971-8834 |

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|Email |workclinic@lao.on.ca |

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|Web site |worker- |

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|Address |180 Dundas St W, Ste 2000, Toronto, ON, M5G 1Z8 |

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|Mail Address |180 Dundas St W, Box 4, Toronto, ON, M5G 1Z8 |

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|Location |Toronto Central (University Ave-Dundas St W) |

|(Intersection) | |

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|Hours |Mon-Fri 9-5 * after hours -- by appointment |

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|Languages of service |English ; Italian ; interpreters arranged for other languages |

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|Eligibility |Nonunionized workers facing occupational health and safety problems * some financial eligibility guidelines |

| |apply |

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|Fees |None |

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|Physical access |Wheelchair accessible building including main entrance but not washrooms * entrance close to parking |

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|Service description |Community legal clinic * advice and representation * advocacy * research and consultation for individuals and |

| |unions * community education * law reform * referrals to union organizers * outreach, particularly to small |

| |workplaces with immigrant workforces * funded by Legal Aid Ontario |

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|Organization type |Non Profit |

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|Last complete update |2007-09-05 |

|York Community Services |

|Office phone |416-653-5400 |

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|Crisis phone |416-653-5400 |

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|Fax |416-653-1696 ; 416-653-8049 Legal Clinic |

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|Web site | |

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|Address |1651 Keele St, Toronto, ON, M6M 3W2 |

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|Location |City of York (Keele St-Rogers Rd) |

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|Contacts |Francie Kendal, Executive Assistant |

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|Hours |Mon, Wed 9-9; Tue, Thu-Fri 9-5 * after hours -- answering service * doctor on call for registered clients with |

| |medical emergencies, calls returned within one hour |

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|Area served |Former City of York |

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|Languages of service |English ; Somali ; Spanish ; Vietnamese |

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|Eligibility |All ages * focus on families at risk, frail seniors, newcomers, refugees and immigrants, people with mental |

| |health issues, and adults with developmental disabilities |

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|How to apply |Appointment required for most services -- call ahead |

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|Fees |None |

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|Physical access |Wheelchair accessible building including main entrance and barrier free washrooms * lowered elevator buttons * |

| |designated and street parking |

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|Service description |Community health centre -- primary health care * family planning * sexually transmitted diseases * community |

| |mental health program * tuberculosis screening * immunization * chiropody * medical assistance for assaulted |

| |women * multicultural health education and outreach * support groups for women * dental clinic (see below) * no|

| |Ontario Health Insurance required for general services |

| | |

| |Community legal clinic -- deals primarily with immigration, tenant issues, income maintenance and other poverty|

| |law issues * summary advice and possible representation provided * must meet financial eligibility guidelines |

| |for legal representation * no financial restrictions for summary advice * also twice weekly Legal Aid duty |

| |counsel clinic for summary advice (see Legal Aid Ontario) |

| | |

| |Community outreach -- income tax clinic * housing search clinic * forms completion clinic * newcomer |

| |orientation sessions * volunteer program * community development |

| | |

| |Community Support Programs -- English as a Second Language (ESL) classes * Vietnamese support group * Bridging |

| |the Gap -- support group for Caribbean women * Spanish-speaking parenting group * Having a Baby -- prenatal |

| |drop-in * Baby Talk -- postnatal drop in * community kitchen for Spanish-speaking community * organic community|

| |garden |

| | |

| |Health promotion services -- HIV/AIDS project * health promotion displays and workshops |

| | |

| |Social services -- individual, family, marital, seniors' counselling * crisis intervention including social, |

| |legal and health services for assaulted women * parenting support and education * information and referral * |

| |case management for frail elderly |

| | |

| |Services provided by other agencies -- Centre for Addiction and Mental Health, Community Living Toronto (Adult |

| |Protective Worker Program APSW), Family Service Association of Toronto, Toronto Public Health (dental clinic) |

| | |

| |Also access centre for the Winter Warmth Fund, sponsored by Enbridge Gas Distribution and United Way of Greater|

| |Toronto -- assistance to low income individuals and families who are in arrears for their natural gas utility |

| |bills and have exhausted all other sources of financial support |

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Legal Clinics – Halton Region

|[|Legal Aid Ontario |

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|i|Burlington Clinic |

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|]|Office phone |

| |Halton office: 905-845-7591 |

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| |Fax |

| |905-845-8876 |

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| |Web site |

| |legalaid.on.ca |

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| |Mail care of |

| |Halton Legal Aid |

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| |Mail Address |

| |277 Lakeshore Rd E, Suite 211, Oakville, ON, L6J 6J3 |

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| |Location (Intersection) |

| |Burlington |

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| |Contacts |

| |Angie Egan, Office Administrator |

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| |Hours |

| |Mon 7:00pm-9:00pm |

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| |Area served |

| |Burlington |

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| |Fees |

| |None |

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| |Physical access |

| |Fully Accessible |

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| |Service description |

| |Free drop-in Legal Aid Advice Clinic at the Ron Edwards Family YMCA, 500 Drury Lane (Drury Lane at Caroline St.). No appointment |

| |necessary; a first-come first-served basis. |

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| |Organization type |

| |Provincial Government |

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| |Last complete update |

| |2006-10-12 |

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|[|Legal Aid Ontario |

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|i|Halton Office |

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|]|Office phone |

| |905-845-7591 |

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| |Toll-free phone |

| |1-800-387-4088 |

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| |TTY phone |

| |1-866-641-8867 |

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| |Fax |

| |905-845-8876 |

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| | |

| |Email |

| |info@lao.on.ca |

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| | |

| |Web site |

| |legalaid.on.ca |

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| | |

| |Address |

| |277 Lakeshore Rd E, Ste 211, Oakville, ON, L6J 6J3 |

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| |Location (Intersection) |

| |Oakville (Lakeshore Rd & Trafalgar Rd) |

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| |Contacts |

| |Angie Egan, Administrator, Ext 18 |

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| |Hours |

| |Mon-Fri 8:30am-4:15pm |

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| |Area served |

| |Halton Region |

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| | |

| |Eligibility |

| |Financial circumstances and the nature of the help needed must first be assessed before a legal aid certificate is granted. Monthly |

| |income and expenses must be revealed. |

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| |How to apply |

| |Call for an appointment. To apply for legal aid the following documents are needed: two or three recent pay stubs or unemployment |

| |papers, an up to date bank statement, mortgage documents showing date of renewal, tax notices, credit union documents, RRSP and GIC |

| |documents, any debts and receipt of payments. If the applicant is self-employed, it is necessary to show income tax statements. On |

| |approval of an application a Legal Aid Certificate will be issued. A lawyer who participates in Legal Aid services may then be |

| |chosen. If a lawyer is not known, please consult the Lawyer Referral Service operated by the Law Society of Upper Canada at |

| |1-900-565-4577; a $6.00 charge will be applied to your telephone bill for this service. |

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| |Fees |

| |Service - Sliding scale. |

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| |Physical access |

| |Fully Accessible |

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| |Service description |

| |The Halton Legal Aid Office receives and processes client applications and issues legal aid certificates to eligible applicants. |

| |These certificates allow clients to receive legal services from the lawyer of their choice. Legal Aid Ontario is available to Ontario|

| |residents, and in some cases, non-residents. Qualification is based upon need and financial eligibility. Please note that to apply |

| |for legal aid a number of documents are necessary. Free weekly clinics held in Oakville and Burlington. |

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|[|Halton Community Legal Services |

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|i|Office phone |

|c|Georgetown: 905-877-5256; South Halton: 905-875-2069 |

|]| |

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| |TTY phone |

| |905-877-8223 |

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| |Fax |

| |905-877-8223 |

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| | |

| |Address |

| |72 Mill St, Georgetown, ON, L7G 2C9 |

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| |Location (Intersection) |

| |Georgetown (Main St & Mill St) |

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| |Officers |

| |Colleen Sym, Executive Director |

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| |  |

| |Jay Jackson, Chairperson |

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| |Contacts |

| |Genevieve Leslie, Office Manager |

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| |Hours |

| |Mon-Fri 8:30am-4:30pm |

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| |Area served |

| |Halton Region |

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| | |

| |Eligibility |

| |Must meet financial eligibility criteria for service. Call for further details. |

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| |Physical access |

| |Fully Accessible |

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| |[pic] |

| | |

| |Service description |

| |Halton Community Legal Services provides legal services to low income recipients. Major Services: * summary advice regarding tenants'|

| |rights, rent issues, Employment Insurance, Ontario Works, Ontario Disability Support Program, and Canada Pension Plan disability |

| |matters * representation before tribunals in above areas of law * speakers on various legal topics available Office does not deal |

| |with workers' compensation, family or criminal law. Halton Community Legal Services in partnership with Kerr St. Ministries provides |

| |access to clinic services in Oakville. Appointments made through the Georgetown office are available with legal clinic staff Tuesday |

| |afternoons at Kerr St. Market, 484 Kerr St, Oakville. Halton Community Legal Services in partnership with Burlington Counselling and |

| |Family Services provides access to clinic services in Burlington. Appointments made through the Georgetown office are available with |

| |legal clinic staff Tuesday mornings at 460 Brant St, Ste 200, Burlington. Note that HCLS does not provide a full range of services, |

| |nor does it provide legal aid certificates. Callers needing certificates or help in family law, criminal law, workers' compensation |

| |etc should contact a Legal Aid of Ontario office. |

| | |

|[|Womens Centre (The) |

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|i|Family Law Legal Clinic for Women |

|c| |

|]|Office phone |

| |Peer Counselling and Registration 905-847-5520 Administration 905-847-9104 |

| | |

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| |Fax |

| |905-847-7413 |

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| | |

| |Email |

| |admin@ |

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| |[pic] |

| | |

| |Web site |

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| | |

| |[pic] |

| | |

| |Address |

| |Hopedale Mall, 1515 Rebecca St, 2nd Flr, Ste 229, Oakville, ON, L6L 5G8 |

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| | |

| |Location (Intersection) |

| |Oakville (Third Line & Rebecca St) |

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| | |

| |Officers |

| |Melvina Walter, Executive Director |

| | |

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| | |

| |Hours |

| |Office: Mon, Tue & Thu 10:00am-3:00pm, Sat 10:00am-noon (Jan-Jun) Closed Wednesday and Friday Legal clinic: Mon 6:30pm-8:30pm |

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| |Area served |

| |Halton Region |

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| | |

| |How to apply |

| |The first four women to arrive at the centre at 6:30pm will be assigned an appointment for that evening. |

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| |Fees |

| |None |

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| |Physical access |

| |Fully Accessible |

| | |

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| | |

| |Service description |

| |Free Family Law Legal Clinic for Women (With Lydia Moritz, Barrister & Solicitor) A half-hour private session; a lawyer will give |

| |legal advice. Legal clinic appointments will be on first come first serve basis. The first four women to arrive at the centre at |

| |6:30pm will be assigned an appointment for that evening. No cost. First Monday of every month, Oct 2, 2006-Jun 4, 2007, 6:30- 8:30pm |

| |Please call or e-mail The Women's Centre for more information. |

| | |

| |[pic] |

| | |

|Ontario. Ministry of the Attorney General |

| |

|Family Justice Services Division |

| |

|Public Guardian and Trustee |

| |

|Hamilton Office |

| |

|Office phone |

|905-546-8300 |

| |

|[pic] |

| |

|Toll-free phone |

|1-800-891-0502 |

| |

|[pic] |

| |

|Fax |

|905-546-8301 |

| |

|[pic] |

| |

|Web site |

|attorneygeneral..on.ca/english/family/pgt/ |

| |

|[pic] |

| |

|Address |

|Ellen Fairclough Bldg, 119 King St W, 9th Flr, Hamilton, ON, L8P 4Y7 |

| |

|[pic] |

| |

|Location (Intersection) |

|Hamilton |

| |

|[pic] |

| |

|Officers |

|Louise Stratford, Public Guardian & Trustee, 416-314-2791, louise.stratford@ontario.ca |

| |

|[pic] |

| |

|  |

|Teresa Doherty, Program Coordinator, 416-314-2761, teresa.doherty@ontario.ca |

| |

|[pic] |

| |

|Hours |

|Mon-Fri 8:30am-5:00pm |

| |

|[pic] |

| |

|Area served |

|Ontario |

| |

|[pic] |

| |

|Languages of service |

|French |

| |

|[pic] |

| |

|Fees |

|None |

| |

|[pic] |

| |

|Physical access |

|Fully Accessible |

| |

|[pic] |

| |

|Service description |

|The Office of the Public Guardian and Trustee (OPGT) is part of the Family Justice Services Division of the Ministry of the Attorney |

|General. The Office is responsible for: |

|managing the financial and/or personal affairs of mentally incapable individuals pursuant to the Substitute Decisions Act where no |

|one else is able to do so |

|making medical treatment decisions for mentally incapable people where no one else is able to do so |

|administering the estates of persons, who die without a will and without any family in Ontario |

|dealing with property owned by a dissolved Ontario corporation |

|investigating allegations of serious harm against vulnerable adults |

|as the Accountant of the Superior Court of Justice, retaining all money, mortgages and securities paid into or lodged with the Court |

|on behalf of minors and litigants |

|protecting the public interest in charitable property. |

| |

|[pic] |

| |

|[|[pic] |

|p|[pic] |

|i| |

|c|Womens Centre of Hamilton |

|]| |

| |Office phone |

| |905-522-0127 |

| | |

| |[pic] |

| | |

| |Fax |

| |905-522-7220 |

| | |

| |[pic] |

| | |

| |Email |

| |womenscentre@on. |

| | |

| |[pic] |

| | |

| |Address |

| |75 MacNab St S, 3rd Flr, Hamilton, ON, L8P 3C1 |

| | |

| |[pic] |

| | |

| |Location (Intersection) |

| |Hamilton |

| | |

| |[pic] |

| | |

| |Contacts |

| |Sally Littell, Executive Director, slittell@on. |

| | |

| |[pic] |

| | |

| |Hours |

| |Mon-Thu 9:30am-4:30pm, Fri 10:00-1:00 |

| | |

| |[pic] |

| | |

| |Area served |

| |Halton Region ; Hamilton (City of) |

| | |

| |[pic] |

| | |

| |Fees |

| |None |

| | |

| |[pic] |

| | |

| |Physical access |

| |Fully Accessible |

| | |

| |[pic] |

| | |

| |Service description |

| |The Women's Centre of Hamilton is an affirming woman-centered service facilitating the empowerment and enrichment of women seeking |

| |support, resources. development and growth. Major Services: 1. Peer Support: trained volunteers provide one-on-one support for a |

| |variety of emotional and practical issues including partner or childhood abuse (physical, emotional, sexual) self-esteem, family and |

| |relationship issues. The focus is on validating experiences and helping to identify options and offering support. Appointments |

| |required. 2. Peer Support Training: three times a year a 40 hour peer support training course is offered. 3. Empowerment Programs: |

| |self-esteem, assertiveness, anger management; healthy relationships, anger & parenting. Many mincourses and workshops are also |

| |offered. 4. Social Circle: an free ongoing drop-in for women Wed 1:30-3:00. Coffee and tea are provided. 5. Duty Counsel for family |

| |law: women have a chance to talk with a lawyer about divorce, separation, custody, access etc and get free legal advice on a |

| |first-come, first-serve basis. First Mon 7:00-9:00 6. Employment program for women - Women Getting Work, a 6 week training for women |

| |who want to participate in an employment readiness program All programs are offered free of charge. |

| | |

| |[pic] |

| | |

| |[pic] |

| | |

Legal Clinics – Niagara Region

|[|[pic] |

|p|[pic] |

|i| |

|c|Legal Aid Ontario |

|]| |

| |St Catharines |

| | |

| |Office phone |

| |905-685-1012 |

| | |

| |[pic] |

| | |

| |Fax |

| |905-685-7202 |

| | |

| |[pic] |

| | |

| |Web site |

| |legalaid.on.ca |

| | |

| |[pic] |

| | |

| |Address |

| |55 King St, Ste 404, St Catharines, ON, L2R 3H5 |

| | |

| |[pic] |

| | |

| |Location (Intersection) |

| |St Catharines |

| | |

| |[pic] |

| | |

| |Officers |

| |Christina MacNaughton, Area Director |

| | |

| |[pic] |

| | |

| |Contacts |

| |Sandra Strobridge, Administrator |

| | |

| |[pic] |

| | |

| |Hours |

| |Mon-Thu 8:30-4:30 Fri 8:30-12 & 1-4:30; Summer (Victoria Day-Labour Day): Mon-Thu 8-4 Fri 8-12 & 1-4 |

| | |

| |[pic] |

| | |

| |Area served |

| |Beamsville ; Grimsby ; Lincoln ; Niagara-on-the-Lake ; St Catharines ; West Lincoln |

| | |

| |[pic] |

| | |

| |Eligibility |

| |All residents of Ontario are potentially eligible for Legal Aid. Legal Aid is designed to cover many Family Law and Criminal Law |

| |matters, as well as Refugee claims. Applicant must show, based on income vs expenses, not sufficient funds to pay for legal fees. |

| | |

| |[pic] |

| | |

| |How to apply |

| |Written Needs Test |

| | |

| |[pic] |

| | |

| |Physical access |

| |Partially Accessible - Parking - Not Accessible; Entrance - Accessible; Washroom - Usable |

| | |

| |[pic] |

| | |

| |Service description |

| |A program which provides financial assistance in the form of a Legal Aid Certificate to eligible applicants who need to retain a |

| |lawyer but cannot afford one. Certificates are provided on a pay-back, lien or free basis depending on eligibility. Also provides |

| |panels of duty lawyers for criminal, family and refugee cases. Will assist only seniors in receipt of Old Age Security, Guaranteed |

| |Income Supplement and GAINS with their will. |

| | |

| |[pic] |

| | |

Top of Form

|[|[pic] |

|p|[pic] |

|i| |

|c|Legal Aid Ontario |

|]| |

| |Welland |

| | |

| |Office phone |

| |Ext 10 905-735-1559 |

| | |

| |[pic] |

| | |

| |Toll-free phone |

| |Ext 10 1-877-801-5956 |

| | |

| |[pic] |

| | |

| |Fax |

| |905-735-1170 |

| | |

| |[pic] |

| | |

| |Web site |

| |legalaid.on.ca |

| | |

| |[pic] |

| | |

| |Address |

| |3 Cross St, 2nd Flr, Welland, ON, L3C 5X6 |

| | |

| |[pic] |

| | |

| |Location (Intersection) |

| |Welland (Cross St - Main St E) |

| | |

| |[pic] |

| | |

| |Contacts |

| |Cheryl Dickie, Area Office Administrator |

| | |

| |[pic] |

| | |

| |Hours |

| |Office: Mon-Fri 8:30-4:30; Walk-In Application Service: Mon-Thu 9-3 |

| | |

| |[pic] |

| | |

| |Area served |

| |Crystal Beach ; Fort Erie ; Niagara Falls ; Port Colborne ; Ridgeway ; Thorold ; Wainfleet ; Welland |

| | |

| |[pic] |

| | |

| |Languages of service |

| |English ; French |

| | |

| |[pic] |

| | |

| |Eligibility |

| |Financial assessment and some restrictions for type of legal problem. |

| | |

| |[pic] |

| | |

| |How to apply |

| |Application procedure. Niagara Falls residents may (in some cases) be able to make application by phone. |

| | |

| |[pic] |

| | |

| |Fees |

| |None |

| | |

| |[pic] |

| | |

| |Physical access |

| |Fully Accessible |

| | |

| |[pic] |

| | |

| |Service description |

| |A program which provides financial assistance in the form of a Legal Aid Certificate to eligible applicants who need to retain a lawyer|

| |but cannot afford one. Certificates are provided on a pay-back, lien or free basis depending on eligibility. |

| | |

|[|Niagara North Community Legal Assistance |

|p| |

|i|Legal Information Clinic |

|c| |

|]|Office phone |

| |905-682-6635 |

| | |

| |[pic] |

| | |

| |Toll-free phone |

| |Call Collect |

| | |

| |[pic] |

| | |

| |TTY phone |

| |905-682-6635 |

| | |

| |[pic] |

| | |

| |Fax |

| |905-682-3411 |

| | |

| |[pic] |

| | |

| |Web site |

| |niagaranorthlegal.ca |

| | |

| |[pic] |

| | |

| |Address |

| |8 Church St, St Catharines, ON, L2R 3B3 |

| | |

| |[pic] |

| | |

| |Mail Address |

| |PO Box 1266, St Catharines, ON, L2R 7A7 |

| | |

| |[pic] |

| | |

| |Location (Intersection) |

| |St Catharines (Church St - William St) |

| | |

| |[pic] |

| | |

| |Officers |

| |Vickie Doidge, Interim Executive Director |

| | |

| |[pic] |

| | |

| |Contacts |

| |Thomas Nelson, Office Manager |

| | |

| |[pic] |

| | |

| |Hours |

| |To make appointment: Mon, Tue, Thu & Fri 8:30-12 1-4:30 Wed 8:30-12; Clinic: Wed 6:30-9pm By Appointment |

| | |

| |[pic] |

| | |

| |Area served |

| |Niagara Region |

| | |

| |[pic] |

| | |

| |Languages of service |

| |English |

| | |

| |[pic] |

| | |

| |Eligibility |

| |All who meet financial eligibility guidelines |

| | |

| |[pic] |

| | |

| |Fees |

| |Service - none |

| | |

| |[pic] |

| | |

| |Physical access |

| |Fully Accessible |

| | |

| |[pic] |

| | |

| |Service description |

| |Free, confidential summary advice provided by advice lawyers. |

| | |

| |[pic] |

| | |

|[|[pic] |

|p|[pic] |

|i| |

|c|Niagara North Community Legal Assistance |

|]| |

| |Niagara Falls |

| | |

| |Office phone |

| |Call Collect: 905-682-6635 |

| | |

| |[pic] |

| | |

| |TTY phone |

| |905-682-6635 |

| | |

| |[pic] |

| | |

| |Fax |

| |905-682-3411 |

| | |

| |[pic] |

| | |

| |Email |

| |nnclinic@ |

| | |

| |[pic] |

| | |

| |Web site |

| |niagaranorthlegal.ca |

| | |

| |[pic] |

| | |

| |Address |

| |4635 Queen St, Niagara Falls, ON, L2E 2L7 |

| | |

| |[pic] |

| | |

| |Mail Address |

| |PO Box 1266, St Catharines, ON, L2R 7A7 |

| | |

| |[pic] |

| | |

| |Location (Intersection) |

| |Niagara Falls (Queen St - St Lawrence Ave) |

| | |

| |[pic] |

| | |

| |Officers |

| |Sean Foley, Executive Director |

| | |

| |[pic] |

| | |

| |Contacts |

| |Thomas Nelson, Office Manager |

| | |

| |[pic] |

| | |

| |Hours |

| |Mon 8:30-12 1-4:30 By Appointment; To make appointment call: Mon, Tue, Thu & Fri 8:30-12 1-4:30 Wed 8:30-12 |

| | |

| |[pic] |

| | |

| |Area served |

| |Niagara Falls |

| | |

| |[pic] |

| | |

| |Languages of service |

| |English ; French ; Spanish |

| | |

| |[pic] |

| | |

| |Eligibility |

| |All, who meet eligibility requirements |

| | |

| |[pic] |

| | |

| |Fees |

| |Membership ; Service - none |

| | |

| |[pic] |

| | |

| |Physical access |

| |Fully Accessible |

| | |

| |[pic] |

| | |

| |Service description |

| |Summary legal advice, advocacy assistance and legal representation for persons who cannot afford to pay and whose problems would not |

| |be covered under a Legal Aid Certificate. Offers assistance with Workers' Compensation, Landlord/Tenant, Ontario Works/Ontario |

| |Disability Support Program, Employment Insurance, Human Rights, Small Claims Court (seniors and disabled only), Criminal Injuries |

| |Compensation and Consumer Problems. |

| | |

|[|Community Legal Services of Niagara South Inc |

|p| |

|i|Ridgeway |

|c| |

|]|Office phone |

| |905-894-4775; 905-382-2536 |

| | |

| |[pic] |

| | |

| |Fax |

| |905-894-6101 |

| | |

| |[pic] |

| | |

| |Address |

| |266 Ridge Rd, Ridgeway, ON, L0S 1N0 |

| | |

| |[pic] |

| | |

| |Mail Address |

| |PO Box 430, Ridgeway, ON, L0S 1N0 |

| | |

| |[pic] |

| | |

| |Location (Intersection) |

| |Ridgeway (Beside Friendship Trail) |

| | |

| |[pic] |

| | |

| |Officers |

| |John Gillespie, Executive Director |

| | |

| |[pic] |

| | |

| |  |

| |Vince Addario, President |

| | |

| |[pic] |

| | |

| |Contacts |

| |Michael Foster, Staff Lawyer |

| | |

| |[pic] |

| | |

| |Hours |

| |Mon-Fri 8:30-12 1-4:30 |

| | |

| |[pic] |

| | |

| |Area served |

| |Crystal Beach ; Fort Erie ; Port Colborne ; Ridgeway ; Stevensville |

| | |

| |[pic] |

| | |

| |Languages of service |

| |French - by Appointment |

| | |

| |[pic] |

| | |

| |Eligibility |

| |All, representation restricted to those who qualify financially. |

| | |

| |[pic] |

| | |

| |Fees |

| |None |

| | |

| |[pic] |

| | |

| |Physical access |

| |Partially Accessible - Parking - Usable; Entrance - Accessible; Washroom - Not Accessible |

| | |

| |[pic] |

| | |

| |Service description |

| |Summary legal advice, public legal education, community development and legal representation is available for persons who cannot |

| |afford a lawyer and whose problem would not be covered by a Legal Aid certificate. ~ debt problems ~ consumer difficulties ~ Ontario |

| |Works ~ Ontario Disability Support Program ~ Immigration ~ Employment Insurance ~ Workplace Safety and Insurance matters ~ Tenant |

| |Protection matters Does not offer assistance with family law matters. |

| | |

|[|[pic] |

|p|[pic] |

|i| |

|c|Community Legal Services of Niagara South Inc |

|]| |

| |Welland |

| | |

| |Office phone |

| |905-735-1559 |

| | |

| |[pic] |

| | |

| |Toll-free phone |

| |1-877-801-5956 |

| | |

| |[pic] |

| | |

| |Fax |

| |905-732-6133 |

| | |

| |[pic] |

| | |

| |Address |

| |3 Cross St, 2nd Flr, Welland, ON, L3B 5X6 |

| | |

| |[pic] |

| | |

| |Location (Intersection) |

| |Welland (East Main St) |

| | |

| |[pic] |

| | |

| |Officers |

| |John Gillespie, Executive Director |

| | |

| |[pic] |

| | |

| |  |

| |Vince Addario, President |

| | |

| |[pic] |

| | |

| |Hours |

| |Mon-Fri 8:30-4:30 |

| | |

| |[pic] |

| | |

| |Area served |

| |Pelham ; Port Colborne ; Thorold ; Wainfleet ; Welland |

| | |

| |[pic] |

| | |

| |Languages of service |

| |English ; French ; Spanish |

| | |

| |[pic] |

| | |

| |Eligibility |

| |All - representation restricted to those who qualify financially |

| | |

| |[pic] |

| | |

| |Fees |

| |None |

| | |

| |[pic] |

| | |

| |Physical access |

| |Partially Accessible - Parking - Usable; Entrance - Accessible; Washroom - Accessible |

| | |

| |[pic] |

| | |

| |Service description |

| |Summary legal advice, public legal education, community development and legal representation is available for those who cannot afford|

| |a lawyer and whose problem would not be covered by a Legal Aid certificate. ~ Consumer and debt problems ~ Ontario Works ~ Ontario |

| |Disability Support Program ~ Immigration and refugee matters ~ Employment Insurance ~ Workplace Safety and Insurance ~ Tenant |

| |Protection ~ Canada Pension Plan/Income Security Programs ~ Problem with various government agencies and related problems ~ bilingual|

| |services available Does not offer assistance with family law matters. |

| | |

Legal Clinics - Simcoe County

|[|Legal Aid Ontario. Barrie Office |

|p| |

|i|Office phone |

|c|(705) 737-3400 |

|]| |

| |[pic] |

| | |

| |Toll-free phone |

| |1-888-590-3961 |

| | |

| |[pic] |

| | |

| |Fax |

| |(705) 739-0002 |

| | |

| |[pic] |

| | |

| |Web site |

| |legalaid.on.ca |

| | |

| |[pic] |

| | |

| |Address |

| |85 Bayfield St, 1st Flr, Barrie, ON, L4M 3A7 |

| | |

| |[pic] |

| | |

| |Location (Intersection) |

| |Barrie |

| | |

| |[pic] |

| | |

| |Contacts |

| |Christine Lunn, Area Director |

| | |

| |[pic] |

| | |

| |Hours |

| |Mon-Fri 8:30-4:30. Applications taken Mon-Thu 8:30-3 only |

| | |

| |[pic] |

| | |

| |Area served |

| |Simcoe County |

| | |

| |[pic] |

| | |

| |Languages of service |

| |English ; French |

| | |

| |[pic] |

| | |

| |Eligibility |

| |Resident of Simcoe County; financial assessment |

| | |

| |[pic] |

| | |

| |How to apply |

| |Application, which must be completed by an officer of a Legal Aid Office; drop in; must bring in financial information to determine |

