Flexible Working Request Flowchart
Flexible Working Flowchart
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* For requests submitted before 30th June 2014 these timescales are set out in law.
For requests submitted on or after 30th June 2014 In Northern Ireland these timescale remain as set out in law. In England, Wales and Scotland, the process, including any appeal, must be completed within 3 months of receipt of the written request. Any extension to the timescales must be agreed and confirmed in writing.
Employee can make a further request once a period of 12 months has elapsed
Details of the new working pattern communicated to the employee in writing, along with the date when the new arrangement will start
The manager’s manager writes notifying the employee of the decision
The employee can appeal against the line manager’s decision by writing to their manager’s manager, setting out the grounds for appeal
The line manager writes notifying the employee of the decision and the appeal procedure if request is rejected.
Request is accepted
Details of the new working pattern communicated to the employee in writing, along with the date when the new arrangement will start
An employee makes a written application requesting flexible working to their line manager
Request is accepted
Request is rejected
Within 14 days*
Within 28 days*
The line manager and employee meet to discuss the application
The line manager accepts the request
The manager’s manager accepts the request
The employee and manager’s manager meet to discuss the application
Within 14 days*
Employee lodges appeal with manager’s manager
Within 14 days*
Request is rejected
Within 14 days*
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