Paperless in online banking. Guidedu toyrnwy ...
[Pages:2]statements
e-statements
Account Fee Schedule
membership shares
candidaGteusifdoer tthoe Byooaurdr onfeDwirescttoartseemleectniotnfor personal banking accounts ? January 2017
OWnlienerBeanckiengntly upgraded oMuobrilbe Baannkkinigng system andOmnlinaedBaenkisnog me changes anGdo peapnehrleassncements to how your account information is displayed on statements. We'll guide you through the key changes in this pamphlet. We encourage you to visit support. for searchable information about accounts and statements. If you need additional assistance, don't hesitate to contact us.
*****
The eight key changes are:
Go paperless
1. Relationship number (#)
upgMradeywereekelnadtionship number(s)
7S8y9st4e5m612 5U1p1g5ra1d4e99
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We've replaced `my account number' with `My relationship number(s)' on your statement. Your statement has either one or two Relationship #s.
Coming Soon
2.Relationship # for non-registered accounts
51151499 Relationship #
One Relationship # is assigned to the group of non-registered accounts you may hold, namely: chequing, savings, term deposits, loans, mortgages and lines of credit. Non-registered accounts can be held individually or jointly with other members. You may have more than one of this type of Relationship # if you hold non-registered accounts at several branches, either individually or jointly.
In most cases, the Relationship # looks similar to your former Account & Branch # combination at the branch.
We produce a branch statement monthly for your Relationship # with non-registered accounts. This statement is viewable in online banking as an eStatement. Note: If there are only term deposit accounts at the branch, we produce a statement annually.
must do - action item
CCOOZZAADD,, BBEENNTTHHAANNIIEE SSUUIITTEE 550011 118833 TTEERRMMIINNAALL AAVVEENNUUEE VVAANNCCOOUUVVEERR BBCC VV66AA 44GG22
JJUULLYY 1177,, 22001177
MMyy rreellaattiioonnsshhiipp nnuummbbeerr((ss))
7788994455661122 5511115511449999
MMyy bbrraanncchh
MMAAIILLLLAARRDDVVIILLLLEE CCOOMMMMUUNNIITTYY BBRRAANNCCHH 11002255 BBRRUUNNEETTTTEE AAVVEENNUUEE CCOOQQUUIITTLLAAMM BBCC VV33KK 11EE66 TT 660044 887777 77000000 TTOOLLLL--FFRREEEE 11 888888 VVAANNCCIITTYY vvaanncciittyy..ccoomm
My accounts
AACCCCOOUUNNTT OOWWNNEERRSS:: CCOOZZAADD,, BBEETTHHAANNIIEE SSTTAATTEEMMEENNTT PPEERRIIOODD:: 1177 JJUUNN 22001177 ttoo 1166 JJUULLYY 22001177
DDAAIILLYY BBAANNKKIINNGG
AACCCCOOUUNNTT SSUUMMMMAARRYY SSHHAARREEDD SSUUCCCCEESSSS PPAATTRROONNAAGGEE ##110000000000002266554422 PPAAYY AASS YYOOUU GGOO CCHHEEQQUUIINNGG ##110000000000002266005544 JJUUMMPPSSTTAARRTT HHIIGGHH IINNTTEERREESSTT ##110000000000002266666666 TTOOTTAALL NNUUMMBBEERR OOFF CCHHEEQQUUEESS 00
OOPPEENNIINNGG BBAALLAANNCCEE OONN
1177 JJUUNN 22001177 00..0000
338877..5511 1144,,446655..1122
TTOOTTAALL WWIITTHHDDRRAAWWAALLSS
00..0000 7722..0000
00..0000
SSHHAARREEDD SSUUCCCCEESSSS PPAATTRROONNAAGGEE ##110000000000002266554422 DDAATTEE DDEESSCCRRIIPPTTIIOONN
OOPPEENNIINNGG BBAALLAANNCCEE
WWIITTHHDDRRAAWWAALLSS 00..0000
PPAAYY AASS YYOOUU GGOO CCHHEEQQUUIINNGG ##110000000000002266005544 DDAATTEE DDEESSCCRRIIPPTTIIOONN
2211 JJUUNN 3300 JJUUNN 0099 JJUULL