| |eligibility; call office for details on financial information required |

| | |

| |[pic] |

| | |

| |Fees |

| |None |

| | |

| |[pic] |

| | |

| |Physical access |

| |Fully Accessible |

| | |

| |[pic] |

| | |

| |Service description |

| |Applications for legal representation are available to Ontario low-income residents involved in some types of court matters, |

| |including mental health, immigration, family and criminal litigation. If a qualified applicant is approved, Legal Aid may provide |

| |partial or complete payment of the legal services provided by a lawyer. Family violence clients may qualify for two hours of free |

| |legal advice through the Women's Shelters. Travelling Assessment Officer attends offices in Orillia (Monday 9-1), Midland (2nd & 4th |

| |Wednesday of the month 10-12noon), Collingwood (Tuesday 9-1) to take applications from those who may have difficulty attending at the|

| |Barrie office. Phone toll free number for location and times. |

| | |

| |[pic] |

| | |

|[|Legal Aid Ontario. Barrie Office |

|p| |

|i|Criminal Law Office |

|c| |

|]|Office phone |

| |(705) 719-0289 |

| | |

| |[pic] |

| | |

| |Toll-free phone |

| |1-866-296-0648 |

| | |

| |[pic] |

| | |

| |Fax |

| |(705) 719-0291 |

| | |

| |[pic] |

| | |

| |Web site |

| |legalaid.on.ca |

| | |

| |[pic] |

| | |

| |Address |

| |85 Bayfield St, Suite 204, Barrie, ON, L4M 3A7 |

| | |

| |[pic] |

| | |

| |Location (Intersection) |

| |Barrie |

| | |

| |[pic] |

| | |

| |Contacts |

| |Vincent Zenobio, Staff Lawyer, (705) 719-0289 Ext 24 |

| | |

| |[pic] |

| | |

| |  |

| |Carl Garland, Staff Lawyer, (705) 719-0289 Ext 23 |

| | |

| |[pic] |

| | |

| |Hours |

| |Mon-Fri 8:30-5:30; applications taken Mon-Thu 8:30-3 only |

| | |

| |[pic] |

| | |

| |Area served |

| |Simcoe County |

| | |

| |[pic] |

| | |

| |Languages of service |

| |English |

| | |

| |[pic] |

| | |

| |Eligibility |

| |Must be eligible for Legal Aid or incarcerated |

| | |

| |[pic] |

| | |

| |How to apply |

| |To apply for legal aid, drop-in to the Legal Aid Office at 85 Bayfield St, main floor; individuals are seen on a first come first |

| |served basis; must bring in financial information to determine eligibility; call office for details on financial information required|

| | |

| |[pic] |

| | |

| |Fees |

| |Legal Aid certificate or payment agreement |

| | |

| |[pic] |

| | |

| |Physical access |

| |Fully Accessible |

| | |

| |[pic] |

| | |

| |Service description |

| |Mandate is to increase access to Criminal Law services, especially for youth, aboriginal people, people with mental health issues, or|

| |victims of domestic assault. Sometimes represents clients on matters Legal Aid does not cover with a certificate or matters where a |

| |person has a certificate but cannot find a lawyer. |

| | |

|[|Legal Aid Ontario. Collingwood Location |

|p| |

|i|Office phone |

|c|Barrie (705) 737-3400 |

|]| |

| |[pic] |

| | |

| |Toll-free phone |

| |1-888-590-3961 |

| | |

| |[pic] |

| | |

| |Fax |

| |(705) 739-0002 |

| | |

| |[pic] |

| | |

| |Web site |

| |legalaid.on.ca |

| | |

| |[pic] |

| | |

| |Address |

| |49 Huron St, Collingwood, ON |

| | |

| |[pic] |

| | |

| |Mail Address |

| |85 Bayfield St, Barrie, ON, L4M 3A7 |

| | |

| |[pic] |

| | |

| |Location (Intersection) |

| |Collingwood |

| | |

| |[pic] |

| | |

| |Hours |

| |Tue 9-1 |

| | |

| |[pic] |

| | |

| |Area served |

| |Simcoe County |

| | |

| |[pic] |

| | |

| |Languages of service |

| |English ; French by appointment |

| | |

| |[pic] |

| | |

| |Eligibility |

| |Resident of Simcoe County; financial assessment |

| | |

| |[pic] |

| | |

| |How to apply |

| |Application, which must be completed by an officer of a Legal Aid Office; drop in; must bring in financial information to determine |

| |eligibility; call office for details on financial information required |

| | |

| |[pic] |

| | |

| |Fees |

| |None |

| | |

| |[pic] |

| | |

| |Physical access |

| |Fully Accessible |

| | |

| |[pic] |

| | |

| |Service description |

| |Applications for legal representation are available to Ontario low-income residents involved in some types of court matters, |

| |including mental health, immigration, family and criminal litigation. If a qualified applicant is approved, Legal Aid may provide |

| |partial or complete payment of the legal services provided by a lawyer. Family violence clients may qualify for two hours of free |

| |legal advice through the Women's Shelters. Travelling Assessment Officer attends offices in Orillia (Monday 9-1), Midland (2nd & 4th |

| |Wednesday of the month 10-12), Collingwood (Tuesday 9-1)to take applications from those who may have difficulty attending at the |

| |Barrie office. Phone toll free number for location and times. |

| | |

|[|[pic] |

|p|[pic] |

|i| |

|c|Legal Aid Ontario. Midland Location |

|]| |

| |Office phone |

| |Barrie (705) 737-3400 |

| | |

| |[pic] |

| | |

| |Toll-free phone |

| |1-888-590-3961 |

| | |

| |[pic] |

| | |

| |Fax |

| |(705) 739-0002 |

| | |

| |[pic] |

| | |

| |Web site |

| |legalaid.on.ca |

| | |

| |[pic] |

| | |

| |Address |

| |605 Yonge St W, Midland, ON |

| | |

| |[pic] |

| | |

| |Mail Address |

| |85 Bayfield St, Barrie, ON, L4M 3A7 |

| | |

| |[pic] |

| | |

| |Location (Intersection) |

| |Midland |

| | |

| |[pic] |

| | |

| |Hours |

| |2nd & 4th Wed of the month 10-12noon |

| | |

| |[pic] |

| | |

| |Area served |

| |Simcoe County |

| | |

| |[pic] |

| | |

| |Languages of service |

| |English ; French by appointment |

| | |

| |[pic] |

| | |

| |Eligibility |

| |Resident of Simcoe County; financial assessment |

| | |

| |[pic] |

| | |

| |How to apply |

| |Application, which must be completed by an officer of a Legal Aid Office; drop in; must bring in financial information to determine |

| |eligibility; call office for details on financial information required |

| | |

| |[pic] |

| | |

| |Fees |

| |None |

| | |

| |[pic] |

| | |

| |Service description |

| |Applications for legal representation are available to low income Ontario residents involved in some types of court matters, |

| |including mental health, immigration, family and criminal litigation. If a qualified applicant is approved, Legal Aid may provide |

| |partial or complete payment of the legal services provided by a lawyer. Family violence clients may qualify for two hours of free |

| |legal advice through the Women's Shelters. Travelling Assessment Officer attends offices in Orillia (Monday 9-1), Midland (Every 2nd |

| |& 4th Wed of the month 10-12noon), Collingwood (Tuesday 9-1) to take applications from those who may have difficulty attending at the|

| |Barrie office. Phone toll free number for location and times. |

| | |

|[|Legal Aid Ontario. Orillia Location |

|p| |

|i|Office phone |

|c|(705) 737-3400 |

|]| |

| |[pic] |

| | |

| |Toll-free phone |

| |1-888-590-3961 |

| | |

| |[pic] |

| | |

| |Fax |

| |(705) 739-0002 |

| | |

| |[pic] |

| | |

| |Web site |

| |legalaid.on.ca |

| | |

| |[pic] |

| | |

| |Address |

| |Courthouse, Huronia Regional Centre, 700 Memorial Ave, Cottage C, Orillia, ON |

| | |

| |[pic] |

| | |

| |Mail Address |

| |85 Bayfield St, Barrie, ON, L4M 3A7 |

| | |

| |[pic] |

| | |

| |Location (Intersection) |

| |Orillia |

| | |

| |[pic] |

| | |

| |Hours |

| |Mon 9-1 |

| | |

| |[pic] |

| | |

| |Area served |

| |Simcoe County |

| | |

| |[pic] |

| | |

| |Languages of service |

| |English ; French by appointment |

| | |

| |[pic] |

| | |

| |Eligibility |

| |Resident of Simcoe County; financial assessment |

| | |

| |[pic] |

| | |

| |How to apply |

| |Application, which must be completed by an officer of a Legal Aid Office; drop in; must bring in financial information to determine |

| |eligibility; call office for details on financial information required |

| | |

| |[pic] |

| | |

| |Fees |

| |None |

| | |

| |[pic] |

| | |

| |Service description |

| |Applications for legal representation are available to low income Ontario residents involved in some types of court matters, |

| |including mental health, immigration, family and criminal litigation. If a qualified applicant is approved, Legal Aid may provide |

| |partial or complete payment of the legal services provided by a lawyer. Family violence clients may qualify for two hours of free |

| |legal advice through the Women's Shelters. Travelling Assessment Officer attends offices in Orillia (Monday 9-1), Midland (2nd & 4th |

| |Wednesday of the month 10-12), Collingwood (Tuesday 9-1) to take applications from those who may have difficulty attending at the |

| |Barrie office. Phone toll free number for location and times. |

| | |

|[|Community Legal Clinic-Simcoe Haliburton Kawartha Lakes. Christian Island Satellite Office |

|p| |

|i| |

|c| |

|]|Office phone |

| |(705) 326-6444 |

| | |

| |[pic] |

| | |

| |Toll-free phone |

| |1-800-461-8953 |

| | |

| |[pic] |

| | |

| |Fax |

| |(705) 326-9757; 1-877-326-9757 |

| | |

| |[pic] |

| | |

| |Email |

| |kunkelc@lao.on.ca |

| | |

| |[pic] |

| | |

| |Web site |

| |munitylegalclinic.ca |

| | |

| |[pic] |

| | |

| |Mail Address |

| |PO Box 275, Orillia, ON, L3V 6J6 |

| | |

| |[pic] |

| | |

| |Location (Intersection) |

| |Christian Island |

| | |

| |[pic] |

| | |

| |Contacts |

| |Terry Hunter, Director |

| | |

| |[pic] |

| | |

| |Hours |

| |As required. Call for information |

| | |

| |[pic] |

| | |

| |Area served |

| |Christian Island ; Haliburton County ; Kawartha Lakes ; Simcoe County |

| | |

| |[pic] |

| | |

| |Languages of service |

| |English ; French by appointment |

| | |

| |[pic] |

| | |

| |Eligibility |

| |No restrictions |

| | |

| |[pic] |

| | |

| |How to apply |

| |Appointment |

| | |

| |[pic] |

| | |

| |Fees |

| |Fees may apply depending on forms needed |

| | |

| |[pic] |

| | |

| |Service description |

| |A clinic funded by Legal Aid Ontario to encourage access to legal services and to provide direct legal services to low income clients|

| |throughout Simcoe County, Haliburton County, and Kawartha Lakes. Provides free legal advice to the public. Advises them as to their |

| |legal rights and proceeds to court or tribunal if necessary. Offers advice on Income Maintenance Programs such as Workplace Safety |

| |and Insurance Board, Ontario Works, Ontario Disability Support Program, Employment Insurance Benefits, Canada Pension Plan Benefits. |

| |Also offers advice on Education, Residential Tenancies Act, Ontario Housing, Human Rights as it applies to Employment, Housing, |

| |Government Service, Income Maintenance, General and Administrative Law. Also offers Child Advocacy Project (CAP) dedicated to |

| |protecting and enhancing the legal rights of children and youth. Does not do family law, criminal law or litigation outside of small |

| |claims court. Services offered over the telephone (#3 on voice mail during office hours) and by appointment. Have self-help guides |

| |available for family court. Do not do wills but do have do-it-yourself will kits. Guest speakers available for community and |

| |education purposes. |

| | |

Employment Centres – Toronto

|ACCES |

|Job Connect |

|Office phone |416-921-1800 |

|[pic] |

|Fax |416-921-3055 |

|[pic] |

|Web site | |

|[pic] |

|Address |489 College St, Ste 100, Toronto, ON, M6G 1A5 |

|[pic] |

|Location |Toronto West (Bathurst St-College St) |

|(Intersection) | |

|[pic] |

|Hours |Mon-Thu 9-4, Fri 9-2 * office -- Mon-Thu 9-5, Fri 9-4 |

|[pic] |

|Languages of service |Bosnian ; Chinese (Mandarin) ; Croatian ; English ; Macedonian ; Polish ; Portuguese ; Serbian ; Somali ; |

| |Spanish ; Swahili ; some Hindi, Punjabi, Russian, Ukrainian, Urdu, Yoruba |

|[pic] |

|Eligibility |Adults 25 years and over who are employment disadvantaged (unemployed or underemployed) * Information and |

| |Resource Service (IRS) -- walk-in community resource for anyone seeking employment and/or training |

|[pic] |

|Fees |Free * nominal photocopying and printing costs |

|[pic] |

|Physical access |Wheelchair accessible building including main entrance and barrier free washrooms |

|[pic] |

|Service description |Three service components tailored to meet individual needs: |

| | |

| |Information and Resource Service (IRS) -- workshops, information and resources on careers and occupations, the |

| |local labour market, training opportunities and job search strategies * information on apprenticeship training |

| |and resources for internationally trained individuals seeking employment consistent with their skills and |

| |experience |

| | |

| |Employment Planning and Preparation (EPP) -- individual support to clarify employment needs and develop an |

| |action plan, assist with making decisions, and searching for a job |

| | |

| |Job Development and Placement Support (JDPS) -- placements into employment for work experience and/or |

| |on-the-job training |

|Career Foundation |

|Central Toronto Employment Assessment Centre |

|Office phone |416-920-5144 |

|[pic] |

|Fax |416-920-0365 |

|[pic] |

|Web site |assessment.htm |

|[pic] |

|Address |21 St Clair Ave E, Ste 1200, Toronto, ON, M4T 1L9 |

|[pic] |

|Location |Toronto North (Yonge St-St Clair Ave E) |

|(Intersection) | |

|[pic] |

|Contacts |Howard Penney, Program Manager |

|[pic] |

|Hours |Mon-Fri 9-4 |

|[pic] |

|Area served |Hwy 401-Lake Ontario; Victoria Park Ave-Dufferin St |

|[pic] |

|Languages of service|English |

|[pic] |

|Eligibility |Unemployed persons working less than 20 hours per week * must be legally entitled to work in Canada * Employment|

| |Insurance (EI) and EI Reachback recipients also welcome |

|[pic] |

|How to apply |Visit web site or fill out registration form at Canada. Service Canada -- Toronto Centre (see separate entry) |

|[pic] |

|Fees |None |

|[pic] |

|Physical access |Wheelchair accessible building including main entrance and barrier free washrooms |

|[pic] |

|Service description |Employment Assessment Centre -- employment assessment and counselling for persons returning to work * barriers |

| |to employment explored and action plan developed and implemented * referral to appropriate employment service or|

| |vocational training program |

|Centre for Education and Training |

|Toronto Centre Employment Resource Centre |

|Notice |No phone number available -- walk in only |

|[pic] |

|Fax |416-515-9657 |

|[pic] |

|Email |tcerc@ |

|[pic] |

|Web site |ercs |

|[pic] |

|Address |21 St Clair Ave E, Ste 600, Toronto, ON, M4T 1L9 |

|[pic] |

|Location |Toronto North (Yonge St-St Clair Ave E) |

|(Intersection) | |

|[pic] |

|Hours |Mon, Wed 9-4; Tue, Thu 9-6; Fri 10-4 |

|[pic] |

|Languages of service |English ; French |

|[pic] |

|How to apply |Walk in to register for client card |

|[pic] |

|Fees |Free * nominal photocopying costs |

|[pic] |

|Physical access |Wheelchair accessible building including main entrance and barrier free washrooms |

|[pic] |

|Service description |Walk-in job search centre * access to computers, Internet, fax (including long distance faxing), photocopier and|

| |telephone * staff assistance available * resource materials, job banks and labour market information * workshops|

| |* basic computer tutorials * assistance with resumes * self employment workshop |

|CNIB |

|Ontario Division |

|Toronto Region |

|Employment Services |

|Office phone |416-486-2500 ext 8286 |

|[pic] |

|Fax |416-480-7717 |

|[pic] |

|Email |lida.mori@cnib.ca |

|[pic] |

|Web site |ib.ca/divisions/ontario |

|[pic] |

|Address |1929 Bayview Ave, Toronto, ON, M4G 3E8 |

|[pic] |

|Location |North York East (Bayview Ave-Eglinton Ave E) |

|(Intersection) | |

|[pic] |

|Hours |Mon-Fri 8:30-4:30 |

|[pic] |

|Area served |City of Toronto |

|[pic] |

|Languages of service|English |

|[pic] |

|Physical access |Wheelchair accessible building including main entrance and barrier free washrooms * braille and tone elevator * |

| |designated parking |

|[pic] |

|Service description |Career counselling * labour market information * vocational evaluation * resume clinic * business training |

| |programs, including some computer training -- fee * pre-employment preparation * Support Employment Program -- |

| |one-on-one support, assistance learning the specifics of a new job or job site * participates in LINC (Language |

| |Instruction for Newcomers to Canada), upon assessment by YMCA of Greater Toronto -- see separate entry |

| | |

| |Accelerated Rehabilitation Training Service (ARTS) -- 3-12 week program * university preparation program during |

| |summer * vocational assessment * work skills enhancement and training * coordination of financial support during|

| |training * job search skills * Vocational Rehabilitation and Activity Centre -- basic work skills training |

| |programs * career counselling |

| | |

| |MentorMatch, ib -- connects job seekers with a blind or visually impaired professional |

| |currently working in their field of interest * in partnership with American Foundation for the Blind |

|Community MicroSkills Development Centre |

|Employment Resource Centre |

|Office phone |416-247-7181 |

|[pic] |

|Fax |416-247-1877 |

|[pic] |

|Email |erc@microskills.ca |

|[pic] |

|Web site |microskills.ca |

|[pic] |

|Address |1 Vulcan St, Rexdale, ON, M9W 1L3 |

|[pic] |

|Location |Etobicoke North (Martin Grove Rd-Rexdale Blvd) |

|(Intersection) | |

|[pic] |

|Contacts |Juanita Harris, Coordinator, Daytime, 416-247-7181 ext 243 |

|[pic] |

|  |Alireza Movahed-Kia, Coordinator, Evenings, 416-247-7181 ext 234 |

|[pic] |

|Hours |Mon-Thu 9-9, Fri-Sat 9-5 |

|[pic] |

|Area served |Greater Toronto Area |

|[pic] |

|Languages of service |English |

|[pic] |

|Eligibility |Unemployed persons, or persons seeking employment related information or services |

|[pic] |

|How to apply |Drop in |

|[pic] |

|Fees |None |

|[pic] |

|Physical access |Not wheelchair accessible |

|[pic] |

|Service description |Walk-in job search centre * access to computers, Internet, fax, photocopier, scanner and telephone * staff |

| |assistance available * resource materials, job listings and labour market information * weekly workshops * |

| |software tutorials * assistance with resumes * specialized services for internationally trained professionals |

| |and persons seeking job search information related to computers/information technology |

|COSTI |

|Employment Placement Services |

|Employment Group Sessions |

|Office phone |416-538-3130 |

|[pic] |

|Fax |416-538-9613 |

|[pic] |

|Web site | |

|[pic] |

|Address |1011 Dufferin St, Ste 206, Toronto, ON, M6H 4B5 |

|[pic] |

|Location (Intersection) |Toronto West (Dufferin St-Bloor St W) |

|[pic] |

|Hours |Mon-Fri 8:30-4:30 |

|[pic] |

|Languages of service |English ; interpretation may be available |

|[pic] |

|Eligibility |All unemployed individuals |

|[pic] |

|Fees |None |

|[pic] |

|Service description |Information on employment support benefit programs, on-the-job training, skills upgrading and self |

| |employment |

|[pic] |

|Organization type |Non Profit ; United Way ; Registered Charity |

|COSTI |

|Employment Placement Services |

|Office phone |416-296-9393 |

|[pic] |

|Fax |416-296-0592 |

|[pic] |

|Email |haghi@ |

|[pic] |

|Web site | |

|[pic] |

|Address |55 Town Centre Crt, Ste 521, Scarborough, ON, M1P 4X4 |

|[pic] |

|Location (Intersection) |Scarborough Central (McCowan Rd-Ellesmere Rd) |

|[pic] |

|Contacts |Mojgan Haghi, Employment Consultant |

|[pic] |

|Hours |Mon-Fri 8:30-4:30 |

|[pic] |

|Languages of service |English ; Farsi ; interpretation may be available |

|[pic] |

|Eligibility |Youth and adults 16 years and over in receipt of Ontario Works, with barriers to employment |

|[pic] |

|How to apply |Referral from social service agencies |

|[pic] |

|Fees |Fee charged to referral source |

|[pic] |

|Physical access |Wheelchair accessible building including main entrance and barrier free washrooms |

|[pic] |

|Service description |Employment placement |

|[pic] |

|Organization type |Non Profit ; United Way ; Registered Charity |

|JobStart |

|Office phone |416-231-2295 |

|[pic] |

|Fax |416-253-2700 |

|[pic] |

|Email |diane.moore@jobstart- |

|[pic] |

|Web site |jobstart- |

|[pic] |

|Address |41 Chauncey Ave, Toronto, ON, M8Z 2Z2 |

|[pic] |

|Location |Etobicoke South (Islington Ave-Bloor St W) |

|(Intersection) | |

|[pic] |

|Hours |Mon-Thu 9-5, Fri 9-4 |

|[pic] |

|Languages of service |English |

|[pic] |

|Physical access |Wheelchair accessible building including main entrance and barrier free washrooms * designated and street |

| |parking close to entrance |

|[pic] |

|Service description |Job Search Workshops (JSW) -- or new immigrants and Convention refugees, legally entitled to work in Canada * 5|

| |day job search techniques workshops, covering labour market information, access to trades and professions, |

| |resume preparation, networking * extensive individual assistance |

| | |

| |Workplace Employment Placement Services (WEPS) -- 2 week workshop for adults with barriers to employment in |

| |receipt of Ontario Works * interview skills, job development support * follow up support |

| | |

| |Workplace Essential Skills Training (WEST) -- 8 week training program for persons 18 years and over in receipt |

| |of Ontario Works * communication skills * basic computer skills * resumes * interview skills * work placements |

|[pic] |

|Organization type |Non Profit ; United Way ; Registered Charity |

|JobStart |

|Employment Resource Centre |

|Office phone |416-231-2295 |

|[pic] |

|TTY phone |416-251-2723 |

|[pic] |

|Fax |416-253-2727 |

|[pic] |

|Web site |jobstart- |

|[pic] |

|Address |2930 Lake Shore Blvd W, Toronto, ON, M8V 1J4 |

|[pic] |

|Location |Etobicoke South (Islington Ave-Lake Shore Blvd W) |

|(Intersection) | |

|[pic] |

|Hours |Mon, Wed-Thu 9-5; Tue 9-7; Fri 9-4 |

|[pic] |

|Languages of service |English |

|[pic] |

|Eligibility |Persons seeking employment |

|[pic] |

|How to apply |Drop in * no appointment necessary |

|[pic] |

|Fees |None |

|[pic] |

|Physical access |Wheelchair accessible building including main entrance and barrier free washrooms * designated and street |

| |parking |

|[pic] |

|Service description |Walk-in job search centre * access to computers, job banks, Internet, fax, telephones, photocopiers, workshops |

| |* libraries of labour market and occupational information * job search skills including resume writing, |

| |interviewing and networking techniques * self employment workshop |

|[pic] |

|Organization type |Non Profit ; United Way ; Registered Charity |

|[pic] |

|[pic] |

|Last complete update |2007-07-13 |

|JVS Toronto |

|Office phone |416-787-1151 |

|[pic] |

|TTY phone |416-787-1151 ext 238 |

|[pic] |

|Fax |416-785-7529 |

|[pic] |

|Email |info@ |

|[pic] |

|Web site | |

|[pic] |

|Address |74 Tycos Dr, Toronto, ON, M6B 1V9 |

|[pic] |

|Location |North York West (Dufferin St-Lawrence Ave W) |

|(Intersection) | |

|[pic] |

|Contacts |Sam Cukierman, Vice President, Employer Services, 416-787-1151 ext 216 |

|[pic] |

|Hours |Mon-Tue, Thu 9-5; Wed 9-8; Fri 9-4 |

|[pic] |

|Languages of service |American Sign Language (ASL) ; Bulgarian ; Chinese (Cantonese) ; English ; Farsi ; Hebrew ; Hindi ; Italian ; |

| |Polish ; Punjabi ; Russian ; Spanish ; Turkish ; Urdu ; Yiddish |

|[pic] |

|Eligibility |Nonsectarian |

|[pic] |

|Fees |Free or sliding scale |

|[pic] |

|Physical access |Wheelchair accessible building including main entrance and barrier free washrooms and elevator * street parking |

| |close to entrance |

|[pic] |

|Service description |Employment, education, training and support services |

| | |

| |Bringing Employment Specialists to Tomorrow (BEST) -- for persons in receipt of social assistance * 16 week job |

| |developer/employment consultant training program |

| | |

| |Employment Services -- for Employment Insurance (EI) recipients, EI Reachback clients (who have received EI |

| |benefits in the past 3 years), long term unemployed, newcomers and foreign-trained professionals * job search |

| |and interview skills * resume writing * networking * mentoring * individual and group counselling * workshops, |

| |seminars, resource centre |

| | |

| |Employment Support for Persons with Disabilities -- vocational counselling and employment planning * employment |

| |preparation services with community-based work trials and job placement * job coaching and job maintenance * |

| |group programs to enhance personal and vocational growth * focus on Ontario Disability Support Program (ODSP) |

| |Employment Supports Program clients |

| | |

| |Ontario Works (OW) Employment Placement Program, 416-787-1151 ext 224, rdumon@ -- 5 day work |

| |search strategies workshop for OW recipients * topics include career objectives, skills inventory, job search |

| |techniques, resume and cover letter writing, local labour market information and research, job interviews, |

| |networking * participants must have long-term child care and transportation arrangements in place |

| | |

| |Project Job Search (PJS), 416-787-1151 ext 271, sdurrani@ -- for unemployed individuals, including|

| |Employment Insurance (EI) and EI Reachback recipients or underemployed individuals (working up to 21 hours per |

| |week) * employment counselling and coaching * skills assessment * assistance with resume writing, interview |

| |skills, self-marketing, networking, communication and work maintenance skills * job matching and job development|

| | |

| |Retail Source -- retail training program for youth 15-29 years, must be out of full-time school and work * paid |

| |work experience in customer service and sales, merchandising and retail marketing, pricing and inventory control|

| |* in partnership with City of Toronto, Dufferin Mall Youth Services (Turning Point Youth Services), and San |

| |Romanoway Revitalization Association |

| | |

| |Specialized Assessments -- psychovocational assessments for adults * psychoeducational assessments for children |

| |* assessments for gifted programs * diagnosis of learning problems in children, teens and adults * remediation |

| |for adults with learning problems * emotional intelligence testing * also vocational evaluations |

| | |

| |Newcomer Employment Services (NES) , 416-661-3010 ext 311, stakahashi@--for Internationally |

| |trained individuals * provides one-on-one job search support * resume and cover letter preparation * coaching on|

| |job interviews * telephone contacts with employers * specialized workshops and mentoring programs for newcomers |

|JVS Toronto |

|Employment Resource Centre |

|York Gate Boulevard |

|Office phone |416-514-0900 |

|[pic] |

|Email |ercyorkgate@ |

|[pic] |

|Web site | |

|[pic] |

|Address |Yorkgate Mall, 1 York Gate Blvd, Lower Level, Ste 136, Toronto, ON, M3N 3A1 |

|[pic] |

|Location |North York West (Jane St-Finch Ave W) |

|(Intersection) | |

|[pic] |

|Contacts |Jacqueline Piotrowski, Manager |

|[pic] |

|Hours |Mon-Fri 9-5 |

|[pic] |

|Languages of service |English |

|[pic] |

|Eligibility |Persons eligible to work in Canada |

|[pic] |

|How to apply |Register in person |

|[pic] |

|Fees |None |

|[pic] |

|Physical access |Wheelchair accessible building including main entrance and barrier free washrooms * designated parking |

