University of Calgary in Alberta
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IT Governance SharePoint Site
Administrator Guide
Prepared by: University of Calgary
Information Technologies
Issue date: 30-Sept-08
Version: 3.0
Document History
|Revision Number|Date |Description of Changes |Author / Editor |Communication of Change |
|1.0 |29-Feb-08 |Initial draft |Project Office | |
|2.0 |06-Mar-08 |Final |Project Office |IT Governance SharePoint|
| | | | |Site |
|3.0 |30-Sept-08 |Revision 1 |Project Office |IT Governance SharePoint|
| | | | |Site |
|Document Owner |
|Name |Title |Organization |E-mail |Tel. |
|Janet Cameron |Manager |Project Office |jcameron@ucalgary.ca |220-2810 |
|Document Distribution |
|Name |Type of Copy |Title |Organization |E-mail |Tel. |
Table of Contents
1. What is SharePoint? 5
2. IT Governance Site 5
3. Training 5
3.1. Administrators 5
3.1.1. Responsibilities 5
3.2. Members 5
4. Site Structure 6
5. Permissions (People and Groups) 9
6. Accessing the Site 9
6.1. Logging In 9
6.2. Logging Out of the Site 10
6.3. Sharing the Site 10
7. Site Overview 10
8. Working with the Site 11
8.1. Contacts List 11
8.1.1. Add a New Member to the Contact List 11
8.1.2. Update Member Information 11
8.1.3. Delete a Member from the Contact List 12
8.1.4. Editing Multiple Members 12
8.1.5. Member Permissions 13
8.1.6. Print a Contact List 13
8.2. Documents 15
8.2.1. Add a File(s) 15
8.2.2. Delete a Document 16
8.2.3. Revise a Document 17
8.2.4. Move a Document 18
8.2.5. Copy a Document 19
8.2.6. Rename a Document 19
8.2.7. Checkout a Document 20
8.2.8. Print a Document 20
8.3. Action Register 20
8.3.1. Add a New Action Item 20
8.3.2. Attaching Documents to Action Items 21
8.3.3. Revise/Update an Action Item 21
8.3.4. Delete an Action Item 22
8.3.5. Editing Multiple Action Items 22
8.3.6. Printing an Action Register 23
8.3.7. View the Action Register 25
8.3.8. View Action Items from the Action Register 25
8.3.9. View Action Item Attachments 25
8.3.10. Print Action Item Attachments 25
9. Sending Links 26
10. Folders 26
11. Additional Content and Structure Changes 26
12. Views 27
13. Getting Help 28
14. Tips 28
15. Your Back-up 29
What is SharePoint?
SharePoint is a web-based Intranet tool that allows people to:
• centrally store and share work files
• connect and collaborate regardless of physical location
• co-ordinate projects and tasks
It has been structured so that people can easily implement it in their workplace by the use of pre-designed templates which can be customized to meet specific individual needs.
IT Governance Site
This site has been created to enable the BASE Committee, its associated steering committees and IT managers to collaborate on initiatives relating to IT governance at the University.
Training
Training materials will be provided specific to your needs. The most current version of these training materials will be stored on the site in the Getting Help section. Any changes to the site (eg: new functionality) will be posted in the Announcements section on the site. If the changes are significant, they will be relayed t you via e-mail.
1 Administrators
This is your guide specific to the IT Governance site. It is your reference for tasks specific to your responsibilities as an administrator of the site.
If find you need training in addition to this guide, you may request a one-on-one training session from the IT Project Office (Deliver.IT@ucalgary.ca). Allow approximately 1.5 hours for this session.
1 Responsibilities
Your responsibilities as an administrator include:
• ensuring appropriate files are stored on the site (eg: agendas, minutes, reports/presentations)
• maintenance of the contacts list
• maintenance of an action register if one is being used
• ensuring file format and file naming standards are adhered to
In addition, you may also be required to archive folders at year-end and create new folders based on the existing structure for subsequent years.
2 Members
Members will be provided with a quick reference relating to their specific needs. You would be their first point of contact should they require assistance. It is suggested that you familiarize yourself with the quick reference for information, even though it is a condensed version of this guide. The IT Project Office (Deliver.it@ucalgary.ca) will assist you with any questions you need help with.
Site Structure
The IT Governance site is a single SharePoint site consisting of sub-sites with a similar structure in place for each.
Each site has been assigned an administrator, with the IT Project Office providing overall site administration.
