DRIVELINE RETAIL SOLUTIONS Confidential- JH
| DRIVELINE RETAIL MERCHANDISING |
|IN-STORE INSTRUCTIONS Confidential-KH |
|Client: Park Merchandising |
|Retailer & Number of Stores: Family Dollar 2708 |
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|Project: PARK MERCHANDISING-Family Dollar New Display Set, Inventory & Return Service |
|In-store, Project Prep & e-Reporting Time: 60 min |
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|Project #: 1013172 |
|Field Support Hotline: 1-888-824-7505, Ext. 6 |
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|Dates: 1/6/14-1/10/14 |
|Product Line & Dept: DVDs/Electronic Games |
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|On the Web |
|Shipped to Store |
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|Pink Return Envelope containing the following |
|Fed Ex Labels |
|Credit Form |
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|Objectives: |
|Return specific Movies U Buy products. |
|Service & Merchandise the Movies U Buy products in the store. |
|Record inventory counts of all Movies U Buy products in the store. |
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|In-Store Tasks: |
|Inform store manager that you are there to RETURN some Movies U Buy products MERCHANDISE some Movies U Buy products and record INVENTORY COUNT on all of the|
|Movies U Buy product: |
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|LOCATE MATERIALS - The following have been sent to the store for this project in boxes displaying a “Movies U Buy” logo: |
|NEW Movies U Buy “Movie Night” Movies U Buy PDQs |
|Replenishment boxes containing the following price points |
|PINK Return Envelope |
|MUB Products |
|$2.00 Treasure Hunt DVDs (Green Sleeves) |
|$3.00 Treasure Hunt DVDs (Orange Sleeves) |
|$4.00 DVDs |
|$6.00 DVDs |
|$9.00 DVDs |
|$7.00 Box Sets |
|$7.00 Blu Ray |
|$10.00 Blu Ray |
|$15.00 Games |
|NOTE: Not all stores will receive all price points |
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|Locate the materials in the Back Room / Stock Room. If the materials cannot be located, ask the Manager on Duty where any shipments or back stock of Movies U |
|Buy products may be kept in the store. |
|Check with the Manager on Duty to ensure all Movies U Buy products have been located – (white boxes with “Movies U Buy” logo). |
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|IF MOVIES U BUY MATERIALS CAN’T BE LOCATED - CONTACT MOVIES U BUY (PARK MERCHANDISING) AT 888-476-7858, MOVE ON TO TASK # 3 BELOW AND PACK THE $2.00 DVDS |
|LISTED BELOW FOR RETURN |
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|DO NOT LEAVE THE STORE WITHOUT RECORDING INVENTORY COUNTS |
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|3. RETURN |
|Count, pack and prepare for return the following $2.00 MUB Treasure Hunt (Green Sleeve) DVD titles ONLY |
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|$2 DVD - Taxi to the Dark Side |
|$2 DVD – Humpday |
|$2 DVD – Animals |
|$2 DVD – National Lampoon: Cattle Call |
|$2 DVD – Consinsual |
|$2 DVD - Love Ranch |
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|Count, pack and prepare for return any Movies U Buy product that is shopworn/defective and any customer returns the store may have. |
|Use the WHITE replenishment box to pack the MUB returns |
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|FINALIZE RETURN - Call FedEx to schedule a pick-up of the return box(s) – 1-800-463-3339 |
|Ask to use store phone, it saves a lot of time. |
|Provide the tracking number and store address from the return label. |
|Advise FedEx this should be shipped “GROUND RETURN PICKUP”. |
|Advise FedEx this is a “RETURN MANAGER” Pickup |
|Provide FedEx the middle 7 numbers of the tracking #. This should be “7924132”. |
|You will need to reference the tracking # and store address listed on one of the return labels. |
|The automated instructions or Fed Ex Rep will complete scheduling this pick-up with you. |
|Then just hand the boxes to the Fed Ex Ground Rep when they arrive. |
|If you have any issues scheduling this return, contact Movies U Buy/Park Merchandising at 888-476-7858. |
|Have the shipment completely ready so store can hand the box(s) to the FED EX Driver when they arrive. |
|If you have any issues scheduling this return, contact Movies U Buy/Park Merchandising at 888-476-7858. |
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|4. MERCHANDISE |
|Place the Movies U Buy “Movie Night” PDQs onto the “Movie Night End Cap” (store will advise location) |
|Move ALL Movies U Buy $3.00 Treasure Hunt DVDs (Orange Sleeve) from the regular section onto the Movie Night PDQs |
|Move all other DVD price points onto the PDQs in the regular DVD section |
|ONLY THE $3.00 TREASURE HUNT (Orange Sleeves) are to be displayed on the MOVIE NIGHT PDQs |
|If the store placed the “Movie Night’ PDQs onto the Movies U Buy End Cap prior to your visit make sure to merchandise per these instructions. |
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|Merchandise the Movies U Buy replenishment shipment into the Movies U Buy PDQ in the DVD section |
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|The following should be in the regular DVD section |
|$2.00 Treasure Hunt DVD (Green Sleeves) |
|$4.00 DVD |
|$6.00 DVD |
|$9.00 DVD |
|$7.00 Box Sets |
|$7.00 Blu Ray |
|$10.00 Blu Ray |
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|5. REPLENISHMENT /INVENTORY |
|Record the total number of Movies U Buy products added to the Movies U Buy Display |
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|6. INVENTORY |
|Inventory count of ALL $2.00 Treasure Hunt DVDs (Green Sleeve) in the store |
|Inventory count of ALL $3.00 Treasure Hunt DVDs in the store |
|Inventory count of ALL $4.00 DVD’s in the store |
|Inventory count of ALL $6.00 DVD’s in the store |
|Inventory count of ALL $9.00 DVD’s in the store |
|Inventory count of ALL $7.00 Box Sets in the store |
|Inventory count of ALL $7.00 Blu Ray in the store |
|Inventory count of ALL $10.00 Blu Ray in the store |
|Inventory count of ALL $15.00 Games in the store |
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|7. DISPLAYS |
|Record on the Work Order the number of Movies U Buy PDQs on the End Cap & in the DVD section |
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|END OF SERVICE |
|Take a photo of Movie Night Endcap AND the regular Movies U Buy section |
|Clean up area and dispose of any trash in proper location. |
|Review the DVD setup with the Store Manager and confirm they are satisfied. If the manager is not satisfied, correct any issues before leaving the store. |
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|If there are any questions regarding the shipment, contact Movies U Buy (Park Merchandising) directly at 888-476-7858. |
|***If you leave a message at Movies U Buy (Park Merchandising), please state your name, contact number, retailer, store number and reason for the call*** |
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