POSITION TITLE: FAMILY SERVICE WORKER - EDJOIN

VOLUNTEERS OF AMERICA SOUTHWEST CALIFORNIA POSITION DESCRIPTION

I.

IDENTIFYING DATA

POSITION TITLE: S.A.P. LEVEL: REPORTS TO:

DIVISION: PROGRAM:

REVISED:

FAMILY SERVICE WORKER DIRECT SERVICES, GRADE 3A, NON - EXEMPT COMMUNITY & FAMILY PARTNERSHIP SPECIALIST CHILDREN AND FAMILY SERVICES EARLY HEAD START, SAN BERNARDINO/RIALTO 05/06

II. CLASSIFICATION SUMMARY:

Under the direction of the Community & Family Partnership Specialist, the Family Service Worker works in partnership with parents, staff and the community to address the individual goals established by families. Facilitates services to provide children and families by implementing service delivery model established by agency. Articulates parent's goals by supporting IFSP agreements. Plans and prepares each child to transition from EHS. Establishes collaborative relationships with other community providers to develop integrated, comprehensive program services and systems for Early Head Start families.

III. REQUIRED CREDENTIALS, ABILITIES, AND EXPERIENCE:

Associate of Arts Degree in Social Service or related field, e.g., Psychology, Sociology, Family/Child Development, Early Childhood Education. 0-3 years related experience. Knowledge of program criteria and regulations essential to the health and welfare of children. Demonstrated ability to apply independent judgment in situations involving children with parent and community involvement. Experience with families and staff from diverse cultural, linguistic and socio-economic backgrounds required. Ability to successfully pass fingerprints and criminal investigation screening. Must have valid driver's license and must meet insurance guidelines established by the Corporation. CPR/First Aid certified. Obtain a TB test and a health screening and meet all pre-hiring requirements as defined by contract specifications.

1. Must have the ability to read, comprehend, give and follow instructions. Must have ability to read, write and speak in English. Bilingual in Spanish helpful.

2. Ability to learn and maintain knowledge of Head Start Performance Standards and the Head Start Act.

3. Must be computer literate and have experience with Microsoft Office 2000.

IV. ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Recruits and enrolls families eligible for participation in the Early Head Start program to ensure 100% enrollment in each service option

2. Prepares the original case file on each child admitted to the program; submits the completed packet to the service option in a timely fashion to facilitate family orientation and services.

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3. Responsible for a caseload of children and families with whom they work in partnership to establish Family Partnership Agreements and assists family members in accessing services to attain established goals.

4. Develops a transition plan for every child in preparation of their departure from one program option to another and from the EHS services to another child care provider; this planning must occur with sufficient time to allow for a smooth transition of every child by their 36th month. All transition plans must begin in the child's 30th month.

5. Responsible for completion of records and documentation required by the agency and the EHS program in the mandated timeframes

6. Informs parents of due process rights, e.g., assuring that parent authorization is obtained prior to screening, evaluations, or implementation of services.

7. Ensures every parent has an identified medical home and the information is documented in the case file.

8. Works with other agencies in conducting advocacy and developing interagency agreements/community collaborations.

9. Develops and maintains Memorandum's of Understanding with agencies that offer services to our families and renews them as needed.

10. Establishes and maintains ongoing relationships with family day care providers and child care workers working with infants and/or toddlers with parent involvement, facilitating family support needs.

11. Assists parents to strengthen their knowledge of community resources for families. 12. Links families with appropriate resource and referral agencies and services. 13. Consults with parents and staff to identify appropriate family intervention strategies. 14. Refers and documents outcomes of referrals to parents to internal and external support

services. 15. Meets regularly with site or program team members to support communications

between families and EHS staff. 16. Consults regularly with parents and staff regarding parent involvement activities, events

and special service needs. 17. Assists in planning program events and activities that inform parents, Volunteers of

America staff and board and community groups about Early Head Start Family and Community Partnership Services and parent involvement. 18. Supports EHS philosophies, policies and goals and has a measurable impact on improving program quality and outcomes. 19. Maintains strict confidentiality at all times in communications. 20. Participates in the agency's annual self-assessment. 21. Strives for continuous professional growth by participating in self-assessment and annual performance reviews, continuing education, attending appropriate work related trainings, and workshops asking for feedback on work performance, and reading jobrelated materials. 22. Submits reports to the Site or Program Supervisor. 23. Report suspected child abuse to supervisor. 24. Other duties as assigned.

V. PHYSICAL ACTIVITIES AND WORK ENVIRONMENT:

1. Operates equipment to include computer, telephone, faxes, copier, and motor vehicle. 2. Lifts and carries up to 25 lbs. regularly, occasionally up to 50 lbs. Alternates between

standing and sitting. Requires computer work on a regular basis. 3. Work environment may be noisy and chaotic. 4. Requires travel in the city 5. May be exposed to infectious diseases.

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VI. STANDARDS OF EXCELLENCE:

1. Processes requested or needed information on or before expected deadline. 2. Information provided and received (operational and financial) is free of errors and

responsive to requests. 3. Demonstrates and maintains competency in the particular specialty or discipline for

which position is responsible. 4. Identifies options and solutions to a problem when confronted with a challenge. 5. Looks at rationale associated with each situation to determine and verify the logic and

correctness based on historical or current data. 6. Demonstrates ethics, courtesy and respect, and creates an approachable environment.

This job description is not meant to be a complete listing of professional duties or responsibilities. Management reserves the right to amend any job description and/or procedure herein. Management will make every effort to notify employees of said changes within a reasonable amount of time.

No implied or in fact consent is created between employee and Volunteers of America, by any provision of this job description. Employment is deemed "at will" by both the employee and Volunteers of America.

My signature below indicates that I have read and understand what is required of my position.

____________________________________________ Employee Acknowledgment of Receipt

______________________ Date

____________________________________________

Immediate Supervisor

_______________________

Date

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