Scope of Work for 2010 Spring Wx Exercise - PA
Statement of Work
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Project Name: 2012 PEMA Training Consultant
Department: Training and Exercise Division
Project Manager: Aaron M. Rhone
Date: December 1, 2011
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IV-1 OBJECTIVES: The Key Objective for this project will be the successful delivery of training courses in support of the county and municipal emergency managers continuing professional development. Five courses have been identified by the Pennsylvania Emergency Management Agency (PEMA) as core training.
1. GENERAL OBJECTIVE (Contractor):
a. Present Federal Emergency Management Agency (FEMA) courses. The specific FEMA courses are:
i. FEMA G-270.4, Recovery from Disaster: The Local Government Role
ii. FEMA G-393, Mitigation for Emergency Managers
iii. FEMA G-110, Emergency Management Operations Course (EMOC) for Local Governments
iv. FEMA G-288, Local Volunteer and Donations Management
v. FEMA G-361, Flood Fight Operations
b. Present a train-the-trainer course to qualify prospective trainers.
2. SPECIFIC OBJECTIVES (Contractor):
a. Develop a final exam sufficient to validate student mastery of objectives for each course that does not have a final exam.
b. Present the PEMA courses (listed in IV-1, 1.a and 1.b above) to the target audience within the time reference as stipulated in IV-4 TASKS.
c. Develop a Gantt chart for deliverables and course presentations.
d. Train prospective trainers to deliver the courses listed in the General Objective. An additional training day will be added at the end of each course (concurrently) to facilitate the delivery of the train-the-trainer agenda.
IV-2 NATURE and SCOPE of the PROJECT:
1. The outcome of this project will be the completion of required certification training for the target audience in compliance with Title 35 Pennsylvania Consolidated Statutes, Section 7502.
2. PEMA will provide:
a. G Series course material from the FEMA Emergency Management Institute (EMI).
b. Current copies of PEMA Minimum Standards of Accreditation (MSA) that are available for courses mentioned in this Scope of Work.
c. Training for two people on the PA Prepared Learning Management System (LMS) at a mutually agreed upon date and time at PEMA Headquarters, 2605 Interstate Drive, Harrisburg PA.
d. Support in obtaining lodging for students only.
3. [DELIVERABLE] Contractor will develop an overall project time line (Gantt chart) that includes courses, dates, and analysis of course feedback.
4. The Contractor will meet with the PEMA project manager within 10 days of contract award to begin planning.
5. [DELIVERABLE] Contractor will develop a time line (Gantt chart) for producing course and exam material. A DRAFT version of this time line is due ten (10) days after meeting with the Project Manager.
6. [DELIVERABLE] Contractor will develop a course schedule with locations. A DRAFT version of this time line is due fifteen (15) days after the first meeting with the Project Manager. The final draft is due twenty (20) days after the first meeting with the project manager.
7. Contractor will coordinate closely with PEMA to determine the best possible facility for conducting training.
8. [DELIVERABLE] Contractor will provide a list of the identified instructors and subject matter experts presenting their qualifications prior to the prospective candidate delivering any course. Course credentials must accompany any recommended instructor.
9. [DELIVERABLE] The contractor will provide a copy of any handouts, and final exams (including student exam and Instructor Reference sheet) in grammatically correct English. Microsoft Office 2007 or Adobe PDF electronic format is preferred for the delivery of this material.
10. [DELIVERABLE] The Contractor will provide all printed materials needed for the delivery of all courses.
11. [DELIVERABLE] Develop or update as needed all course final exams. All final exams will include an Instructors Reference sheet. The Instructors Reference sheet will list, for each final exam question, the correct response and the location in the student manual and instructor manual of the correct answer.
12. Contractor will not have any expectation of copyright or proprietary claim on any course material developed from or included in this project.
13. Contractor will develop, for each certification course, an agenda for a train-the trainer (TTT) course. TTT courses will be delivered immediately after the base course and last no longer than four to six hours. The TTT agenda will address (at a minimum):
a. Managing courses on PA Prepared Learning Management System (LMS)
b. Administration requirements (advertising courses, written rosters, disposition of final test sheets, safety briefing, convenience briefing, breaks, etc.)
c. Final exam - policy on failures, quick review, and retaking the final exam.
d. Tips on communicating current Pennsylvania customs, policies, plans, and law that the target audience can directly relate with.
e. Instructor Qualifications and Code of Professionalism adopted by PEMA
f. Materials and support provided by PEMA.