Each site is set up in a similar format. See the matrix on the following page(s) for an overview of site structure.
IT Governance SharePoint Site Structure
|Sub-site |Members |Contents |Structure |Administrator |
|BASE |BASE Committee |BASE committee as agendas, meeting minutes, reports / |Each site contains a |Sandy Healy healys@ucalgary.ca |
| |IT Project Office |presentations |home page containing announcements of events, etc of |210-8792 |
| | |action register to track actions / tasks assigned to |interest to members | |
| | |members of the group. |Getting Help section of training materials and contacts for| |
| | |contacts list of all members and their assistants |assistance. | |
| | | |useful links | |
| | | |a documents group for accessing / storing all documents | |
| | | |a lists groups for accessing an action register (if | |
| | | |applicable) and member contact information | |
| | | |an action register where applicable | |
| | | | | |
| | | |Documents structure varies according to the member group. | |
| | | |BASE: Documents are group by type (eg: agendas). | |
| | | |Steering Committees: Documents are grouped by steering | |
| | | |committee and stored in a list which can be sorted to allow| |
| | | |for easy searching. | |
| | | |IT Managers: Documents are grouped by month, year. | |
| | | |Applications Co-ordination: Documents are grouped by type | |
| | | |(eg: meeting minutes). | |
| | | |At year-end, all documents will be archived for the past | |
| | | |year and new folders set-up for the upcoming year. | |
| | | |Documents for past years can still be accessed by clicking | |
| | | |on the folder for that year. | |
| | | | | |
| | | |Lists are structured the same on each site with the | |
| | | |exception of Steering Committees. they are grouped by | |
| | | |steering committee. | |
| | | | | |
| | | |Action Register: Steering Committees and IT Managers sites | |
| | | |do not have an action register. One can be set up for | |
| | | |these groups if required. | |
| | | | | |
| | | |People and Groups: This section is for providing | |
| | | |permissions for members. It is maintained by the IT | |
| | | |Project Office. | |
| | | | | |
| | | |Discussion Boards: This area has not been configured but | |
| | | |can be if required. | |
| | | | | |
| | | |Sites: This area is for creating additional sites within | |
| | | |this site. This is to be managed by the IT Project Office.| |
|Steering Committees |Steering Committees: |agendas, minutes, reports and presentations specific to | |SCM: Suzanne Stiles, sstiles@ucalgary.ca,|
| |SCM |each steering committee | |210-8457 |
| |HR |contacts list for each steering committee | |HR: Cari Gulbrandsen, |
| |IT | | |cgulbran@ucalgary.ca, 210-6470 |
| |Research | | |IT: Trisha Soper, tjsoper@ucalgary.ca, |
| |Finance | | |220-8871 |
| |Student | | |Research: TBD |
| | | | |Finance: Debra Chang-yen, |
| | | | |dchangye@ucalgary.ca, 210-6097 |
| | | | |Student: Kathy Steinhauer, |
| | | | |ksteinha@ucalgary.ca, 220-7993 |
|IT Managers |CIO |agenda, meeting minutes, reports / presentations specific | |Trisha soper |
| |IT Directors |to IT or of interest / use to other steering committees or| |tjsoper@ucalgary.ca |
| |IT Managers |BASE | |220-8871 |
| | |contacts list of all members | | |
|Application |IT applications development |agendas, meeting minutes, reports / presentations | |Trisha Soper, tjsoper@ucalgary.ca |
|Co-ordination |managers |action register to track actions / task assigned to | |220-8871 |
| |IT Business Office |members | | |
| |representatives |contacts list of all members and their assistants | | |
Permissions (People and Groups)
To use this site, you need to be granted permission.
Each person who requires access to the IT Governance site has been provided with the necessary level of permission based on their access/usage requirements.
As an administrator, you have additional permissions that will allow you to add/delete files and update information such as the Contacts list.
As membership changes, you can revise the contacts list, but will need to contact the IT Project Office (Deliver.it@ucalgary.ca) to have their new permissions set-up or old ones deleted.
Accessing the Site
As this is a web-base site, it is accessed via URL (or hyperlink). There are 2 links for accessing the site: one for use if you are located on campus; another for use if you are off campus.
On-campus access:
Off-campus access:
This is a secure site, meaning you will also have to log on to access it.
1 Logging In
Once you are at the site a pop-up will appear. Key in your login information (the same as what you use to login to your e-mail) and click OK.
