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STATE OF WASHINGTON

DEPARTMENT OF SOCIAL AND HEALTH SERVICES

Aging and Long-Term Support Administration

Home and Community Services Division

PO Box 45600, Olympia, WA 98504-5600

H14-027 – Procedure

May 8, 2014

|TO: |Area Agency on Aging Directors |

|FROM: |Bea Rector, Director, Home and Community Services Division |

|SUBJECT: |Revision to Chapter 1 of Policies and Procedures Manual for Area Agency on Aging (AAA) Operations |

|Purpose: |To notify staff that Chapter 1 “Policies” of the AAA Policies & Procedures Manual has been finalized. |

|Background: |AAAs are contractually obligated to operate in accordance with the Policies & Procedures Manual for Area |

| |Agency on Aging operations. |

| | |

| |ALTSA updates the Policies & Procedures Manual for AAAs as needed. All updated chapters are released in a |

| |Management Bulletin for a 30 day review and comment period. After this period, the finalized chapters are |

| |released in a Management Bulletin and made available on the ALTSA intranet and internet sites. |

| | |

| |A draft of Chapter 1 “Policies” was released for review and comment on February 13, 2014. Comments were |

| |considered and incorporated into the final chapter. |

|What’s new, changed, or |Final changes to Chapter 1 include: |

|Clarified | |

| |A new Section XI. Major Incident Reporting clarifies expectations for AAAs to report incidents to ALTSA’s |

| |State Unit on Aging; |

| |A new Section XII. Emergency Planning replaces MB H07-072 Emergency Planning for Vulnerable Populations |

| |Served by AAAs; |

| |Updated language reflects changes in DSHS’s organizational structure, including ALTSA’s new mission, vision |

| |and values; |

| |Updated language in the Description of Area Agencies on Aging, including removal of service descriptions that|

| |are published in Chapter 3: Service Definitions and Guidelines; |

| |Expansion of appropriate activities that can be provided in settings other than in-home. |

|ACTION: |Effective Immediately: |

| | |

| |AAAs shall replace Chapter 1 of the AAA Policies & Procedures Manual with this new version. |

| | |

| |Effective July 1, 2014: |

| | |

| |All new policies in Chapter 1, including Major Incident Reporting policies for subcontractors, must be |

| |implemented. |

|Related |AAA P&P Manual Intranet link: |

|REFERENCES: | |

| | |

| |AAA P&P Manual Internet link: |

| | |

|ATTACHMENT(S): |Track changes version of Chapter 1 |

| | |

| |[pic] |

| | |

| |Final version of Chapter 1 |

| | |

| | |

| |[pic] |

|CONTACT(S): |Andrea Meewes-Sanchez, AAA Unit Manager |

| |(360) 725-2554 |

| |SanchAC@dshs. |

| | |

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HCS MANAGEMENT BULLETIN

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