14. Contractor will deliver a draft TTT course agenda to the Training and Exercise Division (TED) within twenty (20) days after meeting with the Project Manager.
15. Contractor will coordinate closely with TED as TED will select and approve candidates to attend all TTT courses. This coordination is also critical as instructor candidates who have completed any of the certification courses prior to the Contractors offerings may be authorized by TED to attend any of the TTT courses.
IV3 REQUIREMENTS:
1. The use of sound Instructional Systems Design (ISD) methodology is required for course development. The ADDI Model is a good example.
2. Class size will be a maximum of 30 students and a minimum of twelve (12) students. A course of eleven or less students maybe cancelled after coordination with PEMA TED. The Commonwealth will bear no financial responsibility for costs associated with cancelled courses. If a course is cancelled it will be rescheduled within the contract period.
3. Courses will be delivered by the use of lecture, facilitated discussion, small group exercises and activities, and facilitated scenario response. Any audio, movies, or multimedia must be preapproved by TED.
4. The Contractor will use PA Prepared Learning Management System (LMS) to announce courses, schedule and track student registration, capture student course critique, document student participation, document final exam grades, and issue course certificates. Registration for PEMA courses will only be accomplished through PA Prepared LMS.
5. The Contractor is responsible to electronically send course announcements at least twice to PEMA TED. Contractor is encouraged to propose additional avenues of announcing a course, however, each must be approved by TED.
6. The target audience for these courses will be emergency management professionals from state, county, and municipal governments and Pennsylvania state agencies.
7. The target audience for the train-the-trainer courses will be emergency management professionals from state, county, and municipal governments and Pennsylvania state agencies that qualify under the Pennsylvania State Fire Academy Instructor Classification System And Code of Professionalism, Directive 2001-1 [or current version] or the FEMA Emergency Management Institute instructor candidate requirements.
8. An adult-methodology approach to instruction will be used in consideration of the target audience.
9. Course material will mimic (as close as possible) the Federal Emergency Management Agency (FEMA) lesson plan format and style, particularly PowerPoint slide shows, as used in current G and E series courses.
10. Common backgrounds or “slide master” must be approved by PEMA. A small PEMA logo is appropriate but there will be no corporate or company logos or insignias permitted.
11. All written material will be provided in grammatically correct English, unencrypted Microsoft Word version 2007 format. Only fonts and styles common to Microsoft Word may be used.
12. The Contractor will ensure at least two qualified instructors are available at all times throughout each course. Instructors will, at a minimum, possess the following qualifications.
a. Completed a recognized course in adult methodology instruction (at least 35 hours). Formal instructor training such as National Wildlife Coordinating Group Facilitative Instructor M-410 Course, Emergency Management Institute Master Trainer Program, National Fire Academy instructor methodology class, or DHS Office of Grants and training’s Instructor training Certification Course, US military technical or academic instructor courses or equivalent courses meet this requirement. A bachelor’s degree in education or Pennsylvania teaching credentials is preferred.
b. Certificate of completion of:
i. IS/ICS-100(any) Introduction to the Incident Command System.
ii. IS/ICS-200(current version) Incident Command for Single Resources and Initial Action Incidents.
iii. IS-700a National Incident Management System (NIMS), An Introduction.
iv. IS-235 Emergency Planning.
v. IS-393.a Introduction to Hazard Mitigation.
vi. IS-701 NIMS Multi-agency Coordination Systems.
vii. IS-702 NIMS Public Information Systems.
viii. IS-703 NIMS Resource Management.
ix. IS-775 EOC Management and Operations.
x. IS-800(current version) National Response Framework, An Introduction.
xi. ICS 300, Intermediate Incident Command System.
xii. ICS 400, Advanced Incident Command System.
xiii. FEMA Professional Development Series (PDS).
xiv. E/L/G series version of the course assigned to teach.
c. The lead instructor must have personal experience in the area of the course of instruction.
d. Be of professional image and of such moral character as to exemplify a professional decorum, which facilitates the transfer of knowledge and fosters a positive learning environment for students.
13. Student Manuals and Final exams will be written at no higher than the eighth-grade reading level.
14. The Contractor will arrange for any subject matter experts for courses as needed. Any subject matter expert chosen to assist in the delivery of a course must be preapproved by PEMA TED. A Resume or Curriculum Vitae and appropriate training information must be provided. Use of a subject matter expert does not release the contractor from providing a qualified lead instructor.