|[pic] |

|Service description |Walk-in job search centre * access to computers, Internet, fax, photocopier, telephone, directories and |

| |newspapers * job search workshops and information sessions on career decision making and skills enhancement * |

| |full time, part-time, temporary and volunteer job postings * review and critique of resumes and cover letters * |

| |guidance with self-directed job searches * support with print, video and computer research * guidance on matters|

| |related to employment, education, health, housing and social/cultural issues * referrals to other community |

| |services and employment programs |

|[pic] |

|Organization type |Non Profit ; United Way ; Registered Charity |

|Learning Enrichment Foundation |

|Action Centre for Employment |

|Office phone |416-769-0830 |

|[pic] |

|Fax |416-769-9912 |

|[pic] |

|Web site | |

|[pic] |

|Address |116 Industry St, Toronto, ON, M6M 4L8 |

|[pic] |

|Location |City of York (Weston Rd-Eglinton Ave W) |

|(Intersection) | |

|[pic] |

|Hours |Mon-Fri 9-4 |

|[pic] |

|Languages of service |English |

|[pic] |

|Physical access |Wheelchair accessible building including main entrance and barrier free washrooms * designated parking |

|[pic] |

|Service description |Employment resource centre -- walk-in job search centre * access to computers, Internet, fax, photocopier and |

| |telephone * staff assistance available * resource materials, job listings and labour market information * |

| |workshops * assistance with job search including resume writing, interview and communication skills * |

| |one-to-one employment counselling * Employment Placement Program (EPP) |

|[pic] |

|Neighbourhood Link Support Services |

|East Toronto Employment Centre for Newcomers to Canada |

|Office phone |416-691-7407 |

|[pic] |

|Fax |416-693-2417 |

|[pic] |

|Email |yordankap@ |

|[pic] |

|Web site | |

|[pic] |

|Address |3032 Danforth Ave, Toronto, ON, M4C 1N2 |

|[pic] |

|Location |East York (Victoria Park Ave-Danforth Ave) |

|(Intersection) | |

|[pic] |

|Contacts |Yordanka Petrova, Administrative Assistant |

|[pic] |

|  |Long Wu, Program Facilitator |

|[pic] |

|Hours |Office -- Mon-Fri 9-5 |

|[pic] |

|Area served |Greater Toronto Area |

|[pic] |

|Languages of service |English ; Gujurati ; Hindi ; Kachi ; Swahili ; Telugu |

|[pic] |

|Eligibility |Landed immigrants and Convention refugees in Canada for 3 years or less * must be able to communicate |

| |effectively in English |

|[pic] |

|How to apply |Call for appointment |

|[pic] |

|Fees |None |

|[pic] |

|Physical access |Wheelchair accessible building including main entrance and barrier free washrooms |

|[pic] |

|Service description |10 day job search workshop for newcomers, covering labour market information, interview techniques, resumes, |

| |networking * job matching * job coaching * access to computers and fax machine * participates in CAP (Community|

| |Access Program) -- free Internet access |

|Ontario. Ministry of Training, Colleges and Universities |

|Employment Ontario |

|Office phone |416-326-5656 |

|[pic] |

|Toll-free phone |1-800-387-5656 |

|[pic] |

|Web site |ontario.ca/employmentontario |

|[pic] |

|Mail care of |Public Inquiries Unit, Communications Branch |

|[pic] |

|Mail Address |Mowat Block, 900 Bay St, 14th Fl, Toronto, ON, M7A 1L2 |

|[pic] |

|Hours |Mon-Fri 8:30-5 |

|[pic] |

|Area served |Ontario |

|[pic] |

|Languages of |English ; French |

|service | |

|[pic] |

|Service description|Information on training, apprenticeship opportunities, education, skills, and experience to achieve employment |

| |goals * connects people looking for work with employers looking for workers * service provided through a |

| |toll-free phone number and a web site * web site includes online search for employment and training programs by |

| |location and program |

|[pic] |

|Organization type |Provincial Government |

|Preparatory Training Programs of Toronto |

|PTP East Centre |

|Job Solutions |

|Office phone |416-686-8426 |

|[pic] |

|Fax |416-686-8427 |

|[pic] |

|Email |claudiaa@ptp.ca |

|[pic] |

|Web site |ptp.ca |

|[pic] |

|Address |815 Danforth Ave, Toronto, ON, M4J 1L2 |

|[pic] |

|Location (Intersection) |Toronto East (Donlands Ave-Danforth Ave) |

|[pic] |

|Contacts |Claudia Abello, Manager, Employment Services, 416-239-7309 ext 14 |

|[pic] |

|  |Minh Chung, Administrative Assistant |

|[pic] |

|Languages of service |English |

|[pic] |

|Eligibility |Unemployed adults |

|[pic] |

|How to apply |Call for appointment |

|[pic] |

|Fees |None |

|[pic] |

|Physical access |Wheelchair accessible building including main entrance and barrier free washrooms |

|[pic] |

|Service description |Job search support * one-to-one or small group assistance for persons with reading or writing |

| |difficulties |

|Pride Employment Network |

|Office phone |905-796-7840 |

|[pic] |

|Email |prideemploynet@yahoo.ca |

|[pic] |

|Web site |ca.groups.group/prideemploynet/ |

|[pic] |

|Mail Address |12 Sinclair Crt, Brampton, ON, L6X 4P5 |

|[pic] |

|Hours |Vary |

|[pic] |

|Languages of |English |

|service | |

|[pic] |

|Eligibility |Gay and lesbian community |

|[pic] |

|Physical access |Call for information |

|[pic] |

|Service description|Networking opportunities * support directed at empowering the gay and lesbian community in the workplace * |

| |monthly evening meetings with keynote speakers |

|[pic] |

|Seneca College |

|Employment Resource Centre |

|Office phone |416-293-3722 |

|[pic] |

|Fax |416-293-6753 |

|[pic] |

|Web site |senecac.on.ca/cms/community/etbs.jsp |

|[pic] |

|Address |3660 Midland Ave, 2nd Fl, Toronto, ON, M1V 4V3 |

|[pic] |

|Location |Scarborough North (Midland Ave-McNicoll Ave) |

|(Intersection) | |

|[pic] |

|Contacts |Amy Koning, Manager |

|[pic] |

|Hours |Mon, Wed, Fri 9-5; Tue, Thu 9-7 |

|[pic] |

|Languages of service|English |

|[pic] |

|Fees |None |

|[pic] |

|Physical access |Wheelchair accessible building including main entrance and barrier free washrooms |

|[pic] |

|Service description |Walk in job search centre * access to computers, Internet, fax, photocopier and telephone * staff assistance |

| |available * resource materials, job boards and labour market information * workshops * software tutorials * |

| |assistance with resumes * employment coaches available for one-to-one consultation |

|Skills for Change |

|Employment Resource Centre |

|Office phone |416-572-0790 |

|[pic] |

|Fax |416-572-1016 |

|[pic] |

|Email |erc@ |

|[pic] |

|Web site |erc. |

|[pic] |

|Address |1139 College St, Toronto, ON, M6H 1B5 |

|[pic] |

|Location |Toronto West (Dufferin St-College St) |

|(Intersection) | |

|[pic] |

|Contacts |Juan Segura, Manager |

|[pic] |

|Hours |Mon-Tue 10-6, Wed-Fri 8:45-4:30 * resume and cover letter critiques -- Mon-Tue 10 am, Wed-Fri 8:30 am |

|[pic] |

|Languages of service |English |

|[pic] |

|Eligibility |Job seekers (unemployed or employed), with focus on immigrants and refugees |

|[pic] |

|Fees |None |

|[pic] |

|Service description |Walk-in, self service job search centre * staff available for assistance * job search workshops * resume clinics|

| |* access to computers, Internet, fax, telephones, photocopier * resource library * guest speakers * one2one |

| |COACHING |

|Toronto Community Employment Services |

|Office phone |416-488-0084 |

|[pic] |

|Fax |416-488-3743 |

|[pic] |

|Email |tces@tces.on.ca |

|[pic] |

|Web site |tces.on.ca |

|[pic] |

|Address |2221 Yonge St, Ste 403, Toronto, ON, M4S 2B4 |

|[pic] |

|Location |Toronto North (Yonge St-Eglinton Ave E) |

|(Intersection) | |

|[pic] |

|Hours |Mon-Fri 8:30-4:30 |

|[pic] |

|Area served |Greater Toronto Area |

|[pic] |

|Languages of service |Arabic ; Armenian ; Chinese (Mandarin) ; English ; Spanish |

|[pic] |

|Eligibility |Newcomer, immigrant or refugee women legally entitled to work in Canada * Employment Assistance Services -- |

| |women newcomers who are internationally trained professionals or tradespeople not eligible for Employment |

| |Insurance (EI) benefits |

|[pic] |

|How to apply |Call or drop in to register for services |

|[pic] |

|Fees |None |

|[pic] |

|Physical access |Wheelchair accessible building including main entrance and barrier free washrooms * braille elevator * entrance|

| |close to street parking |

|[pic] |

|Service description |Employment Assistance Services -- employment assessment centre * access to Employment Resource Centre (see |

| |below) * job search and interview skills * resume writing * information on occupational licences * networking *|

| |individual and group counselling * workshops, seminars, resource centre |

| | |

| |Employment Resource Centre -- walk-in job search centre * access to computers, Internet, fax, photocopier and |

| |telephone for registered clients * staff assistance available * resource materials, job postings and labour |

| |market information * workshops * assistance with resumes |

| | |

| |Women at Work (WOW) -- employment assistance * individual counselling and assessment to develop a back-to-work |

| |action plan * information and referral for English language and skills training programs * orientation to |

| |labour market, intensive job search and employment preparation workshops * career planning for choice or change|

| |of occupation |

|Toronto. Social Services Division |

|Office phone |416-392-8623 General Inquiry |

|[pic] |

|TTY phone |416-392-2594 ; 416-392-2823 |

|[pic] |

|Fax |416-392-4214 |

|[pic] |

|Web site |toronto.ca/socialservices/index.htm |

|[pic] |

|Address |55 John St, 12th Fl, Toronto, ON, M5V 3C6 |

|[pic] |

|Mail Address |55 John St, Stn 1123, 12th Fl, Toronto, ON, M5V 3C6 |

|[pic] |

|Location |Toronto Central (University Ave-King St W) |

|(Intersection) | |

|[pic] |

|Hours |Mon-Fri 8:30-4:30 * after hours -- see After Hours Emergency Services branch |

|[pic] |

|Area served |City of Toronto * Area Offices serve specific districts |

|[pic] |

|Languages of service|English ; French ; Multilingual Line -- Albanian 416-426-7051, Chinese 416-397-7383, French 416-397-7385, Farsi |

| |416-392-2987, Polish 416-392-4225, Portuguese 416-397-7381, Russian 416-397-0123, Somali 416-397-7384, Spanish |

| |416-397-7382, Vietnamese 416-397-1787 |

|[pic] |

|Eligibility |Youth and adults 18 years and over in financial need, and employable youth 16 or 17 who cannot live at home but |

| |are attending school or seeking employment * financial need is determined by a review of income, liquid assets |

| |and living expenses |

|[pic] |

|How to apply |Ontario Works -- call the Area Office serving specific postal code, see branch records * maps showing service |

| |area boundaries are available from 416-392-8623 or web site * toll free from pay phone 1-888-465-4478 |

|[pic] |

|Physical access |Wheelchair accessible building including main entrance and barrier free washrooms * braille and voice elevator, |

| |lowered buttons * entrance close to parking |

|[pic] |

|Service description |Delivers the Ontario Works program under the authority of the Ontario Works Act and regulations * provides |

| |employment supports and financial assistance * 2 main components: Employment Supports -- include activities that|

| |lead to employment or increase employment possibilities * Financial Assistance -- includes funds to cover food, |

| |shelter, clothing, prescription medication, and household items for persons who have no other means of support *|

| |Special Diet Allowance, Shelter Fund and other supports may be available |

| | |

| |Client Services and Information Unit 416-392-2956 -- information on Division's programs, policies and procedures|

| |* general information for persons in receipt of Ontario Works assistance * mediates between Division |

| |representatives and clients or their representatives * for information in languages other than English, see |

| |Multilingual Line above |

| | |

| |Community Start-Up and Maintenance Benefit (CSUMB) -- assists persons who need to move, pay rent in order to |

| |avoid being evicted, or pay utility arrears or reconnection fees, or assist with costs associated with discharge|

| |from an institution or move due to family violence * must meet Ontario Works eligibility criteria |

| | |

| |Disability Access Fund -- may be used to cover the cost of such items as large print material, sign language |

| |interpreters, escorts and transcription services (audio and braille) * can only be used when funds for technical|

| |aids or devices are not available from Ministry of Health and Long-Term Care, Assistive Devices Program |

| | |

| |Employment Resource Centres -- walk-in, self help job search centres located at all area offices * access to |

| |computers, telephones, fax, photocopiers, Internet and job banks * most targeted to social services recipients |

| | |

| |Family Support Program Unit 416-338-3800 -- Ontario Works recipients to pursue financial support from persons |

| |who have a legal obligation to provide it |

| | |

| |Interactive Voice Response (IVR) 1-800-808-2268 -- automated information on payment details, payment history, |

| |file status * also information and announcements about Ontario Works and Ontario Disability Support Program |

| |(ODSP) * service not available to TTY users * Monday-Friday 8 am-9 pm, Saturday-Sunday 12 noon-5 |

| | |

| |kids@computers Scholarship Project 416-392-8610 -- parents with children 8-14 years receiving Ontario Works or |

| |Ontario Disability Support Program can apply for a free computer * waiting list |

| | |

| |Special Needs Items -- may provide medically-based items, for Toronto residents whose income source may be |

| |Ontario Works, Old Age Security or Canada Pension Plan * items may include emergency dental services, |

| |eyeglasses, prosthetic devices, funeral and burial costs |

| | |

| |Welfare Fraud Hotline 416-392-8980 -- for persons wishing to report allegations of fraudulent collection of |

| |Ontario Works financial assistance |

|Working Skills Centre |

|Office phone |416-703-7770 |

|[pic] |

|Fax |416-703-1610 |

|[pic] |

|Email |wsc@ |

|[pic] |

|Web site | |

|[pic] |

|Address |350 Queens Quay W, Ste 204, Toronto, ON, M5V 3A7 |

|[pic] |

|Location |Toronto Central (Spadina Ave-Queens Quay W) |

|(Intersection) | |

|[pic] |

|Contacts |Rafath Ali-Khan, Program Coordinator |

|[pic] |

|Hours |Mon-Fri 8:30-4:30 |

|[pic] |

|Area served |City of Toronto |

|[pic] |

|Languages of service |English |

|[pic] |

|Eligibility |Day programs -- immigrant and refugee women experiencing difficulty in gaining full time employment due to lack|

| |of training or Canadian work experience * evening programs -- open to all * practice firm -- immigrant women |

| |who are job-ready and only need relevant Canadian work experience |

|[pic] |

|How to apply |Call, drop in, or attend information workshop held Thursdays 10 am * practice firm -- continuous recruitment, |

| |assessment at any employment assessment centre |

|[pic] |

|Fees |Vary for different services |

|[pic] |

|Physical access |Wheelchair accessible building including main entrance and barrier free washrooms |

|[pic] |

|Service description |Job skills training programs in direct mail, computerized office administration skills, logistics, computerized|

| |accounting, bookkeeping, medical terminology, medical billing and reception * programs range from 7 to 22 weeks|

| |* placement services |

| | |

| |Practice firm -- World Service Cargo Practice Firm 647-258-0388 * work experience for |

| |immigrant women who are job ready * program runs up to 12 weeks |

| | |

| |Also operates business services in direct marketing, bookkeeping, and administrative support * trainees learn |

| |while handling work for the Centre's business clients |

|Working Women Community Centre |

|Office phone |416-532-2824 |

|[pic] |

|Fax |416-532-1065 |

|[pic] |

|Email |admin@ |

|[pic] |

|Web site | |

|[pic] |

|Address |533A Gladstone Ave, Toronto, ON, M6H 3J1 |

|[pic] |

|Location |Toronto West (Dufferin St-Bloor St W) |

|(Intersection) | |

|[pic] |

|Hours |Mon-Fri 9-5 |

|[pic] |

|Languages of service|Arabic ; Chinese (Cantonese) ; Chinese (Mandarin) ; English ; Ewe ; Farsi ; Ga ; Hausa ; Hindi ; Portuguese ; |

| |Punjabi ; Spanish ; Tigrinya ; Twi ; Urdu |

|[pic] |

|Eligibility |Immigrant and refugee women and their families |

|[pic] |

|How to apply |Call for appointment |

|[pic] |

|Physical access |Wheelchair accessible building including main entrance and barrier free washrooms |

|[pic] |

|Service description |Community centre * multiservice agency * cross cultural focus * some programs may be held in other locations * |

| |income tax clinic * tutoring program |

| | |

| |Settlement services -- information and referral, orientation, interpretation, supportive counselling, |

| |documentation, social assistance applications * individual counselling and support groups for assaulted women * |

| |workshops * participates in LINC (Language Instruction for Newcomers to Canada), upon assessment by YMCA of |

| |Greater Toronto, child care provided -- see separate entry * ESL/introduction to computers * |

| | |

| |Employment programs -- employment assistance services including counselling * employment training and |

| |pre-apprenticeship programs for women * tutoring * Job Search Workshops (JSW) -- for new immigrants and |

| |Convention refugees, legally entitled to work in Canada * 3 or 4 day job search techniques workshops, covering |

| |labour market information, access to trades and professions, resume preparation, networking * extensive |

| |individual assistance |

| | |

| |Women support groups -- Renacer -- Spanish-speaking senior women's club * Simplesment Amigas -- |

| |Portuguese-speaking senior women's group * support groups for African women, Portuguese-speaking and |

| |Spanish-speaking women* advocacy * public education * community development * Home Instruction for Parents of |

| |Preschool Youngsters (HIPPY) -- in-home school readiness program for low income families |

Employment Centres – Halton Region

|[|[pic] |

|p|[pic] |

|i| |

|c|Centre for Education and Training |

|]| |

| |Experienced Workers Employment Program |

| | |

| |Office phone |

| |905-681-3356 ext 22 |

| | |

| |[pic] |

| | |

| |Fax |

| |905-681-7932 |

| | |

| |[pic] |

| | |

| |Web site |

| |ewp |

| | |

| |[pic] |

| | |

| |Address |

| |The Bay Area Learning Centre, 860 Harrington Crt, 2nd Floor, Burlington, ON, L7N 3N4 |

| | |

| |[pic] |

| | |

| |Location (Intersection) |

| |Burlington (Harrington Court Runs South off Harvester Road Between Guelph and Walkers Lines) |

| | |

| |[pic] |

| | |

| |Contacts |

| |Kristin Grougrou, Employment Consultant, 905-681-3356 ext 22, kgrougrou@ |

| | |

| |[pic] |

| | |

| |Hours |

| |Office hours Mon-Fri 8:30-4:30 |

| | |

| |[pic] |

| | |

| |Area served |

| |Halton Region |

| | |

| |[pic] |

| | |

| |Eligibility |

| |Ages: 45 year(s) and up Must be unemployed and seeking employment. Able to attend a 3 week program. |

| | |

| |[pic] |

| | |

| |How to apply |

| |Referral required from V.P.I. |

| | |

| |[pic] |

| | |

| |Fees |

| |None |

| | |

| |[pic] |

| | |

| |Physical access |

| |Partially Accessible - The building is Wheelchair accessible through front and side entrances. An elevator is available with request |

| |for a key from the front desk |

| | |

| |[pic] |

| | |

| |Service description |

| |The Experienced Workers Program is a three week workshop for job seekers 40+. It responds to the trends being realized in today's |

| |labour market and is designed to assist the older worker to recognize their skills and interests, and market their unique skills to |

| |employers. Sessions run back-to-back. All program participants are provided with: * Career Exploration Assistance * Skills Assessment|

| |* Job Search Strategies * Employment Consultation |

| | |

|[|Centre for Skills Development and Training (The) |

|p| |

|i|Office phone |

|c|905-333-3499; 905-878-1240 |

|]| |

| |[pic] |

| | |

| |Fax |

| |905-634-2775 |

| | |

| |[pic] |

| | |

| |Email |

| |info@thecentre.on.ca |

| | |

| |[pic] |

| | |

| |Web site |

| |thecentre.on.ca |

| | |

| |[pic] |

| | |

| |Address |

| |The Bay Area Learning Centre, 860 Harrington Crt, Burlington, ON, L7N 3N4 |

| | |

| |[pic] |

| | |

| |Location (Intersection) |

| |Burlington |

| | |

| |[pic] |

| | |

| |Officers |

| |Kathy Mills, Chief Administrative Officer |

| | |

| |[pic] |

| | |

| |Hours |

| |Mon-Fri 8:30am-4:30pm |

| | |

| |[pic] |

| | |

| |Area served |

| |Halton Region ; Peel Region |

| | |

| |[pic] |

| | |

| |How to apply |

| |Registration forms available online or call for more information. |

| | |

| |[pic] |

| | |

| |Fees |

| |None - Most programs have government funding, call The Centre for more information |

| | |

| |[pic] |

| | |

| |Physical access |

| |Fully Accessible |

| | |

| |[pic] |

| | |

| |Service description |

| |The Centre for Skills Development and Training is a leading provider of quality career and workforce development programs, products |

| |and services. Since 1988 the focus has been on these being relevant and reflecting the realities of today's working world. Click on |

| |the highlighted links for more information. * Career Services at The Centre includes a range of career and employment-related |

| |programs and services, most of which are offered on a no fee basis to qualified candidates. * Academic Updgrading and English as a |

| |Second Language (ESL) Provides individuals with a wide range of programs and services aimed at assisting individuals to achieve their|

| |acdemic and career goals. Literacy and Basic Skills.(LBS) * The Centre's Pre-Apprenticeship Programs are designed to give clients the|

| |skills and experience they need to begin a new career in the skilled trades. These programs involve comprehensive in-class and work |

| |placement components. * Languages for Living! (Continuing Education ) are personal interest courses open to adults of the general |

| |public who wish to acquire an additional language for personaal or business purposes. There is an emphasis on conversation skills; a |

| |fun and interactive approach; as well as cultural information. * Corporate and Employer Services at The Centre provide valuable |

| |training resources for organizations looking to grow from good to great. Many of these programs and services are available at |

| |multiple locations in Halton and Peel Regions including the main location in Burlington: * Georgetown Employment Partners Centre * |

| |Milton Employment Partners Centre * Oakville Facility * Mississauga * Malton |

| | |

| |[pic] |

| | |

|[|Centre for Skills Development and Training (The) |

|p| |

|i|Georgetown Employment Partners Centre |

|c| |

|]|Office phone |

| |905-702-7311 |

| | |

| |[pic] |

| | |

| |Fax |

| |905-702-9765 |

| | |

| |[pic] |

| | |

| |Email |

| |info@thecentre.on.ca |

| | |

| |[pic] |

| | |

| |Web site |

| |thecentre.on.ca/AboutTheCentre/Contact_Georgetown.asp |

| | |

| |[pic] |

| | |

| |Address |

| |184 Guelph St, Georgetown, ON, L7G 4A7 |

| | |

| |[pic] |

| | |

| |Location (Intersection) |

| |Georgetown (Guelph Street and Maple Avenue) |

| | |

| |[pic] |

| | |

| |Hours |

| |Mon-Fri 8:30am-4:30pm |

| | |

| |[pic] |

| | |

| |Area served |

| |Halton Hills |

| | |

| |[pic] |

| | |

| |Fees |

| |None |

| | |

| |[pic] |

| | |

| |Physical access |

| |Fully Accessible |

| | |

| |[pic] |

| | |

| |Service description |

| |The Centre for Skills Development and Training is a leading provider of quality career and workforce development programs, products |

| |and services. Since 1988 the focus has been on these being relevant and reflecting the realities of today's working world. The |

| |Georgetown Employment Partners Centre is the Halton Hills location for The Centre. It provides residents of Georgetown, Acton and the|

| |surrounding area with easy access to their programs and services, as well as to those of other education, training and human |

| |development organizations. Centre Programs and Services offered in Georgetown include: * Georgetown Employment Resource Centre * Job |

| |Opportunities for Youth * Career Explorations Express * Employment Counselling * Assessments for Career Planning * Information about |

| |the services offered at all Centre locations * Employment preparation, resume writing etc. Visit the website for more information on |

| |these programs. Services include employment preparation including: Academic Upgrading and English as a Second Language (ESL) services|

| |are also available at this location. Partners/Tenants * J.B.J. * Halton Skills Direct |

| | |

|[|[pic] |

|p|[pic] |

|i| |

|c|Centre for Skills Development and Training (The) |

|]| |

| |Milton Employment Partners Centre |

| | |

| |Office phone |

| |905-693-8458 |

| | |

| |[pic] |

| | |

| |Fax |

| |905-693-1941 |

| | |

| |[pic] |

| | |

| |Email |

| |info@thecentre.on.ca |

| | |

| |[pic] |

| | |

| |Web site |

| |thecentre.on.ca/AboutTheCentre/Contact_Milton.asp |

| | |

| |[pic] |

| | |

| |Address |

| |Southview Plaza, 550 Ontario St S, Ste 203, Milton, ON, L9T 5E4 |

| | |

| |[pic] |

| | |

| |Location (Intersection) |

| |Milton (Northwest corner of Ontario Street (Regional Rd. 25) and Derry Road) |

| | |

| |[pic] |

| | |

| |Hours |

| |Mon-Fri 8:30am-4:30pm |

| | |

| |[pic] |

| | |

| |Area served |

| |Milton |

| | |

| |[pic] |

| | |

| |Languages of service |

| |American Sign Language (ASL) ; Portuguese |

| | |

| |[pic] |

| | |

| |Fees |

| |None |

| | |

| |[pic] |

| | |

| |Physical access |

| |Fully Accessible |

| | |

| |[pic] |

| | |

| |Service description |

| |The Centre for Skills Development and Training is a leading provider of quality career and workforce development programs, products |

| |and services. Since 1988 the focus has been on these being relevant and reflecting the realities of today's working world. The Milton|

| |Employment Partners Centre is the Milton location for The Centre. It provides residents of Milton and the surrounding area with easy |

| |access to the Centre's programs and services, as well as to those of other education, training and human development organizations. |

| |Centre Programs and Services Offered in Milton include: * Milton Employment Resource Centre * Job Opportunities for Youth * Career |

| |Explorations Express * Employment Counselling * Assessments for Career Planning * Information about the services offered at all |

| |Centre locations * Employment preparation, resume writing etc. Academic Upgrading and English as a Second Language (ESL) services are|

| |also available at this location. Visit the website for more information on these programs. Partners/Tenants: * JBJ Employment |

| |Services * Halton Skills Direct * Literacy North Halton |

| | |

|[|[pic] |

|p|[pic] |

|i| |

|c|Centre for Skills Development and Training (The) |

|]| |

| |Oakville Facility |

| | |

| |Office phone |

| |905-845-1157 |

| | |

| |[pic] |

| | |

| |Fax |

| |905-845-5878 |

| | |

| |[pic] |

| | |

| |Email |

| |info@thecentre.on.ca |

| | |

| |[pic] |

| | |

| |Web site |

| |thecentre.on.ca/AboutTheCentre/Contact_Oakville.asp |

| | |

| |[pic] |

| | |

| |Address |

| |465 Morden Ave, Ste 109, Oakville, ON, L6K 3W6 |

| | |

| |[pic] |

| | |

| |Location (Intersection) |

| |Oakville (Speers / Dorval) |

| | |

| |[pic] |

| | |

| |Officers |

| |Kathy Mills, Chief Administrative Officer |

| | |

| |[pic] |

| | |

| |Hours |

| |Mon-Fri 8:30am-4:30pm |

| | |

| |[pic] |

| | |

| |Area served |

| |Halton Region |

| | |

| |[pic] |

| | |

| |Fees |

| |None |

| | |

| |[pic] |

| | |

| |Physical access |

| |Fully Accessible |

| | |

| |[pic] |

| | |

| |Service description |

| |The Centre for Skills Development and Training is a leading provider of quality career and workforce development programs, products |

| |and services. Since 1988 the focus has been on these being relevant and reflecting the realities of today's working world. The |

| |Oakville location of The Centre for Skills Development & Training provides residents of Oakville and the surrounding area with easy |

| |access to the Centre's programs and services. Centre Programs and Services offered in Oakville include: * English as a Second |

| |Language (ESL) / Language Instruction for Newcomers to Canada (LINC) * Oakville Employment Resource Centre * Job Shop * Job Shop - |