(Tip: For security purposes, we do not recommend selecting Remember my password.
2 Logging Out of the Site
Close ALL browser windows to log out of this site.
(Tip: As long as a browser window remains open you do not have to log in to the site. Closing all browser windows prevents unauthorized access.
OR
Click on the drop-down arrow in the top right corner and choose Sign Out.
3 Sharing the Site
If someone needs to view information on the site, you can send the link to them in an e-mail. Please note, however, that as this is a secure site, they must have the appropriate permissions to access the site.
As indicated previously, staff who require access to this site have been provided with the appropriate permissions. If it is necessary to have someone added to the site, please contact the IT Project Office at Deliver.IT@ucalgary.ca indicating the purpose for the addition and what permissions they will require.
Site Overview
When you log onto the site, you will be at the main page for the site. The main page is comprised of an Announcements and Links section, as well as a Getting Help section. This page will be administered by the IT Project Office (Deliver.IT@ucalgary.ca).
It will be used to store training materials, useful links and information about changes, events of interest to the group, etc.
Working with the Site
1 Contacts List
(Tip: Please verify content of the contacts list of the sub-site for which you are responsible.
Each sub-site has a contacts list specific to the members of that site. Where appropriate the assistant’s information has been included. The assistant is not to be included as a member of the contacts list, but included in the information for the member.
You will need to keep the list current (eg: adding/removing members, updating member information).
1 Add a New Member to the Contact List
1. In the Lists group on the side-bar, click the name of the list you are responsible for maintaining (or click Contacts if there is only one contacts list).
2. The member list is displayed.
3. Click the drop-down arrow next to New and choose New Item.
4. The New Item input form is displayed.
5. Fill out the information in the form.
6. Click OK
7. The new member is added to the list.
( You will need to contact the IT Project Office (Deliver.IT@ucalgary.ca) to have permissions set for new members.
2 Update Member Information
If member information changes, you have 2 ways to update the list.
1. In the Lists group on the side-bar, click the name of the list where the member appears.
2. In the list displayed, double-click on the title of the member you are updating.
3. The member’s information is displayed. Click Edit Item.
4. The form is displayed. Update the information required.
5. Click OK to save your changes.
OR
1. In the Lists group on the side-bar, click the name of the list where the member appears.
2. In the list displayed, position your cursor on the title of the member you are updating.
3. Click the drop-down arrow and choose Edit Item.
4. Make your changes in the form displayed.
5. Click OK to save your changes.
3 Delete a Member from the Contact List
1. In the Lists group on the side-bar, click the name of the list where the member appears.
2. In the list displayed, position your cursor on the title of the member you wish to delete.
3. Click the drop-down arrow and choose Delete Item.
4. The member is deleted.
OR
1. Double-click the title of the member to be deleted.
2. The member information screen opens.
3. Select Delete Item.
4. Click OK.
(Tip: If you delete a member accidentally, you cannot undelete them. They will need to be added as a new member.
4 Editing Multiple Members
If you have changes for multiple members, you may find it easier to do them in a datasheet view.
1. Have your contacts list displayed.
2. Click Actions.
3. Choose Edit in Datasheet.
4. Your contacts list is displayed in a table format.
5. You can edit the data by moving around in the cells.
6. To delete a member in this view, right click in the row and choose Delete Rows.
7. Your changes are saved if you move away from the site or revert to standard view.
8. A pop-up will appear advising you have changes to be saved. Click Yes to wait for the changes to be saved.
(Tip: You can only delete multiple members if they are contiguous. Click in the first row to be deleted, hold down your Shift key and click in the last row to be deleted.
9. To return to standard view, click Actions again and choose Show in Standard View.
5 Member Permissions
If you need to change the permissions of a member, you will need to contact the IT Project Office at Deliver.IT@ucalgary.ca.
6 Print a Contact List
You have two of options for printing a contact list.
The simplest (and probably fastest) is to have the list displayed, then:
1. Click File > Print Preview from your browser’s menu
2. Select the page orientation icon > change Orientation to landscape
3. Click OK.
Depending on how many fields are in your list it will not be particularly useful, nor will you receive a professional looking document. It does include the file name and date as well as the list name.
To get a better looking print-out of your contacts, export the list to Excel.