OOPPEENNIINNGG BBAALLAANNCCEE AATTMM WWIITTHHDDRRAAWWAALL--IINNTTEERRAACC (($$4411..5500)) CCHHAARRGGEESS AAPPPPLLIIEEDD TTOO AACCCCOOUUNNTT FFUUNNDDSS TTRRAANNSSFFEERR TTOO ##110000000000002266666666 (($$3300..0000))
WWIITTHHDDRRAAWWAALLSS
4411..5500 ..5500
3300..0000
JJUUMMPPSSTTAARRTT HHIIGGHH IINNTTEERREESSTT ##110000000000002266666666 DDAATTEE DDEESSCCRRIIPPTTIIOONN
3300 JJUUNN 0099 JJUULL
OOPPEENNIINNGG BBAALLAANNCCEE IINNTTEERREESSTT CCRREEDDIITTEEDD TTOO AACCCCOOUUNNTT FFUUNNDDSS TTRRAANNSSFFEERR FFRROOMM ##110000000000002266005544
WWIITTHHDDRRAAWWAALLSS
TTOOTTAALL DDEEPPOOSSIITTSS
00..0000 00..0000 4488..1144
CCLLOOSSIINNGG BBAALLAANNCCEE OONN
1166 JJUULL 22001177 00..0000
331155..5511 1144,,551133..2266
DDEEPPOOSSIITTSS 00..0000
BBAALLAANNCCEE 00..0000
DDEEPPOOSSIITTSS
BBAALLAANNCCEE
338877..5511 334466..0011 334455..5511 331155..5511
DDEEPPOOSSIITTSS
1188..1144 3300..0000
BBAALLAANNCCEE
1144,,446655..1122 1144,,448833..2266 1144,,551133..2266
5. Charges applied to account and interest credited PPAAGGEE11OOFF22
3. Some account names have changed
The following used to be timed on the statement cycle date.
Chequing Savings
Pay As You Go Chequing
30 JUN CHARGES APPLIED TO ACCOUNT
Chequing Savings-Gold Club Chequing Plus
Plan 24 Savings
Plan 24 Savings Plus
(Youth under 25 & Age 55+ Gold)
US Chequing Savings Gold
USD Chequing Plus
Electronic Package
E Package Chequing
Special Package
Access Chequing
Now, overdraft interest is charged and Everyday Transaction1 fees including monthly package fees are withdrawn on the last day of the month (with the exception of the JumpstartTM High Interest account where fees are incurred immediately when the transaction is done). Line of Credit interest charges are still withdrawn on the last day of the statement cycle.
4. Financial Account number (#)
#100000026054 financial Account #
The financial Account # is a unique 12-digit number identifying the individual accounts you hold within a Relationship. Some instances where you'll use this Account # are: to set up pre-authorized payments; to redeem My Visa Rewards Plus points for financial products, or to reorder and endorse cheques.
Bottom of your cheque on reorder
The free monthly transactions cap starts counting from the first day of the month. For Pay As You Go Chequing and E Package Chequing, maintain a minimum balance of $1,000 at all times of the calendar month and all Everyday Transaction fees are waived.
30 JUN INTEREST CREDITED TO ACCOUNT
Now, earned interest is paid (credited) on the last day of the month.
See over for more information
6. Relationship # for registered accounts
DAILY BANKING
ACCOUNT SUMMARY
SHARED SUCCESS PATRONAGE #100000026542 PAY AS YOU GO CHEQUING #100000026054 JUMPSTART HIGH INTEREST #100000026666 TOTAL NUMBER OF CHEQUES 0
BALANCE ON 17 JUN 2017 0.00 387.51 14,465.12
TOTAL WITHDRAWALS
0.00 72.00
0.00
TOTAL DEPOSITS
0.00 0.00 48.14
BALANCE ON 16 JUL 2017 0.00 315.51 14,513.26
candidates for the Board of Directors election 78945612 Relationship #
SHARED SUCCESS PATRONAGE #100000026542
DATE
DESCRIPTION
WITHDRAWALS
The second Relationship # is assigned to another group of accounts, including: Shared Success Patronage account, any registered accounts, namely the savings accounts and term deposit accounts held in registered plans (RRSP, RRIF, TFSA, etc.), and the Class B Membership Shares account (`Memberships Shares').