| |Sound Bytes * Employment Counselling * Assessments for Career Planning * Use of fax machine, computers with internet access and |

| |telephones for job search * Information about the services offered at all Centre locations * Employment preparation, resume writing |

| |etc. Visit the website for more information on these programs. Partners/Tenants: * Assessments for Newcomers |

| | |

|[|[pic] |

|p|[pic] |

|i| |

|c|Halton. Social and Community Services Department |

|]| |

| |Income and Employment Services Division |

| | |

| |Ontario Works Halton |

| | |

| |Office phone |

| |905-825-6000 |

| | |

| |[pic] |

| | |

| |Toll-free phone |

| |1-866-4HALTON (1-866-442-5866) |

| | |

| |[pic] |

| | |

| |TTY phone |

| |905-827-9833 |

| | |

| |[pic] |

| | |

| |Fax |

| |905-825-2814 |

| | |

| |[pic] |

| | |

| |Email |

| |busdev@halton.ca |

| | |

| |[pic] |

| | |

| |Web site |

| |halton.ca/SCS/FinancialAssistance/ontarioworks |

| | |

| |[pic] |

| | |

| |Address |

| |Oakville Corporate Centre, 690 Dorval Dr, Oakville, ON, L6K 3X9 |

| | |

| |[pic] |

| | |

| |Location (Intersection) |

| |Oakville (Wyecroft Rd. & Dorval Dr.) |

| | |

| |[pic] |

| | |

| |Officers |

| |Douglas Bartholomew-Saunders, Director of Income and Employment Services, ext 2730 |

| | |

| |[pic] |

| | |

| |Hours |

| |Mon-Fri 8:30am-4:30pm |

| | |

| |[pic] |

| | |

| |Area served |

| |Halton Region |

| | |

| |[pic] |

| | |

| |Eligibility |

| |Financial assistance may be available to persons if they are unemployed; have insufficient income; have a medical disability; are aged and not eligible|

| |for Old Age Security; are providing temporary care for someone else's child(ren); are attending high school and are unable to obtain assistance from |

| |parents. Assistance may also be available to people on fixed pensions or with low incomes. LEAP participants must meet age criteria (16-21), be |

| |receiving financial assistance through Ontario Works, have a child and have not yet completed high school. |

| | |

| |[pic] |

| | |

| |How to apply |

| |Call 905-825-6000 to complete an initial application over the telephone. |

| | |

| |[pic] |

| | |

| |Physical access |

| |Fully Accessible |

| | |

| |[pic] |

| | |

| |Service description |

| |Ontario Works Halton is an employment program that provides temporary financial and employment support while supporting recipients in their goal of |

| |returning to the workforce. The goal of Ontario Works Halton is to help individuals gain the quickest route back to employment, and independence. There|

| |are four components of the Ontario Works Halton Program: * financial assistance * employment support * community placement * employment placement |

| |Learning Earning and Parenting Program (LEAP) is an Ontario Works initiative which helps teens who have children finish high school, learn good and |

| |effective parenting skills, secure quality child care and find employment. |

| | |

|[|[pic] |

|p|[pic] |

|i| |

|c|Jbj Employment Services |

|]| |

| |Office phone |

| |905-702-7311 |

| | |

| |[pic] |

| | |

| |Toll-free phone |

| |1-866-648-2424 |

| | |

| |[pic] |

| | |

| |Email |

| |kerry.wright@bellnet.ca |

| | |

| |[pic] |

| | |

| |Web site |

| |jbj.ca |

| | |

| |[pic] |

| | |

| |Mail care of |

| |JBJ Employment Services |

| | |

| |[pic] |

| | |

| |Address |

| |550 Ontario St S, Unit 203, Milton, ON, L9T 5E4 |

| | |

| |[pic] |

| | |

| |Mail Address |

| |Town Centre, 210 Broadway Ave, Suite 205, Orangeville, ON, L9W 5G4 |

| | |

| |[pic] |

| | |

| |Location (Intersection) |

| |Milton (Ontario & Derry) |

| | |

| |[pic] |

| | |

| |Contacts |

| |Kerry Wright, Facilitator, 905-702-7311, kerry.wright@bellnet.ca |

| | |

| |[pic] |

| | |

| |  |

| |Veronica Oliver, Administrative Coordinator, 519-938-8155, jbjemployment@bellnet.ca |

| | |

| |[pic] |

| | |

| |Hours |

| |Tue-Fri 9:00-4:30 |

| | |

| |[pic] |

| | |

| |Area served |

| |Milton |

| | |

| |[pic] |

| | |

| |Eligibility |

| |Ages: 18 year(s) and up adults seeking permanent employment. |

| | |

| |[pic] |

| | |

| |How to apply |

| |Walk-ins and referrals |

| | |

| |[pic] |

| | |

| |Fees |

| |None - services and programs funded by Provincial Govenment |

| | |

| |[pic] |

| | |

| |Physical access |

| |Fully Accessible |

| | |

| |[pic] |

| | |

| |Service description |

| |JBJ Employment Services is a privately owned, community based company offereing a wide range of employment related programs. |

| |Employment Ontario programs include core group and one-on-one assistance to clients requiring resume and networking preparation, |

| |labour market research and job skills techniques. |

| | |

| |[pic] |

| | |

|[|[pic] |

|p|[pic] |

|i| |

|c|Jbj Employment Services |

|]| |

| |Toll-free phone |

| |1-866-648-2424 |

| | |

| |[pic] |

| | |

| |Email |

| |kerry.wright@bellnet.ca |

| | |

| |[pic] |

| | |

| |Web site |

| |jbj.ca |

| | |

| |[pic] |

| | |

| |Mail care of |

| |JBJ Employment Services Inc. |

| | |

| |[pic] |

| | |

| |Address |

| |184 Guelph St, Georgetown, ON, L7G 4A7 |

| | |

| |[pic] |

| | |

| |Mail Address |

| |Town Centre, 210 Broadway Ave, Ste 205, Orangeville, ON, L9W 5G4 |

| | |

| |[pic] |

| | |

| |Location (Intersection) |

| |Georgetown (Guelph & Mountainview) |

| | |

| |[pic] |

| | |

| |Contacts |

| |Kerry Wright, Facilitator, 905-702-7311, kerrywright@bellnet.ca |

| | |

| |[pic] |

| | |

| |  |

| |Veronica Oliver, Administrative Coordinator, 519-938-8155, jbjemployment@bellnet.ca |

| | |

| |[pic] |

| | |

| |Hours |

| |9-4:30 Tue-Fri |

| | |

| |[pic] |

| | |

| |Area served |

| |Georgetown |

| | |

| |[pic] |

| | |

| |Eligibility |

| |Ages: 18 year(s) and up Adults seeking permanent employment |

| | |

| |[pic] |

| | |

| |How to apply |

| |Walk-ins and referrals |

| | |

| |[pic] |

| | |

| |Fees |

| |None |

| | |

| |[pic] |

| | |

| |Physical access |

| |Fully Accessible |

| | |

| |[pic] |

| | |

| |Service description |

| |JBJ is a privately owned, community based company offering a wide range of employment related programs. Employment Ontario programs |

| |include: Core group and one-on-one assistance to clients requiring resume and networking preparation, labour market research and job |

| |skills techniques. |

| | |

| |[pic] |

| | |

|[|[pic] |

|p|[pic] |

|i| |

|c|Kerrys Place Autism Services |

|]| |

| |Central West Region |

| | |

| |Community Services Resource Centre |

| | |

| |Mississauga |

| | |

| |Office phone |

| |905-855-4984 |

| | |

| |[pic] |

| | |

| |Fax |

| |905-855-3510 |

| | |

| |[pic] |

| | |

| |Email |

| |peelinquiry@ |

| | |

| |[pic] |

| | |

| |Web site |

| | |

| | |

| |[pic] |

| | |

| |Address |

| |1834 Lakeshore Rd W, Unit 7, Mississauga, ON, L5J 1J7 |

| | |

| |[pic] |

| | |

| |Location (Intersection) |

| |Mississauga (Lakeshore & Southdown Rd.) |

| | |

| |[pic] |

| | |

| |Officers |

| |Jim Preston, Regional Director, 905-457-8711, jpreston@ |

| | |

| |[pic] |

| | |

| |Contacts |

| |Gail Jones, Director of Community Supports, 905-457-1130 ext 202, gjones@ |

| | |

| |[pic] |

| | |

| |Hours |

| |Mon 9:00-4:00, Tue & Thu 9:00-3:00 |

| | |

| |[pic] |

| | |

| |Area served |

| |Halton Region ; Peel Region |

| | |

| |[pic] |

| | |

| |Eligibility |

| |Individuals with Autism Spectrum Disorder within Peel and Halton regions. |

| | |

| |[pic] |

| | |

| |How to apply |

| |Please call intake line at 905-457-1130 ext 250. |

| | |

| |[pic] |

| | |

| |Physical access |

| |Fully Accessible |

| | |

| |[pic] |

| | |

| |Service description |

| |Kerry's Place provides residential and vocational programs for children and adults with autism. Individuals are involved in a wide |

| |range of community activities from work programs to recreational activities and daily living activities. Major Services: * community |

| |services * West Resource Centre and Library * family support group * social groups * employment supports * residential supports * |

| |leisure/recreational activities * consultation services |

| | |

|[|[pic] |

|p|[pic] |

|i| |

|c|Links2care |

|]| |

| |Acton Employment Resource Centre |

| | |

| |Office phone |

| |519-853-5014 |

| | |

| |[pic] |

| | |

| |Fax |

| |519-853-8704 |

| | |

| |[pic] |

| | |

| |Web site |

| |links2care.ca/ |

| | |

| |[pic] |

| | |

| |Address |

| |45 Mill Street E, Acton, ON, L7J 1H1 |

| | |

| |[pic] |

| | |

| |Location (Intersection) |

| |Acton |

| | |

| |[pic] |

| | |

| |Officers |

| |Sandra Melhuish, Executive Director |

| | |

| |[pic] |

| | |

| |Contacts |

| |Julie Vail, Team Leader |

| | |

| |[pic] |

| | |

| |  |

| |Laura Demeester, Employment Specialist |

| | |

| |[pic] |

| | |

| |Hours |

| |Mon-Tue, Thu-Fri 8:30am-4:30pm; Wed 8:30am-7:00pm July and August -summer hours slightly different |

| | |

| |[pic] |

| | |

| |Area served |

| |Halton Hills |

| | |

| |[pic] |

| | |

| |Fees |

| |None |

| | |

| |[pic] |

| | |

| |Physical access |

| |Partially Accessible - ring front bell, for assistance at side entrance ; Access equipment for persons with disabilities is |

| |available. |

| | |

| |[pic] |

| | |

| |Service description |

| |The Acton Employment Resource Centre is a new service operated by Links2Care and funded by Service Canada. Employment services: * |

| |Free workshops on topics such as resume and cover letter writing, job searching, interview preparation, youth job readiness, |

| |networking * Resources for use in the centre include books and DVD's on employment searching and career exploration * Computers, fax |

| |machine and photo copier are available for employment searching * Individual employment assistance and transferable skills |

| |assessments are free by appointment |

| | |

|[|[pic] |

|p|[pic] |

|i| |

|c|Path Employment Services |

|]| |

| |Office phone |

| |905-528-6611 |

| | |

| |[pic] |

| | |

| |TTY phone |

| |905-528-3336 |

| | |

| |[pic] |

| | |

| |Fax |

| |905-528-2181 |

| | |

| |[pic] |

| | |

| |Email |

| |info@ |

| | |

| |[pic] |

| | |

| |Web site |

| | |

| | |

| |[pic] |

| | |

| |Address |

| |Effort Square, 140 King St E, Ste 7, Hamilton, ON, L8N 1B2 |

| | |

| |[pic] |

| | |

| |Location (Intersection) |

| |Hamilton (King & Catharine) |

| | |

| |[pic] |

| | |

| |Officers |

| |Brad Spencer, Executive Director, 905-528-1118, brad.spencer@ |

| | |

| |[pic] |

| | |

| |Hours |

| |Mon-Fri 8:30am-4:45pm |

| | |

| |[pic] |

| | |

| |Area served |

| |Hamilton (City of) - and surrounding areas |

| | |

| |[pic] |

| | |

| |Languages of service |

| |Interpretive Services - for the deaf available but must be pre-arranged. |

| | |

| |[pic] |

| | |

| |Eligibility |

| |Individuals with disabilities and barriers to employment. |

| | |

| |[pic] |

| | |

| |Physical access |

| |Fully Accessible |

| | |

| |[pic] |

| | |

| |Service description |

| |PATH Employment Services is committed to ensuring the meaningful employment of people with any type of disability and to the |

| |enrichment of our communities. Major Services: * employment service for people with disabilities which provides employment readiness |

| |and permanent employment by exploring with clients their interests, skills, physical functioning, work experience, training and |

| |education. It also provides information regarding training, education, community resources and wage assistance. * prepares the job |

| |seeker for interviews and referrals with necessary documents, such as resumes and application forms, and conducts individualized job |

| |searches according to the needs and skills of the job seeker. * provides support and follow-up on specialized aids, career |

| |advancement and any other assistance that will provide successful employment. The professional placement services for employers |

| |includes promoting awareness of an untapped portion of the work force, assisting in exploring job sharing and job redesign options, |

| |and providing information regarding skills, strengths and limitations of persons with various physical disabilities. Information on |

| |adaptive devices, employment equity, access, sensitivity training and functional demands analysis are some of the resources available|

| |to employers. * provides follow-up and on-going assistance as required to help maintain successful employment. * Job Find Club |

| |assists people who are employment-disadvantaged, in particular, those with disabilities, to find suitable employment. The Club will |

| |give them a competitive edge. The Club provides a dynamic three-week course to teach the necessary skills to obtain their employment |

| |goal. * Resource Room has computers available for Internet job searches and resume writing. |

| | |

|[|Stride |

|p| |

|i|Halton South |

|c| |

|]|Worksite |

| | |

| |Supported Employment |

| | |

| |Office phone |

| |Worksite: 905-693-4252 ext 4 or 6; Supported Employment: 905-693-4252 ext 5 or 7 |

| | |

| |[pic] |

| | |

| |Fax |

| |905-842-5702 |

| | |

| |[pic] |

| | |

| |Email |

| |shmanager.stride@haltonhealthworks.ca |

| | |

| |[pic] |

| | |

| |Web site |

| |stride.on.ca |

| | |

| |[pic] |

| | |

| |Mail care of |

| |STRIDE |

| | |

| |[pic] |

| | |

| |Address |

| |2245 Wyecroft Rd, Units 1&2, Oakville, ON, L6L 5L7 |

| | |

| |[pic] |

| | |

| |Mail Address |

| |388 Main St E, Milton, ON, L9T 1P8 |

| | |

| |[pic] |

| | |

| |Location (Intersection) |

| |Oakville |

| | |

| |[pic] |

| | |

| |Officers |

| |Anita Lloyd, Executive Director, 905-693-4251 ext 224, director.stride@haltonhealthworks.ca |

| | |

| |[pic] |

| | |

| |Contacts |

| |Mark Cox, Manager, South Halton, 905-842-7248 or 905-330-5417, shmanager.stride@haltonhealthworks.ca |

| | |

| |[pic] |

| | |

| |Hours |

| |Office: Mon-Fri 8:00am-4:00pm |

| | |

| |[pic] |

| | |

| |Area served |

| |Halton South |

| | |

| |[pic] |

| | |

| |Eligibility |

| |Ages: 16 year(s) and up Individuals facing barriers to employment |

| | |

| |[pic] |

| | |

| |How to apply |

| |Referral by a physician, psychiatrist, health worker, family or self. |

| | |

| |[pic] |

| | |

| |Fees |

| |None |

| | |

| |[pic] |

| | |

| |Physical access |

| |Fully Accessible |

| | |

| |[pic] |

| | |

| |Service description |

| |STRIDE assists individuals with barriers to employment to upgrade work strengths and employment potential. It provides an opportunity|

| |to set and meet vocational goals, assess work strengths, and employment potential, learn job search skills, obtain and maintain |

| |competitive employment in the community. Some people are registered with the STRIDE Rehabilitation Work Environment, others are not. |

| |Supported Employment services include: * employment planning: developing a realistic employment goal; * support coordination: |

| |assisting individuals in making a successful transition to employment; advice on funding supports to access training and employment |

| |opportunities; * employment preparation: helping with resume updates, job searches, applications and interview skills, vocational |

| |life skills training; * job placement: assisting in job searches by establishing contacts that can lead to employment; * "on the job"|

| |training/coaching: providing support to individuals while training on the job; * job maintenance: providing ongoing follow-up to help|

| |maintain employment. Worksites offer: * prepartion for competitive employment; * learning and practicing vocational life skills in a |

| |structured work environment; * increased self-esteem and independence; * earn a program training allowance; * learn marketable skills|

| |such as shipping and receiving, quality control, tow motor operation, health and safety, team leader; * develop an individual service|

| |plan focusing on long-term goals; * identify employment barriers and problem solve to achieve future work opportunities. |

| | |

|[|Womens Centre (The) |

|p| |

|i|Employment Network |

|c| |

|]|Office phone |

| |Registration 905-847-5520 Administration 905-847-9104 |

| | |

| |[pic] |

| | |

| |Fax |

| |905-847-7413 |

| | |

| |[pic] |

| | |

| |Email |

| |admin@ |

| | |

| |[pic] |

| | |

| |Web site |

| | |

| | |

| |[pic] |

| | |

| |Address |

| |Hopedale Mall, 1515 Rebecca St, 2nd Flr, Ste 229, Oakville, ON, L6L 5G8 |

| | |

| |[pic] |

| | |

| |Location (Intersection) |

| |Oakville (Third Line & Rebecca St) |

| | |

| |[pic] |

| | |

| |Officers |

| |Melvina Walter, Executive Director |

| | |

| |[pic] |

| | |

| |Contacts |

| |Liliana Young, Administrative Assistant |

| | |

| |[pic] |

| | |

| |Hours |

| |Office: Mon, Tue, Thu 10:00am-3:00pm, Sat 10:00am-noon. Additional hours for Support Groups, Workshops & Courses. |

| | |

| |[pic] |

| | |

| |Area served |

| |Halton Region |

| | |

| |[pic] |

| | |

| |Languages of service |

| |Spanish |

| | |

| |[pic] |

| | |

| |How to apply |

| |Call for more information or to register. |

| | |

| |[pic] |

| | |

| |Fees |

| |None |

| | |

| |[pic] |

| | |

| |Physical access |

| |Fully Accessible |

| | |

| |[pic] |

| | |

| |Service description |

| |Employment Network 2006-2007: This is an ongoing program consisting of six weekly sessions every Tuesday from 10:00am to 12:00pm. |

| |Topics covered: Planning Your New Job; Understand Yourself and Others; Resumes & Cover Letters; The Job Search Network; Presenting |

| |Yourself. No cost. |

| | |

|Goodwill the Amity Group |

|Goodwill Workforce Development |

|Employment Solutions |

|Oakville Location |

|Office phone |905-338-5750 |

|[pic] |

|Fax |905-338-2949 |

|[pic] |

|Web site |goodwillonline.ca |

|[pic] |

|Address |700 Dorval Dr, Suite 304, Oakville, ON, L6K 3V3 |

|[pic] |

|Location |Oakville (Dorval and Wyecroft) |

|(Intersection) | |

|[pic] |

|Contacts |Kristyn Holloway, Program Manager, ext 26, kholloway@goodwillonline.ca |

|[pic] |

|  |Kathy Badgley, Director of Workforce Development, 905-526-8482 ext 245, kbadgley@goodwillonline.ca |

|[pic] |

|Hours |Mon-Fri 8:30am-4:30pm |

|[pic] |

|Area served |Halton Region |

|[pic] |

|Eligibility |Unemployed and a Canadian citizen, permanent resident or person who has been deemed a convention refugee |

|[pic] |

|Fees |None |

|[pic] |

|Physical access |Unknown or Not Applicable |

|[pic] |

|Service description |Employment Solutions assists employers in meeting on-going staffing needs: * offers unique employer solutions to|

| |assist with hiring needs * provides information regarding services in Halton Region * assists in accessing Wage |

| |Subsidy programs * assists in developing job descriptions and training plans * provides information regarding |

| |hiring practices and procedures * advertises job openings free of charge within their offices * recruits and |

| |prescreens potential candidates For individuals needing help finding employment, Employment Solutions assists in|

| |identifying and reaching their employment goals by: * providing one on one employment counselling * information |

| |on Wage Subsidies * providing Internet and Job Bank access * providing access to computers, phones and fax for |

| |job search purposes * providing job development services including assistance and workshops on writing resumes |

| |and cover letters, as well as job search techniques and interview skills |

|[|Goodwill the Amity Group |

|p| |

|i|Goodwill Workforce Development |

|c| |

|]|Employment Solutions |

| | |

| |Milton Location |

| | |

| |Office phone |

| |905-864-1644 |

| | |

| |[pic] |

| | |

| |Fax |

| |905-864-1605 |

| | |

| |[pic] |

| | |

| |Web site |

| |goodwillonline.ca |

| | |

| |[pic] |

| | |

| |Address |

| |550 Ontario St, Suite 208, Milton, ON, L9T 5E4 |

| | |

| |[pic] |

| | |

| |Location (Intersection) |

| |Milton |

| | |

| |[pic] |

| | |

| |Officers |

| |Kristyn Holloway, Program Manager, 905-338-5750 ext 26, kholloway@goodwillonline.ca |

| | |

| |[pic] |

| | |

| |Contacts |

| |Marianne Brown, Career Development Specialist, mbrown@goodwillonline.ca |

| | |

| |[pic] |

| | |

| |  |

| |Shirley Rocano, Career Development Specialist, srocano@goodwillonline.ca |

| | |

| |[pic] |

| | |

| |Hours |

| |Mon-Fri 8:30am-4:30pm |

| | |

| |[pic] |

| | |

| |Area served |

| |Halton Region |

| | |

| |[pic] |

| | |

| |Eligibility |

| |Unemployed and a Canadian citizen, permanent resident or person who has been deemed a convention refugee |

| | |

| |[pic] |

| | |

| |Fees |

| |None |

| | |

| |[pic] |

| | |

| |Physical access |

| |Unknown or Not Applicable |

| | |

| |[pic] |

| | |

| |Service description |

| |Employment Solutions assists employers in meeting on-going staffing needs: * offers unique employer solutions to assist with hiring |

| |needs * provides information regarding services in Halton Region * assists in accessing wage subsidy programs * assists in developing|

| |job descriptions and training plans * provides information regarding hiring practices and procedures * advertises job openings free |

| |of charge with their offices For individuals needing help finding employment, Employment Solutions assists in identifiying and |

| |reaching their employment goals by: * providing one on one employment counselling * information on Wage Subsidies * providing |

| |Internet and Job Bank access * providing access to computers, phones and fax for job search purposes * providing job development |

| |services including assistance and workshops on writing resumes and cover letters, as well as job search techniques and interview |

| |skills |

| | |

|[|Goodwill the Amity Group |

|p| |

|i|Goodwill Workforce Development |

|c| |

|]|Goodwill Works |

| | |

| |Making the Match |

| | |

| |Burlington Location |

| | |

| |Office phone |

| |905-634-1884 ext 228 |

| | |

| |[pic] |

| | |

| |Fax |

| |905-634-1716 |

| | |

| |[pic] |

| | |

| |Email |

| |jgansevles@goodwillonline.ca |

| | |

| |[pic] |

| | |

| |Web site |

| |goodwillonline.ca |

| | |

| |[pic] |

| | |

| |Address |

| |4039 New St, Burlington, ON, L7L 1S8 |

| | |

| |[pic] |

| | |

| |Location (Intersection) |

| |Longmoor (Walkers Line & New St) |

| | |

| |[pic] |

| | |

| |Contacts |

| |Joe Gansevles, Program Manager, 905-634-1884 ext 228, jgansevles@goodwillonline.ca |

| | |

| |[pic] |

| | |

| |Hours |

| |Mon-Fri 8:30am-4:30pm |

| | |

| |[pic] |

| | |

| |Area served |

| |Halton Region |

| | |

| |[pic] |

| | |

| |Languages of service |

| |American Sign Language (ASL) - available by appoinment |

| | |

| |[pic] |

| | |

| |Eligibility |

| |Ages: 16 year(s) and up Have a self disclosed disability that can be verified by a physician. Resident of Ontario and legally |

| |entitled to work in Canada. |

| | |

| |[pic] |

| | |

| |How to apply |

| |Initial referal made by: Goodwill by appointment; ODSP; VPI. |

| | |

| |[pic] |

| | |

| |Fees |

| |None |

| | |

| |[pic] |

| | |

| |Physical access |

| |Fully Accessible |

| | |

| |[pic] |

| | |

| |Service description |

| |Goodwill Works offers employment supports for people with disabilities who want to work in competitive part-time and full-time |

| |employment. The program will match clients to jobs that are geared to their interests or long-term goals. Goodwill Works offers wage |

| |subsidies and retention services to employers in the whole of the Halton Region. Services Available: * Career Consultation Services |

| |includes needs assessment, case management and employment plan development. These services will help assess an individual's needs and|

| |match them with the correct resources and support. * Career testing and assessment, vocational evaluation, transferable skills |

| |analysis and situational assessment are available. These programs help identify and analyze an individual's skills, helping to select|

| |an appropriate employment path. * Job Preparation Programs include work adjustment training, Work Hardening, Winning at Work. These |

| |help to develop and improve skills, in order to improve performance and enhance employability. * Job Placement Services include |

| |Supported Transitional Employment Program (S.T.E.P), job development services, job coaching/management. These programs help |

| |individuals find and adjust to their new positions in the workforce. Goodwill Works Making the Match/ODSP is a service provider for |

| |ODSP and Service Canada. |

| | |

|[|Vpi |

|p| |

|i|Georgetown Employment Assessment Centre |

|c| |

|]|Office phone |

| |905-873-9816 |

| | |

| |[pic] |

| | |

| |Toll-free phone |

| |1-888-336-9550 |

| | |

| |[pic] |

| | |

| |Fax |

| |905-873-6432 |

| | |

| |[pic] |

| | |

| |Web site |

| |vpi- |

| | |

| |[pic] |

| | |

| |Address |

| |Halton Hills Shopping Plaza, 235 Guelph St, Unit 4, Georgetown, ON, L7G 4A8 |

| | |

| |[pic] |

| | |

| |Location (Intersection) |

| |Georgetown (Hwy 7 (Guelph St.) & Mountainview Rd) |

| | |

| |[pic] |

| | |

| |Contacts |

| |Beverly Tyhurst, Sr. Programme Coordinator, beverlytyhurst@vpi- |

| | |

| |[pic] |

| | |

| |  |

| |Mia Tremblay, Administrative Assistant, miatremblay@vpi- |

| | |

| |[pic] |

| | |

| |Hours |

| |Mon-Fri 8:30am-4:30pm |

| | |

| |[pic] |

| | |

| |Area served |

| |Halton Hills |

| | |

| |[pic] |

| | |

| |Eligibility |

| |Unemployed persons working less than an average of 20 hours per week and legally entitled to work in Canada * Employment Insurance |

| |(EI) and Reachback clients (persons with and active EI claim, have a claim that ended within the last 3 years or have a |

| |maternity/parental claim that ended in the past 5 years) |

| | |

| |[pic] |

| | |

| |Fees |

| |None |

| | |

| |[pic] |

| | |

| |Physical access |

| |Fully Accessible |

| | |

| |[pic] |

| | |

| |Service description |

| |Employment assessment and counselling for persons returning to work. * barriers to employment explored and action plan developed and |

| |implemented * referral to appropriate employment service or vocational training program |

| | |

Employment Centres – Niagara Region

|[|Club 2000 Niagara Inc |

|p| |

|i|Job Connect |

|c| |

|]|Office phone |

| |905-714-1480 |

| | |

| |[pic] |

| | |

| |Fax |

| |905-714-7808 |

| | |

| |[pic] |

| | |

| |Email |

| |info@ |

| | |

| |[pic] |

| | |

| |Web site |

| |centre- |

| | |

| |[pic] |

| | |

| |Address |

| |76 Division St, 5th Fl, Welland, ON, L3B 3Z7 |

| | |

| |[pic] |

| | |

| |Location (Intersection) |

| |Welland (Cross St - Division St) |

| | |

| |[pic] |

| | |

| |Officers |

| |Lucie Huot, Executive Director |

| | |

| |[pic] |

| | |

| |Area served |

| |Hamilton ; Niagara Region |

| | |

| |[pic] |

| | |

| |Languages of service |

| |English ; French |

| | |

| |[pic] |

| | |

| |Eligibility |

| |Information and Resource Service (IRS) -- walk-in community resource for anyone seeking employment and/or training Employment Planning |

| |and Preparation (EPP) and Job Development and Placement Support (JDPS) -- persons 16 years and over, out of school and out of work, and|