1. Open your contacts list
2. Click Actions and choosing Export to Spreadsheet
3. Click OK at the prompt Windows SharePoint Services…. it if comes up
4. Click Open.
5. Click Enable.
6. At the Import Data pop-up click Table, then click OK.
7. The contacts list is opened in Excel.
(Tip: The above steps are for MS Excel 2007. You cannot export SharePoint lists to MS Excel 2003.
8. Modify the format as required for printing by including a title, header/footer is the list is over one page, etc. This printing method also gives you extraneous columns which will need to be deleted: Item Type and Path.
(Tip: If you choose to export your list to Excel for printing, remember: Do NOT update your contacts in the Excel File. All updates are to be done to the SharePoint list so that members will have the most current information.
2 Documents
All files are stored/accessed via the Documents group on the left side-bar. Documents have been grouped by month/year and then document ‘type’ (eg: Agendas, Minutes, Reports).
To ensure ease of use the following standards must be adhered to:
|File Format |Store all MS Office documents in Office 2003 format. This is important for those using Office 2003 as they |
| |cannot open Office 2007 files unless they have a file converter installed. |
| | |
| |Save an Office 2007 File to Office 2003 Format: Choose File > Save as > under Save as type scroll and |
| |select Word 97-2003, Excel 97-2003 or PowerPoint 97-2003 as appropriate for your document. |
|Naming Standards |The file name is to include the steering committee name or acronym , the type of document and the date. The|
| |date is to be in the format of ddMMMyy (2 digit day, 3 letter month abbreviation, 2 digit year). |
| | |
| |Examples of properly formatted file names are: |
| |SCM SC Agenda 22Feb08 |
| |Finance SC Minutes 13Jan08 |
| | |
| |For non-steering committee documents, use the same format as above but use the sub-site name instead of the |
| |steering committee name. |
| | |
| |Examples are: |
| |ITMgrs Agenda 19Mar08 |
| |AppCoord Minutes 08Apr08 |
1 Add a File(s)
Single Document
1. Select your document group from the side-bar
2. Click Upload and choose Upload Document from the drop-down
3. From the Upload Document screen, click the Browse button and scroll through your list of files to select the file to be uploaded.
4. Click OK
Multiple Documents
1. Select your document group from the side-bar
2. Click Upload
3. Choose Upload Multiple Documents from the dr p-down
4. From the Upload Document screen, click in the box beside each document name to select it for upload.
5. Click OK
(Tip: If you have documents stored in multiple folders, you will need to upload the documents in each folder separately.
2 Delete a Document
1. Locate the file you wish to delete.
2. Position your cursor on the filename and click the drop-down arrow.
3. Choose Delete.
OR
1. Locate the file you wish to delete.
2. Position your cursor on the filename and click the drop-down arrow.
3. Choose Edit Properties.
4. Click Delete Item.
(Tip: If you delete a file by accident, you may be able to restore it from your recycle bin, but you will have to re-u pload it to SharePoint. For help with restoring a file from the recycle bin, please contact the IT Support Centre at 220-5555.
(Tip: You can only delete one file at a time.
3 Revise a Document
(Tip: If you need to revise a document, you can do so directly from SharePoint. It will save steps as you will not have to upload a new copy and remove the existing one. Also, the link will remain the same and members will have access to the most current file.
1. Locate the document you need to revise.
2. Double-click the document name
3. Choose Edit from the pop-up and click OK
4. The document will open in Word (or Excel, Power Point).
5. Edit and save you would normally.
OR
1. Locate the document you need to revise.
2. Click the drop-down arrow for the file name.
3. Choose Edit in Microsoft (or Excel, PowerPoint).
4. Edit and save the document as usual.
4 Move a Document
You can only move a document from one folder to another folder within the same document library. You must do this by using the Explorer view.
1. From your document list, choose Actions > Open with Windows Explorer view.
2. Click on the document to be moved and drag it to the folder.
3. Close the Explorer window to return to standard view.
( Tip: If you need to move a document to another folder, you will have to delete it and upload it to the new folder.
( Tip: Using Move this file from the File and Folder Tasks list, will give you the option of moving the file to your own drive (shared or personal).
5 Copy a Document
Multiple instances of a document are not to be stored. The site has been designed so that you have unique documents stored in appropriate locations. If you have a need to have a document accessed by more than one group, the document should be stored in one place and links set up for access from other locations on the site. Should you have this need, please contact the IT Project Office at Deliver.IT@ucalgary.ca.
