Lean 101 - Nov2011 forprinting

Lean 101:

An introduction to Lean tools and methodologies

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Class objective

Provide a practical demonstration on how the basic Lean tools (7 wastes, 5S, Standard work and the rapid improvement Kaizen event) can

transform government operations. By the end of the course, participants will begin

"thinking Lean," that is, thinking in terms of continuously improving processes with Lean

tools.

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Our Agenda

1. Welcome and introductions

2. What is Lean? 3. 7 wastes 4. 5S ? Visual management 5. Standard work 6. Kaizen events 7. Leading a Lean

transformation 8. Wrap-up and evaluations

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Welcome and introductions

Please share your: ? Name ? Agency and role ? Why are you interested in Lean?

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What is Lean?

LEAN is a time-tested set of tools, and an organizational desire, to reduce waste and defects within systems and processes, by engaging your staff to improve productivity, quality, staff morale, and customer service.

What is Lean?

? Refined by/attributed to Toyota Motor Corporation (aka TPS)

? Has now been applied in all sectors, private and public, office and manufacturing

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Lean, Six Sigma, TQM????

? All come from common origins of SPC ? Statistical Process Control begun in 1920's

? All focus on continuous process improvement ? All engage those who work in the process to

identify and implement process improvements ? All provide tools that can be useful in improving

process performance ? Lean has a strong focus on process efficiency,

accountability, and a bias for action

Why focus on process?

? Nearly every tangible output; service or product, is created as the result of a process or series of processes (a system).

? It's been shown that over 85% of the opportunity to improve those outputs, while reducing time and cost lie within the process itself.

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Process forms the base of every organization

Department

Program

Processes

"If you can't describe what you do as a

process, you don't know

what you are doing"

W. Edwards Deming

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