| |not receiving Employment Insurance benefits |

| | |

| |[pic] |

| | |

| |Fees |

| |None |

| | |

| |[pic] |

| | |

| |Service description |

| |Three service components tailored to meet individual needs: Information and Resource Service (IRS) -- workshops, information and |

| |resources on careers and occupations, the local labour market, training opportunities and job search strategies * information on |

| |apprenticeship training and resources for internationally trained individuals seeking employment consistent with their skills and |

| |experience Employment Planning and Preparation (EPP) -- individual support to clarify employment needs and develop an action plan, |

| |assist with making decisions, and searching for a job Job Development and Placement Support (JDPS) -- placements into employment for |

| |work experience and/or on-the-job training |

| | |

|[|Dunnville Employment Centre |

|p| |

|i|St Leonard's Community Services |

|c| |

|]|Job Connect |

| | |

| |Office phone |

| |905-774-7501 |

| | |

| |[pic] |

| | |

| |Fax |

| |905-774-9330 |

| | |

| |[pic] |

| | |

| |Email |

| |employdn@st- |

| | |

| |[pic] |

| | |

| |Web site |

| |st- |

| | |

| |[pic] |

| | |

| |Address |

| |Dunnville and District Credit Union Plaza, 208 Broad St E, Dunnville, ON, N1A 1G2 |

| | |

| |[pic] |

| | |

| |Location (Intersection) |

| |Dunnville (Broad - Chestnut) |

| | |

| |[pic] |

| | |

| |Contacts |

| |Shari Baago, Supervisor/Job Developer, sbaago@st- |

| | |

| |[pic] |

| | |

| |  |

| |Marilyn Kaus, Director, Employment Services, 519-756-7665, mkaus@st- |

| | |

| |[pic] |

| | |

| |Hours |

| |Mon-Fri 8:30-4:30 Wed 8:30-7 |

| | |

| |[pic] |

| | |

| |Area served |

| |Haldimand County ; Dunnville and surrounding areas. |

| | |

| |[pic] |

| | |

| |How to apply |

| |Depends on service requested |

| | |

| |[pic] |

| | |

| |Fees |

| |None |

| | |

| |[pic] |

| | |

| |Physical access |

| |Fully Accessible |

| | |

| |[pic] |

| | |

| |Service description |

| |Job Connect program for all ages of job seekers who are currently out of school, work and training. Three service components tailored |

| |to meet individual needs: Information and Resource Service (IRS) -- workshops, information and resources on careers and occupations, |

| |the local labour market, training opportunities and job search strategies and information on apprenticeship training and resources for |

| |internationally trained individuals seeking employment consistent with their skills and experience Employment Planning and Preparation |

| |(EPP) -- individual employment preparation services to clarify employment needs and develop an action plan, assist with making |

| |decisions, and searching for a job, translation and assessment of academic credentials for internationally trained individuals Job |

| |Development and Placement Support (JDPS) -- placements into employment for work experience and/or on-the-job training. |

| | |

|[|Employment Help Centre |

|p| |

|i|Grimsby |

|c| |

|]|Office phone |

| |905-309-5627 |

| | |

| |[pic] |

| | |

| |Toll-free phone |

| |1-866-685-1353 |

| | |

| |[pic] |

| | |

| |Fax |

| |905-309-5594 |

| | |

| |[pic] |

| | |

| |Email |

| |grimsby@ |

| | |

| |[pic] |

| | |

| |Web site |

| | |

| | |

| |[pic] |

| | |

| |Address |

| |39 Main St W, Grimsby, ON, L3M 1R3 |

| | |

| |[pic] |

| | |

| |Location (Intersection) |

| |Grimsby |

| | |

| |[pic] |

| | |

| |Contacts |

| |Diane Farrell, Employment Advisor |

| | |

| |[pic] |

| | |

| |  |

| |Andrea Vandenberg, Manager of Operations, andrea@ |

| | |

| |[pic] |

| | |

| |Hours |

| |Mon-Fri 8:30-4:30 |

| | |

| |[pic] |

| | |

| |Area served |

| |Grimsby ; West Lincoln |

| | |

| |[pic] |

| | |

| |Eligibility |

| |Any individual who requires help in their job search or with career change. |

| | |

| |[pic] |

| | |

| |How to apply |

| |Walk in services, one-to-one advising by appointment. |

| | |

| |[pic] |

| | |

| |Fees |

| |None |

| | |

| |[pic] |

| | |

| |Service description |

| |Free and confidential services to unemployed and underemployed individuals. Services include: one to one job search and employment |

| |advice, assistance with job placement, career planning, training and retraining guidance, job search workshops, fax/phone services |

| |and computers with access to high speed internet for job search and e-mail. Also offer a Labour Market Cafe for individuals wanting |

| |to network with others and get more indepth community and employer information. |

| | |

|[|Employment Help Centre |

|p| |

|i|St Catharines |

|c| |

|]|Employer Services |

| | |

| |Office phone |

| |905-685-1353 |

| | |

| |[pic] |

| | |

| |Toll-free phone |

| |1-866-685-1353 |

| | |

| |[pic] |

| | |

| |Fax |

| |905-685-6901 |

| | |

| |[pic] |

| | |

| |Email |

| |pstewart@ |

| | |

| |[pic] |

| | |

| |Web site |

| | |

| | |

| |[pic] |

| | |

| |Address |

| |122 Queenston St, St Catharines, ON, L2R 2Z3 |

| | |

| |[pic] |

| | |

| |Location (Intersection) |

| |St Catharines (Queenston St - Oakdale Ave) |

| | |

| |[pic] |

| | |

| |  |

| |Heinz Probst, Board President |

| | |

| |[pic] |

| | |

| |Contacts |

| |Patricia Stewart, Job Match |

| | |

| |[pic] |

| | |

| |Hours |

| |Mon-Fri 8:30-4:30 Wed 8:30-6:30 |

| | |

| |[pic] |

| | |

| |Area served |

| |Niagara Region |

| | |

| |[pic] |

| | |

| |Languages of service |

| |English ; French ; Spanish |

| | |

| |[pic] |

| | |

| |Eligibility |

| |Employers |

| | |

| |[pic] |

| | |

| |Fees |

| |None |

| | |

| |[pic] |

| | |

| |Physical access |

| |Partially Accessible - Parking - Accessible; Entrance - Usable; Washroom - Accessible |

| | |

| |[pic] |

| | |

| |Service description |

| |Offers free and confidential service to employers. ~ recruitment consultation ~ job postings ~ referral of potential employees ~ |

| |potential employee biographies ~ hiring incentives ~ apprenticeship facilitation ~ ongoing support ~ Human Resources information |

| |sessions JOB MATCH - trained and professional staff work towards making a successful match for the position to be filled. Services |

| |include: access to a database of candidates with a wide range of skills and experiences; free job postings on website and job board |

| |where employer identity remains confidential; referral to government funded programs that assist with training subsidies. Contact Pat|

| |Stewart, Job Match Placement Coordinator for information. JOB CONNECT - offers individuals that are motivated and eager to |

| |demonstrate their capabilities; provide training support; job trial; wage subsidies |

| | |

|[|Jobs Niagara |

|p| |

|i|Office phone |

|c|Ext 116 905-835-8941 |

|]| |

| |[pic] |

| | |

| |Toll-free phone |

| |Ext 116 1-888-835-7378 |

| | |

| |[pic] |

| | |

| |Fax |

| |905-835-5515 |

| | |

| |[pic] |

| | |

| |Web site |

| | |

| | |

| |[pic] |

| | |

| |Address |

| |100 McRae Ave, Port Colborne, ON, L3K 2A8 |

| | |

| |[pic] |

| | |

| |Location (Intersection) |

| |Port Colborne |

| | |

| |[pic] |

| | |

| |Officers |

| |Lucille Terreberry-Stepanchuk, Manager, Ext 121 905 835 8941 |

| | |

| |[pic] |

| | |

| |Contacts |

| |Celine Johnson, Manager, Ext 116 1-888-835-7378, celinehj@ |

| | |

| |[pic] |

| | |

| |Area served |

| |Niagara Region |

| | |

| |[pic] |

| | |

| |Eligibility |

| |Ages: 16 year(s) and up With a verification of disability barrier Not in receipt of Ontario Works assistance Looking for competitive |

| |employment |

| | |

| |[pic] |

| | |

| |How to apply |

| |Yes |

| | |

| |[pic] |

| | |

| |Fees |

| |None |

| | |

| |[pic] |

| | |

| |Service description |

| |Programs and Services: An ODSP approved service provider for individuals who have completed a funding agreement with Employment |

| |Supports. Experienced Job Developers assist Job Seekers with identifying and working toward their employment goal through: |

| |identifying steps and supports to overcome disability related employment barriers, including the procurement of adaptive equipment as|

| |needed; individualized employment planning which may include job training, job searches, placement and job maintenance supports; also|

| |complete reference checks and review results with Job Seekers. Job Seekers involved in the program qualify for the following |

| |training, free of charge: Passport To Safety Certificate - Basic WHMIS and Health and Safety training; Ontario SuperHost - customer |

| |Service training; Basic first Aid; and if needed, SmartServe and Police checks will also be provided. To learn more about the Jobs |

| |Niagara Networking Groups in your area call Celine at 1-888-835-7379 extension 116. |

| | |

|[|Niagara Employment Help Centre |

|p| |

|i|Office phone |

|c|905-358-0021 |

|]| |

| |[pic] |

| | |

| |Fax |

| |905-374-7151 |

| | |

| |[pic] |

| | |

| |Email |

| |andrew@ehc.on.ca |

| | |

| |[pic] |

| | |

| |Web site |

| |ehc.on.ca |

| | |

| |[pic] |

| | |

| |Address |

| |6100 Thorold Stone Rd, Unit 7, Niagara Falls, ON, L2J 1A3 |

| | |

| |[pic] |

| | |

| |Location (Intersection) |

| |Niagara Falls (Five Corners (Portage Rd, Drummond Rd - Thorold Stone Rd)) |

| | |

| |[pic] |

| | |

| |Officers |

| |Ethel Churchill, Executive Director |

| | |

| |[pic] |

| | |

| |  |

| |William Gearing, Board Chair |

| | |

| |[pic] |

| | |

| |Hours |

| |Mon-Fri 8:30-12 1-4:30 |

| | |

| |[pic] |

| | |

| |Area served |

| |Fort Erie ; Niagara Falls ; Niagara-on-the-Lake |

| | |

| |[pic] |

| | |

| |Eligibility |

| |Ages: 25 year(s) and up Unemployed, resident of Ontario, eligible to work in Canada. |

| | |

| |[pic] |

| | |

| |How to apply |

| |Call for appointment |

| | |

| |[pic] |

| | |

| |Fees |

| |None |

| | |

| |[pic] |

| | |

| |Physical access |

| |Fully Accessible |

| | |

| |[pic] |

| | |

| |Service description |

| |Offers free and confidential services to unemployed adults 25 years of age and over. Services include career and employment |

| |counselling, skills and interests assessments, training/retraining guidance, translation and assessment of academic credentials, |

| |workshops on job search, Superhost, Smart Serve, Service Excellence, WHMIS and Safety Awareness, resume and cover letter assistance, |

| |employment preparation services, computers available for job search with Internet access. Referral to other community resources, |

| |labour market information, resource centre with up-to-date books and videos. 40+ New Horizons is a program funded by Service Canada |

| |to assist anyone who is 40+ years of age, in securing meaningful employment and/or upgrading their existing skills. Services are |

| |available to residents of the Niagara Region. |

| | |

|[|Niagara West Employment & Learning Resource Centres |

|p| |

|i|Employment Resource Centre |

|c| |

|]|Grimsby |

| | |

| |Office phone |

| |905-563-1515 |

| | |

| |[pic] |

| | |

| |Fax |

| |905-563-5612 |

| | |

| |[pic] |

| | |

| |Email |

| |workforce@ |

| | |

| |[pic] |

| | |

| |Web site |

| | |

| | |

| |[pic] |

| | |

| |Address |

| |25 Adelaide St, Grimsby, ON, L3M 1X2 |

| | |

| |[pic] |

| | |

| |Mail Address |

| |Box 460, Beamsville, ON, L0R 1B0 |

| | |

| |[pic] |

| | |

| |Location (Intersection) |

| |Grimsby |

| | |

| |[pic] |

| | |

| |Officers |

| |Margaret Maynard, Executive Director |

| | |

| |[pic] |

| | |

| |Contacts |

| |Susan Buckingham, Operations Manager, Ext 1001 905-563-1515, susan@ |

| | |

| |[pic] |

| | |

| |Hours |

| |By Appointment |

| | |

| |[pic] |

| | |

| |Area served |

| |Grimsby ; Lincoln ; West Lincoln ; Glanbrook; Upper Stoney Creek |

| | |

| |[pic] |

| | |

| |Eligibility |

| |Youth, Adults, Seniors, Men, Women |

| | |

| |[pic] |

| | |

| |Fees |

| |None |

| | |

| |[pic] |

| | |

| |Physical access |

| |Fully Accessible |

| | |

| |[pic] |

| | |

| |Service description |

| |Offers the following programs and services: Integrated services providing support for the un/underemployed in West Niagara/Glanbrook |

| |~ Specialized programs for 40+ sector/mature workers (includes exploring Enterpreneurship) ~ Employment Ontario Job Finding Clubs |

| |(includes Internet Job Search Program) ~ Lifeskills/Self-Direction Training ~ Workforce/workplace skills training ~ Software Training|

| |~ Basic Computer Training for 50+ ~ Transitional programs towards employability or higher education ~ One-to-one tutoring and small |

| |groups ~ Family Literacy ~ Professional academic and vocational assessments ~ One-to-one career development ~ Resumes and cover |

| |letters ~ Portable outreach program ~ Customized training workshops ~ Lending/resource library. There are also location sites in |

| |seven libraries and various other sites throughout Niagara West/Glanbrook as needed. This organization has conducted research funded |

| |by Service Canada into the Barriers of Mature Job Seekers in Niagara (40+) and has developed a Job Search Handbook for the |

| |Experienced Worker. |

| | |

|[|Niagara West Employment & Learning Resource Centres |

|p| |

|i|Employment Resource Centre |

|c| |

|]|Beamsville |

| | |

| |Office phone |

| |905-563-1515 |

| | |

| |[pic] |

| | |

| |Fax |

| |905-563-5612 |

| | |

| |[pic] |

| | |

| |Email |

| |workforce@ |

| | |

| |[pic] |

| | |

| |Web site |

| | |

| | |

| |[pic] |

| | |

| |Address |

| |4271 Queen St, Beamsville, ON, L0R 1B0 |

| | |

| |[pic] |

| | |

| |Mail Address |

| |Box 460, Beamsville, ON, L0R 1B0 |

| | |

| |[pic] |

| | |

| |Location (Intersection) |

| |Beamsville (Queen St - Beam St) |

| | |

| |[pic] |

| | |

| |Officers |

| |Margaret Maynard, Executive Director |

| | |

| |[pic] |

| | |

| |Contacts |

| |Susan Buckingham, Operations Manager, Ext 1001 905-563-1515, susan@ |

| | |

| |[pic] |

| | |

| |Hours |

| |Mon-Thu 9-4 |

| | |

| |[pic] |

| | |

| |Area served |

| |Beamsville ; Fenwick ; Jordan ; Jordan Station ; Lincoln ; Pelham ; Smithville ; Vineland ; Vineland Station ; West Lincoln ; |

| |Glanbrook; Upper Stoney Creek |

| | |

| |[pic] |

| | |

| |Languages of service |

| |English |

| | |

| |[pic] |

| | |

| |Eligibility |

| |Youth, Adults, Seniors, Men, Women |

| | |

| |[pic] |

| | |

| |Fees |

| |None |

| | |

| |[pic] |

| | |

| |Physical access |

| |Fully Accessible |

| | |

| |[pic] |

| | |

| |Service description |

| |Offers the following programs and services: Integrated services providing support for the un/underemployed in West Niagara/Glanbrook |

| |~ Specialized programs for 40+ sector/mature workers (includes exploring Enterpreneurship) ~ Employment Ontario Job Finding Clubs |

| |(includes Internet Job Search Program) ~ Lifeskills/Self-Direction Training ~ Workforce/workplace skills training ~ Software Training|

| |~ Basic Computer Training for 50+ ~ Transitional programs towards employability or higher education ~ One-to-one tutoring and small |

| |groups ~ Family Literacy ~ Professional academic and vocational assessments ~ One-to-one career development ~ Resumes and cover |

| |letters ~ Portable outreach program ~ Customized training workshops ~ Lending/resource library There are also location sites in seven|

| |libraries and various other sites throughout Niagara West/Glanbrook as needed. This organization has conducted research funded by |

| |Service Canada into the Barriers of Mature Job Seekers in Niagara (40+) and has developed a Job Search Handbook for the Experienced |

| |Worker. |

| | |

|[|Niagara West Employment & Learning Resource Centres |

|p| |

|i|Employment Resource Centre |

|c| |

|]|West Lincoln |

| | |

| |Office phone |

| |905-957-8356 |

| | |

| |[pic] |

| | |

| |Fax |

| |905-563-5612 |

| | |

| |[pic] |

| | |

| |Email |

| |workforce@ |

| | |

| |[pic] |

| | |

| |Web site |

| | |

| | |

| |[pic] |

| | |

| |Address |

| |176 Griffin St N, Smithville, ON, L0R 2A0 |

| | |

| |[pic] |

| | |

| |Mail Address |

| |Box 460, Beamsville, ON, L0R 1B0 |

| | |

| |[pic] |

| | |

| |Location (Intersection) |

| |Smithville |

| | |

| |[pic] |

| | |

| |Officers |

| |Margaret Maynard, Executive Director |

| | |

| |[pic] |

| | |

| |Contacts |

| |Susan Buckingham, Operations Manager, Ext 1001 905-563-1515, susan@ |

| | |

| |[pic] |

| | |

| |Hours |

| |Mon-Thu 9-3 |

| | |

| |[pic] |

| | |

| |Area served |

| |Smithville ; St Anns ; Wellandport ; West Lincoln ; Glanbrook; Upper Stoney Creek; Pelham; Fenwick; Fonthill |

| | |

| |[pic] |

| | |

| |Languages of service |

| |English |

| | |

| |[pic] |

| | |

| |Eligibility |

| |Youth, Adults, Seniors, Men, Women |

| | |

| |[pic] |

| | |

| |Fees |

| |None |

| | |

| |[pic] |

| | |

| |Physical access |

| |Fully Accessible |

| | |

| |[pic] |

| | |

| |Service description |

| |Offers the following programs and services: Integrated services providing support for the un/underemployed in West Niagara/Glanbrook |

| |~ Specialized programs for 40+ sector/mature workers (includes exploring Entrepreneurship) ~ Employment Ontario Job Finding Clubs |

| |(includes Internet Job Search Program) ~ Lifeskills/Self-Direction Training ~ Workforce/workplace skills training ~ Software Training|

| |~ Basic Computer Training for 50+ ~ Transitional programs towards employability or higher education ~ One-to-one tutoring and small |

| |groups ~ Family Literacy ~ Professional academic and vocational assessments ~ One-to-one career development ~ Resumes and cover |

| |letters ~ Portable outreach program ~ Customized training workshops ~ Lending/resource library. There are also location sites in |

| |seven libraries and various other sites throughout Niagara West/Glanbrook as needed. This organization has conducted research funded |

| |by Service Canada into the Barriers of Mature Job Seekers in Niagara (40+) and has developed a Job Search Handbook for the |

| |Experienced Worker. |

| | |

|[|YMCA of Niagara |

|p| |

|i|YMCA Employment Assistance Program |

|c| |

|]|Welland |

| | |

| |Office phone |

| |905-734-8562 |

| | |

| |[pic] |

| | |

| |Fax |

| |905-734-7562 |

| | |

| |[pic] |

| | |

| |Email |

| |wlemployment@ymcaofniagara.ca |

| | |

| |[pic] |

| | |

| |Web site |

| | |

| | |

| |[pic] |

| | |

| |Address |

| |250 Thorold Rd, Lower Level, Welland, ON |

| | |

| |[pic] |

| | |

| |Mail Address |

| |25 YMCA Dr, St Catharines, ON, L2N 7P9 |

| | |

| |[pic] |

| | |

| |Location (Intersection) |

| |Welland |

| | |

| |[pic] |

| | |

| |Contacts |

| |Deanna D'Elia, Director of Employment Services, Ext 22 905-684-3500 |

| | |

| |[pic] |

| | |

| |  |

| |David Wyllie, Vice President of Community and Employment |

| | |

| |[pic] |

| | |

| |Hours |

| |Mon-Fri 8-4 |

| | |

| |[pic] |

| | |

| |Area served |

| |Niagara Region |

| | |

| |[pic] |

| | |

| |Languages of service |

| |English ; French - French Instructor on site |

| | |

| |[pic] |

| | |

| |Eligibility |

| |Ages: 17 year(s) - 64 year(s) Persons must be unemployed (working 0 - 20 hours per week), must be legally entitled to work in Canada |

| |(Landed Immigrant, Canadian Citizen) |

| | |

| |[pic] |

| | |

| |How to apply |

| |Applications are available at your local YMCA of Niagara or at any of the YMCA Employment Offices. |

| | |

| |[pic] |

| | |

| |Fees |

| |None ; All services provided at no cost -- transportation assistance provided. |

| | |

| |[pic] |

| | |

| |Physical access |

| |Fully Accessible |

| | |

| |[pic] |

| | |

| |Service description |

| |Assists individuals between the ages of 17 - 64 that are experiencing difficulty in finding and/or maintaining employment. Program |

| |offers intensive personal supports to individuals aiding them in pre-employment preparation, job searching skills and job |

| |maintenance. All services are free of cost and are offered until participant has succeeded in re-entering the workforce. |

| | |

Employment Centres – Simcoe County

|[|Beausoleil Employment Resource Centre. Christian Island |

|p| |

|i|Office phone |

|c|(705) 247-2727 |

|]| |

| |[pic] |

| | |

| |Fax |

| |(705) 247-1066 |

| | |

| |[pic] |

| | |

| |Mail care of |

| |Tricia Monague |

| | |

| |[pic] |

| | |

| |Address |

| |2 C Ogema St, Units 2 & 3, Christian Island, ON, L0K 1C0 |

| | |

| |[pic] |

| | |

| |Location (Intersection) |

| |Christian Island |

| | |

| |[pic] |

| | |

| |Officers |

| |Angela Beedie, Employment Resource Worker, berc@ |

| | |

| |[pic] |

| | |

| |Contacts |

| |Tricia Monague, Employment Resource Counsellor, Manager, career@ |

| | |

| |[pic] |

| | |

| |  |

| |Dana Monague, Employment Resource Specialist, resource@ |

| | |

| |[pic] |

| | |

| |Hours |

| |Mon-Thu 9-4:30, Fri 9-12noon |

| | |

| |[pic] |

| | |

| |Area served |

| |Christian Island, Penetanguishene and Midland |

| | |

| |[pic] |

| | |

| |Languages of service |

| |English ; Ojibway |

| | |

| |[pic] |

| | |

| |Eligibility |

| |Must be Canadian |

| | |

| |[pic] |

| | |

| |How to apply |

| |Call for information |

| | |

| |[pic] |

| | |

| |Fees |

| |None |

| | |

| |[pic] |

| | |

| |Physical access |

| |Partially Accessible - Parking - Accessible; Entrance - Useable |

| | |

| |[pic] |

| | |

| |Service description |

| |Free job search support for job ready and non-job ready clients. Serving our aboriginal community, including all Canadians, in |

| |English. Staff assisted access to computers with internet access, phone, fax, photocopier and written resources to develop your job |

| |search tools. The aboriginal employment counsellor is available by appointment to local ERC's including Midland, Penetanguishene, |

| |Orillia and Rama to assist aboriginal people within the area of job search tools, career decision making, skill development and |

| |employment maintenance. Alternative funding sources may also be explored. |

| | |

|[|Canada. Human Resources and Social Development Canada. Human Resource Centre/Service Canada Centre. Midland Office |

|p| |

|i|Employment Services |

|c| |

|]|Office phone |

| |(705) 526-2224; For EI recipients. |

| | |

| |[pic] |

| | |

| |Toll-free phone |

| |1-800-206-7218 |

| | |

| |[pic] |

| | |

| |Fax |

| |(705) 526-0316 |

| | |

| |[pic] |

| | |

| |Web site |

| |servicecanada.gc.ca |

| | |

| |[pic] |

| | |

| |Address |

| |Huronia Mall, 9225 Hwy 93, Midland, ON, L4R 4K4 |

| | |

| |[pic] |

| | |

| |Location (Intersection) |

| |Midland (Hwy 93 & Hugel Ave) |

| | |

| |[pic] |

| | |

| |Hours |

| |Mon-Fri 8:30-4 |

| | |

| |[pic] |

| | |

| |Area served |

| |Simcoe County - Simcoe North |

| | |

| |[pic] |

| | |

| |Languages of service |

| |English ; French |

| | |

| |[pic] |

| | |

| |Eligibility |

| |As defined by legislation (EI Act and Regulation primarily) |

| | |

| |[pic] |

| | |

| |How to apply |

| |Drop-in |

| | |

| |[pic] |

| | |

| |Fees |

| |None |

| | |

| |[pic] |

| | |

| |Physical access |

| |Partially Accessible - Entrance - Accessible; Parking - Accessible |

| | |

| |[pic] |

| | |

| |Service description |

| |The SCC is the point of delivery for Federal Employment and Employment Insurance Programs and Services. Application for Employment |

| |Insurance benefits is made here. The SCC offers a wide range of programs and services to help clients obtain employment. Labour |

| |Market information is available. Individuals can apply at the SCC for their Social Insurance Numbers and Pleasure Craft Licences. As |

| |a Government of Canada INFO CENTRE this SCC provides information, pamphlets, and application forms for other federal government |

| |agency programs including Canada Pension Forms. An Interactive Training Inventory is accessible via the Internet at |

| |. Boat registrations are also submitted here. |

| | |

|[|Career Access Centre |

|p| |

|i|Office phone |

|c|(705) 445-3516 |

|]| |

| |[pic] |

| | |

| |Fax |

| |(705) 445-3401 |

| | |

| |[pic] |

| | |

| |Email |

| |info@careersolutions.ca |

| | |

| |[pic] |

| | |

| |Web site |

| |careersolutions.ca |

| | |

| |[pic] |

| | |

| |Address |

| |Admiral Bldg, 1 First St, Suite 208, Collingwood, ON, L9Y 1A1 |

| | |

| |[pic] |

| | |

| |Location (Intersection) |

| |Collingwood (First & Hurontario Sts) |

| | |

| |[pic] |

| | |

| |Contacts |

| |Janet Davie, Manager, Bus (705) 445-3516 Ext 2, jdavie@careersolutions.ca |

| | |

| |[pic] |

| | |

| |Hours |

| |Mon-Fri 9-4:30 |

| | |

| |[pic] |

| | |

| |Area served |

| |Blue Mountains ; Clearview ; Collingwood ; Wasaga Beach |

| | |

| |[pic] |

| | |

| |Languages of service |

| |English |

| | |

| |[pic] |

| | |

| |Eligibility |

| |Call for information |

| | |

| |[pic] |

| | |

| |How to apply |

| |Call for information |

| | |

| |[pic] |

| | |

| |Fees |

| |None |

| | |

| |[pic] |

| | |

| |Physical access |

| |Fully Accessible |

| | |

| |[pic] |

| | |

| |Service description |

| |The Career Access Centre is a user friendly 'self-help' employment Resource Centre created to assist any Canadian citizen or landed |

| |immigrant with their job search needs. Employees: Full-time: 4; Part-time: 2 |

| | |

|[|[pic] |

|p|[pic] |

|i| |

|c|Career Centre. Bayfield St |

|]| |

| |Office phone |

| |(705) 725-8990 |

| | |

| |[pic] |

| | |

| |TTY phone |

| |(705) 735-4906 |

| | |

| |[pic] |

| | |

| |Fax |

| |(705) 725-9511 |

| | |

| |[pic] |

| | |

| |Email |

| |info@ |

| | |

| |[pic] |

| | |

| |Web site |

| | |

| | |

| |[pic] |

| | |

| |Address |

| |320 Bayfield St, Unit 57, Barrie, ON, L4M 3C1 |

| | |

| |[pic] |

| | |

| |Location (Intersection) |

| |Barrie (Bayfield St & Ferris Lane) |

| | |

| |[pic] |

| | |

| |Contacts |

| |Louise Woodrow, Counsellor Co-ordinator |

| | |

| |[pic] |

| | |

| |  |

| |Lorraine Stacey, Marketing Co-ordinator |

| | |

| |[pic] |

| | |

| |Hours |

| |Office: Mon-Fri 8:30-4:30 |

| | |

| |[pic] |

| | |

| |Area served |

| |Simcoe County |

| | |

| |[pic] |

| | |

| |Languages of service |

| |English ; French |

| | |

| |[pic] |

| | |

| |Eligibility |

| |No restrictions |

| | |

| |[pic] |

| | |

| |How to apply |

| |Call for information |

| | |

| |[pic] |

| | |

| |Fees |

| |None - For Clients |

| | |

| |[pic] |

| | |

| |Physical access |

| |Fully Accessible |

| | |

| |[pic] |

| | |

| |Service description |

| |The Career Centre provides career counselling and/or on-the-spot employment assistance through our Employment Resource Centres. The |

