The problem with ‘5 whys’ - Medische Vervolgopleidingen.nl

THE PROBLEM WITH ‘5 WHYS’ IN RCA ‘5 whys’ has been the subject of a number of caveats and critiques. For instance, Minoura, one of Ohno’s successors at Toyota, highlights the potential for users to rely on off-the-cuff deduction, rather than situated observation when developing answers, as well as diffi- ................
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