Is Flatter Better - Institute for Employment Studies
IS FLATTER BETTER?:
DELAYERING THE MANAGEMENT HIERARCHY
Other titles from IES:
Towing the Line: Helping Managers to Manage People
S Bevan, S Hayday
Report 254, 1994. ISBN 1-85184-177-6
The Role of Job Evaluation
J Hillage
Report 269, 1994. ISBN 1-85184-082-6
Measuring the Personnel Function
W Hirsh, S Bevan, L Barber
Report 286, 1995. ISBN 1-85184-212-8
A catalogue of these and over 100 other titles is available from IES.
IS FLATTER BETTER?:
DELAYERING THE
MANAGEMENT HIERARCHY
Polly Kettley
THE INSTITUTE FOR EMPLOYMENT STUDIES
A study supported by the IES Co-operative Research Programme
Report 290
Published by:
THE INSTITUTE FOR EMPLOYMENT STUDIES
Mantell Building
University of Sussex
Brighton BN1 9RF
UK
Tel. + 44 (0) 1273 686751
Fax + 44 (0) 1273 690430
Copyright ? 1995 The Institute for Employment Studies
No part of this publication may be reproduced or used in any form by any means ¡ª graphic, electronic
or mechanical including photocopying, recording, taping or information storage or retrieval systems ¡ª
without prior permission in writing from the Institute for Employment Studies.
A catalogue record for this publication is available from the British Library
ISBN 1-85184-216-0
Printed in Great Britain by Microgen UK Ltd
The Institute for Employment Studies
The Institute for Employment Studies is an independent,
international centre of research and consultancy in human
resource issues. It has close working contacts with employers in
the manufacturing, service and public sectors, government
departments, agencies, professional and employee bodies, and
foundations. Since it was established 25 years ago the Institute
has been a focus of knowledge and practical experience in
employment and training policy, the operation of labour markets
and human resource planning and development. IES is a not-forprofit organisation which has a multidisciplinary staff of over 50.
IES expertise is available to all organisations through research,
consultancy, training and publications.
IES aims to help bring about sustainable improvements in
employment policy and human resource management. IES
achieves this by increasing the understanding and improving the
practice of key decision makers in policy bodies and employing
organisations.
Formerly titled the Institute of Manpower Studies (IMS), the
Institute changed its name to the Institute for Employment Studies
(IES) in Autumn 1994, this name better reflecting the full range of
the Institute¡¯s activities and involvement.
The IES Co-operative Research Programme
This report is the product of a study supported by the IES Cooperative Research Programme, through which a group of IES
Subscribers finance, and often participate in, applied research on
employment issues. The members of the CRP are:
Abbey National plc
Barclays Bank plc
BAA plc
British Steel plc
British Telecommunications plc
The Cabinet Office
Electricity Association Services Ltd
Halifax Building Society
HM Customs and Excise
HM Treasury
Lloyds Bank plc
Marks & Spencer plc
v
National Westminster Bank plc
The Post Office
Prudential Corporation plc
Rolls Royce plc
J Sainsbury plc
Shell (UK) Ltd
Social Security
Unilever plc
The Wellcome Foundation
W H Smith Group
Woolwich Building Society
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