The Homeowner Assistance Program Week 246 Situation ...

The Homeowner Assistance Program Week 246 Situation & Pipeline Report

March 22, 2011

Weekly Situation & Pipeline Report Week 246

March 11, 2011 ? March 17, 2011

Table of Content

EXECUTIVE SUMMARY ................................................................................................... 1 HOMEOWNER PROGRAM ................................................................................................ 2

Housing Assistance Center Activity .................................................................................. 3 Housing Assistance Center Activity .................................................................................. 4 Award Calculation Activity ............................................................................................... 4 Elderly Award Closing Activity ........................................................................................ 4 Low/Moderate Income Households ................................................................................... 5 Elevation Program Activity ............................................................................................... 6 Manufactured Home Project .............................................................................................. 9 Home Evaluations (Home Inspection) Activity................................................................. 9 Appeals ............................................................................................................................ 10 Personal Application Liaisons (PAL) .............................................................................. 11 ANTIFRAUD, WASTE & ABUSE/ RECORDS REQUESTS....................................... 14 APPENDIX A ...................................................................................................................... 15 APPENDIX B ...................................................................................................................... 17 APPENDIX C ...................................................................................................................... 18 APPENDIX D ...................................................................................................................... 26 APPENDIX E ...................................................................................................................... 27 GLOSSARY ........................................................................................................................ 28

List of Tables

Table 1: Homeowner Program Snapshot ............................................................................... 1 Table 2: Cumulative Elderly Benefits Options Closing ........................................................ 4 Table 3: Cumulative Elderly Benefits Options Selection ...................................................... 4 Table 4: Closings Held Activity including LMI Detail ......................................................... 5 Table 5: Additional ACG Dollars .......................................................................................... 5 Table 6: Elevation Disbursement Activity............................................................................. 6 Table 7: Applicants and Closings Held By Race/Ethnicity ................................................... 7 Table 8: Eligible Application Summary ................................................................................ 8 Table 9: Manufactured Home Pipeline Progress ................................................................... 9 Table 10: Home Evaluation Pipeline Progress ...................................................................... 9 Table 11: Status of Appeals ................................................................................................. 10 Table 12: Status of State Panel Review Appeals ................................................................. 10 Table 13: PAL Metrics......................................................................................................... 11 Table 14: Incoming and Outgoing Calls .............................................................................. 12 Table 15: Antifraud and Ethics Metrics............................................................................... 14 Table 16: Antifraud, Waste & Abuse .................................................................................. 14 Table 17: Record Requests .................................................................................................. 14

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Weekly Situation & Pipeline Report Week 246

March 11, 2011 ? March 17, 2011

List of Figures

Figure 1: Homeowner Assistance Program Pipeline - Applicant Input and Calculation ...... 2 Figure 2: Homeowner Assistance Program Pipeline - Option Selection and Closing Process ................................................................................................................................................ 3 Figure 3: 2008 Elevation Disbursement Activities ................................................................ 6 Figure 4: Total Anticipated Disbursed Since April 20, 2009 ................................................ 7 Figure 5: Award Size ............................................................................................................. 8 Figure 6: PAL Breakdown by Type..................................................................................... 11 Figure 7: PAL Contact Daily Activity ................................................................................. 12 Figure 8: Housing Assistance Center Appointments by Week............................................ 13 Figure 9: Housing Assistance Center Appointments by Day .............................................. 13

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Weekly Situation & Pipeline Report Week 246

March 11, 2011 ? March 17, 2011

EXECUTIVE SUMMARY

A total of 80 appointments were held with applicants at the Baton Rouge Housing and New Orleans Assistance Offices. The number of total eligible population increased to 150,076 and the total number of closings held as of March 17 increased to 128,203.

Activity

Table 1: Homeowner Program Snapshot

As of COB 3/11/11

Weekly Activity

As of COB 3/17/11

Total Dollars

Applications Received

Total Applications Received 229,423

0

Ineligible Applications

Total Ineligible 79,348

-1

Duplicate Application 39,666

0

No First Appointment 24,624

0

Ineligible- FEMA Assessment 7,512

0

Sold Home Ineligible / Not 2,562

0

Interested

Other Ineligible Reason 4,984

-1

Eligible Applications

Total Eligible Population 150,075

1

Applications Withdrawn 3,913

0

Title/Heirship Issues 1,137

15

Unable to Contact 328

0

Eligiblity Documentation Requested 151

1

Zero Awards 15,344

-1

Eligible for Benefits Calculation 129,202

-14

Funding Disbursed

Total Funding Disbursed 128,188

15

Option One Closings 117,724

11

Option Two Closings 8,186

0

Option Three Closings 2,278

4

Sold Homes Closings 1,210

2

Elevation Only Closings 2,447

-8

Total Closings with Elevation 31,658

16

Dollars

Affordable Compensation Grants 45,884

6

Disbursed

Individual Mitigation Measures 3,784

440

(IMM)

Benefits Calculated Without

Funds Disbursed

Eligiblity Calculated Without Funds 1,014

-29

Disbursed

Active Applications 643

-19

Currently Transferred to Title

Company

Initial Closing Transfer 371

-10

Additional Disbursement Transfer 864

18

229,423

79,347 39,666 24,624 7,512 2,562

4,983

150,076 3,913 1,152 328 152 15,343 129,188

128,203 117,735 8,186 2,282 1,212 2,439 31,674

45,890

4,224

985

624

361 882

$8,738,971,353 $7,844,858,399 $721,877,591 $172,235,363 $53,175,476 $72,378,771 $920,480,994

$2,090,702,689

$31,642,279

$37,531,409

$11,663,957

$25,867,452 $7,924,470

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Weekly Situation & Pipeline Report Week 246

March 11, 2011 ? March 17, 2011

HOMEOWNER PROGRAM

Figure 1: Homeowner Assistance Program Pipeline - Applicant Input and Calculation

HOMEOWNER PROCESS

CUMULATIVE As of 3/11

CUMULATIVE As of 3/17 INCREASE

APPLICATIONS &

APPOINTMENTS

APPS RECEIVED

TOTAL INELIGIBLE

BENEFIT OPTIONS LETTERS WITHOUT

CLOSINGS

RHAS APPTS HELD

229,423 79,348 1,014 65,948

229,423

0

79,347

-1

985

-29

66,028

80

- The $8.78 billion total and $67,936 average award represent maximum benefit if ALL eligible applicants select to rebuild in place (the total includes additional compensation grant calculations, compensation grants, and elevation grants, but does not include `zero' grant awards and applicants terminated)

CALCULATIONS

TOTAL ELIGIBLE POPULATION

150,075

TOTAL

$ 8.77 billion

AVERAGE

67,941

150,076

1

$ 8.78 billion $ 0.01b

67,936

2

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