| |Career Centre is an Employment Ontario program and is funded in part by the Government of Canada. Employment and career counselling |

| |services are available at no cost to eligible clients. Centres are located in the Bayfield Mall and 48 Collier Street and offer |

| |services in both English and French. The Career Centre is equipped to assist with all job search activities including career decision |

| |making, resumes, cover letters and has an extensive resource library, computer equipment, internet, fax, and photocopy equipment. |

| |Individuals who require further support can be referred to the Job Developer. Resources & Printed Materials: job postings, newspapers: |

| |local & national, resume and cover letter resource materials, career & training information, trade & industry information Services & |

| |Equipment: fax/photocopier/telephone, resume & cover letter critique, proof reading, Computer Access: MS Word processing, High speed |

| |internet, On-line self-assessment Workshop Series: Job Search For Success, Resume, Cover Letters, Interview Skills, Career Planning, |

| |Labour Market, Self Employment, Internet Job Search, Transferable Skills, Calling Cards, Employment Portfolios. Meet With A Specialist |

| |to explore job and career options, programs & services, create a return to work action plan and powerful marketing tools. |

| | |

| |[pic] |

| | |

|[|[pic] |

|p|[pic] |

|i| |

|c|Georgian Career Development Centre |

|]| |

| |Office phone |

| |(705) 722-1523 |

| | |

| |[pic] |

| | |

| |Toll-free phone |

| |1-877-722-1523 |

| | |

| |[pic] |

| | |

| |Fax |

| |(705) 722-5179 |

| | |

| |[pic] |

| | |

| |Web site |

| |georgianc.on.ca |

| | |

| |[pic] |

| | |

| |Mail care of |

| |Georgian College |

| | |

| |[pic] |

| | |

| |Address |

| |1 Georgian Dr, Barrie, ON, L4M 3X9 |

| | |

| |[pic] |

| | |

| |Location (Intersection) |

| |Barrie (Duckworth St & Georgian Dr) |

| | |

| |[pic] |

| | |

| |Contacts |

| |Lisa Whalen, Manager |

| | |

| |[pic] |

| | |

| |Hours |

| |Sep-May: Mon-Thu 8-7:30, Fri 8-4:30; Jun-Aug: Mon-Fri 8-4:30 |

| | |

| |[pic] |

| | |

| |Area served |

| |Barrie - and area |

| | |

| |[pic] |

| | |

| |Languages of service |

| |English ; French |

| | |

| |[pic] |

| | |

| |Eligibility |

| |No restrictions |

| | |

| |[pic] |

| | |

| |How to apply |

| |Appointment |

| | |

| |[pic] |

| | |

| |Fees |

| |Service - for community members ; None - for Georgian College students, potential students, and alumni |

| | |

| |[pic] |

| | |

| |Physical access |

| |Fully Accessible |

| | |

| |[pic] |

| | |

| |Service description |

| |The Georgian Career Development Centre assists individuals with a wide variety of career development services including professional |

| |advice on career selection, workshops, academic advising, assessment testing, disability specialists and a job posting and referral |

| |service. Has a library of resources related to job search, employment information and statistical data. |

| | |

|[|[pic] |

|p|[pic] |

|i| |

|c|Job Connect. Barrie Learning Centre. Barrie |

|]| |

| |Office phone |

| |(705) 722-1505 |

| | |

| |[pic] |

| | |

| |Fax |

| |(705) 722-5179 |

| | |

| |[pic] |

| | |

| |Email |

| |NGROTTOLI@georgianc.on.ca |

| | |

| |[pic] |

| | |

| |Web site |

| |georgianc.on.ca/jobconnect/ |

| | |

| |[pic] |

| | |

| |Mail care of |

| |Georgian College of Applied Arts and Technology |

| | |

| |[pic] |

| | |

| |Address |

| |Bayfield Mall, 320 Bayfield St, Unit 68, Barrie, ON |

| | |

| |[pic] |

| | |

| |Mail Address |

| |1 Georgian Dr, B Building, Rm 110, Barrie, ON, L4M 3X9 |

| | |

| |[pic] |

| | |

| |Location (Intersection) |

| |Barrie (Bayview Dr) |

| | |

| |[pic] |

| | |

| |Contacts |

| |Sandra Arsenault, Program Manager |

| | |

| |[pic] |

| | |

| |Hours |

| |Mon-Fri 8:30-4:30 |

| | |

| |[pic] |

| | |

| |Area served |

| |Barrie |

| | |

| |[pic] |

| | |

| |Languages of service |

| |English |

| | |

| |[pic] |

| | |

| |Eligibility |

| |Ages: 16 year(s) and up Unemployed or underemployed; Youth; Young adults; Adults; all Ontario employers are eligible Summer Jobs |

| |Service: Students; 15-24yrs; up to 29yrs if disabled; planning to return to secondary school, college or university the following |

| |autumn |

| | |

| |[pic] |

| | |

| |How to apply |

| |Intake over the phone; appointment and individual interview set up with placement consultant |

| | |

| |[pic] |

| | |

| |Fees |

| |None |

| | |

| |[pic] |

| | |

| |Physical access |

| |Fully Accessible |

| | |

| |[pic] |

| | |

| |Service description |

| |A program of Ontario Ministry of Training, Colleges and Universities, delivered by Georgian College, to assist out of school |

| |unemployed or underemployed youth and young adults, aged 16 and up, to find and keep a permanent job, with a focus on |

| |apprenticeships. Programs include initial interview and assessment. A new initiative to link unemployed youth with the employers for |

| |young people who want to help to: choose a career direction, prepare resumes and cover letters, develop job search strategies, and |

| |get labour market and apprenticeship information. All age groups are invited to access the Resource Centre and/or meet with a |

| |consultant for information and referral. Also runs a Summer Jobs Service each summer, which assists students in finding a summer job |

| |and pays wage subsidies to participating employers. |

| | |

| |[pic] |

| | |

|[|Northern Lights Employment Resource Centre. Orillia |

|p| |

|i|Office phone |

|c|(705) 325-9299 |

|]| |

| |[pic] |

| | |

| |TTY phone |

| |(705) 325-7426 |

| | |

| |[pic] |

| | |

| |Fax |

| |(705) 325-4340 |

| | |

| |[pic] |

| | |

| |Email |

| |info@orilliaerc.ca |

| | |

| |[pic] |

| | |

| |Web site |

| |orilliaerc.ca |

| | |

| |[pic] |

| | |

| |Address |

| |Orillia City Centre, 50 Andrew St S, Orillia, ON, L3V 7T5 |

| | |

| |[pic] |

| | |

| |Location (Intersection) |

| |Orillia (Colborne St & Andrew St) |

| | |

| |[pic] |

| | |

| |Contacts |

| |Kathy Low, Coordinator |

| | |

| |[pic] |

| | |

| |  |

| |Sandy Terry, Team Leader |

| | |

| |[pic] |

| | |

| |Hours |

| |Mon-Fri 8:30-4:30 |

| | |

| |[pic] |

| | |

| |Area served |

| |Orillia ; Oro-Medonte ; Ramara ; Severn |

| | |

| |[pic] |

| | |

| |Languages of service |

| |English ; French |

| | |

| |[pic] |

| | |

| |Eligibility |

| |No restrictions |

| | |

| |[pic] |

| | |

| |How to apply |

| |Not necessary |

| | |

| |[pic] |

| | |

| |Fees |

| |None |

| | |

| |[pic] |

| | |

| |Physical access |

| |Fully Accessible |

| | |

| |[pic] |

| | |

| |Service description |

| |The Orillia Employment Resource Centre, operated by Northern Lights Canada is an Employment Ontario program funded in part by the |

| |Government of Canada. This self-serve centre offers assistance with resumes and cover letters, job search tips, career information, |

| |computer time for resumes and cover letters, interview tips, Internet access, workshops, access to telephone, fax, laser printer, |

| |photocopier, posted job ads, labour market information, employer information and reference materials to aid with job search. Employment |

| |needs assessments and employment counselling also provided by appointment. The ERC offers an accessible workstation, a device for the |

| |visually impaired to browse the web and access word processing, and communications access for deaf, hearing and speech impaired, |

| |amplified telephone with large numbers and a hydraulic table that can adjust to variable heights. All computers have current word |

| |processing software, Internet access and caree-assessment tools such as Career Explorer and Career Cruising. For assistance with job |

| |search or career planning, call the Employment Resource Centre or drop in. Appointments available upon request to plan your path to |

| |employment. |

| | |

|[|[pic] |

|p|[pic] |

|i| |

|c|Simcoe Community Services. Barrie Head Office |

|]| |

| |Community Support Services |

| | |

| |Barrie Employment Options |

| | |

| |Office phone |

| |(705) 727-1234 |

| | |

| |[pic] |

| | |

| |Fax |

| |(705) 727-0280 |

| | |

| |[pic] |

| | |

| |Email |

| |inquiries@simcoecommunityservices.ca |

| | |

| |[pic] |

| | |

| |Web site |

| |simcoecommunityservices.ca |

| | |

| |[pic] |

| | |

| |Address |

| |Bayfield Mall, 320 Bayfield St, Barrie, ON |

| | |

| |[pic] |

| | |

| |Mail Address |

| |39 Fraser Crt, Barrie, ON, L4N 5J5 |

| | |

| |[pic] |

| | |

| |Location (Intersection) |

| |Barrie (Bayfield St & Ferris Lane; Bayfield St & Coulter St) |

| | |

| |[pic] |

| | |

| |Officers |

| |Lynn Price, Chief Executive Officer, (705) 726-9082 |

| | |

| |[pic] |

| | |

| |Contacts |

| |Community Support Services Manager, (705) 726-9082 Ext 268 |

| | |

| |[pic] |

| | |

| |  |

| |Employment Support Coordinator, (705) 727-1234 Ext 226 |

| | |

| |[pic] |

| | |

| |Hours |

| |Mon-Fri 8:30-4:30 |

| | |

| |[pic] |

| | |

| |Area served |

| |Barrie ; Essa ; Innisfil ; Oro-Medonte ; Springwater |

| | |

| |[pic] |

| | |

| |Languages of service |

| |English |

| | |

| |[pic] |

| | |

| |Eligibility |

| |Ages: 18 year(s) and up Adults |

| | |

| |[pic] |

| | |

| |How to apply |

| |Client must apply to the Intake Committee |

| | |

| |[pic] |

| | |

| |Fees |

| |None |

| | |

| |[pic] |

| | |

| |Physical access |

| |Fully Accessible |

| | |

| |[pic] |

| | |

| |Service description |

| |The Job Support Program assists individuals in finding employment or work placements. A Job Support worker/coach will provide on the |

| |job training and assistance where needed to facilitate the individual's transition into the community work force. The Job Skills |

| |Development Program assists individuals to develop employment skills. The program is a 24 week course with 3 weeks of in class |

| |sessions and 3 weeks of on site work experience in various vocational fields. Followup is provided to both the individual and the |

| |employer on an as needed basis. |

| | |

|[|Skill Tracks |

|p| |

|i|Office phone |

|c|(705) 446-5840 |

|]| |

| |[pic] |

| | |

| |Fax |

| |(705) 446-5841 |

| | |

| |[pic] |

| | |

| |Email |

| |teresa@ |

| | |

| |[pic] |

| | |

| |Address |

| |191 Hurontario St, Unit 9, Collingwood, ON, L9Y 2M1 |

| | |

| |[pic] |

| | |

| |Location (Intersection) |

| |Collingwood |

| | |

| |[pic] |

| | |

| |Contacts |

| |Kristin Kentner, Facilitator |

| | |

| |[pic] |

| | |

| |  |

| |Teresa Pearson, Facilitator |

| | |

| |[pic] |

| | |

| |Hours |

| |Mon-Thu 8:30-4:30, Fri 8:30-3:30 |

| | |

| |[pic] |

| | |

| |Area served |

| |Blue Mountains ; Clearview ; Collingwood ; Wasaga Beach |

| | |

| |[pic] |

| | |

| |Languages of service |

| |English |

| | |

| |[pic] |

| | |

| |Eligibility |

| |Ages: 15 year(s) - 30 year(s) not receiving EI, and out of school. Call for further eligibility. |

| | |

| |[pic] |

| | |

| |Fees |

| |None |

| | |

| |[pic] |

| | |

| |Physical access |

| |Not Accessible |

| | |

| |[pic] |

| | |

| |Service description |

| |Skill Tracks is a flexible program that will work with the participant, by using simulated business activities, to help gain and |

| |develop the skills needed to achieve employment and educational goals. Topics include occupational health and safety, personal |

| |management skills, action problem solving and hands on business operation skills. Participants may receive payment to attend, |

| |opportunity to learn, paid work placement, chance to learn new skills, level C health and safety first aid certificate, certificate of |

| |completion, and opportunity to enhance your computer skills. Program will run for approximately 24 weeks. Employees: Full-time: 2 |

| | |

|[|vpi Complete Employment Solutions |

|p| |

|i|Office phone |

|c|(705) 444-1358 |

|]| |

| |[pic] |

| | |

| |Toll-free phone |

| |1-877-371-4707 |

| | |

| |[pic] |

| | |

| |Fax |

| |(705) 444-0803 |

| | |

| |[pic] |

| | |

| |Web site |

| |vpi- |

| | |

| |[pic] |

| | |

| |Address |

| |Admiral Bldg, 1 First St, Suite 220, Collingwood, ON, L9Y 1A1 |

| | |

| |[pic] |

| | |

| |Location (Intersection) |

| |Collingwood (First & Hurontario Sts) |

| | |

| |[pic] |

| | |

| |Contacts |

| |Trish Allan, Administrator, 1-877-371-4707, trishallan@vpi- |

| | |

| |[pic] |

| | |

| |Hours |

| |Mon-Fri 8:30-4:30 |

| | |

| |[pic] |

| | |

| |Area served |

| |Grey County ; Simcoe County |

| | |

| |[pic] |

| | |

| |Languages of service |

| |English ; French |

| | |

| |[pic] |

| | |

| |Eligibility |

| |Adults, unemployed |

| | |

| |[pic] |

| | |

| |How to apply |

| |Call for information |

| | |

| |[pic] |

| | |

| |Fees |

| |None |

| | |

| |[pic] |

| | |

| |Physical access |

| |Fully Accessible |

| | |

| |[pic] |

| | |

| |Service description |

| |Offer employment counselling and assessment. Programs include weekly General Information Sessions and Job Search Workshops. |

| |Employees: Full-time: 4; Part-time: 1 |

| | |

Employment Insurance – Toronto

|Canada. Service Canada |

|Employment Insurance |

|Toll-free phone |1-800-531-7555 Automated Telephone Reporting Service (Teledec) |

|[pic] |

|TTY phone |1-866-678-2785 |

|[pic] |

|Email |ontario.inquiry@hrsdc-rhdcc.gc.ca |

|[pic] |

|Web site |hrsdc.gc.ca |

|[pic] |

|Hours |Office -- Mon-Fri 8:30-4:30 * automated telephone Employment Insurance Information Job Bank and My EI |

| |Information Online service -- Mon-Sun 24 hours |

|[pic] |

|Area served |Canada |

|[pic] |

|Languages of service|English ; French |

|[pic] |

|Eligibility |Persons legally entitled to work in Canada |

|[pic] |

|How to apply |Contact nearest Human Resource Centre/Service Canada Centre * for information on EI claims and application |

| |procedures call Employment Insurance Information -- English 1-800-206-7218, French 1-800-808-6352 or visit web |

| |site for online application procedure * Job Order Service Hotline -- employers wishing to list employment |

| |opportunities call 1-866-789-1297, fax 1-866-664-2534 |

|[pic] |

|Service description |Human Resource Centres/Service Canada Centres -- workers select employment opportunities from those listed in |

| |job banks * pre-employment counselling, referral to retraining programs * programs for youth, women, Native |

| |Canadians, persons with disabilities, visible minorities, social assistance recipients |

| | |

| |Employment Insurance (EI) -- the Employment Insurance Act covers most employed persons who have an interruption |

| |of earnings due to shortage of work, injury, quarantine, pregnancy, adoption, personal illness, or a grave |

| |illness in the family * claimants must have worked at least 700 hours of insured employment in the year prior to|

| |application (600 hours for maternity, parental, sickness or compassionate care benefits) * duration of benefits |

| |based on insured weeks of work and regional unemployment rate * a minimum of 910 hours of insured employment |

| |required if entering workforce for the first time, or if re-entering the workforce after more than a 2 year |

| |absence * workers 65 years and over pay EI premiums and are entitled to EI benefits, though income from |

| |employment related pensions will be deducted |

| | |

| |An application form and, if possible, Records of Employment from previous employers should be submitted |

| |immediately after employment has ended to have the claim considered from the last day worked * the first 2 weeks|

| |of the claim are a waiting period for which no benefits are paid * claimants' report cards must be correctly |

| |completed to generate payment (exemptions available for compassionate care benefit claimants) * maximum weekly |

| |benefit -- $413 * claimants may earn up to 25% or $50 (whichever is higher) of regular benefits without a |

| |reduction in EI payment * able bodied claimants must be seeking employment daily to remain eligible * claimants |

| |who quit a job without just cause or are fired for misconduct are ineligible for regular benefits * just cause |

| |includes discrimination, sexual harassment, working conditions that constitute a danger to health and safety, |

| |significant modification of terms and conditions respecting wages or salary, leaving to care for child or |

| |immediate family member, major changes in work duties * My EI Information Online -- computer access to claim |

| |information |

| | |

| |Special benefits -- 15 weeks sickness benefits * 6 weeks compassionate care benefits * 15 weeks maternity |

| |benefits * 35 weeks parental benefits available to natural or adoptive parents -- benefits can be shared by |

| |mother and father * claimants may be able to receive combination of special benefits up to 71 weeks total |

| | |

| |Any claimant or former employer of a claimant who disagrees with a claim decision may appeal to a Board of |

| |Referees |

| | |

| |Job Bank, jobbank.gc.ca -- online employment information and job postings |

| | |

| |Social Insurance Numbers -- proof of identity requirements include primary documents such as Canadian birth |

| |certificate, citizenship certificate or permanent resident (landed immigrant) paper proving status in Canada |

| |plus supporting documents such as a marriage certificate or registration, divorce decree, legal change of name |

| |document or adoption papers |

|[pic] |

|Organization type |Federal Government |

|Canada. Service Canada |

|Employment Insurance |

|Workplace Equity Services |

|Office phone |416-954-7194 |

|[pic] |

|TTY phone |416-954-7383 |

|[pic] |

|Fax |416-954-7201 |

|[pic] |

|Email |ontario.inquiry@hrsdc-rhdcc.gc.ca |

|[pic] |

|Web site |hrsdc.gc.ca |

|[pic] |

|Address |4900 Yonge St, 8th Fl, North York, ON, M2N 6A8 |

|[pic] |

|Location (Intersection) |North York Central (Yonge St-Sheppard Ave W) |

|[pic] |

|Hours |Mon-Fri 8:30-4:30 |

|[pic] |

|Languages of service |English ; French |

|[pic] |

|Physical access |Wheelchair accessible building including main entrance and barrier free washrooms * braille and tone |

| |elevators, lowered buttons * designated parking |

|[pic] |

|Service description |Assists with implementation of employment equity programs for employers, unions, other organizations |

|[pic] |

|Organization type |Federal Government |

Employment Insurance – Halton Region

|[|Canada. Human Resources and Social Development |

|p| |

|i|Employment Insurance |

|c| |

|]|Compassionate Care Benefits |

| | |

| |Toll-free phone |

| |Automated information 1-800-206-7218, press "0" to speak to a representative |

| | |

| |[pic] |

| | |

| |TTY phone |

| |1-800-529-3742 |

| | |

| |[pic] |

| | |

| |Web site |

| |sdc.gc.ca/asp/gateway.asp?hr=en/ei/types/compassionate_care.shtml&hs=tyt |

| | |

| |[pic] |

| | |

| |Location (Intersection) |

| |Halton Region |

| | |

| |[pic] |

| | |

| |Hours |

| |Mon-Fri 8:30am-4:30pm |

| | |

| |[pic] |

| | |

| |Area served |

| |Halton Region |

| | |

| |[pic] |

| | |

| |Languages of service |

| |French |

| | |

| |[pic] |

| | |

| |Eligibility |

| |To be eligible for compassionate care benefits you must apply and show that: - your regular weekly earnings from work have decreased by |

| |more than 40%; and - you have accumulated 600 insured hours in the last 52 weeks or since the start of your last claim. This period is |

| |called the qualifying period. Refer to website for more information. |

| | |

| |[pic] |

| | |

| |How to apply |

| |Applications can be made in person at local offices, completed by mail or made securely online here. Must also provide a medical |

| |certificate as proof that the gravely ill family member needs care or support and is at significant risk of death within 26 weeks. |

| |Employment documents, a medical letter and a SIN will be required as part of the application process. |

| | |

| |[pic] |

| | |

| |Fees |

| |None |

| | |

| |[pic] |

| | |

| |Physical access |

| |Fully Accessible |

| | |

| |[pic] |

| | |

| |Service description |

| |As of January 4, 2004, compassionate care benefits may be paid up to a maximum of 6 weeks to a person who has to be absent from work to |

| |provide care or support to a gravely ill family member at risk of dying within 26 weeks. Unemployed persons on EI can also ask for this |

| |type of benefits. Full information is available on website. Contact local Service Canada Centres for more information: Burlington Service |

| |Canada Centre 440 Elizabeth St Burlington, ON L7R 2M1 905-637-4525 Georgetown Service Canada Centre 232 Guelph St Georgetown, ON L7G 4B1 |

| |905-877-6915 Milton Service Canada Centre 106-310 Main St E Milton, ON L9T 1P4 905-878-8418 Oakville Service Canada Centre 1090 Speers Rd |

| |Oakville, ON L6L 2X4 1-800-959-9522 |

| | |

| |[pic] |

| | |

| |Organization type |

| |Federal Government |

| | |

|[|Canada. Service Canada |

|p| |

|i|Human Resources & Social Development Canada |

|c| |

|]|Oakville Office |

| | |

| |Office phone |

| |1-800-959-9522 Canada Service Centre for Youth: May-Aug 905-845-3601 |

| | |

| |[pic] |

| | |

| |Toll-free phone |

| |Main Number: 1-800-959-9522; Regional Call Centre for Employment Insurance and Social Insurance Numbers: 1-800-206-7218; Employment |

| |Telemessage: 1-800-523-4732; Record of Employment Order: 1-800-263-8364; Record of Employment Information: 1-800-263-8364; Income |

| |Security Call Centre: 1-800-277-9914; Labour Programs: 1-800-567-3862; Labour Standards: 1-800-531-5551; Job Order Service Hotline: |

| |1-866-789-1297; Job Order Faxback: 1-866-664-2534; Automated Telephone Reporting Service: 1-800-531-7555; Foreign Worker: |

| |1-866-566-5518 |

| | |

| |[pic] |

| | |

| |Fax |

| |905-845-4055 |

| | |

| |[pic] |

| | |

| |Email |

| |ontario.inquiry@hrsdc-rhdcc.gc.ca |

| | |

| |[pic] |

| | |

| |Web site |

| |servicecanada.gc.ca |

| | |

| |[pic] |

| | |

| |Mail care of |

| |Service Canada, Social Insurance Registration Office |

| | |

| |[pic] |

| | |

| |Address |

| |1090 Speers Rd, Oakville, ON, L6L 2X4 |

| | |

| |[pic] |

| | |

| |Mail Address |

| |PO Box 7000, Bathurst, NB, E2A 4T1 |

| | |

| |[pic] |

| | |

| |Location (Intersection) |

| |Oakville (Fourth Line & Speers Rd) |

| | |

| |[pic] |

| | |

| |Officers |

| |Debby McIntyre, Service Delivery Manager, 905-339-4100 |

| | |

| |[pic] |

| | |

| |Contacts |

| |Rick Levert, Service Delivery Coordinator, 905-339-4139 |

| | |

| |[pic] |

| | |

| |Hours |

| |Mon-Fri 8:30am-4:00pm |

| | |

| |[pic] |

| | |

| |Area served |

| |Oakville |

| | |

| |[pic] |

| | |

| |Languages of service |

| |French |

| | |

| |[pic] |

| | |

| |Eligibility |

| |For some programs eligibility is restricted to clients in receipt of Employment Insurance benefits. |

| | |

| |[pic] |

| | |

| |How to apply |

| |Applications for Employment Insurance are now accepted online or in person. When applying for Social Insurance Number, a birth |

| |certificate is required; if the name has been changed, birth certificate and documentation of name change (Marriage |

| |Certificate/Canadian Name Change Certificate). If born in another country, citizenship documents or landed immigrant papers are |

| |necessary. Simply gather the document(s) you need and take them to your nearest Service Canada Centre. A Citizen Service Agent will |

| |work with you to process your application online. If your application and document(s) are in order, you will get a Social Insurance |

| |Number in one visit and receive your card within five working days. Plus, by applying at a Service Canada Centre, you won't have to |

| |send your valuable documents by mail. If you need to apply by mail, please follow these steps: - complete an application form from |

| |the Web site or call us to request one - gather your original document(s) Send your completed application, original document(s) and |

| |payment, if required to the above mailing address. Please visit the ServiceOntario website for information on the Newborn |

| |Registration Service that allows you to register your baby's birth and the fastest way to apply for their birth certificate and |

| |Social Insurance Number all at the same time. |

| | |

| |[pic] |

| | |

| |Fees |

| |Service - Replacement fee for SIN cards |

| | |

| |[pic] |

| | |

| |Physical access |

| |Fully Accessible |

| | |

| |[pic] |

| | |

| |Service description |

| |To help Canadians prepare for, find and keep work. To assist Canadians to provide financial security for themselves and their |

| |families. To promote a fair, safe, healthy, stable, cooperative and productive work environment. Major Services: * Employers can |

| |order Records of Employment, phone 905-845-3891 * Job Bank: Service Canada job listing across Canada * Accepting Employment Insurance|

| |claims and responding to inquiries. Information for Compassionate Care Benefits also available. Inquiries: 1-800-206-7218. * |

| |Accepting and processing Social Insurance Number (SIN) applications * Accepting applications and providing information on Income |

| |Security Programs ISP: Canada Pension Plan & Old Age Security. Inquiries call 1-800-277-9914. * Labour Market Information (LMI) * |

| |Accepting applications and providing information on federal employment programs Opportunities Fund, Youth Programs & Homelessness. |

| |For other employment programs administered by the provice of Ontario please visit ontario.ca/employmentontario The Oakville |

| |office of the Service Canada Centre for Youth offers services to help both employers and students meet their summer employment needs.|

| |Annually April to August, 905-845-3601. For more information on Service Canada please go to servicecanada.gc.ca. |

| | |

|[|[pic] |

|p|[pic] |

|i| |

|c|Vpi |

|]| |

| |Assessment Centre for Government Funded Employment Programs |

| | |

| |Office phone |

| |905-338-2190 |

| | |

| |[pic] |

| | |

| |Fax |

| |905-338-1322 |

| | |

| |[pic] |

| | |

| |Web site |

| |vpi- |

| | |

| |[pic] |

| | |

| |Address |

| |476 Morden Rd, Unit 102, Oakville, ON, L6K 3W4 |

| | |

| |[pic] |

| | |

| |Location (Intersection) |

| |Oakville (Morden & Speers) |

| | |

| |[pic] |

| | |

| |Contacts |

| |Martha Colangelo, Program Coordinator - Oakville and Burlington Assessment Centres |

| | |

| |[pic] |

| | |

| |Hours |

| |Mon-Fri 8:30am-4:30pm |

| | |

| |[pic] |

| | |

| |Area served |

| |Oakville |

| | |

| |[pic] |

| | |

| |Languages of service |

| |Italian ; Polish ; Spanish |

| | |

| |[pic] |

| | |

| |Eligibility |

| |Ages: 16 year(s) and up Unemployed persons working less than an average of 20 hours per week and legally entitled to work in Canada *|

| |Employment Insurance (EI) and Reachback clients (persons with and active EI claim, have a claim that ended within the last 3 years or|

| |have a maternity/parental claim that ended in the past 5 years) |

| | |

| |[pic] |

| | |

| |How to apply |

| |Persons seeking to be enrolled with government funded employment assistance programs must have an assessment with VPI. |

