TOURISM LETTERS

Try and use the words in italics from the sample letter in your answer. We’ve received a complaint from Judy Elson, passenger on flight BR 354 to Mallorca. Ordered a vegetarian meal, but didn’t get one. Also expected a hotel room with view of the sea – but didn’t get one. Have looked into these – First problem was that the van with the veggie meals broke down on the … ................
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