6 Rename a Document
You rename a document by editing its properties.
1. Find the document you wish to ren ame.
2. Click on the drop-down arrow for it.
3. Choose Edit Properties
4. In the Name Box in the Edit Properties window, key the new name for the document.
5. Click OK
7 Checkout a Document
This site was not set-up to make use of this feature. This is a feature of SharePoint which allows collaboration on a document. If you have a need for this, please contact the IT Project Office at Deliver.IT@ucalgary.ca.
8 Print a Document
To print a document, you need to open it in the application it was created in.
1. Locate the document you need to print.
2. Click the drop-down arrow for the document
3. Choose Edit in MS Office Word (or Excel, PowerPoint) > click OK
4. (Choose Open in Edit mode if prompted)
5. The document will open.
6. Print the document as you would normally.
7. Close the file.
(Tip: Right-clicking the document name and choosing Print Target will yield a blank document.
3 Action Register
If your sub-site has an Action Register, you will be responsible for keeping it current. This could involve getting information from your members such as Status or Priority. An action register is simply a list of action items that have been undertaken by that committee. Each action is assigned to a committee member who will be responsible for ensuring the action is completed.
The Action Register is accessed from the Lists group on the left side-bar.
1 Add a New Action Item
1. Click Action Register from the side-bar.
2. The Action Register list appears.
3. Click New.
4. Select New Item.
From the New Item screen, input the information into the appropriate fields.
• Title field: This is the name of the action.
• Description field: This is a brief description of the action item. It should also be used for providing updates on the action. For each update, preface it with the date. Eg: 22May08: action delayed due to product unavailability from vendor
• Priority Field: choose from the drop-down.
• Assigned To field: click the address book icon. In the find box in the Select People pop-up, key the name of the person the item is assigned to. Select their name from the list that displays and click OK.
• Status Field: choose from the drop-down.
• Date Fields: use the calendar icon to select the date from the calendar to ensure proper formatting.
2 Attaching Documents to Action Items
1. Have the action item displayed.
2. Click the Attach File button
3. Click the Browse button in the screen that comes up.
4. Scroll to select the file.
5. Click Okay when done.
Repeat the above steps to attach additional documents. (You cannot attach multiple documents at one time.)
3 Revise/Update an Action Item
To revise or update an action item, you have 2 options.
1. From the Action Register list, position your cursor in the action item and click on the drop-down arrow.
2. Select Edit Item.
3. Make your changes.
4. Click OK.
OR
1. Double-click on the Action Item name.
2. Click Edit item.
3. Make your changes.
4. Click OK
4 Delete an Action Item
1. To delete an action item, select the item.
2. Click on the drop-down arrow.
3. Choose Delete Item.
5 Editing Multiple Action Items
If you have changes for action items, you may find it easier to do them in a datasheet.
Have your Action Register displayed.
1. Click Action.
2. Choose Edit in Datasheet.
3. Your action items are displayed in a table format.
4. You can edit the data by moving around in the cells.
Add an attachment by clicking the paperclip in the row for that action item.
1. A pop-up appears. Any existing attachments will be listed.
2. Click Add. The Choose File window will appear.
3. Scroll to select your file and click Open. (If you have more than one file to add, select each by holding down your Ctrl key while clicking on each file name. Click Open.)
4. Click OK when done.
Remove an attachment by clicking the paperclip in the row for that action item.
1. A pop-up appears with the attachment(s).
2. Select the attachment and click Remove. (You cannot remove more than one file at a time.)
3. Click OK when done.
Remove an action item by right clicking in the row and choosing Delete Row. Choose Yes at the prompt.
(Tip: You can only remove multiple action items if they are contiguous. Click in the first row and hold down your Shift key. Click in the last row in the group of items to be deleted. Choose Delete Rows. Click Yes at the prompt.
Your changes are saved if you move away from the site or revert to standard view.
A pop-up will appear advising you have changes to be saved. Click Yes to wait for the changes to be saved.
(Tip: Closing your browser window(s) will also save your changes.
To return to standard view, click the Actions button again and choose Show in Standard View.
6 Printing an Action Register
The simplest (and probably fastest) is to have the register displayed, then:
1. Click File > Print Preview
2. Select the page orientation icon > change Orientation to landscape
3. Click OK.
[pic]
Depending on how many fields are in your list it will not be particularly useful, nor will you receive a professional looking document. It does include the file name and date as well as the list name.