| | |

| |[pic] |

| | |

| |Fees |

| |None - services are free for those seeking employment |

| | |

| |[pic] |

| | |

| |Physical access |

| |Fully Accessible |

| | |

| |[pic] |

| | |

| |Service description |

| |VPI is a private company providing individualized services to guide and assist clients to reach their employment goals. VPI services |

| |are available to everyone, including those with barriers to securing and maintaining employment. Employment assessment and |

| |counselling for persons returning to work. * barriers to employment explored and action plan developed and implemented * referral to |

| |appropriate employment service or vocational training program |

| | |

|[|Vpi |

|p| |

|i|Burlington Employment Assessment Centre |

|c| |

|]|Office phone |

| |905-637-8988 |

| | |

| |[pic] |

| | |

| |Fax |

| |905-637-3160 |

| | |

| |[pic] |

| | |

| |Web site |

| |vpi- |

| | |

| |[pic] |

| | |

| |Address |

| |3050 Harvester Rd, Ste 107, Burlington, ON, L7N 3J1 |

| | |

| |[pic] |

| | |

| |Location (Intersection) |

| |Burlington (QEW & Guelph Line) |

| | |

| |[pic] |

| | |

| |Officers |

| |Martha Colangelo, Program Coordinator, marthacolangelo@vpi- |

| | |

| |[pic] |

| | |

| |Contacts |

| |Elke Meiritz, Administrative Assistant, elkemeiritz@vpi- |

| | |

| |[pic] |

| | |

| |Hours |

| |Mon-Fri 8:30am-4:30pm |

| | |

| |[pic] |

| | |

| |Area served |

| |Burlington |

| | |

| |[pic] |

| | |

| |Languages of service |

| |German ; Italian ; Spanish |

| | |

| |[pic] |

| | |

| |Eligibility |

| |Unemployed persons working less than an average of 20 hours per week and legally entitled to work in Canada * Employment Insurance |

| |(EI) and Reachback clients (persons with and active EI claim, have a claim that ended within the last 3 years or have a |

| |maternity/parental claim that ended in the past 5 years) |

| | |

| |[pic] |

| | |

| |Fees |

| |None |

| | |

| |[pic] |

| | |

| |Physical access |

| |Fully Accessible |

| | |

| |[pic] |

| | |

| |Service description |

| |Employment assessment and counselling for persons returning to work. * barriers to employment explored and action plan developed and |

| |implemented * referral to appropriate employment service or vocational training program |

| | |

| |[pic] |

| | |

| |Organization type |

| |Commercial |

| | |

| |[pic] |

| | |

|[|Vpi |

|p| |

|i|Milton Employment Assessment Centre |

|c| |

|]|Office phone |

| |905-693-0034 |

| | |

| |[pic] |

| | |

| |Toll-free phone |

| |1-888-336-9550 |

| | |

| |[pic] |

| | |

| |Fax |

| |905-693-0097 |

| | |

| |[pic] |

| | |

| |Web site |

| |vpi- |

| | |

| |[pic] |

| | |

| |Address |

| |420 Main St, Ste 211, Milton, ON, L9T 1P9 |

| | |

| |[pic] |

| | |

| |Location (Intersection) |

| |Milton (Main St & Ontario St) |

| | |

| |[pic] |

| | |

| |Officers |

| |Beverly Tyhurst, Sr. Programme Coordinator, beverlytyhurst@vpi- |

| | |

| |[pic] |

| | |

| |Contacts |

| |Dawn Johnson, Administrative Assistant, dawnjohnson@vpi- |

| | |

| |[pic] |

| | |

| |Hours |

| |Mon-Fri 8:30am-4:30pm |

| | |

| |[pic] |

| | |

| |Area served |

| |Milton |

| | |

| |[pic] |

| | |

| |Eligibility |

| |Unemployed persons working less than an average of 20 hours per week and legally entitled to work in Canada * Employment Insurance |

| |(EI) and Reachback clients (persons with and active EI claim, have a claim that ended within the last 3 years or have a |

| |maternity/parental claim that ended in the past 5 years) |

| | |

| |[pic] |

| | |

| |Fees |

| |None |

| | |

| |[pic] |

| | |

| |Physical access |

| |Fully Accessible |

| | |

| |[pic] |

| | |

| |Service description |

| |Employment assessment and counselling for persons returning to work. * barriers to employment explored and action plan developed and |

| |implemented * referral to appropriate employment service or vocational training program |

| | |

Employment Insurance – Niagara

|[|[pic] |

|p|[pic] |

|i| |

|c|Canada. Service Canada |

|]| |

| |Employment Insurance |

| | |

| |Niagara Falls |

| | |

| |Toll-free phone |

| |Employment Insurance: 1-800-206-7218; Service Canada: 1-800-622-6232 |

| | |

| |[pic] |

| | |

| |TTY phone |

| |905-354-2749; Service Canada: 1-800-926-9105 |

| | |

| |[pic] |

| | |

| |Fax |

| |905-354-2591 |

| | |

| |[pic] |

| | |

| |Web site |

| |servicecanada.gc.ca/en/sc/ei/benefits/regular.shtml |

| | |

| |[pic] |

| | |

| |Address |

| |5853 Peer St, Niagara Falls, ON, L2G 1X4 |

| | |

| |[pic] |

| | |

| |Location (Intersection) |

| |Niagara Falls (Peer St - Main St) |

| | |

| |[pic] |

| | |

| |Hours |

| |Walk-in Service: Mon-Fri 8:30-4; Insurance Inquiries Telephone Service: 24-hour Service |

| | |

| |[pic] |

| | |

| |Area served |

| |Crystal Beach ; Fort Erie ; Niagara Falls ; Ridgeway ; Stevensville |

| | |

| |[pic] |

| | |

| |Languages of service |

| |English ; French |

| | |

| |[pic] |

| | |

| |Eligibility |

| |All |

| | |

| |[pic] |

| | |

| |How to apply |

| |An application form and records of employment from previous employers should be submitted no later than a week following the |

| |interruption of earnings in order to have the claim considered from the last day worked. Claimants' report cards must be correctly |

| |completed to generate payment. |

| | |

| |[pic] |

| | |

| |Fees |

| |None |

| | |

| |[pic] |

| | |

| |Physical access |

| |Fully Accessible |

| | |

| |[pic] |

| | |

| |Service description |

| |The Employment Insurance Act covers most employed persons who have an interruption of earnings due to shortage of work, illness, |

| |injury, pregnancy or adoption or the need to care for an immediate family member who is gravely ill. ~ eligibility is based on the |

| |number of contributory hours of work and record of employment in the previous 52 week period ~ applications can be filled via the |

| |internet at the website above and Records of Employment should be submitted no later than a week following the interruption of |

| |earnings ~ first 2 weeks of the claim is usually a waiting period ~ claimants' report cards must be correctly completed to generate |

| |payment and can be either done on-line at the above website or by calling 1-800-531-7555 ~ able-bodied claimants must be seeking |

| |employment daily ~ there is the right of appeal to a Board of Referees ~ appeal forms and additional assistance are available at |

| |Service Canada Centres ~ claimants with inquiries should call 1-800-206-7218 ~ Social Insurance Numbers (SIN) are obtained by |

| |application through Service Canada Centres. Documents needed for SIN are: Canadian birth certificate, citizenship certificate or |

| |permanent resident (landed immigrant) paper proving status in Canada plus secondary identification such as a driver's licence, health|

| |insurance card, credit card, church, school or employment record must be provided. As of Jan 4, 2004 the new benefit Employment |

| |Insurance Compassionate Care Benefits came into effect. These benefits will be paid to workers who have to be away from work |

| |temporarily to provide care or support to a member of their family, who is gravely ill with a significant risk of death within a |

| |period of 26 weeks. For information concerning applying for the benefit, contact 1-800-206-7218. Employees will be eligible to |

| |receive benefits up to a maximum of 6 weeks during the benefit period. With Ontario's Ministry of Labour's Family Medical Leave, a |

| |person is eligible for up to eight weeks job-protected leave from work. All employees, whether full-time, part-time, permanent or |

| |contract are entitled to the Family Medical Leave under the Employment Standards Act. For further information concerning an employees|

| |rights, contact 1-800-531-5551. |

| | |

|[|Canada. Service Canada |

|p| |

|i|Employment Insurance |

|c| |

|]|St Catharines |

| | |

| |Toll-free phone |

| |Employment Insurance: 1-800-206-7218; Service Canada: 1-800-622-6232 |

| | |

| |[pic] |

| | |

| |TTY phone |

| |Service Canada: 1-800-926-9105 |

| | |

| |[pic] |

| | |

| |Fax |

| |905-988-2763 |

| | |

| |[pic] |

| | |

| |Web site |

| |servicecanada.gc.ca/en/sc/ei/benefits/regular.shtml |

| | |

| |[pic] |

| | |

| |Address |

| |Landmark Building, 43 Church St, St Catharines, ON, L2R 7E1 |

| | |

| |[pic] |

| | |

| |Mail Address |

| |PO Box 21, St Catharines, ON, L2R 5C7 |

| | |

| |[pic] |

| | |

| |Location (Intersection) |

| |St Catharines (Landmark Building across from Post Office/Corner of Wellington - Church) |

| | |

| |[pic] |

| | |

| |Officers |

| |John Marchio, Manager |

| | |

| |[pic] |

| | |

| |Hours |

| |Walk-in Service: Mon-Fri 8:30-4; Insurance Inquiries Telephone Service: 24-hour Service |

| | |

| |[pic] |

| | |

| |Area served |

| |St Catharines |

| | |

| |[pic] |

| | |

| |Languages of service |

| |English ; French |

| | |

| |[pic] |

| | |

| |Eligibility |

| |Ages: 17 year(s) and up Youth, Adults |

| | |

| |[pic] |

| | |

| |How to apply |

| |Must fill application to apply for Employment Insurance Benefits. |

| | |

| |[pic] |

| | |

| |Fees |

| |None |

| | |

| |[pic] |

| | |

| |Physical access |

| |Partially Accessible - Parking - Usable; Entrance - Accessible; Washroom - Accessible |

| | |

| |[pic] |

| | |

| |Service description |

| |The Employment Insurance Act covers most employed persons who have an interruption of earnings due to shortage of work, illness, |

| |injury, pregnancy or adoption or the need to care for an immediate family member who is gravely ill. ~ eligibility is based on the |

| |number of contributory hours of work and record of employment in the previous 52 week period ~ applications can be filled via the |

| |internet at the website above and Records of Employment should be submitted no later than a week following the interruption of |

| |earnings ~ first 2 weeks of the claim is usually a waiting period ~ claimants' report cards must be correctly completed to generate |

| |payment and can be either done on-line at the above website or by calling 1-800-531-7555 ~ able-bodied claimants must be seeking |

| |employment daily ~ there is the right of appeal to a Board of Referees ~ appeal forms and additional assistance are available at |

| |Service Canada Centres ~ claimants with inquiries should call 1-800-206-7218 ~ Social Insurance Numbers (SIN) are obtained by |

| |application through Service Canada Centres. Documents needed for SIN are: Canadian birth certificate, citizenship certificate or |

| |permanent resident (landed immigrant) paper proving status in Canada plus secondary identification such as a driver's licence, health|

| |insurance card, credit card, church, school or employment record must be provided. As of Jan 4, 2004 the new benefit Employment |

| |Insurance Compassionate Care Benefits came into effect. These benefits will be paid to workers who have to be away from work |

| |temporarily to provide care or support to a member of their family, who is gravely ill with a significant risk of death within a |

| |period of 26 weeks. For information concerning applying for the benefit, contact 1-800-206-7218. Employees will be eligible to |

| |receive benefits up to a maximum of 6 weeks during the benefit period. With Ontario's Ministry of Labour's Family Medical Leave, a |

| |person is eligible for up to eight weeks job-protected leave from work. All employees, whether full-time, part-time, permanent or |

| |contract are entitled to the Family Medical Leave under the Employment Standards Act. For further information concerning an employees|

| |rights, contact 1-800-531-5551. |

| | |

|[|Canada. Service Canada |

|p| |

|i|Employment Insurance |

|c| |

|]|Welland |

| | |

| |Toll-free phone |

| |Employment Insurance: 1-800-206-7218; Service Canada: 1-800-622-6232 |

| | |

| |[pic] |

| | |

| |TTY phone |

| |Service Canada: 1-800-926-9105 |

| | |

| |[pic] |

| | |

| |Fax |

| |905-735-1731 |

| | |

| |[pic] |

| | |

| |Web site |

| |servicecanada.gc.ca/en/sc/ei/benefits/regular.shtml |

| | |

| |[pic] |

| | |

| |Address |

| |250 Thorold Rd, Main Flr, Welland, ON, L3B 3W3 |

| | |

| |[pic] |

| | |

| |Mail Address |

| |PO Box 21, St. Catharines, ON, L2R 5C7 |

| | |

| |[pic] |

| | |

| |Location (Intersection) |

| |Welland (Thorold Rd, east of Rice Rd) |

| | |

| |[pic] |

| | |

| |Hours |

| |Walk-in Service: Mon-Fri 8:30-4; Insurance Inquiries Telephone Service: 24-hour Service |

| | |

| |[pic] |

| | |

| |Area served |

| |Dunnville ; Port Colborne ; Welland |

| | |

| |[pic] |

| | |

| |Languages of service |

| |English ; French |

| | |

| |[pic] |

| | |

| |Eligibility |

| |All |

| | |

| |[pic] |

| | |

| |Fees |

| |None |

| | |

| |[pic] |

| | |

| |Physical access |

| |Fully Accessible |

| | |

| |[pic] |

| | |

| |Service description |

| |The Employment Insurance Act covers most employed persons who have an interruption of earnings due to shortage of work, illness, |

| |injury, pregnancy or adoption or the need to care for an immediate family member who is gravely ill. ~ eligibility is based on the |

| |number of contributory hours of work and record of employment in the previous 52 week period ~ applications can be filled via the |

| |internet at the website above and Records of Employment should be submitted no later than a week following the interruption of |

| |earnings ~ first 2 weeks of the claim is usually a waiting period ~ claimants' report cards must be correctly completed to generate |

| |payment and can be either done on-line at the above website or by calling 1-800-531-7555 ~ able-bodied claimants must be seeking |

| |employment daily ~ there is the right of appeal to a Board of Referees ~ appeal forms and additional assistance are available at |

| |Service Canada Centres ~ claimants with inquiries should call 1-800-206-7218 ~ Social Insurance Numbers (SIN) are obtained by |

| |application through Service Canada Centres. Documents needed for SIN are: Canadian birth certificate, citizenship certificate or |

| |permanent resident (landed immigrant) paper proving status in Canada plus secondary identification such as a driver's licence, health|

| |insurance card, credit card, church, school or employment record must be provided. As of Jan 4, 2004 the new benefit Employment |

| |Insurance Compassionate Care Benefits came into effect. These benefits will be paid to workers who have to be away from work |

| |temporarily to provide care or support to a member of their family, who is gravely ill with a significant risk of death within a |

| |period of 26 weeks. For information concerning applying for the benefit, contact 1-800-206-7218. Employees will be eligible to |

| |receive benefits up to a maximum of 6 weeks during the benefit period. With Ontario's Ministry of Labour's Family Medical Leave, a |

| |person is eligible for up to eight weeks job-protected leave from work. All employees, whether full-time, part-time, permanent or |

| |contract are entitled to the Family Medical Leave under the Employment Standards Act. For further information concerning an employees|

| |rights, contact 1-800-531-5551. |

| | |

Employment Insurance – Simcoe County

|[|[pic] |

|p|[pic] |

|i| |

|c|Canada. Human Resources and Social Development Canada. Human Resource Centre/Service Canada Centre. Midland Office |

|]| |

| |Employment Services |

| | |

| |Office phone |

| |(705) 526-2224; For EI recipients. |

| | |

| |[pic] |

| | |

| |Toll-free phone |

| |1-800-206-7218 |

| | |

| |[pic] |

| | |

| |Fax |

| |(705) 526-0316 |

| | |

| |[pic] |

| | |

| |Web site |

| |servicecanada.gc.ca |

| | |

| |[pic] |

| | |

| |Address |

| |Huronia Mall, 9225 Hwy 93, Midland, ON, L4R 4K4 |

| | |

| |[pic] |

| | |

| |Location (Intersection) |

| |Midland (Hwy 93 & Hugel Ave) |

| | |

| |[pic] |

| | |

| |Hours |

| |Mon-Fri 8:30-4 |

| | |

| |[pic] |

| | |

| |Area served |

| |Simcoe County - Simcoe North |

| | |

| |[pic] |

| | |

| |Languages of service |

| |English ; French |

| | |

| |[pic] |

| | |

| |Eligibility |

| |As defined by legislation (EI Act and Regulation primarily) |

| | |

| |[pic] |

| | |

| |How to apply |

| |Drop-in |

| | |

| |[pic] |

| | |

| |Fees |

| |None |

| | |

| |[pic] |

| | |

| |Physical access |

| |Partially Accessible - Entrance - Accessible; Parking - Accessible |

| | |

| |[pic] |

| | |

| |Service description |

| |The SCC is the point of delivery for Federal Employment and Employment Insurance Programs and Services. Application for Employment |

| |Insurance benefits is made here. The SCC offers a wide range of programs and services to help clients obtain employment. Labour |

| |Market information is available. Individuals can apply at the SCC for their Social Insurance Numbers and Pleasure Craft Licences. As |

| |a Government of Canada INFO CENTRE this SCC provides information, pamphlets, and application forms for other federal government |

| |agency programs including Canada Pension Forms. An Interactive Training Inventory is accessible via the Internet at |

| |. Boat registrations are also submitted here. |

| | |

|[|[pic] |

|p|[pic] |

|i| |

|c|Canada. Service Canada |

|]| |

| |Employment Services and Insurance |

| | |

| |Office phone |

| |(705) 445-1010 |

| | |

| |[pic] |

| | |

| |Toll-free phone |

| |Insurance Telemessage 1-800-206-7218; Job Order Placements 1-866-789-1297; Employment Telemessage 1-800-523-4732; ROE (Records of |

| |Employment for Employers) orders 1-800-263-8364 |

| | |

| |[pic] |

| | |

| |TTY phone |

| |1-800-529-3742 |

| | |

| |[pic] |

| | |

| |Fax |

| |(705) 445-8643 |

| | |

| |[pic] |

| | |

| |Web site |

| |servicecanada.gc.ca |

| | |

| |[pic] |

| | |

| |Address |

| |The Federal Bldg, 44 Hurontario St, Collingwood, ON, L9Y 2L6 |

| | |

| |[pic] |

| | |

| |Location (Intersection) |

| |Collingwood (Between First & Second Sts) |

| | |

| |[pic] |

| | |

| |Hours |

| |Mon-Fri 8:30-4 |

| | |

| |[pic] |

| | |

| |Area served |

| |Blue Mountains ; Clearview ; Collingwood ; Wasaga Beach |

| | |

| |[pic] |

| | |

| |Languages of service |

| |English ; French |

| | |

| |[pic] |

| | |

| |Eligibility |

| |Call for information |

| | |

| |[pic] |

| | |

| |How to apply |

| |Application form; Booklet - Compassionate care benefits (IN 057-12-03) |

| | |

| |[pic] |

| | |

| |Fees |

| |None ; New SIN applications and SIN name changes are free, replacements are $10 |

| | |

| |[pic] |

| | |

| |Physical access |

| |Fully Accessible |

| | |

| |[pic] |

| | |

| |Service description |

| |Programs and services include: Applying for Employment Insurance providing temporary financial aid to qualified unemployed workers |

| |who are actively seeking work, or who are unable to work due to illness, injury, quarantine, compassionate care, maternity or |

| |parental benefits; Applications for Social Insurance Numbers, Pleasure Craft Licences, Passport Applications; Information on the |

| |labour market and on employment opportunities for all workers, employers, organizations and institutions; various employment |

| |interventions which help facilitate the successful integration of workers into appropriate employment; Labour Market Adjustment |

| |Program which helps advise employers on the changing skill needs in the workplace. Jobs available Canada wide can be found through |

| |the Internet at jobbank.gc.ca |

| | |

| |[pic] |

| | |

| |Organization type |

| |Federal Government |

| | |

|[pic] |[pic] |[pic] |[pic] |[pic] |[pic] |[pic] |

|[|[pic] |

|p|[pic] |

|i| |

|c|Canada. Service Canada |

|]| |

| |Service Canada Centre. Barrie |

| | |

| |Employment Insurance |

| | |

| | |

| | |

| | |

| | |

| |[pic] |

| |[pic] |

| | |

| |Toll-free phone |

| |Information on Employment Insurance claims: 1-800-206-7218; Francais Service d'information téléphonique automatisé: 1-800-808-6352; |

| |English Automated Telephone Reporting System: 1-800-531-7555; Francais Service automatisé de déclaration par téléphone: |

| |1-800-431-5595 |

| | |

| |[pic] |

| | |

| |TTY phone |

| |1-866-678-2785 |

| | |

| |[pic] |

| | |

| |Fax |

| |(705) 725-2501 |

| | |

| |[pic] |

| | |

| |Web site |

| |servicecanada.gc.ca |

| | |

| |[pic] |

| | |

| |Address |

| |Barrie Service Canada Centre, 48 Owen St, Barrie, ON, L4M 3H1 |

| | |

| |[pic] |

| | |

| |Location (Intersection) |

| |Barrie (Owen St & Worsley St) |

| | |

| |[pic] |

| | |

| |Hours |

| |Barrie Service Canada Centre: Mon-Fri 8:30-4pm; no appointment necessary |

| | |

| |[pic] |

| | |

| |Area served |

| |Bounded by Hwy #9 to the south, Lake Simcoe and the 9th Concession of Oro and Hwy #27 to the east, County Rd 23 to the north and the |

| |Mulmur-Tosorontio and Mono-Adjala townlines to the west |

| | |

| |[pic] |

| | |

| |Languages of service |

| |English ; French |

| | |

| |[pic] |

| | |

| |Eligibility |

| |Eligibility criteria for benefits can be found on the website, or get information in person at the Barrie Servie Canada Centre. |

| | |

| |[pic] |

| | |

| |How to apply |

| |Apply by Internet or in person at the Barrie Service Canada Centre |

| | |

| |[pic] |

| | |

| |Physical access |

| |Fully Accessible |

| | |

| |[pic] |

| | |

| |Service description |

| |Employment Insurance provides temporary financial assistance for unemployed Canadians while they look for work or upgrade their |

| |skills. Canadians who are sick, pregnant or caring for a newborn or adopted child parental benefits), as well as those who must care |

| |for a family member who is seriously ill with a significant risk of death (compassionate care), may also be assisted by Employment |

| |Insurance. CALL the toll free numbers for general information as well as specific claim information, and for Telephone reporting |

| |VISIT the Service Canada Centre in Barrie; no appointment necessary. Staff will provide information on these programs, and assist |

| |with applications. For online information go to the website: Scroll down to 'All Canadians' and click on 'Employment Insurance' For |

| |online information about how to apply for or to reactivate a claim filed in the past go to the website: Scroll down to 'All |

| |Canadians' and click on 'Employment Insurance', scroll down to 'Application Information' and click on 'How Do I Apply' or 'I have |

| |received Employment Insurance before. Can I reactivate my claim?' |

| | |

|[|Tracks - Employment and Resource Services (of Georgian Bay Area) |

|p| |

|i|Job Connect |

|c| |

|]|Office phone |

| |(705) 444-1580 |

| | |

| |[pic] |

| | |

| |Fax |

| |(705) 444-1338 |

| | |

| |[pic] |

| | |

| |Email |

| |tracks@tracks.on.ca |

| | |

| |[pic] |

| | |

| |Web site |

| |tracks.on.ca |

| | |

| |[pic] |

| | |

| |Address |

| |50 Hume St, Collingwood, ON, L9Y 1V2 |

| | |

| |[pic] |

| | |

| |Location (Intersection) |

| |Collingwood (Between Hurontario & Ste Marie Sts) |

| | |

| |[pic] |

| | |

| |Contacts |

| |Roy Spiegelberg, Director |

| | |

| |[pic] |

| | |

| |Hours |

| |Mon,Wed,Thu 8:30-4:30, Tue 8:30-6, Fri 8:30-3:30 |

| | |

| |[pic] |

| | |

| |Area served |

| |Blue Mountains ; NW Simcoe County |

| | |

| |[pic] |

| | |

| |Languages of service |

| |English ; Interpretive Services - can be arranged |

| | |

| |[pic] |

| | |

| |Eligibility |

| |Information and Resource Service (IRS) -- walk-in community resource for anyone seeking employment and/or training Employment |

| |Planning and Preparation (EPP) and Job Development and Placement Support (JDPS) -- persons 16 years and over, out of school and out |

| |of work, and not receiving Employment Insurance benefits |

| | |

| |[pic] |

| | |

| |Fees |

| |None |

| | |

| |[pic] |

| | |

| |Physical access |

| |Fully Accessible |

| | |

| |[pic] |

| | |

| |Service description |

| |Three service components tailored to meet individual needs: Information and Resource Service (IRS) -- workshops, information and |

| |resources on careers and occupations, the local labour market, training opportunities and job search strategies * information on |

| |apprenticeship training and resources for internationally trained individuals seeking employment consistent with their skills and |

| |experience Employment Planning and Preparation (EPP) -- individual support to clarify employment needs and develop an action plan, |

| |assist with making decisions, and searching for a job Job Development and Placement Support (JDPS) -- placements into employment for |

| |work experience and/or on-the-job training |

| | |

| |[pic] |

| | |

| |Organization type |

| |Non Profit |

| | |

Corrections – Toronto

|Canada. Ministry of the Solicitor General |

|Correctional Service Canada (Parole) |

|Office phone |416-973-2393 |

|[pic] |

|Crisis phone |1-800-279-8663 After hours duty officer |

|[pic] |

|Fax |416-973-1779 |

|[pic] |

|Web site |csc-scc.gc.ca |

|[pic] |

|Address |Central Ontario District Office, 180 Dundas St W, Ste 215, Toronto, ON, M5G 1Z8 |

|[pic] |

|Location (Intersection) |Toronto Central (University Ave-Dundas St W) |

|[pic] |

|Hours |Mon-Fri 8:30-4:30 |

|[pic] |

|Languages of service |English ; French |

|[pic] |

|Eligibility |Men and women released from federal penitentiaries who are under the authority of the National Parole |

| |Board |

|[pic] |

|Physical access |Wheelchair accessible building including main entrance and barrier free washrooms |

|[pic] |

|Service description |Parole supervision and counselling |

|[pic] |

|Organization type |Federal Government |

|Canada. National Parole Board |

|Victim Information Service |

|Office phone |613-634-3857 |

|[pic] |

|Toll-free phone |1-800-518-8817 |

|[pic] |

|Fax |613-634-3862 |

|[pic] |

|Email |sparlingca@npb-cnlc.gc.ca |

|[pic] |

|Web site |npb-cnlc.gc.ca |

|[pic] |

|Address |516 O'Connor Dr, Ste 100, Kingston, ON, K7P 1N3 |

|[pic] |

|Contacts |Carol Sparling, Regional Manager, Community Relations and Training |

|[pic] |

|  |Mary-Elizabeth Smith, Communications Assistant |

|[pic] |

|Hours |Mon-Fri 8-4:30 |

|[pic] |

|Area served |Ontario, Nunavut |

|[pic] |

|Languages of |English ; French |

|service | |

|[pic] |

|Fees |None |

|[pic] |

|Physical access |Wheelchair accessible building including main entrance and barrier free washrooms |

|[pic] |

|Service description|Provides information to crime victims and their families regarding sentences, eligibility for release, review and|

| |National Parole Board hearings of federal offenders serving sentences of 2 years to life in prison * receives |

| |victim impact statements and updates |

| | |

| |Also information to families and support persons of offenders about the review, risk, and decision-making process|

| |of the National Parole Board |

| | |

| |The National Parole Board is an independent administrative tribunal within the federal Ministry of Public Safety |

| |and Emergency Preparedness Canada |

|Ontario. Ministry of Community Safety and Correctional Services |

|Office phone |416-327-9992 Marg Welch; 416-327-2387 Michael Simpson |

|[pic] |

|Crisis phone |416-327-9911 Marg Welch; 416-327-2387 Michael Simpson |

|[pic] |

|Fax |416-314-6669 Marg Welch; 416-314-9255 Michael Simpson |

|[pic] |

|Web site |mcscs..on.ca |

|[pic] |

|Address |25 Grosvenor St, 16th Fl, Toronto, ON, M7A 1Y6 |

|[pic] |

|Location |Toronto Central (Yonge St-College St) |

|(Intersection) | |

|[pic] |

|Hours |Mon-Fri 8:30-5 |

|[pic] |

|Languages of service |English ; French interpreters and translators available |

|[pic] |

|Physical access |Wheelchair accessible building including main entrance and barrier free washrooms |