15. PEMA approval of course content is required before the course is presented.
IV-4 TASKS:
1. The contractor will provide at least two individuals who will act as System Learning Managers to manage course documentation in PA Prepared Learning Management System (LMS)
2. The contractor will be responsible for:
a. Verifying all students meet prerequisites for course attendance.
b. Coordinating with TED to verify a student represents the target audience before authorizing the student to attend a course. Students from other backgrounds may be authorized to attend a course, however, first priority must be given to members of the target audience.
c. Providing students a reasonable time for a noon meal. The noon meal will not be provided by the contractor or PEMA.
3. Coordinate course dates with the TED so that there is a maximum amount of lead time before the courses start date.
4. Present the courses:
a. The geographical area assigned to the PEMA Area Offices (Eastern, Central and Western) will be used for the purpose of dividing Pennsylvania for presenting courses. A centralized location in each area will be used that will minimize the cost of travel to students, avoid premium or high-cost conference facilities, and allow maximum student participation.
b. Each of the five courses will be presented once in each of the three PEMA areas. Unless otherwise directed by PEMA TED.
c. The Contractor will present the courses as scheduled in the course schedule deliverable in IV2 Nature and Scope above.
d. Courses will be scheduled so that presentations are complete within twelve (12) months of award of the contract.
e. Certification courses will not be presented concurrently, however, the train-the-trainer course will be presented immediately after its base course.
5. Contractor will provide a student manual to each student. The manual pages will be printed on both sides (duplex style), in color, tabbed and assembled in a durable three-ring binder. Additionally each student manual will include a CD-ROM of all printed material provided during the course.
6. The Contractor will include in the proposal an itemized list of specific Costs of Supplies and Materials and specific costs for each item.
IV-5 REPORTS AND PROJECT CONTROLS:
1. Contractor will provide a report within three (3) days after a course indicating final exam grades and evaluations. The PA Prepared Learning Management System (LMS) is capable of producing an acceptable report. Paper evaluations are not required as LMS has a course survey. If the contractor uses paper feedback forms these paper forms must be provided.
2. A sign-in roster is required for every course. A separate roster will be accomplished for each day of a course and will document the course, course date, course location and, the student’s name, student’s written signature, title, agency or jurisdiction, phone number, e-mail address and State Employee Number. No Social Security Numbers (SSN) or parts of the SSN or date-of birth will be recorded on the roster or by the contractor for any purposes. All instructors for the course will sign-in as last entries on the student roster for record keeping purposes. The original copy of all student sign-in rosters will be forwarded to PEMA TED no later than ten (10) days after the last day of the course.
3. The Contractor will provide to PEMA TED a monthly status of training report that lists all courses (sorted by course then by date) that have been presented (complete), including dates, location, and number of students.
4. Any written course critiques and all paper final exams will be consolidated into a single file and sent to the PEMA TED no later than five (5) days after the last day of the course.
5. The Contractor will provide to PEMA TED a monthly Spend Detail Report for each course detailing the actual costs of each course.
IV-6 CONTRACT REQUIREMENTS:
This portion of the DGS template should be left as is and includes standard contracting language.
IV-7 DEFINITION OF CHANGE CONTROL PROCESS:
The agency and the contractor will mutually define and document acceptance criteria to be reviewed by the executive change control board. These criteria will be based on functional requirements. Upon approval of these criteria by the change control board, the agency and the contractor will mutually agree to the revised criteria. Successfully meeting the acceptance criteria as documented with the Pennsylvania Statement of Work form and signed for approval by designated agency staff shall constitute "acceptance". Milestones for acceptance will be incorporated into the project plan and managed by the assigned Contractor personnel.
Prepared By
|Document Owner(s) |Organization/Role |
|Scott T. Forster |PEMA |
|State Training and Exercise Officer |Training and Exercise Division (TED) |
| |2605 Harrisburg, Pa 17110 |
| |717-346-2256 |
| |PEMA |
|Aaron M. Rhone |Training and Exercise Division (TED) |
| |2605 Harrisburg, Pa 17110 |
| |717-651-2714 |
Project Objective
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The overall goal is to provide a relevant, consistent and current block of core courses to county and municipal emergency managers for professional qualification. All blocks in courses must be in compliance with current PEMA circulars and Directives which delineate the minimum training required for these critical positions in government.
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