These accounts cannot be held jointly with other members.
OPENING BALANCE
0.00
PAY AS YOU GO CHEQUING #100000026054
IINDNAVVTEEESSTTMMDEEENSNCTTRSSIPTION
WITHDRAWALS
IRRNEEVTTIIERRESEMMTEMENNOETTPNSESANATVIVNSIINGNGGBSSAPLPALLANANCNE
RYYo2oEu1uTrrIJRRUeEeNtMtiirreeEmmNAeeTTnnMtSt SASWaVavIvITNiinnHGggDsSsRPPPAllaLaWnnAAaNaLnn-ddINaaTssEssoRocAciiaCatte(e$dd4p1pr.ro5od0d)uuccttss aarree wwiitthhiinn RReellaattiioonnsshhiipp ##7788994455661122
41.50
DD3AA0TTEJEUN DDCEEHSSACCRRRGIIPPETSTIIOAONPNPLIED TO ACCOUNT
WWIITTHHDDRRAAWWAA.LL5SS0
09 JUL CCFOOUNNNTTDRRSAATCCRTTA#N#77S88F99E44R5566T11O22-#-11100000026666 ($30.00) AANNNNUUIITTAANNTT:: BBEETTHHAANNIIEE CCOOZZAADD BBEENNEEFFIICCIIAARRIIEESS::
JUMPSTATTROOTTTHAALILGCCHOOINNTTRERIRIBBEUUSTTTIIOO#NN1S0S0FF0OO0R0R0220061167676(($$00..0000))
DATE RRDRRESSSPPCJRJUUIPMMTPPIOSSNTTAARRTT SSAAVVIINNGGSS ##110000000000002266009966
30.00 WITHDRAWALS
OOOPPPEEENNNIININNGGGBBBAAALLLAAANNNCCCEEE
333000JJJUUUNNN IINNINTTTEEERRREEESSSTTTCCCRRREEEDDDIITITTEEEDDDTTTOOOAAACCCCCCOOOUUUNNNTTT
09 JUL TTFOOUTTNAADLLSRRRTRRSSPAPNSSSFER FROM #100000026054
DEPOSITS 0.00
DEPOSITS
DDEEPPOOSSIITTSS
DEPOSITS 1181...212040 30.00
BALANCE 0.00
BALANCE 387.51 346.01
5E1E 315.51
BALANCE 1242,,,040611500...100288 1242,,,040811311...222688 1242,,,050111311...222688
Every member has this type of Relationship #.
The Relationship # was generated randomly by the system. We produce this branch statement annually and upload it as an eStatement in online banking. If you hold non-registered
SSHHAARREESS
DYYooAuuTrrEMMeemmbbDeerErsshShiCippRSSIhPhaaTrreIeOssNaarree wwiitthhiinn RReellaattiioonnsshhiipp ##7788994455661122
WITHDRAWALS
DDAATTEE
DCDELEASSSCCSRRIBIPPTMTIIOEOMNNBERSHIP SHARES #100000026047
WWIITTHHDDRRAAWWAALLSS
NCOOCOoLPPLPtAEEAEeSNN:SNSSIISINNNhBGGBaGrMeMBBBsAAEAEaLLMLMrAAAeBBNNNnEECCCoRREEtESSinHHsIuIPPreSSdHHbAAyRRtEhEeSSC##1r1e00d00i0t00U000n00io22n6600D44e77posit Insurance Corporation.
NNoottee:: SShhaarreess aarree nnoott iinnssuurreedd bbyy tthhee CCrreeddiitt UUnniioonn DDeeppoossiitt IInnssuurraannccee CCoorrppoorraattiioonn..