|[pic] |

|Service description |Responsible for all provincially operated correctional institutions housing adult offenders serving sentences |

| |of up to 2 years less a day or awaiting criminal proceedings * community supervision of persons on probation, |

| |conditional sentence and provincial parole for adults -- see branch records for area offices |

|[pic] |

|Organization type |Provincial Government |

Top of Form

|Ontario. Ministry of the Attorney General |

|Victim Support Line |

|Office phone |416-314-2447 Toronto area ; 416-326-0914 Administration |

|[pic] |

|Toll-free phone |1-888-579-2888 |

|[pic] |

|Fax |416-212-1091 |

|[pic] |

|Web site |attorneygeneral..on.ca/english/about/vw/vsl.asp |

|[pic] |

|Mail Address |18 King St E, 7th Fl, Toronto, ON, M5C 1C4 |

|[pic] |

|Contacts |Ann Swallow, Manager, Regional Programs Support |

|[pic] |

|Hours |Automated information -- Mon-Sun 24 hours * information counsellors -- Mon-Sun 8 am-10 pm * offender information |

| |-- Mon-Fri 9-5 * Victim Liaison Unit -- Mon-Fri 9-5 |

|[pic] |

|Area served |Ontario |

|[pic] |

|Languages of |English ; French |

|service | |

|[pic] |

|Service description|Toll free information and support line * provides information on criminal justice system, including arrest and |

| |release procedures, parole, probation, conditional sentences, police responsibilities, how to be a witness at a |

| |criminal trial * provides access to counsellors for referral to services for victims of crime * provides |

| |information on specific adult offenders on probation, provincial parole, and conditional sentences of less than 2 |

| |years in custody * allows registration with the automated Victim Notification System, which provides information |

| |on changes in release status of an offender * provides access to Victim Liaison Unit |

| | |

| |Service of the Ontario Victim Services Secretariat |

|[pic] |

|Organization type |Provincial Government |

Corrections – Halton Region

|[|Ontario. Ministry of Community Safety and Correctional Services |

|p| |

|i|Probation and Parole |

|c| |

|]|Area Administration Office |

| | |

| |Office phone |

| |905-637-3457 |

| | |

| |[pic] |

| | |

| |Fax |

| |905-637-0409 |

| | |

| |[pic] |

| | |

| |Web site |

| |mcscs..on.ca |

| | |

| |[pic] |

| | |

| |Address |

| |920 Brant St, Unit 7, Burlington, ON, L7R 4J1 |

| | |

| |[pic] |

| | |

| |Location (Intersection) |

| |Burlington (Brant & Fairview) |

| | |

| |[pic] |

| | |

| |Contacts |

| |Donna Sverdrup, Area Manager, donna.sverdrup@.on.ca |

| | |

| |[pic] |

| | |

| |Hours |

| |Mon-Fri 8:30am-4:45pm |

| | |

| |[pic] |

| | |

| |Area served |

| |Burlington |

| | |

| |[pic] |

| | |

| |Languages of service |

| |Interpretive Services - where appropriate |

| | |

| |[pic] |

| | |

| |Eligibility |

| |Ages: 18 year(s) and up Court referral |

| | |

| |[pic] |

| | |

| |Fees |

| |None |

| | |

| |[pic] |

| | |

| |Physical access |

| |Fully Accessible |

| | |

| |[pic] |

| | |

| |Service description |

| |This office provides probation/parole services. The target group is adult offenders placed on probation and parole residing within |

| |the jurisdiction of Burlington. Major Services: * Complete pre-sentence reports as ordered by the court, and pre-parole reports for |

| |the Ontario Board of Parole * Provide community supervision for adults placed on probation, and parolees released by the Ontario |

| |Board of Parole Offices: Milton: 31-55 Ontario St S, Milton, 905-878-7259 Oakville: 481 Morden Rd; 905-845-8571 Georgetown: A-36 |

| |Armstrong Ave; 905-873-8135 |

| | |

| |[pic] |

| | |

| |Organization type |

| |Provincial Government |

| | |

|[|Ontario. Ministry of Community Safety and Correctional Services |

|p| |

|i|Probation and Parole |

|c| |

|]|Milton Office |

| | |

| |Office phone |

| |Milton 905-878-7259 Burlington 905-637-3457 Georgetown 905-702-0529 Oakville 905-845-8571 |

| | |

| |[pic] |

| | |

| |Fax |

| |Milton 905-878-9969 Burlington 905-637-0409 Georgetown 905-702-8510 Oakville 905-845-9516 |

| | |

| |[pic] |

| | |

| |Web site |

| |mpss..on.ca/ |

| | |

| |[pic] |

| | |

| |Address |

| |Milton Mall, 55 Ontario St S, Unit 31, Milton, ON, L9T 2M3 |

| | |

| |[pic] |

| | |

| |Location (Intersection) |

| |Milton (Ontario St & Childs Dr) |

| | |

| |[pic] |

| | |

| |Officers |

| |Donna Sverdrup, Area Manager, 905-637-3457, Donna.Sverdrup@.on.ca |

| | |

| |[pic] |

| | |

| |Contacts |

| |Charlene Wood, Administration Support, 905-878-7259, charlene.wood@.on.ca |

| | |

| |[pic] |

| | |

| |Hours |

| |Mon-Fri 8:30am-4:45pm |

| | |

| |[pic] |

| | |

| |Area served |

| |Halton Region |

| | |

| |[pic] |

| | |

| |Languages of service |

| |Interpreter Services utilized where appropriate. |

| | |

| |[pic] |

| | |

| |Eligibility |

| |Referred by courts only. |

| | |

| |[pic] |

| | |

| |Physical access |

| |Fully Accessible |

| | |

| |[pic] |

| | |

| |Service description |

| |To provide probation/parole services to offenders placed on probation and parole residing within the jurisdiction of Halton. Major |

| |Services * Complete Pre-Sentence Reports ordered by the court, and Pre-Parole Reports for the Ontario Parole & Earned Release Board |

| |(OPERB). * Provide supervision to Adult persons placed on probation by the Courts and to Adult persons granted Parole release by the |

| |OPERB. Area Office:Burlington: 7-920 Brant St, L7R 4J1 Sub Offices * Milton: 31-55 Ontario Street South, L9T 2M3 * Georgetown: |

| |Temporarily located at 31-55 Ontario St. S. Milton * Oakville: 3-481 Morden Rd, L6J 1H3 |

| | |

|[|[pic] |

|p|[pic] |

|i| |

|c|Ontario. Ministry of Community Safety and Correctional Services |

|]| |

| |Probation and Parole |

| | |

| |Oakville Office |

| | |

| |Office phone |

| |905-845-8571 |

| | |

| |[pic] |

| | |

| |Fax |

| |905-845-9516 |

| | |

| |[pic] |

| | |

| |Web site |

| |mpss..on.ca |

| | |

| |[pic] |

| | |

| |Address |

| |481 Morden Rd, Unit 3, Oakville, ON, L6K 3W6 |

| | |

| |[pic] |

| | |

| |Location (Intersection) |

| |Oakville (Morden Rd & Speers Rd) |

| | |

| |[pic] |

| | |

| |Officers |

| |The Honourable Monte Kwinter, Minister of Community Safety & Correctional Services, 416-325-0408 |

| | |

| |[pic] |

| | |

| |Hours |

| |Mon-Fri 8:30am-4:45pm |

| | |

| |[pic] |

| | |

| |Area served |

| |Oakville |

| | |

| |[pic] |

| | |

| |Languages of service |

| |Interpretive Services |

| | |

| |[pic] |

| | |

| |Eligibility |

| |Ages: 16 year(s) and up |

| | |

| |[pic] |

| | |

| |Fees |

| |None |

| | |

| |[pic] |

| | |

| |Physical access |

| |Fully Accessible |

| | |

| |[pic] |

| | |

| |Service description |

| |Providing community supervision to adults and young offenders reporting to the Ministry's probation and parole office in the |

| |jurisdiction of Oakville. Major Services: 1. Complete pre-sentence and pre-disposition reports, as ordered by the court, and |

| |pre-parole reports for the Ontario Board of Parole. 2. Provides community supervision to young offenders 16 and 17 years (Phase II |

| |youth); adults placed on probation, parolees released by the Ontario Board of Parole and conditional sentences. |

| | |

Corrections – Niagara

|[|Canada. Solicitor General |

|p| |

|i|Correctional Service of Canada |

|c| |

|]|St Catharines Area Parole Office |

| | |

| |Office phone |

| |905-988-4581 |

| | |

| |[pic] |

| | |

| |Fax |

| |905-988-4588 |

| | |

| |[pic] |

| | |

| |Web site |

| |sgc.gc.ca |

| | |

| |[pic] |

| | |

| |Address |

| |55 King St, Ste 200, St Catharines, ON, L2R 3H5 |

| | |

| |[pic] |

| | |

| |Location (Intersection) |

| |St Catharines |

| | |

| |[pic] |

| | |

| |Officers |

| |Patricia Kopp, Administrative Assistant |

| | |

| |[pic] |

| | |

| |Contacts |

| |Gary Cornett, Area Manager |

| | |

| |[pic] |

| | |

| |Hours |

| |Mon-Fri 8:30-4:30 |

| | |

| |[pic] |

| | |

| |Area served |

| |Niagara Region |

| | |

| |[pic] |

| | |

| |Languages of service |

| |French |

| | |

| |[pic] |

| | |

| |Eligibility |

| |Ages: 18 year(s) and up Offenders serving sentences of 2yrs or more |

| | |

| |[pic] |

| | |

| |Fees |

| |None |

| | |

| |[pic] |

| | |

| |Physical access |

| |Partially Accessible - Parking - Not accessible; Entrance - Accessible; Washroom - Not Accessible |

| | |

| |[pic] |

| | |

| |Service description |

| |Supervision of Federal offenders on day parole, full parole or statutory release. Provides necessary counselling and intervention to |

| |promote the safe re-integration of offenders while maintaining public safety. |

| | |

| |[pic] |

| | |

| |Organization type |

| |Federal Government |

| | |

|[|Ontario. Ministry of Community Safety and Correctional Services |

|p| |

|i|Probation and Parole Services |

|c| |

|]|Niagara Falls |

| | |

| |Office phone |

| |905-356-1507 |

| | |

| |[pic] |

| | |

| |Fax |

| |905-356-0260 |

| | |

| |[pic] |

| | |

| |Web site |

| |mpss..on.ca |

| | |

| |[pic] |

| | |

| |Address |

| |5836 Main St, Niagara Falls, ON, L2G 5Z5 |

| | |

| |[pic] |

| | |

| |Location (Intersection) |

| |Niagara Falls (Main St, north of Ferry St) |

| | |

| |[pic] |

| | |

| |Officers |

| |Jackie Nattrass, Acting Area Manager |

| | |

| |[pic] |

| | |

| |Hours |

| |Mon-Fri 8:30-5 |

| | |

| |[pic] |

| | |

| |Area served |

| |Niagara Falls |

| | |

| |[pic] |

| | |

| |Eligibility |

| |Ages: 18 year(s) and up Adults (supervision mandated by courts/Ontario Board of Parole) |

| | |

| |[pic] |

| | |

| |Fees |

| |None |

| | |

| |[pic] |

| | |

| |Physical access |

| |Partially Accessible - Parking - Not Accessible; Entrance - Usable; Washroom - Not Accessible |

| | |

| |[pic] |

| | |

| |Service description |

| |Provides community supervision of adult offenders on probation or parole. |

| | |

| |[pic] |

| | |

| |Organization type |

| |Provincial Government |

| | |

|[|Ontario. Ministry of Community Safety and Correctional Services |

|p| |

|i|Probation and Parole Services |

|c| |

|]|St Catharines |

| | |

| |Office phone |

| |905-687-8941 |

| | |

| |[pic] |

| | |

| |Fax |

| |905-688-2641 |

| | |

| |[pic] |

| | |

| |Web site |

| |mpss..on.ca |

| | |

| |[pic] |

| | |

| |Address |

| |55 King St, Ste 504, St Catharines, ON, L2R 3H5 |

| | |

| |[pic] |

| | |

| |Location (Intersection) |

| |St Catharines (King St - Queen St) |

| | |

| |[pic] |

| | |

| |Officers |

| |Jackie Nattrass, Acting Area Manager |

| | |

| |[pic] |

| | |

| |Hours |

| |Mon-Fri 8:30-4:45 |

| | |

| |[pic] |

| | |

| |Area served |

| |Grimsby ; Lincoln ; Niagara-on-the-Lake ; St Catharines ; West Lincoln |

| | |

| |[pic] |

| | |

| |Languages of service |

| |English |

| | |

| |[pic] |

| | |

| |Eligibility |

| |Ages: 18 year(s) and up |

| | |

| |[pic] |

| | |

| |Fees |

| |None |

| | |

| |[pic] |

| | |

| |Physical access |

| |Partially Accessible - Parking - Not Accessible; Entrance - Usable; Washroom - Usable |

| | |

| |[pic] |

| | |

| |Service description |

| |Provides community supervision of adult offenders on probation or parole and conditional sentences. |

| | |

| |[pic] |

| | |

|[|[pic] |

|p|[pic] |

|i| |

|c|Ontario. Ministry of Community Safety and Correctional Services |

|]| |

| |Probation and Parole Services |

| | |

| |Welland |

| | |

| |Office phone |

| |905-735-1660 |

| | |

| |[pic] |

| | |

| |Fax |

| |905-735-5665 |

| | |

| |[pic] |

| | |

| |Web site |

| |mpss..on.ca |

| | |

| |[pic] |

| | |

| |Address |

| |3 Cross St, 3rd Flr, Welland, ON, L3B 5X6 |

| | |

| |[pic] |

| | |

| |Location (Intersection) |

| |Welland (Cross St N - King St) |

| | |

| |[pic] |

| | |

| |Officers |

| |Jackie Nattrass, Acting Area Manager |

| | |

| |[pic] |

| | |

| |Hours |

| |Mon-Fri 8:30-4:45 |

| | |

| |[pic] |

| | |

| |Area served |

| |Fort Erie ; Port Colborne ; Welland |

| | |

| |[pic] |

| | |

| |Languages of service |

| |English ; French |

| | |

| |[pic] |

| | |

| |Eligibility |

| |Ages: 18 year(s) and up Adult (supervision mandated by courts/Ontario Board of Ontario) |

| | |

| |[pic] |

| | |

| |Fees |

| |None |

| | |

| |[pic] |

| | |

| |Physical access |

| |Partially Accessible - Parking - Unknown; Entrance - Usable; Washroom - Not Accessible |

| | |

| |[pic] |

| | |

| |Service description |

| |Provides community supervision of adult offenders on probation or parole. |

| | |

| |[pic] |

| | |

| |Organization type |

| |Provincial Government |

| | |

Corrections – Simcoe County

|[|Canada. Correctional Service of Canada |

|p| |

|i|National Parole Board |

|c| |

|]|Victim Information Service |

| | |

| |Office phone |

| |(613) 634-3857 |

| | |

| |[pic] |

| | |

| |Toll-free phone |

| |1-800-518-8817 |

| | |

| |[pic] |

| | |

| |Fax |

| |(613) 634-3861 |

| | |

| |[pic] |

| | |

| |Web site |

| |npb-cnlc.gc.ca |

| | |

| |[pic] |

| | |

| |Address |

| |516 O'Connor Dr, Suite 100, Kingston, ON, K7P 1N3 |

| | |

| |[pic] |

| | |

| |Location (Intersection) |

| |Kingston |

| | |

| |[pic] |

| | |

| |Hours |

| |Mon-Fri 8-4:30 |

| | |

| |[pic] |

| | |

| |Area served |

| |Canada |

| | |

| |[pic] |

| | |

| |Languages of service |

| |English ; French |

| | |

| |[pic] |

| | |

| |Eligibility |

| |No restrictions |

| | |

| |[pic] |

| | |

| |How to apply |

| |Call for information |

| | |

| |[pic] |

| | |

| |Fees |

| |None |

| | |

| |[pic] |

| | |

| |Service description |

| |The National Parole Board is an administrative tribunal making decisions after assessing risk and public safety under the authority |

| |of the Corrections and Conditional Release Act to grant, deny, revoke parole, or detain offenders subject to Statutory Release. The |

| |Board also makes decisions on pardon requests under the Criminal Records Act. The Board can disclose offender information, copies of |

| |Board decisions to victims, media and the public upon request. Provides public education about the National Parole Board and the |

| |conditional release process. |

| | |

| |[pic] |

| | |

| |Organization type |

| |Federal Government |

| | |

|[|Canada. Correctional Service of Canada |

|p| |

|i|Parole. Barrie Area Office |

|c| |

|]|Office phone |

| |(705) 727-4100 |

| | |

| |[pic] |

| | |

| |Fax |

| |(705) 727-4105 |

| | |

| |[pic] |

| | |

| |Web site |

| |csc-scc.gc.ca |

| | |

| |[pic] |

| | |

| |Address |

| |48 Owen St, Suite 302, Barrie, ON, L4M 3H1 |

| | |

| |[pic] |

| | |

| |Location (Intersection) |

| |Barrie (Owen & Collier) |

| | |

| |[pic] |

| | |

| |Contacts |

| |R J Garrett, Area Manager |

| | |

| |[pic] |

| | |

| |Hours |

| |Mon-Fri 8:30-4:30 |

| | |

| |[pic] |

| | |

| |Area served |

| |Simcoe County |

| | |

| |[pic] |

| | |

| |Languages of service |

| |English ; French |

| | |

| |[pic] |

| | |

| |Physical access |

| |Fully Accessible |

| | |

| |[pic] |

| | |

| |Service description |

| |Provides supervision of Federal parolees as the local representative of the federal corrections of Canada. This office also provides |

| |Pardons package for those requesting Criminal Records Pardons. |

| | |

| |[pic] |

| | |

| |Organization type |

| |Federal Government |

| | |

|[|[pic] |

|p|[pic] |

|i| |

|c|Ontario. Ministry of Community Safety and Correctional Services. Alliston Office |

|]| |

| |Probation and Parole Services |

| | |

| |Office phone |

| |(705) 435-4352 |

| | |

| |[pic] |

| | |

| |Fax |

| |(705) 435-2276 |

| | |

| |[pic] |

| | |

| |Address |

| |27 Victoria St E, Suite 208, Alliston, ON |

| | |

| |[pic] |

| | |

| |Mail Address |

| |PO Box 729, Alliston, ON, L9R 1V9 |

| | |

| |[pic] |

| | |

| |Location (Intersection) |

| |Alliston (Between Centre St and Church St) |

| | |

| |[pic] |

| | |

| |Officers |

| |Catherine Geno, Probation Parole Officer |

| | |

| |[pic] |

| | |

| |Contacts |

| |Liz Heels, Administrative Assistant |

| | |

| |[pic] |

| | |

| |  |

| |Rosemary Richardson, Probation Parole Officer |

| | |

| |[pic] |

| | |

| |Hours |

| |Mon-Fri 8:30-4:45 |

| | |

| |[pic] |

| | |

| |Area served |

| |Adjala-Tosorontio ; Essa ; New Tecumseth |

| | |

| |[pic] |

| | |

| |Languages of service |

| |English |

| | |

| |[pic] |

| | |

| |Eligibility |

| |Ages: 18 year(s) and up |

| | |

| |[pic] |

| | |

| |How to apply |

| |Referral - Court Order |

| | |

| |[pic] |

| | |

| |Fees |

| |None |

| | |

| |[pic] |

| | |

| |Physical access |

| |Fully Accessible |

| | |

| |[pic] |

| | |

| |Service description |

| |Provides supervision and assistance to adult probationers and provincial parolees. Prepares pre-sentence reports for criminal courts |

| |and pre-parole reports for the Ontario Parole Board. |

| | |

| |[pic] |

| | |

| |Organization type |

| |Provincial Government |

| | |

|[|[pic] |

|p|[pic] |

|i| |

|c|Ontario. Ministry of Community Safety and Correctional Services. Collingwood Office |

|]| |

| |Probation and Parole Services |

| | |

| |Adults |

| | |

| |Office phone |

| |(705) 445-3110 |

| | |

| |[pic] |

| | |

| |Fax |

| |(705) 445-9336 |

| | |

| |[pic] |

| | |

| |Address |

| |150 St Paul St, Suite 102, Collingwood, ON, L9Y 3P2 |

| | |

| |[pic] |

| | |

| |Location (Intersection) |

| |Collingwood (St Paul & Ontario Sts) |

| | |

| |[pic] |

| | |

| |Contacts |

| |Mary Cousins, Office Administrator |

| | |

| |[pic] |

| | |

| |Hours |

| |Mon-Fri 8:30-4:45 |

| | |

| |[pic] |

| | |

| |Area served |

| |Clearview ; Collingwood ; Wasaga Beach |

| | |

| |[pic] |

| | |

| |Languages of service |

| |English |

| | |

| |[pic] |

| | |

| |Eligibility |

| |Ages: 18 year(s) and up |

| | |

| |[pic] |

| | |

| |Physical access |

| |Fully Accessible |

| | |

| |[pic] |

| | |

| |Service description |

| |Provides community supervision and enforces court orders regarding adult probationers, Provincial parolees, conditional sentences, |

| |and provides counselling, referral, and guidance to clients for rehabilitation. Offers brokerage services to clients, referring them |

| |to appropriate community agencies for assistance in resolving their social problems, and supervising open custody facilities. |

| |Prepares, for people found guilty of offences, pre-sentence reports for criminal courts, and pre-parole reports for the Ontario |

| |Parole and Earned Release Board. Employees: Full-time: 5 |

| | |

| |[pic] |

| | |

| |Organization type |

| |Provincial Government |

| | |

|[|Ontario. Ministry of Community Safety and Correctional Services. Orillia Office |

|p| |

|i|Probation and Parole Services |

|c| |

|]|Adults |

| | |

| |Office phone |

| |(705) 329-6010 |

| | |

| |[pic] |

| | |

| |Fax |

| |(705) 329-6015 |

| | |

| |[pic] |

| | |

| |Address |

| |HRC Grounds, Cottage C, 700 Memorial Ave, 2nd Flr, Orillia, ON |

| | |

| |[pic] |

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| |Mail Address |

| |PO Box 130, Orillia, ON, L3V 6J3 |

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| |[pic] |

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| |Location (Intersection) |

| |Orillia |

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| |[pic] |

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| |Contacts |

| |George McFarlane, Area Manager, Ext 228 |

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| |[pic] |

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| |Hours |

| |Mon-Fri 8:30-4:45 |

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| |[pic] |

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| |Area served |

| |Simcoe County |

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| |[pic] |

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| |Languages of service |

| |English |

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| |[pic] |

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| |Eligibility |

| |Adults |

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| |[pic] |

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| |How to apply |

| |Call for information |

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| |[pic] |

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| |Fees |

| |None |

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| |[pic] |

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| |Physical access |

| |Fully Accessible |

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| |[pic] |

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| |Service description |

| |Provides community supervision and enforces court orders regarding adult probationers, Provincial parolees, conditional sentences, |

| |and provides counselling, referral, and guidance to clients for rehabilitation. Offers brokerage services to clients, referring them |

| |to appropriate community agencies for assistance in resolving their social problems. Prepares, for people found guilty of offences, |

| |pre-sentence reports for criminal courts, and pre-parole reports for the Ontario Parole and Earned Release Board. |

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| |[pic] |

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| |Organization type |

| |Provincial Government |

| | |

Immigration – Toronto

|Ontario Council of Agencies Serving Immigrants |

|OCASI |

|Office phone |416-322-4950 |

|[pic] |

|Fax |416-322-8084 |

|[pic] |

|Email |generalmail@ |

|[pic] |

|Web site | |

|[pic] |

|Address |110 Eglinton Ave W, Ste 200, Toronto, ON, M4R 1A3 |

|[pic] |

|Location |Toronto North (Yonge St-Eglinton Ave W) |

|(Intersection) | |

|[pic] |

|Hours |Mon-Fri 9-5 * July-August -- Mon-Thu 9-5, Fri 9-1 |

|[pic] |

|Area served |Ontario |

|[pic] |

|Languages of service |Amharic ; Chinese (Cantonese) ; English ; French ; Ganda ; Latvian ; Russian ; Sinhala ; Spanish ; Tamil |

|[pic] |

|How to apply |Application package available on web site |

|[pic] |

|Fees |Annual membership fee based on organization's budget -- $80 to $1000 |

|[pic] |

|Physical access |Wheelchair accessible building including main entrance and barrier free second floor washroom * street parking |

| |close to entrance |

|[pic] |

|Service description |Association of community-based organizations providing services to immigrants and refugees * liaison and advice|

| |to government on policies affecting immigrants * professional development and training to immigrant service |

| |agencies * information exchange among agencies * publications |

| | |

| | -- web site with information and resources for newcomers to Ontario * information includes |

| |citizenship, community, consumer, education, employment, health, housing, immigration, language, literacy, |

| |legal resources |

|[pic] |

|Organization type |Non Profit ; United Way ; Registered Charity |

|Immigration and Refugee Board of Canada |

|Office phone |416-954-1000 |

|[pic] |

|Fax |416-954-1165 |

|[pic] |

|Email |info@irb-cisr.gc.ca |

|[pic] |

|Web site |irb-cisr.gc.ca |

|[pic] |

|Address |74 Victoria St, Ste 400, Toronto, ON, M5C 3C7 |

|[pic] |

|Location |Toronto Central (Yonge St-King St E) |

|(Intersection) | |

|[pic] |

|Contacts |Charles Hawkins, Senior Communications Advisor, 416-973-4780 |

|[pic] |

|Hours |Mon-Fri 8-4 |

|[pic] |

|Languages of service |English ; French ; interpreters for other languages |

|[pic] |

|Eligibility |Refugee claimants, immigration appellants and persons believed to be in contravention of immigration |

| |legislation |

|[pic] |

|How to apply |Request for refugee status can be made at any port of entry into Canada * an individual already in Canada may |

| |make a claim through Canada Citizenship and Immigration -- see separate entry * claim may also be made at |

| |admissibility hearing or a review of detention |

|[pic] |

|Physical access |Wheelchair accessible building including main entrance and barrier free washrooms |

|[pic] |

|Service description |Refugee Protection Division -- panel determines refugee claim * claimants may be represented by legal counsel *|

| |if determined eligible by Canada Citizenship and Immigration or Canada Border Services Agency, the claim is |

| |referred to a Refugee Determination hearing * upon positive evaluation of claim, refugee status will be |

| |confirmed and application for landed immigrant status may proceed |

| | |

| |Immigration Appeal Division -- hears appeals from individuals denied entry to Canada or ordered to leave Canada|

| |* also hears appeals from sponsors of applications made by family members wishing to immigrate to Canada that |

| |have been refused by a visa officer |

| | |

| |Documentation Centre -- 416-973-7070, Monday-Friday 10-2 * information and referral * information on refugees |

| |and profiles of conditions in countries from which refugee claimants are leaving * information on Canadian law |

| |and issues relating to the Immigration Act |

| | |

| |Immigration Division -- conducts detention reviews and admissibility hearings for persons believed to be |

| |inadmissible or removable from Canada |

| | |

| |Any person receiving a decision from the Immigration and Refugee Board may seek leave to appeal to the Federal |

| |Court of Canada |

|[pic] |

|Organization type |Federal Government |

|Ontario Council of Agencies Serving Immigrants |

|Office phone |416-322-4950 |

|[pic] |

|Fax |416-322-8084 |

|[pic] |

|Email |generalmail@ |

|[pic] |

|Web site | |

|[pic] |

|Address |110 Eglinton Ave W, Ste 200, Toronto, ON, M4R 1A3 |

|[pic] |

|Location |Toronto North (Yonge St-Eglinton Ave W) |

|(Intersection) | |

|[pic] |

|Hours |Mon-Fri 9-5 * July-August -- Mon-Thu 9-5, Fri 9-1 |

|[pic] |

|Area served |Ontario |

|[pic] |

|Languages of service |Amharic ; Chinese (Cantonese) ; English ; French ; Ganda ; Latvian ; Russian ; Sinhala ; Spanish ; Tamil |

|[pic] |

|How to apply |Application package available on web site |

|[pic] |

|Fees |Annual membership fee based on organization's budget -- $80 to $1000 |

|[pic] |

|Physical access |Wheelchair accessible building including main entrance and barrier free second floor washroom * street parking |

| |close to entrance |

|[pic] |

|Service description |Association of community-based organizations providing services to immigrants and refugees * liaison and advice|

| |to government on policies affecting immigrants * professional development and training to immigrant service |

| |agencies * information exchange among agencies * publications |

| | |

| | -- web site with information and resources for newcomers to Ontario * information includes |

| |citizenship, community, consumer, education, employment, health, housing, immigration, language, literacy, |

| |legal resources |

|[pic] |

|Organization type |Non Profit ; United Way ; Registered Charity |

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