Introduction to Lean Six Sigma (Metrics)
1
Introduction to
Lean Six Sigma (Metrics)
Learning Objectives
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01 What is Lean Six Sigma? 02 Six Sigma Metrics & DMAIC 03 Six Sigma Professional Certifications
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Six Sigma Focus
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Goal
Six Sigma projects attack ONE of the following, which are critical to customer satisfaction:
EXTERNAL MEASURE QUALITY | DELIVERY | PRICE
INTERNAL MEASURE
DEFECTIVE | CYCLE TIME | COST
Six Sigma Metrics
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1. First Pass Yield (FPY) 2. Rolled Throughput Yield (RTY) 3. DPU (Defects Per Unit) 4. DPO (Defects Per Opportunity) 5. DPMO (Defects Per Million Opportunities) 6. Process Capability (Cp, Cpk)
First Pass Yield & Rolled Throughput Yield 7
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