DEPOSITS DDEEPPOOSSIITTSS
BALANCE
BBAALLAANNCCEE 49.53
4499..5533 PAGE 1 OF 2
accounts at the same branch, all these accounts may be
combined on the monthly statement.
7. Joint accounts
Shared Success:
SHARED SUCCESS PATRONAGE #100000026542
We used to produce a branch statement for joint accounts which showed all of the following: the non-registered accounts you can hold jointly with other members,
Starting in 2017, any bonuses or rebates you earn on the business you do with Vancity will be paid into this new
Membership Shares accounts and registered accounts held by any of the joint account holders. This is no longer the case.
personal account during the annual Shared Success program.
Any payout earned on jointly-held aclcogoin unts will be allocated online account summary
evenly to each account holder and deposited here. There
are no fees related to this account. Dividends on your
Membership Shares will be paid into your Membership
Shares account.
relationship #
sole member
Registered accounts:
Now we produce a branch statement monthly with only
IVR telephone banking
registered products
non-registered accounts since they can be held jointly. This
statement is viewable by all joint account holders in online
banking as an eStatement. A printed version is mailed to the
first-named member on the account.
joint member
adult & child member
We produce a separate branch statement annually as CCoonnttaaiinnss110000%%PPoosstt--CCoonnssuummeerrFFiibbrree.. 111000000%%% Contains 100% Post-Consumer Fibre.
PPAAGGEE 22 OOFF 33 PAGE 2 OF 3
100%
described in section 6 for each individual member. Since
INVESTMENTS
RETIREMENT SAVINGS PLAN
CONTRACT #78945612-1
business member
sole proprietor business member
these accounts cannot be jointly-held, we removed them from the joint account statement. This enhances privacy; now only you can view the accounts that belong solely to you.
Membership Shares in jointly-held Membership Shares
Your Registered Investment accounts have new Contract #s.
accounts were redeemed and re-issued to the individual
In most cases, the Contract # resembles the Relationship #.
members' Membership Shares account. When we reissued
the Membership Shares, we allocated them equally between
Shares:
the account holders.
SHARES
statements
e-statements
If you didn't have a Membership Shares account before the upgrade, we created one for you.
Account Fee Schedule
membership shares
8. eStatements We launched eStatements for each Relationship # in online banking to enhance privacy and convenience. The eStatement
Vancity members are required to hOnolinledBanakingminimum of $5 Mobile Banking in shares. Vancity may transfer money from any of your accounts to your Class B Membership Shares account toward the purchase of the minimum number of shares if needed. Learn more at membership
looks the same as a paper statement and is downloadable. Now you Online Banking can `Go Paperless' and opt out of paper statements
altogether through online banking:
in**t*h**e Account Summary screen,
select `Account Services' and `Change Statement Options.'
Go paperless in online banking.
upgrade weekend
1 Everyday Transactions are all of these: EverydaSyysCtehmeque and Preauthorized Payment Transactions are cheque transactions Uanpgdrapdreeauthorized payments (PADs) from Vancity Accounts. Everyday Online and Mobile Transactions are bill payments, cheque deposit using Vancity Mobile DepositTM, transfers from Vancity Accounts made online using a computer, mobile phone, Mobile Device or using Vancity's Telephone Banking service. Everyday In-Person Transactions are account withdrawals, bill payments, transfers to or froCmomVinagnScoitoyn Accounts conducted person-to-person, over the phone with our branch staff or Member Service Centre staff. Everyday Debit Card Transactions are debit card purchases or ATM cash withdrawals or ATM transfers from Accounts. See Service Charge Bulletin for details. Make Good Money (TM), Jumpstart (TM) and Vancity Mobile Deposit (TM) are trademarks of Vancouver City Savings Credit Union. *Trademark of Visa, used under license.
tip/insight
must do - action item
Any questions? Visit support. or your community branch. Metro Vancouver: 604.877.7000 Greater Victoria: 250.519.7000 Toll-free: 1.888.826.2489
BAR25
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