To get a better looking print-out of your action register, export the list to Excel.
1. Open your action register
2. Click Actions and choose Export to Spreadsheet
3. Click OK at the prompt Windows SharePoint Services… it if comes up
4. Click Open.
5. Click Enable if prompted.
6. At the Import Data pop-up click Table, then click OK.
7. The action register is opened in Excel.
(Tip: The above steps are for MS Excel 2007. You cannot export SharePoint lists to MS Excel 2003.
You will need to modify the format as required for printing by including a title, header/footer is the list is over one page, etc. This printing method also gives you extraneous columns which will need to be deleted.
(Tip: If you choose to export your action register to Excel for printing, remember: Do NOT update your information the Excel File. All updates are to be done to the SharePoint list so that members will have the most current information.
7 View the Action Register
1. Click Action Register from the side-bar in the Lists group.
2. The Action Register list appears.
8 View Action Items from the Action Register
Depending on the content in the action item, you may be able to view it in its entirety from the list.
1. Double-click on the action item to open it in a full screen.
2. To return to the Action Item list, click Close.
9 View Action Item Attachments
1. Open the action item.
2. Double-click on the attachment name.
3. Close the attachment as you would normally.
10 Print Action Item Attachments
1. Locate the action item attachment you wish to print
2. Double-click on the name
3. Print the document as usual when it opens.
4. Close the document when done.
Sending Links
To send a link to a document, right click on the document name and choose Copy shortcut. Paste the short cut into your e-mail.
OR
1. Click on the drop-down arrow for the file.
2. Choose Send To
3. Choose E-mail a Link.
4. An e-mail message form will open.
5. Key (or select) the name of the person or group.
6. Click Send.
Folders
The folder structure for these sites has been pre-established. If you need additional folders, please contact the IT Project Office at Deliver.IT@ucalgary.ca
Additional Content and Structure Changes
If additional content or structural changes, please contact the IT Project Office at Deliver.IT@ucalgary.ca
Views
A view determines how the information will be displayed on the screen. If the default view does not meet your needs you can modify it or create your own.
1. Have the list or library open.
2. Click the drop-down arrow in the View: box.
3. Click Create View.
4. Click Standard View from the Create View screen. (Other view formats can be used, but standard will be most useful for this site.)
5. Key a name for your view (choose something relative to the type of view you are creating).
6. Select Create a Personal View.
7. Select the columns you wish to display.
8. Choose the position (order) in which you want the columns to display.
9. Click OK when done.
10. This view will be available only to you.
(Tips: A view is specific to each library or list. If you are a member of multiple sites, you will need to create a view for each if the default view does not suit your need. As the library or list grows, you can modify your view and try some of the other options available. Always rename your new view to retain your original settings in case you need to revert back to them.
Getting Help
In addition to this guide and your one-on-one training session, the following resources are available for you if you need assistance:
QuickStart Guide: This guide provides a general overview of SharePoint and how to use some of its features. Accessed from the main page of the IT Governance Site.
SharePoint Help: You can use the built-in helps in SharePoint by clicking the Help button.
Microsoft: You can visit and do a search on ‘sharepoint’ for find additional information on this product.
Project Office: The UCIT Project Office can provide answers to your questions specific to this site. They can be contacted at Deliver.IT@ucaglary.ca
Tips
( Consider creating and revising your Word documents from within the SharePoint site for your group where appropriate. This will benefit you by:
• saving steps uploading documents each time you create one.
• saving time revising an existing document and having to upload it.
• having the ability to send the file to people without having to copy the link.
Create a Document
1. Navigate to the appropriate folder.
2. Click the New button and choose New Document.
3. Click OK if the pop-up appears.
4. Word will open.
5. Create and save your document as usual.
6. It will be stored in SharePoint.
7. Send the link to the document as outlined in Section 9.
To revise the document, see Section 8.2.3.
( If you have created a document from SharePoint and it doesn’t appear in your list, click the refresh button on your browser window.
( Editing lists in datasheet view may save steps. Key the first number/letter and a drop-down of common previous entries will pop up. Click to select the entry you want. This is particularly useful for repetitive detail such as fax numbers, titles, etc.
( Experiment with views for your lists. If you work in the contact list, try setting it up in a datasheet view.
Your Back-up
If you have someone who relieves for you while you are away and may need access to this site for administrative purposes, please let the IT Project Office know as they may need to have permissions set for them.
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